Sky Outage Report in Banchory Devenick, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Banchory Devenick, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Banchory Devenick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Banchory Devenick, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen, Westhill and Bridge of Don.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
TV | |
| Aberdeen |
Internet | |
| Westhill |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Banchory Devenick, Scotland
Latest outage, problems and issue reports in Banchory Devenick and nearby locations:
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Dan Greavey
(@dangreavey) reported
from
Kintore, Scotland
The new @SkySports scores app. Either I’m really unlucky or it’s a bit naff by comparison with what it was before. Slow, clumsy layout, can’t seem to handle date changes as you scroll.
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Shazbo92 🎼🎸🎥
(@Shazbo92) reported
from
Kingswells, Scotland
@SkyHelpTeam why is the wifi in aberdeen area not working??
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam your broadband in Aberdeen appears to have **** a brick again...
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam I’ve sent a PM , and I am a key worker within the service area of oil &gas distribution as per government guidelines
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Hello. It keeps reactivating for a while then randomly stopping again. All devices show a signal on them, just that they can’t connect to anything any more. Just came back on now as I can hear a YouTube video continuing in other room. Using 4g on my phone to access Twitter
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam getting no internet in Aberdeen. Looks to be a city wide issue. Can you please advise? Not ideal when everyone is working from home...
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Paul Reaper
(@Reaps11) reported
from
Aberdeen, Scotland
@CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.
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dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Woolf
(@ChimeraComms) reported
@skyhelpteam Suddenly our viewing card isn't working. Have followed all your online instructions but no joy. Can't get through on the phone (of course). What next? #fail #rubbishcustmerservice #help
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Gareth
(@gazza0303) reported
@RobertoL91 @ChaplinJamie @SkyHelpTeam Zen is just BT network. May as well go BT. It’s either virgin or BT depending on area. No point deviating away...
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kevin john william c
(@kevinc19912) reported
@SkyHelpTeam Yes I've just been informed that the broadband is down again today
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Kay 🏳️⚧️🏳️🌈🏴🇬🇧🇪🇺
(@kaychallis_1773) reported
@SkyHelpTeam I’m surprised no one else has reported this, I’d be surprised if it’s just me who’s experiencing this. Thanks for including the help information, but to be honest it doesn’t help as the issue I have is with the SkyQ iOS app.
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Nim
(@NimMotha) reported
@virginmedia And have tried many times to message via app for a call back and not had anyone call. Shocking service. I’ll give this a week and contact @SkyUK as they don’t treat customers this poorly
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Abi
(@AbiSale1) reported
@SkyHelpTeam I need to call you to sort out my ridiculous bill, but despite being asked to change the name on my account a number of times you still haven't done it. Is this going to be a problem? I am also named on the account. Correspondence & payment details are in my name
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Withers Wanderers FC
(@WithersFc) reported
@ewan_craven @SkySports @Orford_FC All I'm gonna say shame they never wanted to sign you even on a free!
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Mark walker
(@sk1dders) reported
@SkyUK absolute garbage customer service. Nothing else to say
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Samantha Courtney
(@scourtney1975) reported
@SkyHelpTeam I was promised a phone call today at 10 am followong my complaint last week and no phone call received and still no service
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Big JR
(@bigjr_bmt) reported
@SkyHelpTeam hey peeps, my @skysportsmobile app has been down for more than a week now, have tried calling in to get the issue resolved but no progress. Are there any updates as to what’s going on?