Sky

Sky Outage Report in Canterbury, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Canterbury come from postal codes CT1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Canterbury, Kent, England 04/23/2025 15:20

April 23: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Canterbury, Kent, England

The most recent Sky outage reports came from the following cities: Herne Bay, Canterbury, Dover and Birchington-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomHerne Bay TV
United KingdomHerne Bay Internet
United KingdomCanterbury Internet
United KingdomCanterbury TV
United KingdomDover E-mail
United KingdomCanterbury TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam I’ve been a regular customer for 4 years, I am now being charged £80 a month for my bill!! Your advisor has told me either get rid of stuff or tough because I can’t cancel until November next year🙃🙃

  • Primageographer Dr Paula Owens FRGS (@Primageographer) reported from Warden, England

    Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam been a customer 4 years & my bill is now up to £80 a month! Spoke to an advisor who basically told me tough because I can’t cancel it & he can’t do anything about it🙃😭

  • JackG1210 Jack Godden (@JackG1210) reported from Ashford, England

    @SkyUK I would strongly advise people to think carefully before entering into a contract with Sky. Brilliant customer service until signed up then abysmal service afterwards. Delivery debacles raged on for days & losing a customer of 7.5years is worth a £10 goodwill offer.

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • BellBen88 Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • kentrichp Rich Parker (@kentrichp) reported from Sandwich, England

    @SkyUK are you aware of a scam whereby people are calling to say there is unauthorised and suspicious use of sky broadband? I've had 2 calls today from people claiming to be from the sky technical team. When challenged they hang up...

  • robertreed10 Robert Reed (@robertreed10) reported from Chestfield, England

    @LastWordOnSpurs @SkySports Proved he is never going to really make it. Huge talent but like Robin Friday will never make it anywhere big. We are right to sell...

  • jemma_farrow jem (@jemma_farrow) reported from Preston, England

    @SkyHelpTeam I can’t download any on demand or catch up programs on any sky channels. I just get failed or technical problem. Have tried rebooting the box. Other channels like itv are fine

  • warbowdave Dave Weller (@warbowdave) reported from Chartham, England

    @SkyHelpTeam Did you read my message properly??? It said if I wanted glass would I have to cancel the packages I’ve already got.

  • TheTestingMuse David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @Gemuhh @SkyHelpTeam Soooo bad! I paid £40 when I first got it and now it’s doubled. Money that I can’t afford every month. @SkyHelpTeam what can we do????

  • fillm Phill Morgan (@fillm) reported from Herne Bay, England

    @SkyHelpTeam As the role of help team can you pass on my concern or direct me to who can give an answer?

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    @SkyHelpTeam hello, our sky box currently won’t record/let us view recordings or rewind & says there is a problem with the hard drive? Please advise.

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • jrma91 James Anderson (@jrma91) reported from Faversham, England

    @SkyHelpTeam @SkySportsNFL the sound quality on #NFLRedZone is really poor today, what's going on?!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • magsLancashire Mags (@magsLancashire) reported

    @leggyjen21 @SkyUK @SkyHelpTeam I didn't. As I don't know it. It's disgusting, Mum has been a customer for 30 years....

  • chris_F1FAN chris (@chris_F1FAN) reported

    @SkySports why dont England football officially drop BLM knee and change it to TAKE THE KNEE FOR EQUALLITY . More people would support and not booh!

  • Steve_Devon58 Steve Freeman (@Steve_Devon58) reported

    @SkyHelpTeam Ok thanks. I just moved & did check with Sky & speed offered was exactly as bt. I'm not criticising Sky just questioning broadband advertising in general. Have been Sky tv customer for years so considered the package but as already had bt acct I stuck with them. Thanks for help!

  • KevinArm1875 Kevin Armstrong (@KevinArm1875) reported

    @SkySports **** off sky you're a vile disgrace.

  • SouthamptonMags Soton Matt (@SouthamptonMags) reported

    @magsLancashire @SkyUK @SkyHelpTeam They're an utter disgrace of a company. We've had constant problems with our TV & broadband for weeks & they just keep saying to call them - but no bugger ever answers. They only interested in new business. Once you're a customer they don't give two hoots.

  • fergal_snarky fergal_snarky (@fergal_snarky) reported

    @joelycett @SkyUK @CrapBroadband My Sky broadband continually drops and doesn't reach all rooms. There's some "engineer" page they keep showing me to "prove" its fine but all tests i do show there is a problem.

  • TonyVanDamme Tony Van Damme* (@TonyVanDamme) reported

    @SkySports @PhilFoden What a stupid ****.

  • passanoir Marek (@passanoir) reported

    @SkySports @PhilFoden that fringe of foden...looks terrible, sorry

  • ScribblerJB Jenny O’Brien 💙 writer. (@ScribblerJB) reported

    @magsLancashire @SkyUK @SkyHelpTeam Have they threatened to cancel their subscription? Think you'll find the company's behaviour changes. That's what a friend of mine did in the end.

  • Kayles505 Kayleigh Davison (@Kayles505) reported

    @SkyHelpTeam Its honestly pointless wasting my time, I’ve even one day had to tether data from my phone to be able to work from home. I will be changing in a few weeks thank god as the internet problems have only got worse lately