TalkTalk Outage Report in Pencoed, Bridgend county borough, Wales
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Pencoed, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (64%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Pencoed, Wales
The most recent TalkTalk outage reports came from the following cities: Pontyclun, Pentre, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun
|
Internet | 8 days ago |
|
Pentre
|
Internet | 14 days ago |
|
Pontypridd
|
21 days ago | |
|
Treharris
|
Phone | 3 months ago |
|
Porth
|
Internet | 3 months ago |
|
Mountain Ash
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
-
Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
-
Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
-
Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
-
Stu (@P__TheLetter) reported from Bargoed, Wales@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
-
The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
-
Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
-
Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
-
Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
-
Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
-
Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
-
Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
-
Taffy 68 (@RayDavi80338633) reported from Betws, WalesIs anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
-
Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
-
Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
-
Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
-
Steven Bletsoe (@StevenBletsoe) reported from Bridgend, WalesCan @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
-
Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
-
Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
-
Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
-
Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
MOG 🇬🇧🏴 (@AndrewJames18) reported@TalkTalk I am not sure what assistance would be provided, I assume that many folk have received your cost increases today and are similarly disappointed and frustrated wirh such a huge hike in the service costs... are you offering a possible solution ?
-
TalkTalk (@TalkTalk) reported@KyleKen80176556 Hi @KyleKen80176556, It is frustrating I do realise this as I am a customer with my provider too and wouldn't be happy to be in this same situation. On behalf of TalkTalk I do extend my sincere apology to you for the inconveniences caused. -Minenhle
-
Jordan (@JordStocks93) reported@TalkTalk can I have an update on my escalated complaint please? After multiple texts stating "we'll be calling you today regarding your conplaint", spanning over 2 weeks; still no call. This is an escalation and still there seems to be no priority whatsoever 🙄
-
Tom Power (@elpowereo) reported@TalkTalk what’s going on with your customer service centre? Instead of helping me they put me through to cancellations!! This is day 1 of my contract and I have never been so unimpressed by a company! Absolutely clueless!!!
-
Susan Cottom (@SusanCottom2) reported@joolsandco @TalkTalk We have the same issue here, still showing time as 2.30! Never had this in all the years I have been with Talk Talk. Please can you advise when this issue will be resolved?
-
colin goodchild (@bornlucky1981) reported@TalkTalk having to resort to this as customer services appears to be non functioning. asked several employees one three separate calls to customer support all who are unable to resolve my broken broadband due to your planned maintenance. I wish to raise a formal complaint now
-
Elle Tee (@elleteeweegie) reported@TalkTalk Your retentions department keep telling me the system is down and they’ll call me back. They never do! It’s constantly down, I want my cancellation date backdated to my first phone call 3 weeks ago. What alternate process do you have to cancel? Or is this a sales tactic?
-
Razrsedj27 (@J3ssicaG0sling) reported@TalkTalk hello Iv been trying and trying and getting nowhere. I need help my Internet is still down since Saturday. Can someone help.
-
A (@bonzo_drummer) reportedAbsolute shocking customer service from @TalkTalk. No fibre since 23rd, 2 failed openreach engineer appointments where they were sent to the wrong COUNTRY! Then has the cheek to charge for missed apt.Hrs on phone trying to resolve and the call handler laughs in my face.
-
Daniel (@TheSKYNDicate) reported@TalkTalk Tried to raise a complaint with you several times... Keep getting hung up on! Tried to speak to a manager... Keep getting hung up on! Absolutely shocking service, will be going to the Ombudsman!