Sky

Sky Outage Report in Canterbury, Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Canterbury come from postal codes CT1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Canterbury, Kent, England 12/10/2025 07:15

December 10: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent Sky outage reports came from the following cities: Canterbury, Herne Bay and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomHerne Bay TV
United KingdomHerne Bay Wi-fi
United KingdomHerne Bay Wi-fi
United KingdomCanterbury Internet
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • warbowdave Dave Weller (@warbowdave) reported from Chartham, England

    @SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • TheTestingMuse David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • kentrichp Rich Parker (@kentrichp) reported from Sandwich, England

    @SkyUK are you aware of a scam whereby people are calling to say there is unauthorised and suspicious use of sky broadband? I've had 2 calls today from people claiming to be from the sky technical team. When challenged they hang up...

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam been a customer 4 years & my bill is now up to £80 a month! Spoke to an advisor who basically told me tough because I can’t cancel it & he can’t do anything about it🙃😭

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!

  • JackG1210 Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam I’ve been a regular customer for 4 years, I am now being charged £80 a month for my bill!! Your advisor has told me either get rid of stuff or tough because I can’t cancel until November next year🙃🙃

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @Gemuhh @SkyHelpTeam Soooo bad! I paid £40 when I first got it and now it’s doubled. Money that I can’t afford every month. @SkyHelpTeam what can we do????

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • Primageographer Dr Paula Owens FRGS (@Primageographer) reported from Warden, England

    Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.

  • jemma_farrow jem (@jemma_farrow) reported from Preston, England

    @SkyHelpTeam I can’t download any on demand or catch up programs on any sky channels. I just get failed or technical problem. Have tried rebooting the box. Other channels like itv are fine

  • robertreed10 Robert Reed (@robertreed10) reported from Chestfield, England

    @LastWordOnSpurs @SkySports Proved he is never going to really make it. Huge talent but like Robin Friday will never make it anywhere big. We are right to sell...

  • jemma_farrow jem (@jemma_farrow) reported from Preston, England

    @SkyHelpTeam Would you still like me to direct message? I have seen lots about the fact this is a wider issue with no time scale for being fixed

  • BellBen88 Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • jrma91 James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysWills02 RhysWills02 (@RhysWills02) reported

    @del07550627 @adam_1712 @SkySports Clearly you didn’t read it properly idiot

  • AldenJonathon Jonathon Alden (@AldenJonathon) reported

    @RSonny33 @paulyiddo @SkySports Only so long that can happen until we do go down, hes been selling for 10 years feels like it wont happen

  • samainsliemusic Sam Ainslie (@samainsliemusic) reported

    @virginmedia Yes I have and it says everything is fine. The signal isn’t always down but it’s very unreliable and unstable. I didn’t have this problem with @SkyUK a while back but was recommended virgin thou I don’t think I would recommend right now.

  • planty Jason Plant (@planty) reported

    New home network in place using mesh tech, love it super stable BUT causing big problems with SkyQ - knew it's mesh didn't play nicely from forums but figured surely I can sort it! Testing my patience tho! Which goes back network kit or Sky if can't get to work??? @SkyHelpTeam

  • del07550627 del (@del07550627) reported

    @SkySports well if Shaw was sent off. The incident with Sharp would not have happened

  • AldenJonathon Jonathon Alden (@AldenJonathon) reported

    @Maximxn10 @RSonny33 @SkySports Hes been awful though he looks league 1 standard at the moment, we should have cashed in on him

  • kate_lara Katherine Benn (@kate_lara) reported from Yaxley, England

    Fully support #virtualschooling but when will the #internet providers catch up with the quantities of people needing the internet now at home? Haven’t been able to effectively work or hold #videocall since 5 jan! @SkyUK

  • jacobdyer96 Jacob Dyer (@jacobdyer96) reported

    @KahrimanovicNed @Scholesy_20 @SkySports He clearly didn’t, he got up early and jumped higher than his opponent. The contact is minimal and Maguire doesn’t use his arms to elevate himself or hold his opponent down. It’s just got strong attacking of the ball.

  • kev29uk Kevin Taylor (@kev29uk) reported

    @SkySports Didnt see sharps tackle but shaw's not for me as he got a bit of the ball and it was the follow up that got him booked, if he didnt get some of ball then maybe he could have been in trouble.

  • TBtheodore180 Theodore (@TBtheodore180) reported

    @SkySports Never in a million years was that a red for Luke Shaw