Sky

Sky Outage Report in Ashford, Kent, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Ashford, Kent, England 12/10/2025 08:50

December 10: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashford, Kent, England

The most recent Sky outage reports came from the following cities: Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomCanterbury Internet
United KingdomAshford Wi-fi
United KingdomCanterbury TV
United KingdomCanterbury Internet
United KingdomCanterbury TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • RichieTrucker Richie (@RichieTrucker) reported from Ashford, England

    @SkyHelpTeam Thanks. It appears a magic reset solved the issue

  • HighlandDiane Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam It says there isn’t and there are various people in my area with the same issues. I have spoken to an agent but still no internet

  • ashfordhammer ⚒⚒ 😎Tony😎 ⚒⚒🙅‍♂️ (@ashfordhammer) reported from Ashford, England

    Who ******** at Skysports thought that hiring Chris Colman was a good idea. 1. He dont shut ******** up 2. His voice is sending me asleep.

  • MarkBuckland73 Mark Buckland (@MarkBuckland73) reported from Ashford, England

    @talkSPORT Dunno about worst kit. But the worst team has to be the new lot on @SoccerSaturday on @SkySports #woeful

  • khorsey Kirsty Horsey (@khorsey) reported from Canterbury, England

    @HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??

  • khobr1en100 Kevin O'Brien (@khobr1en100) reported from Ashford, England

    @SkySportsPL @SkySports It was not a "Great free kick," but it was an awful piece of goal keeping. Luca Milivojevic scored with a "Great free kick," against Bournemouth last week when the goalkeeper was beaten despite his very best efforts. If he had been in goal for Watford he would have saved it.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @McDoogan83 @SkySportsPL @SkySports I’m disappointed with your lot, typical spurs letting me down on a rare occasion when I want them to win! #BOUTOT

  • abby249abby Abby catherine (@abby249abby) reported from Ashford, England

    My broadband has been nothing but slow and nothing will load .. step it up @SkyUK

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • seekharbourloz seekharbourloz (@seekharbourloz) reported from Ashford, England

    Brilliant been on hold for over half an hour, for them to just hang up. @SkyHelpTeam

  • khorsey Kirsty Horsey (@khorsey) reported from Canterbury, England

    Hello @SkyHelpTeam - any issues with broadband in Kent? See lots of people saying they’re having problems and we’re similar - and can’t get the diagnostic tests to run on the website either? Middle light flashes amber for a bit then just goes blank...

  • nick_rook Nick Rook (@nick_rook) reported from Faversham, England

    @SkyHelpTeam is there broadband issues in Faversham Kent me13 as I have had no internet all day.

  • DoctorDisco63 OoOoOwen 👻🎃 (@DoctorDisco63) reported from Ashford, England

    @SkyHelpTeam Yeah, it's my aunt's Sky+ HD box. I've checked all the connections and they're fine. But still not working.

  • DollyATL Holly Steele (@DollyATL) reported from Ashford, England

    @SkyHelpTeam after logging an issue numerous times over 12 months & getting nowhere I have today attempted to cancel via webchat. The advisor told me to wait for 45 mins whilst she went to a meeting & left the chat with nothing resolved. Ridiculous service.

  • benh1973 Ben H (@benh1973) reported from Boughton Aluph, England

    @SkyUK Could your Sky mobile operation stop spamming me please. No: 08007613362. And you're employing rude and unprofessional people. I'm inclined to move to BT.

  • trfcfan2010 david moore (@trfcfan2010) reported from Canterbury, England

    Why don’t @SkySports put teams like tranmere on the tv so much more entertaining then this awful football

  • simoncoid simon coid (@simoncoid) reported from Faversham, England

    @SkyHelpTeam Nope. Heard from sky and they’ve rescheduled. Pretty poor service.

  • gavin96391533 gavin (@gavin96391533) reported from Ashford, England

    I’m confused ,just watched #refwatch on #SkySports and there’s Dermot Gallagher telling us it’s not hand ball if ur hands down by ur sides so not deliberate yet in the #celtic v #rangers #oldfirmderby the Celtic goal should’ve been disallowed for hand ball when it was accidental

  • callumsmith1510 Callum Smith (@callumsmith1510) reported from Lympne, England

    @louis_wr @SkySports My bad, thought you supported Leeds

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DenbyJnrJnr Rebecca Denby (@DenbyJnrJnr) reported

    @GMB @SkySports @Carra23 Is that a joke question? Like the general population isn’t down enough!

  • jarekd Jarek (@jarekd) reported

    @paul_zip @SkyHelpTeam @CHWaffles75 The issue also affects Prime Video. So its definitely a Sky filtering issue. On my work VPN on sky broadband, amazon loads as normal.

  • clairelthomas01 Claire Thomas (@clairelthomas01) reported

    @GMB @SkySports @Carra23 You’re dame right it wouldn’t go down well. Stop playing if is not safe

  • mariathompson25 maria thompson 💙 (@mariathompson25) reported from Deysbrook, England

    @GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡

  • swanb89163393 brendaswan 💙 (@swanb89163393) reported

    @SkyHelpTeam unable to download amazon, understand it is down to sky broadband. Is this accurate and if so are you fixing it urgently please

  • umdinga Nick B (@umdinga) reported

    @MandyJane82 @AmazonUK @SkyHelpTeam No problem. Same here, it’s in the broadband settings on mysky app or account page

  • Blondiie__X Stephanie ♡ (@Blondiie__X) reported

    @SkyHelpTeam I am so frustrated with your service. We’ve had about a month out of three that the broadband has worked properly. I am having to use my phone data to work from home. Then to top it off I use the app to try and fix and do all the suggestions for unplugging...

  • AdamM82 Adam MacDonald (@AdamM82) reported

    @SkyHelpTeam I am trying to call your customer services and it won’t let me talk to anyone. Online help is no good for my query.

  • DiddlySquat20 Diddly_Squat (@DiddlySquat20) reported

    Clearly Sky have done something as seemingly all Sky B/band users have been blocked from using Amazon sites since yesterday afternoon. Why don't Sky correct what they have done, rather than @SkyHelpTeam telling everyone to start changing settings. Sky Broke it so Sky fix it

  • DavyLamont14 David (@DavyLamont14) reported from Hamilton, Scotland

    @GMB @SkySports @Carra23 No, way down in the priority list. No way