TalkTalk Outage Report in Kelsall, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Kelsall, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at TalkTalk
TalkTalk is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Kelsall, Cheshire West and Chester, England
The most recent TalkTalk outage reports came from the following cities: Liverpool, Wrexham and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
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| Liverpool |
||
| Liverpool |
Wi-fi | |
| Wrexham |
Phone | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Kelsall, England
Latest outage, problems and issue reports in Kelsall and nearby locations:
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John Pennington
(@diygolf) reported
from
Runcorn, England
@TalkTalk my internet has been off for over 4hrs today any help much appreciated
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APretz
(@ScouseAtheist) reported
from
Rossett, Wales
@talktalk engineer not shown again for second day with no call. Internet now fully down and can’t home school kids. Absolute shambles!
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John Pennington
(@diygolf) reported
from
Runcorn, England
Remember we’re here to help but if you wish to speak to somebody at Talktalk that’s actually based in the UK well don’t hold your breath
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Barnali
(@BarnaliJames) reported
from
Middlewich, England
@TalkTalk hi, is there anyone that can check a phone line for landline issues? It sounds terrible and I think the phone line is shut now. Post code B78 2JL
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Keith Hollingsworth Ⓥ
(@keith_runs) reported
from
Runcorn, England
Internet has gone off @TalkTalk I’ve rebooted my router and it’s still not working 😢
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John Pennington
(@diygolf) reported
from
Runcorn, England
@gbaigel @TalkTalk I know I’ve also had dreadful service from them when things go wrong it’s nigh on impossible to get anything done. If they just had 1 centre in the U.K. dedicated to sorting escalating problems would be a huge improvement.
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John Pennington
(@diygolf) reported
from
Runcorn, England
@TalkTalk No it was some years ago but you haven’t changed it’s impossible to speak to somebody based in the U.K. even if it’s as important as winding up a deceased persons estate. You are pathetic at customer service when things go wrong
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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David Spreadborough
(@spreadys) reported
from
Chester, England
@TalkTalk and now you also need to fix your automated customer support temephone sytem as it just cuts off when I try to actually speak to a human!
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Steph
(@TeaToastParis) reported
from
Chester, England
Why didn't anyone tell me not to go with @TalkTalk? They should have a pop up on their site that screams "Really!?". #grumble Can anyone recommend a broadband provider, with easy access to customer service?
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@TalkTalk Internet down. Can't log in for support as your website says my email address is too long??? And I can't get through to your phone support as the wankers who work for you hangup before i can get through. This is breach of contact, end it early now.
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@TalkTalk hi, are you having any issues providing broadband in NE England? My broadband speed check showing <1mb. Any chance you could take a look to see if there are any problems on the network?
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John Pennington
(@diygolf) reported
from
Runcorn, England
Talktalk could avoid all this negative publicity if they just provided U.K. call numbers they really are the pits at providing customer service. Hope somebody takes them to court one day
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
Anyone else on Talktalk? *******, it's impossible to get to speak to them on phone or via online chat. They just disconnect before you can get through. Surely to god this is breach of contract on their behalf
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Cyllenius Travel
(@CylleniusTravel) reported
from
Liverpool, England
@TalkTalk are the absolute worst company for customer service in ever department : word of advice do not switch to them !!!!!!!
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Geri
(@travels_always) reported
from
Liverpool, England
@TalkTalk hello, we had broadband installed yesterday, we had internet for a few hours, since then no internet what soever! Can you please help?
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Craig Williams
(@williamscraig85) reported
from
Liverpool, England
@TalkTalk is broadband down? #talktalk
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John Pennington
(@diygolf) reported
from
Runcorn, England
@SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion
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Craig Williams
(@williamscraig85) reported
from
Liverpool, England
@TalkTalk Phone and Broadband is down in Aigburth, Liverpool
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Tracey Farleigh
(@TraceyFarleigh) reported
from
Wybunbury, England
@faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Deergod
(@_Deergod) reported
@TalkTalk support is the most agonising process I have been through in a long time. why does your script only seem to deal with 800 ways to press the wps button on your router?
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Graziella
(@Gravadlax) reported
@TalkTalk @TalkTalkGroup when I tweet about TalkTalk I get a DM telling me to contact them. It takes hours and you can never reach the same person twice. I’m the customer. Why don’t they call me?
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ged bannon
(@gedbannon70) reported
@TalkTalk terrible company. Customer service non existent. 2 hours on chat last week and half an hour on the phone yesterday still not sorted
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claudiekeenan
(@claudiekeenan) reported
@IrelandDouglas @TalkTalk I’m sorry you’re suffering but it helps to know I’m not alone. After a 3 hour phone call yesterday and an 18 hour Titter conversation, not one TalkTalk person (despite being lovely) seems able to help or escalate my (very basic) issue. Maybe a letter to the Chairman would help?
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David Catherall
(@davidcatherall2) reported
I now have @TalkTalk asking me to give them a screenshot of my bank statement to show them when I paid for my service from them. What a shocking company. Not too long now though, we have a change over date to a new service provider.
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Bernard
(@tawilatanks) reported
Why am I paying full price to talktalk for a second rate service, I have no working wi-fi, they have after 1 week repaired faulty email, with no bill reduction for this issue. Still no wi-fi for 4 weeks, still no compensation for a poor service
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TheUniverseofBella
(@TheUniverseof) reported
@TalkTalk My internet is down please help
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Catriona Shepard
(@TreenShep) reported
@TalkTalk what on earth has happened to your service? It’s impossible to resolve anything with bots, and you send people round in a disingenuous loop with your advice to contact talk talk help. This is limited hours and confined to not/chat agents on scripts. Hopeless.
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Catriona Shepard
(@TreenShep) reported
@TalkTalk Your online chat support should have record of the issue. You time out the conversations very prematurely and then have to start the whole preamble again. This has been happening all week and the error message directs to a phone number and website both of which are then closed.
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TalkTalk
(@TalkTalk) reported
@Rachy_Kitten Hey there Rachel, sorry for the experience you have had. Please do send us a direct message so that we can assist in whatever you are having issues with regarding the TalkTalk services. -Welcome