TalkTalk Outage in Wrexham, Wales

@TalkTalk I signed up to an 18 month contract sept 2018 but I am having so many issues with bad broadband it’s affecting my whole family we can’t watch a film together or get homework done.

I'm not one for going on social media and slating anyone but the appalling customer service I have received from @TalkTalk today is unreal I work in retail and CS is key I asked for a simple fix to my account but they wouldn't help so goodbye talk talk and hello @SkyUK

@TalkTalk Can someone contact me about my services please had connection issues since 21st Dec was reconnected for 48 hours and its been off since I would like to discuss my account please

@TalkTalk please help, no landline since 18th November

@TalkTalk after receiving calls advising you were cutting off out internet I called your department to explain we weren’t with you and you terminated our call twice. Terrible customer service terrible company hence why we are with sky 🤬

When you call your broadband provider to advise your moving house and they say they can’t help you right now and call back in a few hours??? WHAT!?! @TalkTalk

@TalkTalk Secure Sade is the worst piece of software I’ve had on my computer - it’s almost impossible to remove if you don’t want to complete installation because it won’t allow you to use any other AV software alongside so I decided not to complete installation and had issues

@TalkTalk why am i only receiving 7.98 mbps when I was guaranteed 38 mbps #poor

@TalkTalk another sunday another wifi down for you guys. One of the worst providers ever

@kieranjones @TalkTalk Yes there’s a fault on YO26 area whole village is down. Latest update is they can’t locate the fault and no engineers until Tuesday to look at it.

@TalkTalk after 2 hours on the phone and a new router... 3 weeks in, internet still not working! If your thinking of getting TalkTalk don’t bother! Tuesday I’m calling them up to cancel my contractor! Ridiculous paying for something that doesn’t work! #joke

If you're thinking of getting @TalkTalk broadband then DON'T!!! WiFi not working and as for the assistants I'd be better off calling my local takeaway for help. Safe to say I won't be with TalkTalk much longer #NotHappy

@TalkTalk I have been experiencing terrible internet for the last 2 weeks and all the time I’m having to reset the internet and it’s getting on my nerves what can I do to resolve this other than switching it off and on

@sidrnfnroll @TalkTalk And all they've said is to either get a chargeable engineer out to diagnose a non diagnosable issue or buy powerline adaptors for £28! I can't do either cos I cannot afford it. Absolutely useless!

Great start to the flagship UFO broadband with @TalkTalk been down since 2.30 they’ve no idea what the fault is and now no engineers till Tuesday!!! #broadbandnightmares

@TalkTalk probably the worst internet provider around! #useless

@TalkTalk Had a text saying they believed my problem was solved, turned it back on and eventually it connected. This lasted a few minutes then it went off again, left it 40 minutes or more before turning on again. Same, internet came on few minutes then off since 😡

@TalkTalk It is a universally acknowledged truth, that a consumer in need of reliable broadband and adequate customer service, must not be a customer of #talktalk.