Sky Outage Report in Banchory Devenick, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Banchory Devenick, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Banchory Devenick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 10: Problems at Sky
Sky is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Banchory Devenick, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
||
| Westhill |
Wi-fi | |
| Aberdeen |
TV | |
| Aberdeen |
Internet | |
| Westhill |
Internet | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Banchory Devenick, Scotland
Latest outage, problems and issue reports in Banchory Devenick and nearby locations:
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam I’ve sent a PM , and I am a key worker within the service area of oil &gas distribution as per government guidelines
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Hello. It keeps reactivating for a while then randomly stopping again. All devices show a signal on them, just that they can’t connect to anything any more. Just came back on now as I can hear a YouTube video continuing in other room. Using 4g on my phone to access Twitter
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam Been through all the help section on the app, many times and it does not fix my problem, now will work for a few hours then cut off and go back to stand by I’m lucky if I get 4 hours of sky per day , really need help , as I’m paying for a service that I ain’t getting
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam getting no internet in Aberdeen. Looks to be a city wide issue. Can you please advise? Not ideal when everyone is working from home...
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dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Shazbo92 🎼🎸🎥
(@Shazbo92) reported
from
Kingswells, Scotland
Excellent service from @SkyUK today. When I explained I was out of work for 3 months they reduced my bill significantly so I could still enjoy my shows while I’m off.
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
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Shazbo92 🎼🎸🎥
(@Shazbo92) reported
from
Kingswells, Scotland
@SkyHelpTeam why is the wifi in aberdeen area not working??
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam your broadband in Aberdeen appears to have **** a brick again...
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam hi could you please help , I my sky+ box keeps freezing and this happening since Friday , I have done multiple resets and so on , it’s taking me 3 hours to get it powered on and then it cuts off again within hours , I also get the message insert sky card even though
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Jayne
(@Winter_Phoenix8) reported
@Jorraptor @SkyUK @Ubisoft Because i normally get a notification pop up saying the download or whatever is ready & i update that way. I've never had to actually go into the PS store to update any of my games.
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Craig Artley
(@CraigArtley) reported
@SkyHelpTeam hi, I’m consistently having uploads speed of less than 1mbps and it is causing problems with home working. Can you recommend any solutions?
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Emma-Jayne
(@Winter_Phoenix8) reported
@Jorraptor I've been up for a few hours now & despite "checking for update" the WoTD still hasn't appeared. I'm over an hour LATE for work as is no thanks to @SkyUK awful broadband & @Ubisoft releasing the update. Pissed off.
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Officially Louise
(@louisecvmiller) reported
@SkyHelpTeam I am no longer having issues and I am not located in south east London
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gisella chiesa
(@gisella007) reported
@SkyHelpTeam trying to find out an approximate time of engineer visit today. Tried the customer service line and after going through all the various options the line simply goes dead. Please can you help so that I can be ready when they come? I have commitments to manage
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Philip(Phil)England #StaySafe🌈♻️🟥
(@philengland1) reported
@trtworld @SkyUK the volume on #TRTWORLD is very low on @SkyHelpTeam compared to other news channels, think it's an issue with the channel rather than my TV or set up
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Cllr Lindsey Green
(@linzi_green) reported
@SkyHelpTeam I think you need to reply to @EVarnam not me as mine has been reported but Emily and many others in the Berkeley area (and wider area) are experiencing problems but sky is not acknowledging there is a problem. Please resolve the issue.
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BARRY
(@XBAZAER) reported
@SkyHelpTeam anyone else in Portsmouth internet service is down even my o2 data is more reliable than your broadband
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Dave wood
(@wooddave748) reported
@SkyHelpTeam Absolutely pointless contacting sky help . Same old poor customer service . Only thing sky are good at is taking your money in large amounts from your bank account.
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Kay Bee
(@KayBee96135515) reported
@SkyHelpTeam Seriously? So are they working on it before the engineer visit (hopeful that I might get service back)