Sky Outage Report in Canterbury, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Canterbury, Kent, England
The most recent Sky outage reports came from the following cities: Ashford, Herne Bay, Canterbury and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Herne Bay |
TV | |
| Herne Bay |
Internet | |
| Canterbury |
Internet | |
| Canterbury |
TV | |
| Dover |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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jem
(@jemma_farrow) reported
from
Preston, England
@SkyHelpTeam I can’t download any on demand or catch up programs on any sky channels. I just get failed or technical problem. Have tried rebooting the box. Other channels like itv are fine
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Rich Parker
(@kentrichp) reported
from
Sandwich, England
@SkyUK are you aware of a scam whereby people are calling to say there is unauthorised and suspicious use of sky broadband? I've had 2 calls today from people claiming to be from the sky technical team. When challenged they hang up...
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thlls
(@TiaHills) reported
from
Herne Bay, England
@Gemuhh @SkyHelpTeam Soooo bad! I paid £40 when I first got it and now it’s doubled. Money that I can’t afford every month. @SkyHelpTeam what can we do????
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Dr Paula Owens FRGS
(@Primageographer) reported
from
Warden, England
Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.
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Ben Crook
(@ben_crook) reported
from
Herne and Broomfield, England
@SkyHelpTeam @AppleTVPlus for some reason today there is no sound on my Apple TV app which I use through my sky Q box. Sound works on everything else like other apps and normal tv. Please help
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James Anderson
(@jrma91) reported
from
Faversham, England
@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.
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jem
(@jemma_farrow) reported
from
Preston, England
@SkyHelpTeam Would you still like me to direct message? I have seen lots about the fact this is a wider issue with no time scale for being fixed
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Ian Swatman
(@ianswatman) reported
from
Sturry, England
@SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.
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HerHotnessMotherofTadi
(@Her__Hotness) reported
from
Canterbury, England
@SkyUK Stop lying, mine isnt activating .i am an existing customer
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Robert Reed
(@robertreed10) reported
from
Chestfield, England
@LastWordOnSpurs @SkySports Proved he is never going to really make it. Huge talent but like Robin Friday will never make it anywhere big. We are right to sell...
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Leah 💙
(@Lea_Rob) reported
from
Chestfield, England
@SkyHelpTeam I need to cancel my free cinema trial but can’t see anywhere online/app to do it. Phone system keeps cutting me off….any ideas? Ta.
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyHelpTeam been a customer 4 years & my bill is now up to £80 a month! Spoke to an advisor who basically told me tough because I can’t cancel it & he can’t do anything about it🙃😭
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!
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Dave Weller
(@warbowdave) reported
from
Chartham, England
@SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyHelpTeam I’ve been a regular customer for 4 years, I am now being charged £80 a month for my bill!! Your advisor has told me either get rid of stuff or tough because I can’t cancel until November next year🙃🙃
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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David Williams
(@TheTestingMuse) reported
from
Ashford, England
@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Indie Chana
(@Indie_Chana) reported
@SkyUK Sort out your broadband! Pay enough for this service. I don't expect it to go down EVERYDAY!!!! #shouldhavestayedwithvirgin #skybroadband
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Rebecca Joy
(@joydivide) reported
@SkyHelpTeam @tobz0r @SkyHelpTeam no reported outages according to that, but we are definitely experiencing issues here. Extremely slow running and connection dropping out a lot today.
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Kelly Barrett 💙
(@kellyb111178) reported
@SkyHelpTeam my parents are looking for quotes for a TV package but cant get any info without signing in on your wedsite- they aren't customers yet so can't sign in - how do they get a quote online?
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Tai Kamiya
(@TaiKamiya101) reported
@SkyHelpTeam Is your internet going down again? connecting to Google is super slow.
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Miracle Oliver
(@hacklord98) reported
@Egyptiankingsaa @SkySports Sorry man well dm for help on account recovery via WhatsApp on +1 (914) 206‑5010
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Ethan James
(@Ethan_D_James) reported
@SkySports This **** is getting so pathetic just because people don’t want Messi or Ronaldo to be seen as the true greatest players of all time. Why not count goals scored as a child? Pretty sure if we included those goals Messi pretty much still shits on everyone. 🙄
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Arj Naik
(@ArjNaik) reported
@SkyHelpTeam hi i want to upgrade one of my miniboxes to a 2tb box but i cant find how to do it online, live chat doesnt work and there is no phone number?
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Birty
(@_Birty) reported
@Jesmeshd94 @SkySports He never tested positive the first time, someone close to him did so he had to isolate
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Rebecca Joy
(@joydivide) reported
@SkyHelpTeam @tobz0r it’s just generally terrible
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Dan Kennedy
(@DankennedyAFC) reported
@BizzaBrandon31 @SkySports not at all, no Arsenal fan expected instant success with Arteta even though he delivered a trophy in his first 8 months. Arteta was brought in for a huge rebuild and to be given a few years to overhaul that god awful squad which he has done quite well at so far