TalkTalk Outage in Swindon, Gloucestershire, England

@Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.

@TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!

@TalkTalk Why is our wifi signal so bad this last week, esp today??

Appalling customer services by @TalkTalk and @OpenreachHelp . Appointment booked for between 13.00 &18.00 today to fix a fault as no broadband since installation on Wednesday. Had a text at 17.08 to say they missed my appointment and are not coming? It’s not even 18.00 yet!!!!

@TalkTalk It dropped off again today whilst wfh. Called the support team and it looks like they’ve identified a hardware fault outside the house. Fingers crossed it will be sorted in a few days.

@TalkTalk What a surprise @TalkTalk #nocallback can’t get through to cancellations! Trying to cancel to get @SkyUK but we can’t get through so can’t cancel and set up a contract with @SkyUK you’re #blocking us #cancelling #shocking #dontusetalktalk #broadbandprovider

@TalkTalk I have been speaking to you directly and still can’t cancel it! We are trying to cancel @TalkTalk so we can switch to @SkyUK we’ve only been using you for days!

@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

@saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property

@marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers

@TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem

No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,

@TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them

So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads

@TalkTalk Yes I'm having problems with my broadband, plus I'm not the only person in my area, this has been going on since Sunday, received another Router today and still having same issues

@Doddy__ @bt_uk swore I’d never go back there again after my last horrendous experience with them, but faced with the choice of them, TalkTalk or Vodafone I thought the best of a bed bunch (with the promise of £145 cash back & a Google Home!), we shall see!!

@TalkTalk As per my dm we don’t have a landline plugged in and never used one in this property so I’ve no idea how it is.

Hi @TalkTalk. Why has one of your advisors just cancelled out of a livechat with me when discussing connection speed issues that have been ongoing since July last year and my request to know what I have been paying for these last 6 months?

@pisces33 @TalkTalk Well done. Best to give these cowboys a wide berth. We had 4x no show appointments to get connected, little to no communication. We’ve left. Take up their formal complaint route and then go to @Ofcom for the final stage. These need closing down.

@TalkTalk an engineer has been. No fault in the property. Has left hours ago and now I have 2mbps speeds on faster fibre. I need to make a complaint

Why is @TalkTalk internet so bad?

@TalkTalk no internet connection. Upgraded to fibre65 but still no internet, HELP

@TalkTalk I cannot get anyone at Talktalk to reply to the DM they asked me to send them!! I’ve had a technical issue since 14th February!!!!!! Anyone care at your company?

@TalkTalk Service is a joke. Made a complaint and it wasn’t even dealt with! Once my contract comes to an end, I won’t be renewing for sure! Also since the repair to my broadband, all comes coming in now sound like international calls! Sort it out!!

Frikkin Internet playing up again. @TalkTalk you really are ****.

@TalkTalk Utterly hacked off w/ talktalk - £36 a month 4 internet that is either impossibly slow or doesn't work at all. Going on for weeks now, can't do online nurse mandatory training. Cant get hold of live chat, going round in circles

@TalkTalk @TalkTalkGroup IS THE WORST AND HAS THE WORST CUSTOMER SERVICE!!!!!! I’ve been in the phone to them for almost 3 hours!