TalkTalk Outage in Wellesbourne, Warwickshire, England

@TalkTalk broadband still down in #cv34 what is going on?!

Worst internet EVER @TalkTalk @TALKTALKGROUP spends more time down then up I’ve never known ANYTHING like this ever. You should literally be ashamed of yourself to call yourself an internet provider. The only thing you provide is frustration and misery.

@TalkTalk I’ve never in my life known internet as awful as yours. Is there something going on in the B23 area or have you just downgraded your service even more since my mam decided to switch?!

Presents for Christmas that require internet connections but a diagnostics test from TalkTalk says they need to send out an engineer & it needs to be booked via home phone line (never used, no handset) & could cost us. I also work from home so this'll be fun Tuesday.

@TalkTalk I have had no internet now for 9 days. I call you every day and I am getting nowhere fast! HELP NEEDED!!!

@TalkTalk very slow broadband in Birmingham B14 at the moment. Is there a wider problem or is it just me?

@TalkTalk why is your internet so bad! Got full signal but nothing works fantastic! #stupid #garbage #sortitout

@TalkTalk my internet (CV8) is down AGAIN. How are we meant to work from home when your services don't consistently work and your online "help" function does absolutely nothing?

@hey_itsmatt30 @PositiveLad Well this is Dido Harding who presided over a massive customer data breach while CEO of @TalkTalk

@TalkTalk I need someone to call me ASAP about my ridiculously late setup and my complaint! This is meant to be in hand and a manager was meant to have called ysday but nothing! #worstservice #neverusetalktalk

@TalkTalk It dropped off again today whilst wfh. Called the support team and it looks like they’ve identified a hardware fault outside the house. Fingers crossed it will be sorted in a few days.

@Rhysieg1 @TalkTalk Awful customer service mate that's why....

@TalkTalk This DM service is disgraceful! I am being talked around in circles. Now all of my recordings have magically disappeared, then you instructed me to do a Factory Reset & are now blaming the disappearance on me not choosing to save my recordings. They disappeared BEFORE!!

@TalkTalk could someone please call me regarding an ongoing issue with no internet.

Hi @TalkTalk, I’ve had an ongoing issue with my youview box since January. It doesn’t record and I can’t play anything back that I did record ages ago, but they still appear on the screen. Can we sort this now please? Thanks.

@OpenreachHelp Hi David thanks for the reply. So from @TalkTalk they have escalated this with you 2 weeks ago and told us a bt engineer would be out to fix the problem but we haven’t heard anything back from yourselves or @TalkTalk in nearly 10 days.

The customer service from yourselves and @TalkTalk has most definitely been the worst I have ever experienced in my life. Absolutely no communication what so ever as to what is going on? We’ve been told our case has been pushed to an official complaint but still no communication

Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

@TalkTalk Any chance of speaking to someone that actually had a clue what they’re doing before I terminate my service with you. 5 days ago I was told my broadband was up and running 5 days later after hours of being on hold I’m still without internet @TalkTalk absolutely joke of a company

Any chance of speaking to someone that actually had a clue what they’re doing before I terminate my service with you. 5 days ago I was told my broadband was up and running 5 days later after hours of being on hold I’m still without internet @TalkTalk absolutely joke of a company

@TeaToastParis @TalkTalk I have been with Bt for years and to be honest the broadband itself is very good with good customer service if you are fluent in Scottish.

@TalkTalk **** ***** ...

@TalliBlake @TalkTalk They have a habit of doing that, would never use or recommend them

I Demand the service industry creates JOBS for my neighbours. I don't want a computer. I DON'T want a message. If my broadband is down, online chat and websites are fkn USELESS to me. I want a human to talk to. @TalkTalk

@mattvanh @virginmedia Fr? That's strange! It's always been top tier for me with Sky and TalkTalk being the absolute worst in my experiences. Something to do with location and/or signal reception perhaps? Are you in a built up area where fiber isn't generically offered? Or using an old/outdated router?

@TalkTalk looks like your website is broken I was looking at TalkTalk TV to add on but when I click ADD it goes to the store and signs me out as if I'm not a customer.... Login on the store and all it shows me is Netflix add-on which I don't need 😤

@Declan94 @TalkTalk You never have any luck with WiFi. I had to upgrade my sky broadband when my playstation arrived and reminded me of your fued with them

@TalkTalk What's happening in S35 area. Had a sudden disconnection last night lasting ages. Back up and running at less than 1.0mbps down from 46mbps. Turned router off for 45 minutes and no improvement

@TalkTalk what have you done to my internet. After the outage early this morning my speeds are all over the place, dropping below minimum guaranteed all day. my ping has gone sky high the stability on the line is crazy.

@TalkTalk I have had really bad internet all day, keeps dropping out or going really slow. Trying to do online test but it either says it's fine or there is a error and can't do test. Need it as myself and daughter working from home. Fed up of using our mobile data