TalkTalk Outage Report in Stonehouse, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at TalkTalk
TalkTalk is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent TalkTalk outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Phone | |
| Gloucester |
Internet | |
| Gloucester |
Phone | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Lise Lewis
(@BlueskyIntl) reported
from
Churchdown, England
@TalkTalk Hi Jo as you see in messages I’ve already ‘had someone looking into this’ - in fact 5 people during 3.25 hours of hanging asking for an unrequested disconnection to be stopped This didn’t happen Can you make it happen without me becoming a new customer? Lise
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
I’ve been a TalkTalk customer for many years and evidently the only way to resolve is start a new account! 5 operatives + 3.25 hours of calls later, several times ‘being on hold’ with the same mind numbing music and all managers in meetings or on calls I’m still disconnected!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@saisieplums We had a issue in this area and it effected Sky BT and TalkTalk it was a openreach issue who they all depend on, but how talktalk delt with it was useless they would not believe me that was not just my property
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Pili Luna
(@lunabyname) reported
from
Cheltenham, England
@jdalby360 @TalkTalk Agreed. Awful company & the people on the phones are so rude. Get shot of them JD!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
So no progress with Internet problems with #talktalk since Sunday just going around in circles 4 days now, it is clearly a #openreach problem it's effecting BT, Sky customers in this area If this is not sorted I'm going back to #Virgin clearlybroadband are as bad as our roads
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
... and so no promised TalkTalk manager call. However I have a new customer welcome mail with mid-June connection Absolutely no help to a business owner reliant on internet connection Come on TalkTalk change outdated paralysing processes! Thanks to all who shared my frustration
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
The continuing saga of TalkTalk After 1 hour yesterday and 2.25 hours today still have no resolution! I received a letter from Talk Talk claiming I’d requested a change of provider however ‘it wasn’t too late to change my mind’! This claim is so NOT true! More to come!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I have a engineer coming next week they have tried everything same problem for houses in the area, it's a out reach problem
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@marktewk Yes, never had a problem, but it took a hell of a effort to convince them the problem was elsewhere, eventually the problem was with openreach which effected Sky BT TalkTalk customers
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
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Lise Lewis
(@BlueskyIntl) reported
from
Cheltenham, England
Just had the most incredibly dismal experience of customer service with TalkTalk. This is not about the regurgitation of CS placatory comments that are expertly delivered by operatives with no ability to help with anything outside the prescribed script. More in the next tweet!
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
@TalkTalk I did not, but it is not just me, it's effecting all our phones not just lap top, there are dozens of other houses in the area who are either BT TalkTalk Sky, this I believe is a issue with open reach But no one wants to contact them
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claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
@TalkTalk your internet supply is truly shit... forever dropping out while watching a film roll on the end of this contract.
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk We paid extra to watch football today and missed half the game because of bad signal. Worse than Fulham!
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claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
@TalkTalk my connection is SHIT today 😡
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Rachael Hopkins
(@clement_rachael) reported
from
Cinderford, England
@TalkTalk what the hell is going on with your phone lines I have been cut off twice and can’t use the online chat service to discuss my issue apparently!!!
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claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
@TalkTalk your connection is beyond SHIT today..
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@Hoppo101 We had a terrible times as signal wouldn't hold. Reported it to Talktalk who fixed problem. No problems 2nd half.
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Barbara Sue Attwood
(@BSAttwoodUK) reported
from
Cheltenham, England
@TalkTalk Why is our wifi signal so bad this last week, esp today??
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WorkingClassZero
(@working_zero) reported
from
Cheltenham, England
No Internet for a week now with #talktalk probably spent 3 hours talking on phone many more hours online none can solve the problem as with 20 other houses nearby #sky #BT its obviously a#openreach problem but none of them work together to resolve the problem,
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Fran Giblin
(@fran_giblin) reported
@TalkTalk Well why don’t you help ??? I have contacted ur company to challenge u for breaking ur side of a contract and ur answer is to demand money!! A contract takes TWO ! And u have broken it you should be payment not demanding money from me !!!
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Gavin Crilly
(@gavincr1lly) reported
@TalkTalk Please provide a contact number to discuss account issue. Unable to reach your customer service. Thai is
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Sir Kev de Goa🤣🇮🇳💙 #JohnsonTheLiar #StopTheWar
(@goa_kev) reported
@TalkTalk Another hour of my life wasted trying to sort my account out with the SHAMBLES that is TT - customer service is TRULY AWFUL no-one gives a direct answer except "hold on whilst I transfer you to another department" #DidoHarding used to be CEO THAT tells you everything!
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Dee Dawson 🏴💜🤍💚
(@delladawson121) reported
@TalkTalk HERE TO HELP? WHAT A JOKE. WAS ON HOLD FOR 45 MINS. GOT THROUGH, NO HELP OFFERED. WAS CUT OFF AFTER ANOTHER 30 MINS. HAVE NOW SENT YOU POWER OF ATTORNEY FORMS 3 TIMES - NOW VERY DISTRESSED. I AM NOW CANCELLING MY DIRECT DEBIT. HUGE COMPLAINT WILL BE COMING YOUR WAY.
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Fran Giblin
(@fran_giblin) reported
@TalkTalk @Caro16666 Here r the details! You promised me something you did not supply and when I want to cancel u you have the cheek to charge me £160 !!!’ I’m not paying u a penny do you hear me ???Bloody Hitler didn’t beat me and your not going to !! I’ve seen more wars than you e had hot dinners !
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ifree
(@ianfreeyork) reported
@TalkTalk Thanks, the message that never changes and tells us nothing except what we already know i.e. that we have no service
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Peter Betts
(@PeterBe74709927) reported
@TalkTalk The link you have given shows that are no reported issues on broadband. The only status with a problem is telephone. In York we have lost everything including broadband.
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Chia Suan Chong
(@chiasuan) reported
@TalkTalk We've had no WiFi since Saturday evening and it's now been almost 3 days! Your tweet suggest it would be restored by Friday 13th May! That's a whole week of no broadband service! Are you going to compensate us for this or are we still having to pay for service we're not getting??
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mike d
(@MikeDiver) reported
@TalkTalk Jo, I appreciate it's your job to publicly reach out on things like this but I can assure you: nowt will progress, nowt will change. We've been told a date, and if the problem isn't remedied on that date, I guess it's an escalation. Not your fault. Not even TT's, wholly.
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ifree
(@ianfreeyork) reported
@TalkTalk No fault, stopped working Saturday and has not been back on since, same for a lot of York customers. I got through to your customer service yesterday and they said it should be back yesterday but now you say Friday.