Sky Outage Report in Aberdeen, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Aberdeen come from postal codes AB24 and AB10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 04: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Aberdeen, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
TV | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
TV | |
| Aberdeen |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam your broadband in Aberdeen appears to have **** a brick again...
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam hi could you please help , I my sky+ box keeps freezing and this happening since Friday , I have done multiple resets and so on , it’s taking me 3 hours to get it powered on and then it cuts off again within hours , I also get the message insert sky card even though
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Hello. It keeps reactivating for a while then randomly stopping again. All devices show a signal on them, just that they can’t connect to anything any more. Just came back on now as I can hear a YouTube video continuing in other room. Using 4g on my phone to access Twitter
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam I’ve sent a PM , and I am a key worker within the service area of oil &gas distribution as per government guidelines
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
-
Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works
-
Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
-
ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam Been through all the help section on the app, many times and it does not fix my problem, now will work for a few hours then cut off and go back to stand by I’m lucky if I get 4 hours of sky per day , really need help , as I’m paying for a service that I ain’t getting
-
dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Shazbo92 🎼🎸🎥
(@Shazbo92) reported
from
Kingswells, Scotland
@SkyHelpTeam why is the wifi in aberdeen area not working??
-
Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam getting no internet in Aberdeen. Looks to be a city wide issue. Can you please advise? Not ideal when everyone is working from home...
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Lee Meadows
(@LeeroyMeadows) reported
from
Newburgh, Scotland
Absolute shambles from @SkyUK phone support today. On the phone for an hour, handed over to 4 different people all positioning different prices for the same services. Upgrading our current account/box to UHD seems to be harder than it should be.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@Ed7LFC) reported
@SkyHelpTeam hi I’ve been a customer for 15 years I want to upgrade to sky glass but don’t want to lose me multi-room for my kids how do I do this
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The Fat Bald Sausage
(@JpFewster) reported
@Athorstein12 @SkySports @acunmedya Remember when Leeds got took over? ******* couldn’t get away from it!
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EmpireEmbroidery
(@EmpireEmbroider) reported
@SkyHelpTeam @OpenreachHelp 55 days since my broadband was supposed to be activated and I'm still waiting. No communication from sky connect. Appalling service. #skybroadband
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Jon Stannard
(@JonStannard) reported
@SkyHelpTeam @SkyUK engineer visits. Says it’s fixed. Less than an hour later, the problem is worse than it was before. #incompetent, terrible service. They don’t care
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Jon Stannard
(@JonStannard) reported
@SkyUK @SkyHelpTeam start a chat on sky help. Very little response and no action.
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Old Mattyboi
(@somersetroyal1) reported
@SkyHelpTeam We’ve got three mini boxes and the one in the kitchen and in our bedroom appear to be the one’s giving us issue’s
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scott gulliford
(@Scott007Scott) reported
@SkyHelpTeam Yes it’s an issue with the main junction box, so apparently it’s a Bt issue not a sky one, but that’s not much use to me
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Mrs Collins 🤍
(@LrnDanielle12) reported
@SkyHelpTeam hi, we just had a call on our home number (which is supplied by you) saying they were from sky and had reports our internet was slow.. is this a scam call?
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Robert Findlater
(@findlater_rob) reported
@SkyHelpTeam is there an issue in the pe25 area as my broadband has been dropping in and out all morning
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Jon Stannard
(@JonStannard) reported
@SkyHelpTeam @SkyUK no one helps. Terrible service.