Sky Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Deal, Kent, England
The most recent Sky outage reports came from the following cities: Margate, Birchington-on-Sea, Herne Bay and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
TV | |
| Birchington-on-Sea |
TV | |
| Herne Bay |
||
| Margate |
TV | |
| Deal |
TV | |
| Folkestone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Mark Burton
(@markyboyblue) reported
from
Deal, England
@SkyHelpTeam obviously the ‘recommend a friend’ offer is #fakenews or #fraud and does not exist at all? As I’ve said before #help me
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John
(@orjustmaybe) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam Hi sky, I’m stuck in a loop. Broadband down, I follow your faultfinder app which leads me to a call number. I call the numbers and a recorded message then tells me to hang up and use the app unless I am a Covid vulnerable category (Im not), so I’m stuck! HELP PLEASE
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Josh Miles
(@joshmiles93) reported
from
Herne Bay, England
@BBCWatchdog #treatloyaltylikeroyalty @SkyUK charge loyal customers more than new ones too! I’ve been with sky for 5 years and even after calling to haggle, I’m still paying £5/month more than a new customer! #sortitout
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LO-LO DIMOW
(@Lolodimow) reported
from
Folkestone, England
@SkyHelpTeam my broadband has been pretty bad week and is now down completely. I have reset and tested but comes on then off again. no live chat available. please advise asap
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Danielle Anderson
(@_DivingFaces) reported
from
Broadstairs and St. Peters, England
@SkyUK Hello! I’m having issues with my Sky not reaching any part of the house other than the room the router is in. Only had it a month 😔 Can you help me fix this please? No Netflix in bed! 😭
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Metal Prawn 666
(@metalprawn666) reported
from
Margate, England
@SkyUK I'm an existing customer with a full sky package, but I see now you have bt sports as part of a package, are there any deals to that I can add this to my existing deal?
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam We can get some box sets, just one or two suddenly gone missing. In error message to report, just states 0...the link you give did not help in these circumstances.
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Julie
(@skibarette) reported
from
Folkestone, England
@SkySports VAR is ****
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Pearcey
(@Pearcey___) reported
from
Deal, England
That #saturdaysocial is the worst programme I’ve ever seen. @SkySports we don’t want to listen to some halfwit saying innit fam every 10 secs giving his opinion on city’s new signing, despite not knowing anything about him. #VirtueSignaling
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David
(@reevesy24) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam I have a billing issue and a question but no one is answering the phones! Any chance someone can answer the phone or answer my questions.
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@KatharineMerry @SkySports Maybe 7th but been rubbish for most of the season , you guys just need to win a couple of games and your be safe , west ham are awful
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Mark Burton
(@markyboyblue) reported
from
Deal, England
@SkyHelpTeam How do I claim my “recommend a friend” reward for a new account? Website says don’t contact you cos of COVID so I can’t get help. #help
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Rick Relph
(@rickrelph) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam can you tell me if you have an outage in the ct12 area in Kent? Broadband been offline for over an hour now, and your website says no problems detected in my area
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam The box set is available, just watched on laptop. No error message, just states 0 episodes on xbox, although able to watch other box sets. Think there are issues with skygo on xbox from my searches
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam just finishing watching a series on sky go app on tablet and lots of adverts are being shown during episode, never seen this before, very annoying is it new?
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Pearcey
(@Pearcey___) reported
from
Deal, England
@SniersMoregut @SkySports Baby elvis must look at this like they used to think never work with animals or kids. Now it’s don’t work with these clowns. Thick as mince.
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David
(@reevesy24) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam I have a billing issue and a question but no one is answering the phones!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Bartlett
(@jbartlettjnr) reported
@SkySports yeah footballs back this w/end here’s to watching loads of in-game re-plays. See more replays than actual live footage. Think I’ll cancel subscription when contract is due to end.
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Colin McWoo Woods
(@colinmcwoo) reported
@SkyUK had sky Q installed today after being with sky for 12yrs. It was the wrong box installed and I’ve been told to pay for the correct one and I will be refunded but out of principal that’s nots happening and then I’m told well it’s that keep it or cancel. Not the best service
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Rsxl
(@Rsxl) reported
@MartinSLewis Apologies for bothering you. However any advice on how best to approach @SkyUK charging my pensioner mother for years, services she doesn't need or have access to? As she has never been notified of the bill increases and I've only just found out now?
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Rachel
(@rachieblenn) reported
@SkyHelpTeam I’m glad you’re happy. I am not. I have raised a complaint. I am still waiting for a manager to call back. They never do. I wonder if the press would be interested. Hmmm, thinking the Daily Mail would love this story.
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam broadband outage in Bradford on Avon (Ba15) for the past hour. Any idea when normal service will resume? Thanks.
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Sid Ibrahim
(@serhanibrahim) reported
@SkyHelpTeam I have been around in circles trying to sort out paramount and you tell me there is a problem with my account that you can’t sort out. Your suggestion is to pay for paramount direct and not get it as part of the Sky Cinema
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Tomelse79
(@lufcdexter) reported
@SkyHelpTeam Hello Matt, I've already been on to your help team, one lady was helpful but I am still at a loss as to what is happening. Apart from being told that the repair for my phone that's under warranty will cost £318 to fix. #Anovoareconartists
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Amalan Sri
(@AllAboutSri) reported
@SkyHelpTeam @SkyUK Terrible service from #Sky an engineer was supposed to install satellite today. Nothing done! Next appointment is 19th Aug! #CustomerService
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David M
(@Dave_The_Scot) reported
@TheShortBlond @SkyHelpTeam How did your meeting go today? I hope you got a positive response? As I’ve said, my speed issue is totally Sky BB’s fault and I’ve got the evidence to prove and it’s on my side! They broke our BB contract so I’ve made a note of CISAS &OFCOM!
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Nishant Sinha
(@nishsinhaa) reported
What pathetic service of @Hyperoptic @HyperopticCS in Crawley, UK (RH10 1LH) !! Second major outage in 2 weeks. Cannot rely on them while working remotely. Will now have to work late hrs today! Missing @SkyUK who are unfortunately not available at my property. #hyperopticsucks