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Sky Outage Report in Canterbury, Kent, England

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The latest reports from users having issues in Canterbury come from postal codes CT1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Canterbury, Kent, England 10/10/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Canterbury, Kent, England

The most recent Sky outage reports came from the following cities: Canterbury, Ashford, Dover and Whitstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury TV
United KingdomAshford TV
United KingdomCanterbury Internet
United KingdomDover TV
United KingdomWhitstable TV
United KingdomAshford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam I’ve been a regular customer for 4 years, I am now being charged £80 a month for my bill!! Your advisor has told me either get rid of stuff or tough because I can’t cancel until November next year🙃🙃

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam been a customer 4 years & my bill is now up to £80 a month! Spoke to an advisor who basically told me tough because I can’t cancel it & he can’t do anything about it🙃😭

  • TheTestingMuse David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!

  • JackG1210 Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • kentrichp Rich Parker (@kentrichp) reported from Sandwich, England

    @SkyUK are you aware of a scam whereby people are calling to say there is unauthorised and suspicious use of sky broadband? I've had 2 calls today from people claiming to be from the sky technical team. When challenged they hang up...

  • HBRed99 Andy Birkett 🇾🇪 (@HBRed99) reported from Herne Bay, England

    @johnaokane @SkySports His odd running style doesn't help him either! 🤨

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.

  • Primageographer Dr Paula Owens FRGS (@Primageographer) reported from Warden, England

    Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.

  • fillm Phill Morgan (@fillm) reported from Herne Bay, England

    @SkyHelpTeam As the role of help team can you pass on my concern or direct me to who can give an answer?

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @Gemuhh @SkyHelpTeam Soooo bad! I paid £40 when I first got it and now it’s doubled. Money that I can’t afford every month. @SkyHelpTeam what can we do????

  • warbowdave Dave Weller (@warbowdave) reported from Chartham, England

    @SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.

  • jrma91 James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

  • BellBen88 Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • robertreed10 Robert Reed (@robertreed10) reported from Chestfield, England

    @LastWordOnSpurs @SkySports Proved he is never going to really make it. Huge talent but like Robin Friday will never make it anywhere big. We are right to sell...

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • staceyfox1986 Stacey (@staceyfox1986) reported

    @SkyHelpTeam No Internet in postcode M26? Used the service checker and it says no connection....

  • jjess96 Jessica (@jjess96) reported

    @SkyHelpTeam Broadband has been down since 6am this morning in bolton, I work from home and so have been un able to work today and I can't afford to not work tomorrow too. Will this issue be sorted by then?

  • DrMattStroh Matthew Stroh (@DrMattStroh) reported from Hellifield, England

    @SkyHelpTeam After 2 decades of marriage, we have no conversation left… and very poor mobile reception in t’village so it will be an old school evening!

  • laurenmariaaaa_ 🌸 lauren 🌸 (@laurenmariaaaa_) reported

    @SkyHelpTeam i need help

  • JonathanMtn Jonathan Martin (@JonathanMtn) reported

    @SkyUK @alisonbcoleman Completely unacceptable it's not just isolated to one area..I can't do any work and it's going to get me in real trouble. You best be compensating all your customers for this.

  • NosiTheBard Nosi (@NosiTheBard) reported

    @SkyHelpTeam M46, Internet has been down since around 2am, tried troubleshooting. Is there an outage in my area or any news?

  • ozique Omar Iqbal, Esq. (@ozique) reported

    @SkyHelpTeam It was already down since last Friday morning!! I still have no internet and phone services since then. Very much disappointed. Should have stayed with virgin media. At least they will fix quicker.

  • SiobhanHody Siobhán Gee 🖤 (@SiobhanHody) reported

    @SkyHelpTeam my wifi has been down for almost 24 hours now, the app is saying it’s in our whole area, Altrincham. Many residents have the same issue, can you tell us when it will be back up and running?

  • lee_scanlan Lee Scanlan (@lee_scanlan) reported

    @SkyHelpTeam any chance of knowing when I might be able to log on again.. This is fifth extended period of downtime (6 hours plus) since January in this part of Lancs. Is your network made of string and baked bean cans?

  • tiatto1 Phil (@tiatto1) reported

    @SkyHelpTeam please see this tweet as a bill towards yourself for your failure of service with your broadband outage! I am billing you: £30 fuel 10 hours work at £20 ph - £200 £15 lunch Total - £245 due to having to travel for stable broadband