TalkTalk Outage in Winsford, Cheshire West and Chester, England

@TalkTalk hi, is there anyone that can check a phone line for landline issues? It sounds terrible and I think the phone line is shut now. Post code B78 2JL

@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

@TalkTalk hi, are you having any issues providing broadband in NE England? My broadband speed check showing <1mb. Any chance you could take a look to see if there are any problems on the network?

@TalkTalk No it was some years ago but you haven’t changed it’s impossible to speak to somebody based in the U.K. even if it’s as important as winding up a deceased persons estate. You are pathetic at customer service when things go wrong

@SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion

@TalkTalk my internet has been off for over 4hrs today any help much appreciated

Internet has gone off @TalkTalk I’ve rebooted my router and it’s still not working 😢

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!

Remember we’re here to help but if you wish to speak to somebody at Talktalk that’s actually based in the UK well don’t hold your breath

Talktalk could avoid all this negative publicity if they just provided U.K. call numbers they really are the pits at providing customer service. Hope somebody takes them to court one day

@gbaigel @TalkTalk I know I’ve also had dreadful service from them when things go wrong it’s nigh on impossible to get anything done. If they just had 1 centre in the U.K. dedicated to sorting escalating problems would be a huge improvement.

@gbaigel @TalkTalk Funny how they always want to reply by DM never want to show just how bad they are at customer service. They do not employ anybody in the U.K. you can speak to

@Capricorn_1 @TalkTalk Absolutely guarantee you won’t get to speak to anybody that can speak good English @TalkTalk are the worlds worst when you have a problem if they guaranteed only uk call centres they would double their customer numbers but senior management is as thick as pig 💩👎👎👎

Well with #didoharding in charge it pretty much guarantees that if you ring up with a complaint then you won’t get to speak to anybody that can speak decent English she was the CEO of @TalkTalk

@TalkTalk no internet service for 24hrs , I sent a DM yesterday no response . What’s going on in WA7 area please

@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼

@TalkTalk My whole point about making a complaint to you is your utter refusal to give out a U.K. phone number or get someone based in the U.K. to ring me. I’ve no complaint at the moment other than I never received the latest TV box as promised but I’ve given up all hope of getting that

@TalkTalk shocking customer service. on live chat to see when I'm out of contract as had problems for about 6 months! Moved over to another provider to be told I'll have trouble and no 1 will offer me what they can. Said they would cut me of. Would never recommend

@TalkTalk internet down in York since around 3 pm. Any news?

@TalkTalk Talktalk would be ok if there was some customer service. Outsourcing it abroad just so you can pay terrible wages makes me want to leave

@TalkTalk look like I will have no internet for another 3 days minimum!! after already having no internet since Friday #internetprovider #anyonebuttalktalk #openreach @WeAreOpenreach fix my line!

talktalk is honestly the worst wifi walahi

@TalkTalk This kept happening on several days last week. Intermittent internet- cut out for hours. Please, ensure it’s repaired or I’ll cancel my account.

Thanks @TalkTalk for leaving my 56yo mum without any phone or Internet services for 2 weeks. What a great way to introduce new customers to your service.

my friend Martin is trying to sort his @TalkTalk Broadband with you but comin up against so many issues and no one seems to know what the answer is , he's being passed from one person to another , not fair imo all he wants is it to be sorted ,asked me to help

@TalkTalk Hi - in Wigan, Internet is down even though hub light is white. Can't log into my account or connect to the hub. Any advice?

No internet all day se4 @TalkTalk none of your links are recognising me so cannot get in anywhere to find out what is going on. Is it better in n1 or is that too a problem. Need to know where to go to try to work tomorrow. Please clarify what is problem and when sorted.

Talk Talk! What an absolute joke of a service provider! Unable to keep landline number after 40 years transferring to them so now waiting in another queue to cancel contract on set up. 90 mins holding to speak to advisor so far! No call back facility! #talktalk