TalkTalk

TalkTalk Outage Report in Kelsall, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Kelsall, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Kelsall, Cheshire West and Chester, England 01/16/2026 13:15

January 16: Problems at TalkTalk

TalkTalk is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelsall, Cheshire West and Chester, England

The most recent TalkTalk outage reports came from the following cities: Runcorn and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Internet
United KingdomLiverpool Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Kelsall, England

Latest outage, problems and issue reports in Kelsall and nearby locations:

  • BarnaliJames Barnali (@BarnaliJames) reported from Middlewich, England

    @TalkTalk hi, is there anyone that can check a phone line for landline issues? It sounds terrible and I think the phone line is shut now. Post code B78 2JL

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion

  • TraceyFarleigh Tracey Farleigh (@TraceyFarleigh) reported from Wybunbury, England

    @faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @TalkTalk No it was some years ago but you haven’t changed it’s impossible to speak to somebody based in the U.K. even if it’s as important as winding up a deceased persons estate. You are pathetic at customer service when things go wrong

  • pedallingforfun Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @TalkTalk internet died on us at 3:25 this afternoon, got a text from TalkTalk saying an engineer needed to do some work outside the house in the next 2-3 days. Get another text at 6pm saying they’ve done it. Fantastic service at any time but especially on Christmas Day. Thanks!

  • williamscraig85 Craig Williams (@williamscraig85) reported from Liverpool, England

    @TalkTalk is broadband down? #talktalk

  • travels_always Geri (@travels_always) reported from Liverpool, England

    @TalkTalk hello, we had broadband installed yesterday, we had internet for a few hours, since then no internet what soever! Can you please help?

  • ComedyCarter Mike Carter (@ComedyCarter) reported from Liverpool, England

    Had the mad urge to play Cyberpunk today. 49GB update that is gonna take 20 hrs to download and make everything else online go so slow it may as well not work. Thanks @TalkTalk you're ****.

  • TeaToastParis Steph (@TeaToastParis) reported from Chester, England

    Why didn't anyone tell me not to go with @TalkTalk? They should have a pop up on their site that screams "Really!?". #grumble Can anyone recommend a broadband provider, with easy access to customer service?

  • MissKLMason Miss Karis Mason (@MissKLMason) reported from Widnes, England

    What can I do about @talktalk ? They say no problems with internet. Engineer said same but get very little service. While on the phone to them they are saying it’s fine as I watch my tablet, tv and laptop all tell me full bars WiFi but buffer constantly!? How do I leave!? 😩🙏🤯

  • ComedyCarter Mike Carter (@ComedyCarter) reported from Liverpool, England

    @TalkTalk is so ******* crap. 40hrs for a download. And when you're downloading you can't watch video or browse the Internet at all. That's not mentioning the rooms in the house the Internet just doesn't work in on a good day.

  • jennyw2010 Jen (@jennyw2010) reported from Liverpool, England

    @TalkTalk service is a joke.

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @TalkTalk my internet has been off for over 4hrs today any help much appreciated

  • williamscraig85 Craig Williams (@williamscraig85) reported from Liverpool, England

    @TalkTalk Phone and Broadband is down in Aigburth, Liverpool

  • AngryDigit Andrew Dight (@AngryDigit) reported from Crewe, England

    @TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡

  • chazdraycott Chaz Draycott Media (@chazdraycott) reported from Crewe, England

    I'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @TalkTalk hi, are you having any issues providing broadband in NE England? My broadband speed check showing <1mb. Any chance you could take a look to see if there are any problems on the network?

  • jeg16ju Jane white (@jeg16ju) reported from Chester, England

    @TalkTalk My parents have been left without a working telephone line. They are vulnerable and isolated where they live. Please can you let me know who to contact by telephone to rectify this problem. Thanks

  • keith_runs Keith Hollingsworth Ⓥ (@keith_runs) reported from Runcorn, England

    Internet has gone off @TalkTalk I’ve rebooted my router and it’s still not working 😢

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • TalkTalk TalkTalk (@TalkTalk) reported

    @Chrissiiee1 Hi there, Chrissie. we're sorry for the poor experience you've had, and we certainly don't want to see our customers upset. Please allow us to make things right by informing us more about the issues you have regarding your TalkTalk account first.

  • tracy_dough9564 Tracy Doughty (@tracy_dough9564) reported

    @amandajlh @TalkTalk Mine has been down all day

  • tracy_dough9564 Tracy Doughty (@tracy_dough9564) reported

    @TalkTalk do you have any issues with your Internet. Constant intermittent issues over the last couple of weeks and now it is down completely

  • LondonRam Andy (@LondonRam) reported

    Seriously unimpressed with the service from @TalkTalk this morning after a family member had their email hacked. Email address currently being used to induce fraudulent activity and its “computer says no” at TalkTalk apparently.

  • Chrissiiee1 Chrissie (@Chrissiiee1) reported

    @TalkTalk *************** again can’t even get a hold of a human!!!! Been on hold half hour what is this mess? I was 8th in line shouldn’t take this long constant issues will have to change providers!

  • tracy_dough9564 Tracy Doughty (@tracy_dough9564) reported

    @Autumnpumpkin26 @TalkTalk I have spoken to your team, they are sending me a new cable. I am hoping it works as I have already lost a day of Internet service and it's really frustrating

  • emotional_bard Lain (@emotional_bard) reported

    @TalkTalk are there issues in DN32 area, from 3pm the internet went off and restarting hasn't helped, our box shows a white light so is this an issue on your side?

  • TalkTalk TalkTalk (@TalkTalk) reported

    @abstractartis12 I am sorry for the poor experience you've had with TalkTalk. We certainly do not want to see our customers inconvenienced and upset, and I will look into this for you. Kindly send a DM to further investigate on my end -Zama

  • tonybalmforth Tony Balmforth (@tonybalmforth) reported

    I’ve been with @talktalk for years and just renewed for 24 mos in July. Now full fibre is available to me and other nearby houses. As a new customer they would charge me £25pm; to upgrade they want £40.95pm (atm it costs £24). So much for loyalty.

  • poetrybylisa Lisa Simpson (@poetrybylisa) reported

    @TalkTalk I have tried to resolve this matter by DM without any luck. I went on your complaints page and it said to use live chat. I did this. Live chat could not help and said I needed to speak to someone in customer services. I called customer services, went through all 1/n