Sky Outage Report in Acol, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Acol, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Acol, Kent, England
The most recent Sky outage reports came from the following cities: Deal, Canterbury, Herne Bay and Ramsgate.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Phone | |
| Deal |
Internet | |
| Canterbury |
Internet | |
| Herne Bay |
TV | |
| Ramsgate |
Internet | |
| Herne Bay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Acol, England
Latest outage, problems and issue reports in Acol and nearby locations:
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David
(@reevesy24) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam I have a billing issue and a question but no one is answering the phones!
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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Danielle Anderson
(@_DivingFaces) reported
from
Broadstairs and St. Peters, England
@SkyUK Hello! I’m having issues with my Sky not reaching any part of the house other than the room the router is in. Only had it a month 😔 Can you help me fix this please? No Netflix in bed! 😭
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Mark Burton
(@markyboyblue) reported
from
Deal, England
@SkyHelpTeam How do I claim my “recommend a friend” reward for a new account? Website says don’t contact you cos of COVID so I can’t get help. #help
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Barry Thompson
(@curiousg3orge) reported
from
Chestfield, England
Anyone else suffer Sky Q connectivity problems on a daily basis? @SkyHelpTeam
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam We can get some box sets, just one or two suddenly gone missing. In error message to report, just states 0...the link you give did not help in these circumstances.
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Pearcey
(@Pearcey___) reported
from
Deal, England
@SniersMoregut @SkySports Baby elvis must look at this like they used to think never work with animals or kids. Now it’s don’t work with these clowns. Thick as mince.
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Metal Prawn 666
(@metalprawn666) reported
from
Margate, England
@SkyUK I'm an existing customer with a full sky package, but I see now you have bt sports as part of a package, are there any deals to that I can add this to my existing deal?
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
@ClareLissaman @SkyHelpTeam I never said it wasn’t fast. I said it wasn’t reliable. You shall see, that said I just replaced the Virgin router with a MESH system.
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Rick Relph
(@rickrelph) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam can you tell me if you have an outage in the ct12 area in Kent? Broadband been offline for over an hour now, and your website says no problems detected in my area
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
To anyone booing showing disapproval to the taking of the knee welldone and continue #blm have no place in sport #KickItOut very much does support that and that goes double for @SkySports and @BBCSport
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David
(@reevesy24) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam I have a billing issue and a question but no one is answering the phones! Any chance someone can answer the phone or answer my questions.
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John
(@orjustmaybe) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam Hi sky, I’m stuck in a loop. Broadband down, I follow your faultfinder app which leads me to a call number. I call the numbers and a recorded message then tells me to hang up and use the app unless I am a Covid vulnerable category (Im not), so I’m stuck! HELP PLEASE
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Pearcey
(@Pearcey___) reported
from
Deal, England
That #saturdaysocial is the worst programme I’ve ever seen. @SkySports we don’t want to listen to some halfwit saying innit fam every 10 secs giving his opinion on city’s new signing, despite not knowing anything about him. #VirtueSignaling
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam The box set is available, just watched on laptop. No error message, just states 0 episodes on xbox, although able to watch other box sets. Think there are issues with skygo on xbox from my searches
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Mark Burton
(@markyboyblue) reported
from
Deal, England
@SkyHelpTeam obviously the ‘recommend a friend’ offer is #fakenews or #fraud and does not exist at all? As I’ve said before #help me
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Pearcey
(@Pearcey___) reported
from
Deal, England
@shoeburger @SkyHelpTeam @SkySports Is it half time? Wtf is going on
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam just finishing watching a series on sky go app on tablet and lots of adverts are being shown during episode, never seen this before, very annoying is it new?
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Josh Miles
(@joshmiles93) reported
from
Herne Bay, England
@BBCWatchdog #treatloyaltylikeroyalty @SkyUK charge loyal customers more than new ones too! I’ve been with sky for 5 years and even after calling to haggle, I’m still paying £5/month more than a new customer! #sortitout
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Unknown Person
(@abhshksrvstv) reported
@SkyHelpTeam I am a new customer with my Sky Q only being set up next month. My Sky account is set up and I can access Sky Go. I paid for Ultimate TV Add on, how do I link my Netflix account to Sky before the the Sky Q box is set up next month?
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Lad In His Thirties
(@LIHT80) reported
@SkyUK I have been in a cue to cancel my subscription only to be cut off. I’ve been trying to negotiate my contracts but yet again wasting my time on the phone knowing you can do better but we have to go through this every 18 months. I’d like a call back please.
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Scotty
(@Terrythepin) reported
from
Longton, England
@SkyHelpTeam my sky glass tv hasn’t been accepting my wifi password for 2 days, I’ve left it unplugged overnight and it’s still not working
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Jan
(@Jan29011606) reported
@SkyUK day 6 still no answer from Sky . It’s such a pathetic service no one calls neither replies
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raptor 13373
(@13373Raptor) reported
@SkyUK fix ya **** two night in a row the Internet connection has been down and don't tell me its fixed when it's clearly ******* not like no wonder why people dislike ya L company L Internet provider 🖕
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Маленький Гадёныш
(@mgadenish) reported
@DiffKnock @SkySports **** another stupid coach!!! His #10!!!
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Stephen Prosser
(@StephenProsse13) reported
@SkyHelpTeam I can never get through, I haven’t got time in my day to sit and spend ages on hold
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Aisling Carson
(@AshT1989) reported
@SkyUK @SkyHelpTeam can we get an update on broadband in Belfast? Been down since yesterday with no updates.
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Nick Hannington
(@nickhannington) reported
@SkyHelpTeam The MySky app doesn’t recognise my postcode and your automated DM replies are no help.
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Fiona MacLachlan-Morris
(@FMacLachlan) reported
@SkyUK Your checkout is broken for Sky Glass - the upfront payment method does not load