TalkTalk outages and service status in Pencoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Pencoed, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pencoed, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at TalkTalk
TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pencoed, Wales
The most recent TalkTalk outage reports came from the following cities: Pontyclun, and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun
|
Internet | 2 months ago |
|
Pentre
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, WalesHas anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Taffy 68 (@RayDavi80338633) reported from Betws, WalesIs anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Stu (@P__TheLetter) reported from Bargoed, Wales@TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!
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Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Stu (@P__TheLetter) reported from Bargoed, WalesOnce again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
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Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk
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Olorin Henderson (@olorinhenderson) reported@NPhil1 @TalkTalk I mean, customer services weren't open at the time of the outage, how would you expect them to leave a voice message? By rubbing Mystic Meg's crystal ball the night before?
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Bill Graham (@graham69717) reported@entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service 😒
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🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
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Sahina (@makremeow) reported@TalkTalk just got my bill and it says my package has a landline service which I never used to pay for but now I am? So that's an extra £20 I'm paying for
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Jade (@Jade60692679232) reported@TalkTalk Hi Elizabeth, she is, she’s in a town called Skelmersdale (WN8 postcode). We were told about Storm Dave potentially affecting her, but we were barely hit by it, and us & her neighbours have no issue?
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TalkTalk (@TalkTalk) reported@JamesOMahoney Please receive our sincerest condolences from the TalkTalk team to you and your family. We do apologize for the level of service you have received from us, this is not our aim. Please send us a DM so that we can help with this -Sindy
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.
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Vjndra Agrawal (@VjndraAgrawal) reported@TalkTalk My internet hasn’t been working since yesterday. Customer care says my account was disconnected due to a TalkTalk technical glitch, and I’m now being treated as a new customer, meaning my contract is gone and I must place a new order. Can you confirm if this is correct?