TalkTalk Outage in Winsford, Cheshire West and Chester, England

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!

Remember we’re here to help but if you wish to speak to somebody at Talktalk that’s actually based in the UK well don’t hold your breath

Talktalk could avoid all this negative publicity if they just provided U.K. call numbers they really are the pits at providing customer service. Hope somebody takes them to court one day

@gbaigel @TalkTalk I know I’ve also had dreadful service from them when things go wrong it’s nigh on impossible to get anything done. If they just had 1 centre in the U.K. dedicated to sorting escalating problems would be a huge improvement.

@gbaigel @TalkTalk Funny how they always want to reply by DM never want to show just how bad they are at customer service. They do not employ anybody in the U.K. you can speak to

@Capricorn_1 @TalkTalk Absolutely guarantee you won’t get to speak to anybody that can speak good English @TalkTalk are the worlds worst when you have a problem if they guaranteed only uk call centres they would double their customer numbers but senior management is as thick as pig 💩👎👎👎

Well with #didoharding in charge it pretty much guarantees that if you ring up with a complaint then you won’t get to speak to anybody that can speak decent English she was the CEO of @TalkTalk

@TalkTalk no internet service for 24hrs , I sent a DM yesterday no response . What’s going on in WA7 area please

@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼

@TalkTalk My whole point about making a complaint to you is your utter refusal to give out a U.K. phone number or get someone based in the U.K. to ring me. I’ve no complaint at the moment other than I never received the latest TV box as promised but I’ve given up all hope of getting that

@TalkTalk shocking customer service. on live chat to see when I'm out of contract as had problems for about 6 months! Moved over to another provider to be told I'll have trouble and no 1 will offer me what they can. Said they would cut me of. Would never recommend

@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.

@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please

@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!

@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.

@biker_Ian @TalkTalk They are all TALK & no action & the talk most of the time is in broken English

@biker_Ian Roll on September I can’t wait to ditch the useless @TalkTalk inept doesn’t begin to describe them & there overseas call centres are exactly that nobody speaks English consistently voted worst provider they must be proud of that award it’s the only one they have ever won

@OliSaysStuff @LucyCarragher @TalkTalk I think the cabinet are under instruction to not talk any kind of sense as it will only draw attention to how utterly **** Johnson is. They're keeping Grayling on a retainer to wheel out in times of real need. Which, to be fair, is every other day

@bucksatan666 @TalkTalk Ours has been crap all weekend got bored with trying to read the excuses on the website! I came to the conclusion that whatever is happening isn't their fault and I just need to pay double the money for equally shonky service!! Ffs

@TalkTalk why is my WiFi down? Orange flashing light on my router.

@SmallBizGeekUK @TalkTalk They claimed I was e-mailed a link to follow, but I never received any such e-mail. And I still have not received it.

@TalkTalk Therein is another problem! People can no longer have an actual conversation with their valued customers these days! Everything is either message or email. Just not good enough @talktalk @TalkTalkGroup

Is @TalkTalk broadband really down again??? 3rd time this year my internet has been down. Getting ridiculous now

@ladyhaja @TheMichaelMoran From the woman in charge of Talktalk during their 2015 massive data breach, never let it be forgotten

@TalkTalk no signal through my aerial again tonight. If it’s not one thing it’s another #talktalk

Turns out they never cancelled it and have been charging me for broadband at an address I've not lived in for 5 months 😡😡😡 @TalkTalk @TalkTalkGroup

Raging. Tried to contact @TalkTalk back in March to cancel our contract, was told because of Covid they weren't operating phones and to use online chat, used online chat and asked to cancel with a charge which was fine.