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TalkTalk

TalkTalk Outage Report in Kelsall, Cheshire West and Chester, England

Why is my TalkTalk service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Kelsall, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Kelsall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at TalkTalk

TalkTalk is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Kelsall, England

The most recent TalkTalk outage reports came from the following cities: Crewe, and Wrexham.

CityProblem TypeReport Time
Crewe Internet 5 days ago
Wrexham Phone 2 months ago
Crewe Wi-fi 2 months ago
Chester Internet 2 months ago
Runcorn Internet 3 months ago
Northwich Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Kelsall, England

Latest outage, problems and issue reports in Kelsall and nearby locations:

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Crewe, England

    @TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @TalkTalk my internet has been off for over 4hrs today any help much appreciated

  • ScouseAtheist
    APretz (@ScouseAtheist) reported from Rossett, Wales

    @talktalk engineer not shown again for second day with no call. Internet now fully down and can’t home school kids. Absolute shambles!

  • john175m
    John2903McFadden (@john175m) reported from Runcorn, England

    @TalkTalk no internet service for 24hrs , I sent a DM yesterday no response . What’s going on in WA7 area please

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @biker_Ian Roll on September I can’t wait to ditch the useless @TalkTalk inept doesn’t begin to describe them & there overseas call centres are exactly that nobody speaks English consistently voted worst provider they must be proud of that award it’s the only one they have ever won

  • Biffa_bacon_78
    barry grant (@Biffa_bacon_78) reported from Garston, England

    Just had possibly the worse customer service experience with @TalkTalk toping another previous experience with talk talk.

  • spreadys
    David Spreadborough (@spreadys) reported from Chester, England

    @TalkTalk and now you also need to fix your automated customer support temephone sytem as it just cuts off when I try to actually speak to a human!

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Crewe, England

    @TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    Talktalk could avoid all this negative publicity if they just provided U.K. call numbers they really are the pits at providing customer service. Hope somebody takes them to court one day

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @Capricorn_1 @TalkTalk Absolutely guarantee you won’t get to speak to anybody that can speak good English @TalkTalk are the worlds worst when you have a problem if they guaranteed only uk call centres they would double their customer numbers but senior management is as thick as pig 💩👎👎👎

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    Remember we’re here to help but if you wish to speak to somebody at Talktalk that’s actually based in the UK well don’t hold your breath

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @gbaigel @TalkTalk I know I’ve also had dreadful service from them when things go wrong it’s nigh on impossible to get anything done. If they just had 1 centre in the U.K. dedicated to sorting escalating problems would be a huge improvement.

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @biker_Ian @TalkTalk They are all TALK & no action & the talk most of the time is in broken English

  • keith_runs
    Keith Hollingsworth Ⓥ (@keith_runs) reported from Runcorn, England

    Internet has gone off @TalkTalk I’ve rebooted my router and it’s still not working 😢

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    Well with #didoharding in charge it pretty much guarantees that if you ring up with a complaint then you won’t get to speak to anybody that can speak decent English she was the CEO of @TalkTalk

  • SarahAshton17
    Sarah Deakin (@SarahAshton17) reported from Winsford, England

    @TalkTalk shocking customer service. on live chat to see when I'm out of contract as had problems for about 6 months! Moved over to another provider to be told I'll have trouble and no 1 will offer me what they can. Said they would cut me of. Would never recommend

  • luke_page96
    Luke Page (@luke_page96) reported from Crewe, England

    @TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @TalkTalk My whole point about making a complaint to you is your utter refusal to give out a U.K. phone number or get someone based in the U.K. to ring me. I’ve no complaint at the moment other than I never received the latest TV box as promised but I’ve given up all hope of getting that

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @SandyLindsay @PhoenixGroupUK Try dealing with @TalkTalk over bereavement issues large companies don’t know the word compassion

  • diygolf
    John Pennington (@diygolf) reported from Runcorn, England

    @gbaigel @TalkTalk Funny how they always want to reply by DM never want to show just how bad they are at customer service. They do not employ anybody in the U.K. you can speak to

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • imNyroBTW
    Nate (@imNyroBTW) reported

    @TalkTalk There is a message on our account saying the router needs updating and I'm guessing its firmware related, but there are no resources to help us. I can't get onto any of my schoolwork or do anything that requires connecting to an external server. So update my firmware.

  • theBidley
    Carl Bidwell (@theBidley) reported

    @TalkTalk My speeds are below what I'm paying for. Customer service refused to help and are just sending me a new router, which is not the issue! Can you help?

  • Kickupthe80s
    Pete Jenkins (@Kickupthe80s) reported

    @TalkTalk 10 days on and no further forward, despite promises I’d hear back within five working days Flannel about systems not being available to look at my complaint, awful customer service @TalkTalk

  • barry5pies
    Sheryl (@barry5pies) reported

    @TalkTalk is there a particular reason that my internet is not working?

  • Kennedy_king_21
    Noah (@Kennedy_king_21) reported

    @TalkTalk My internets been down for about 15 hours. No matter how many times we restart the router, the light is orange. The WiFi symbol appears on my phone but I don’t get a connection

  • serenaa__
    serenaaa:) (@serenaa__) reported

    @TalkTalk I am definitely not well. Where to start. 1. You cut our internet off prematurely. 2. You didn't give us our £100 credit. 3. You refused to reconnect us. 4. You committed us to a completely incorrect and more expensive plan. Absolutely terrible

  • adelelassu
    Adele Lassu (@adelelassu) reported

    @TalkTalk my wifi is currently not working yet when I do a test online it says it’s fine. I’ve reset the router and done all trouble shoot and still nothing. Even the router light is white

  • bethe1ina
    Beth Atherton (@bethe1ina) reported

    Have received shocking service from @TalkTalk with two promised solutions to our internet dropping regularly that never materialised. Promise the world and provide nothing.

  • carscomscommons
    You (@carscomscommons) reported

    **** TALKTALK not even installed yet and I am regretting the decision. Problem is, I knew they were **** before I started. Just wanted to save a whopping £20 a month.

  • DaveB05950867
    Dave B (@DaveB05950867) reported

    @TalkTalk You can see my account number, forget it, I will clear my balance and your company can get ******, absolutely fuming, been a loyal customer for years and you treat me like this because im leaving #shitcompany