TalkTalk Outage in Wrexham, Wales

Thanks TalkTalk for being efficient, Internet and phone off 3pm yesterday and openreach were here at 9am fixing it, great service @wrexham @TalkTalk

@TalkTalk seriously poor bandwidth issues with my devices when working wirelessly, wired is fine but lucky to get 2mbps download speeds when working wireless.

@TalkTalk You can’t anymore, I am getting rid of you. You’ve been utter rubbish since Ive been with you. Never have I had download speeds you charge me for, I upgraded for fast fibre & nothing changed, I’m not even sure that any company can provide those speeds here. But you charge anyway

@TalkTalk I signed up to an 18 month contract sept 2018 but I am having so many issues with bad broadband it’s affecting my whole family we can’t watch a film together or get homework done.

I'm not one for going on social media and slating anyone but the appalling customer service I have received from @TalkTalk today is unreal I work in retail and CS is key I asked for a simple fix to my account but they wouldn't help so goodbye talk talk and hello @SkyUK

@TalkTalk Can someone contact me about my services please had connection issues since 21st Dec was reconnected for 48 hours and its been off since I would like to discuss my account please

@TalkTalk please help, no landline since 18th November

@TalkTalk after receiving calls advising you were cutting off out internet I called your department to explain we weren’t with you and you terminated our call twice. Terrible customer service terrible company hence why we are with sky 🤬

When you call your broadband provider to advise your moving house and they say they can’t help you right now and call back in a few hours??? WHAT!?! @TalkTalk

@TalkTalk Secure Sade is the worst piece of software I’ve had on my computer - it’s almost impossible to remove if you don’t want to complete installation because it won’t allow you to use any other AV software alongside so I decided not to complete installation and had issues

@TalkTalk why am i only receiving 7.98 mbps when I was guaranteed 38 mbps #poor

@DanLFC @TalkTalk Think you have spectacularly missed the point there @TalkTalk Absolutely your prerogative to remove the mailboxes but the lead in time is inadequate and shortsighted. All you’ve done here is ensure you’ll never have us as customers again.

@TheWhite_Wonder @TalkTalk Connection issues - no doubt down to the weather happening in the UK, high winds and heavey rain

@TalkTalk Have done no luck, couldn't help at all. All I was after was the free year of Amazon Prime as I would get if becoming a new customer.

@TalkTalk you have sent a modem that doesn't work, keep trying to fob us off with excuses and clearly don't know what you're on about. Sort it out

@TalkTalk Services in Blackpool really bad. Reset router, takes 3 hours to come back online. Cant watch a live stream without buffering.

I've been helping some elderly family members w/ issue w/ their @TalkTalk landline. No incoming calls for over 3 weeks & they can't even get call-divert working while they supposedly fix the fault. It's a *basic* call routing issue. Lots of important calls missed! @MoneyTelegraph

@TalkTalk You could call me when you commit to so and perhaps provide the broadband service I pay you for

@DanLFC We’ve recently invested in our email platform to give it a sizeable upgrade to improve the service, security and functionality. To be able to keep improving TalkTalk Mail, we can no longer provide a free mailbox to customers who don’t have a broadband contract with us. Mike

@Parlez_me_nTory @ben__h @TalkTalk Bit old fashioned, government likes fancy words, why not Bloatware as a Service. You tell a grown up you want to role out BaaS, you’ll have money hosed at you. Especially if you can mention machine learning in the pitch.

@combat_boot @ben__h @TalkTalk Wait until they realise Rule 2 is empty, there'll be a mass recruitment drive to provide more bloatware in the service