Sky Outage Report in Canterbury, Kent, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Canterbury come from postal codes CT1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Canterbury, Kent, England
The most recent Sky outage reports came from the following cities: Herne Bay, Whitstable, Ashford, Canterbury, Dover, Faversham and Birchington-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Herne Bay |
TV | |
| Whitstable |
Wi-fi | |
| Ashford |
TV | |
| Ashford |
TV | |
| Canterbury |
Internet | |
| Dover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Ben Crook
(@ben_crook) reported
from
Herne and Broomfield, England
@SkyHelpTeam @AppleTVPlus for some reason today there is no sound on my Apple TV app which I use through my sky Q box. Sound works on everything else like other apps and normal tv. Please help
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HerHotnessMotherofTadi
(@Her__Hotness) reported
from
Canterbury, England
@SkyUK Stop lying, mine isnt activating .i am an existing customer
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Leah 💙
(@Lea_Rob) reported
from
Chestfield, England
@SkyHelpTeam I need to cancel my free cinema trial but can’t see anywhere online/app to do it. Phone system keeps cutting me off….any ideas? Ta.
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jem
(@jemma_farrow) reported
from
Preston, England
@SkyHelpTeam Would you still like me to direct message? I have seen lots about the fact this is a wider issue with no time scale for being fixed
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jem
(@jemma_farrow) reported
from
Preston, England
@SkyHelpTeam I can’t download any on demand or catch up programs on any sky channels. I just get failed or technical problem. Have tried rebooting the box. Other channels like itv are fine
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David Williams
(@TheTestingMuse) reported
from
Ashford, England
@MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
from
Ashford, England
@SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.
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Rich Parker
(@kentrichp) reported
from
Sandwich, England
@SkyUK are you aware of a scam whereby people are calling to say there is unauthorised and suspicious use of sky broadband? I've had 2 calls today from people claiming to be from the sky technical team. When challenged they hang up...
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Jack Godden
(@JackG1210) reported
from
Ashford, England
@SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.
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Dave Weller
(@warbowdave) reported
from
Chartham, England
@SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.
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James Anderson
(@jrma91) reported
from
Faversham, England
@SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!
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Ian Swatman
(@ianswatman) reported
from
Sturry, England
@SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.
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Robert Reed
(@robertreed10) reported
from
Chestfield, England
@LastWordOnSpurs @SkySports Proved he is never going to really make it. Huge talent but like Robin Friday will never make it anywhere big. We are right to sell...
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Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️
(@AngusWillson) reported
from
Ashford, England
@Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.
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Dr Paula Owens FRGS
(@Primageographer) reported
from
Warden, England
Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.
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thlls
(@TiaHills) reported
from
Herne Bay, England
@Gemuhh @SkyHelpTeam Soooo bad! I paid £40 when I first got it and now it’s doubled. Money that I can’t afford every month. @SkyHelpTeam what can we do????
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyHelpTeam been a customer 4 years & my bill is now up to £80 a month! Spoke to an advisor who basically told me tough because I can’t cancel it & he can’t do anything about it🙃😭
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyHelpTeam I’ve been a regular customer for 4 years, I am now being charged £80 a month for my bill!! Your advisor has told me either get rid of stuff or tough because I can’t cancel until November next year🙃🙃
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.
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Ebony Johnson
(@Ebony_Johnson) reported
from
Whitfield, England
@SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Jubin
(@BenJubin) reported
@SkyHelpTeam again your Internet has gone down and I can’t do anything at home! This has happened again so what do you suggest now? Done a test I’ve done what you would suggest. This is getting a joke now for the amount we pay, happens to frequently
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Jonathan Coffey
(@coffey5835) reported
@SkyHelpTeam assuming sky stream is down again? Just a black screen ffs
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Jo Jo
(@JoanneTatchley) reported
@SkyHelpTeam third month no device & sky continue to take payment for my new line rental .... sky I have no choice but to report this to the police. I've tried to resolve it. If I cancel the bill it will effect my credit rating & can't keep paying you for something I don't have
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Vincent
(@thatguy_vincent) reported
IndyCar feed down AGAIN @SkySports @TomGaymor Now back without sound
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Lucas ⁴ 🐮
(@TSUN0DA22) reported
okay skysports indycar has just died. i’m actually watching this legally wtf
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Stephen Davis
(@PlanetEarth_HD) reported
@CrohnZone @SkyHelpTeam upto now no further help, cannot uphold price was told yes by 2 ppl no by 2 others, cancelled the order, orders not cancelled its all a mess very stressful for a basic broandband Install that's gone wrong because of sky and openreach mistake.
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Stephen Davis
(@PlanetEarth_HD) reported
@CrohnZone @SkyHelpTeam shes rang them now been passed to 4 different pll each one taking 30 mins and have to start verification explain the issue everytime 🙄
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Gary Allen
(@GaryAllen4470) reported
@SkyUK Hi. Was my post not clear enough?? We are getting minimal TV channels,our internet is below 20% of the guaranteed speeds. We can't even watch TV through the respective APPS,as the broadband is piss poor. What else do you need to know?
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Gary Allen
(@GaryAllen4470) reported
@SkyUK why is TV playing up?? We have it through Qbox and cabled internet,yet it is still crap. Why?? Cos we are guaranteed 100mbs and we are getting 18mbs!!! You charge through the arse for your services,yet you can only deliver during the cooling off period. 🤬🤬🤬🤬
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Aldread
(@Aldread2) reported
@SkyHelpTeam thanks a bunch for making me unable to work you absolutely useless service cannot wait till my contract is over