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Sky outages and service status in Westhill, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Westhill, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 14, 9:48 AM GMT+1.
  • 63% Internet (63%)
  • 25% Phone (25%)
  • 13% TV (13%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westhill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Westhill, Scotland

The most recent Sky outage reports came from the following cities: Aberdeen, Inverurie, and Banchory.

CityProblem TypeReport Time
Aberdeen Internet 5 hours ago
Aberdeen Phone 18 hours ago
Inverurie Internet 19 hours ago
Aberdeen Phone 19 hours ago
Aberdeen Internet 20 hours ago

Nearby cities with recent reports

Aberdeen

4 recent signals

5 hours ago
Inverurie

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

  • anderska74
    Keith Anderson (@anderska74) reported from Aberdeen, Scotland

    @SkyHelpTeam my internet is down in ab10, any updates?

  • posbyonechop
    Ian Leach (@posbyonechop) reported from Aberdeen, Scotland

    @bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems

  • TheBruthaVoodoo
    Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland

    @SkyHelpTeam hi, any info on why broadband down in Aberdeen?

  • 22rooster777
    Scot in London (@22rooster777) reported from Bieldside, Scotland

    @SkyHelpTeam Anyone else having problems with Sky re cancellation. Spent ages on ‘live messaging’ finally told to answer security question. When I did, chat box had disappeared. Back to square 1. Piss poor Sky - again

  • CharlotteTorra1
    Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    @SkyHelpTeam Says resolved but it’s down again. Please advise.

  • syeporter180
    Sye Porter (@syeporter180) reported from Aberdeen, Scotland

    When you start an online conversation with @SkyHelpTeam almost 4 hours ago for a simple home move and still are no further forward and they have stopped replying great customer service I bet if I was a new customer they would be all over me

  • rosscobee
    Ross Brechin (@rosscobee) reported from Aberdeen, Scotland

    @SkyHelpTeam super fast fibre broadband down *again* in Aberdeen - still waiting for confirmation of engineer visit (not to property) from a few weeks ago. Not good enough.

  • Prof_DerekScott
    Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works

  • gazzo59
    Gazzo (@gazzo59) reported from Aberdeen, Scotland

    @GeorgeShanks91 @SkyUK @bt_uk Yea, definitely! Sky is just a disgrace!! Paying through the nose for a dreadful service! You try to call and can’t get through!!! Awful!

  • 22rooster777
    Scot in London (@22rooster777) reported from Bieldside, Scotland

    @SkyUK Slmost 2 hours online with Dky Customer did-Services. Still have not actually managed to cancel subscription. Sharp practice at its very worst.

  • vicky16393
    Nerd Ninja 👑 (@vicky16393) reported from Aberdeen, Scotland

    @SkyHelpTeam still having connection issues in Aberdeen area? Haven’t had internet since 7pm yesterday, any word on when it’s going to be fixed?

  • grahambird80
    Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.

  • JakePoblocki
    Jake Poblocki (@JakePoblocki) reported from Newmacher, Scotland

    @SkyUK @SkyHelpTeam WiFi down, postcode AB21 7PP. Sort it out.

  • WeeAlickie1
    Picty McPictface (@WeeAlickie1) reported from Aberdeen, Scotland

    @PaulBisland @SkySports Damn straight. If it isn’t EPL they look on it as a filler item.

  • TheBoySmith
    Mark Smith (@TheBoySmith) reported from Aberdeen, Scotland

    Gary Neville melting down in Keeganesque fashion on Skysports here, he’s not wrong like but always funny to watch

  • KenWillox
    ken willox 1972 (@KenWillox) reported from Bucksburn, Scotland

    @SkyHelpTeam I’ve sent a PM , and I am a key worker within the service area of oil &gas distribution as per government guidelines

  • Prof_DerekScott
    Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous

  • izharnephrol
    Tiberius Gracchus (@izharnephrol) reported from Aberdeen, Scotland

    @SkyUK My complaint was upheld after I was miss sold a deal. I have been waiting for someone to call but despite many calls nothing has happened. I have been a customer for 25 years but now thinking of changing.

  • LeeMWright
    Lee Wright (@LeeMWright) reported from Bridge of Don, Scotland

    @SkyHelpTeam broadband down in Aberdeen AB23 area? No internet light and voice is orange

  • ReverseProDoug
    Reverse Pro Doug (@ReverseProDoug) reported from Aberdeen, Scotland

    Sorry stream ended so abruptly my internet has gone the way of the dodo thanks @SkyHelpTeam cause nothings worked to help fix it 🤬

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisnufc84
    Chris (@chrisnufc84) reported

    @cxdi55 @skytv @SkyHelpTeam Yes because it’s a new customer offer!! Is everybody stupid?

  • Oscarsaurus
    Oscar (@Oscarsaurus) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.

  • MuskCaughtAP
    🇻🇮 (@MuskCaughtAP) reported

    @SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.

  • AdamH_Ash
    Adam (@AdamH_Ash) reported

    @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!

  • iluvbatfink
    ER but not the Queen (@iluvbatfink) reported

    @stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄

  • Sparky_1968
    Mark Carder (@Sparky_1968) reported

    @cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay

  • margins36
    Margins36 (@margins36) reported

    @cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price

  • stephenmcginn
    stephen mcginn (@stephenmcginn) reported

    Cheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡

  • legs86_little
    Kayleigh Mcdonald (@legs86_little) reported

    @SkyHelpTeam - yet again Sky Mobile is down. I CANNOT make calls!! Not even when connected to WiFi. Why am I paying for my contract phone bill when I can't even use my phone???? @SkyUK I want discount off my phone bill next month!! Many thanks.