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Sky Outage Report in Canterbury, Kent, England

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The latest reports from users having issues in Canterbury come from postal codes CT1 and CT3.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Canterbury, Kent, England 01/19/2026 23:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent Sky outage reports came from the following cities: Herne Bay, Ashford, Canterbury, Whitstable and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHerne Bay TV
United KingdomHerne Bay TV
United KingdomHerne Bay Internet
United KingdomAshford TV
United KingdomAshford TV
United KingdomCanterbury TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Non stop issues Awful wifi

  • ianswatman Ian Swatman (@ianswatman) reported from Sturry, England

    @SkyHelpTeam service to CT2 in Canterbury is shocking. Out again this evening, really not good enough.

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • HBRed99 Andy Birkett 🇾🇪 (@HBRed99) reported from Herne Bay, England

    @johnaokane @SkySports His odd running style doesn't help him either! 🤨

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam I've tested my speeds before as this happened multiples of times and I haven't put a claim in either. This time I'll look I to as its still doing it. It is completely cutting off and other in my town are having the same issues as well as nationally I've seen.

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!

  • BellBen88 Ben Bell (@BellBen88) reported from Hawkinge, England

    @skytv @SkyHelpTeam thank you as always for the internet being down and having to wait days for an engineer reply on the internet for the tech on the house to support my disabled wife ! Total let down.

  • lgriffiths200 Lewis (@lgriffiths200) reported from Ashford, England

    @SkyHelpTeam Done all this **** all I got is “ due to lockdown we aren’t used to the use” we upgraded to faster and it can’t even run 1 PS4 with nobody else on the wifi pathetic

  • c_lawlor1 Gooner John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎗 (@c_lawlor1) reported from Dover, England

    @SkyFootball @SkySports @GNev2 any chance you can turn the artificial fans back on this is ****!!

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyUK have always had slow-ish wifi. However, I now cannot stream on my phone/send pictures/videos without disconnecting from wifi. TV Streaming on the TV is getting slower each day also. Is there anything that can be done?

  • robertreed10 Robert Reed (@robertreed10) reported from Chestfield, England

    @LastWordOnSpurs @SkySports Proved he is never going to really make it. Huge talent but like Robin Friday will never make it anywhere big. We are right to sell...

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • Syeinkent Simon Roberts (@Syeinkent) reported from Chilham, England

    @SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • Primageographer Dr Paula Owens FRGS (@Primageographer) reported from Warden, England

    Help @MartinSLewis or anyone. I ordered phone from @skyUK but asked if it could be sent to another address other than one where my account is registered. No prob they said - but you have to do this through DPD on their App once order confirmed. DPD said no - only retailer can. 1.

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam been a customer 4 years & my bill is now up to £80 a month! Spoke to an advisor who basically told me tough because I can’t cancel it & he can’t do anything about it🙃😭

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @SkyHelpTeam I’ve been a regular customer for 4 years, I am now being charged £80 a month for my bill!! Your advisor has told me either get rid of stuff or tough because I can’t cancel until November next year🙃🙃

  • AngusWillson Angus Willson (doesn't trust them) 🌍 🌳 🎵 ⛳️ (@AngusWillson) reported from Ashford, England

    @Primageographer @SkyUK @DPDgroup_news You are entitled to go off piste when you are piste off with poor service.

  • TiaHills thlls (@TiaHills) reported from Herne Bay, England

    @Gemuhh @SkyHelpTeam Soooo bad! I paid £40 when I first got it and now it’s doubled. Money that I can’t afford every month. @SkyHelpTeam what can we do????

  • fillm Phill Morgan (@fillm) reported from Herne Bay, England

    @SkyHelpTeam As the role of help team can you pass on my concern or direct me to who can give an answer?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PyrotecnicG Bailey (@PyrotecnicG) reported

    @SkyHelpTeam I'm curious, what's your definition of ASAP? By my counts, nearly 18 hours with no Internet isn't exactly 'ASAP'. I reckon this outage wouldn't be half as bad if you gave us human responses rather than robotic scripts with no details. Sort it out Sky, christ.

  • TuiTay1 Elaine 🏎🐱🏉🎶🎤🏰🐉🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TuiTay1) reported

    @SkyHelpTeam Can you let us know the reason for the outage I find it is easier to understand and have some sympathy if there is a cause. It has been since 8pm last night. I’m lucky I don’t work from home.

  • gad1275 Gordon David (@gad1275) reported

    @SkyHelpTeam any chance on a resolution for the broadband outage we have had for over 30 hours - it’s quite concerning that you have no redundancy built into your distribution system for this ?? Unable to work from home - unable to get my children onto a teams college lecture? 🤬

  • MandyJane82 Mandy Evans (@MandyJane82) reported

    @SkyHelpTeam please tell me how im supposed to let @SkyUK know that our broadbands down if the mysky app wont even open 🙄

  • Mussettgirl Rachel Mussett (@Mussettgirl) reported

    @skyhelpteam @skyuk Is there an eta when the SE outage will be fixed? Still without internet since yesterday evening and wfh combined with having to self isolate stuck for options. Please update!

  • SimoneHuntingt1 Simone Huntington (@SimoneHuntingt1) reported

    @SkyHelpTeam Are you going to compensate customers affected by the outage. No internet for almost 20 hours and cant do my work which affects my website sales as i cant add new products.

  • courttbrisso_ courtney brissenden (@courttbrisso_) reported

    @JadeRyan_xx @SkyUK mines gone down again 🥲🥲

  • PolmanStuart Stuart Polman (@PolmanStuart) reported

    @SkyHelpTeam hi can I have an update on Portsmouth WiFi outage- been like it since 8pm last night?!

  • TwentyDzn Twenty (@TwentyDzn) reported

    @SkyHelpTeam Internet been down in Swansea for 12 hours now, any updates?

  • 4tunes_hiding ⚒ Slim ⚒ (@4tunes_hiding) reported

    @SkyHelpTeam any update on when broadband service in the south wast will be restored?!