TalkTalk outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  jobysmith (@JobyJobysmith) reported 58 seconds ago from Hawarden, Wales

  For the last time @TalkTalk will let us down the contracts up

• 
  Jane white (@jeg16ju) reported 1 minute ago from Chester, England

  @TalkTalk My parents have been left without a working telephone line. They are vulnerable and isolated where they live. Please can you let me know who to contact by telephone to rectify this problem. Thanks

• 
  APretz (@ScouseAtheist) reported 4 minutes ago from Rossett, Wales

  @talktalk engineer not shown again for second day with no call. Internet now fully down and can’t home school kids. Absolute shambles!

• 
  Andy Wallace (@Andyw1803) reported 15 minutes ago from Kelsall, England

  @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

• 
  James Yates (@JY_Anderson) reported 16 minutes ago from Wrexham, Wales

  @TrishGemmell @TalkTalk Mine has been down since yesterday as well

• 
  David Spreadborough (@spreadys) reported 19 minutes ago from Chester, England

  @TalkTalk and now you also need to fix your automated customer support temephone sytem as it just cuts off when I try to actually speak to a human!

• 
  Steph (@TeaToastParis) reported 21 minutes ago from Chester, England

  Why didn't anyone tell me not to go with @TalkTalk? They should have a pop up on their site that screams "Really!?". #grumble Can anyone recommend a broadband provider, with easy access to customer service?

• 
  Karl hughes (@Hughesdk) reported 21 minutes ago from Buckley, Wales

  @TalkTalk my elderly parents have had mostly broken broadband and phone for nearly two months. An engineer said he could not enter the property without clearance and was never seen again. Today they had no Internet until 3pm. This is not acceptable.

• 
  James Yates (@JY_Anderson) reported 27 minutes ago from Wrexham, Wales

  @TalkTalk my WiFi has been down since the storm@earlier. Came back for a few mins then went back off. Wrexham

• 
  Ami (@amilynneh) reported 43 minutes ago from Broughton and Bretton, Wales

  @TalkTalk I signed up to an 18 month contract sept 2018 but I am having so many issues with bad broadband it’s affecting my whole family we can’t watch a film together or get homework done.

• 
  Dexter and Poppy (@dexterandpoppy) reported 44 minutes ago from Wrexham, Wales

  Thanks TalkTalk for being efficient, Internet and phone off 3pm yesterday and openreach were here at 9am fixing it, great service @wrexham @TalkTalk

• 
  Christian Butler (@Christiano_1986) reported 47 minutes ago from Rhostyllen, Wales

  @TalkTalk Yes speed tests show 21mb upload and around 10mb download, but every device I use wirelessly can't hold a connection. I've changed the WiFi settings several times as per previous instructions but still awful coverage :-(

• 
  Andy Wallace (@Andyw1803) reported 49 minutes ago from Kelsall, England

  @TalkTalk hi, are you having any issues providing broadband in NE England? My broadband speed check showing <1mb. Any chance you could take a look to see if there are any problems on the network?

• 
  Christian McCale (@McCale) reported 51 minutes ago from Hope, Wales

  @TalkTalk You can’t anymore, I am getting rid of you. You’ve been utter rubbish since Ive been with you. Never have I had download speeds you charge me for, I upgraded for fast fibre & nothing changed, I’m not even sure that any company can provide those speeds here. But you charge anyway

• 
  James Yates (@JY_Anderson) reported 52 minutes ago from Wrexham, Wales

  @TrishGemmell @TalkTalk I’ve been in contact with them and they are saying it is an issue in the area and they are one the case’

• 
  Christian Butler (@Christiano_1986) reported 60 minutes ago from Rhostyllen, Wales

  @TalkTalk seriously poor bandwidth issues with my devices when working wirelessly, wired is fine but lucky to get 2mbps download speeds when working wireless.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@almolx) reported 4 minutes ago

  So you put my special needs sister on an account for evenings & weekends without her consent so that she has to pay for daytime calls. I have just found out you are charger hervam extra £100+ a month in addition to her £43. Terrible behaviour. @TalkTalk

• 
  Paul Ivory (@paulivory1963) reported 6 minutes ago

  What an absolute shower of sh1t your company is. After over an hour of trying to talk with someone who actually wants to care and deal with an issue, I've got nowhere excepy angry and stressed. You are an absolute indescribable, shoddy outfir @TalkTalk #talktalk

• 
  ap Austin (@apAustin1) reported 8 minutes ago

  FN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.

• 
  Angus (@Angus_02) reported 9 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

• 
  Not Telling You (@NotTell24055912) reported 9 minutes ago

  @currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.

• 
  Kieran Firth-Bernard (Animation account) (@KFBanimation) reported 10 minutes ago

  Wednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.

• 
  Melvyn Malloch (@melvynmalloch) reported 17 minutes ago

  @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

• 
  SweetJane451 (@SweetJane451) reported 17 minutes ago

  @talktalk hello - is there a service outage or other issues with your system in the W2 area of London? Getting "connected without internet" message again, this time at at 17:05 onward on 7 July 2926. Having to use my Mobile Data. Thank you.

• 
  West Midlands Case Management LTD (@WMCMltd) reported 19 minutes ago

  We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.

• 
  P (@pgsaunders) reported 22 minutes ago

  @Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.