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TalkTalk

TalkTalk Outage Report in Pencoed, Bridgend county borough, Wales

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pencoed, Wales

The most recent TalkTalk outage reports came from the following cities: Pontyclun, Pentre, and Pontypridd.

CityProblem TypeReport Time
Pontyclun Internet 12 days ago
Pentre Internet 18 days ago
Pontypridd E-mail 25 days ago
Treharris Phone 3 months ago
Porth Internet 3 months ago
Mountain Ash Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.

  • Gershwin1974
    Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    @TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • zoidberg99
    Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • allenpete1
    Pete Allen (@allenpete1) reported from St. Athan, Wales

    @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • kelwd1974
    Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • RayDavi80338633
    Taffy 68 (@RayDavi80338633) reported from Betws, Wales

    Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • SALWA_ANA
    SALWA ALAHMARI (@SALWA_ANA) reported

    @TalkTalk Hello, I faced problem with the bills. I received two bills after I have closed the account!!!

  • RayCampbell19
    Dr. Ray Campbell #GoldStrike (@RayCampbell19) reported

    @DiegoNe13102989 @TalkTalk I thought Virgin was bad but TalkTalk is worse. The person on the other end of the Web chat wanted me to take the face plate off the phone line socket. They told me I was "up and running" when it clearly wasn't and I never saw a technician yesterday. Ridiculous.

  • C1Krd
    Kurdic0 (@C1Krd) reported

    @TalkTalk why isn’t my broadband at home working. terrible and it’s been happening for days now!

  • ballet_ann
    Ballyann (@ballet_ann) reported

    @TalkTalk Can you recommend an alternative in South Ribble area. Broadband speed awful. Apps taking 30 mins + to load!

  • umulum
    Amy Giuliano (@umulum) reported

    @talktalk my Internet has been down all day, I cant even use account pages on the talktalk app

  • rhys_wyatt_
    Rhys (@rhys_wyatt_) reported

    @TalkTalk you have the worst wifi to ever exist, we are supposed to get the best package you have but dont get over 10mbps??? wtf do you call that, shocking wifi and shocking service, never go with talk talk for your own sake

  • StephWilkins_
    Steph Wilkins (@StephWilkins_) reported

    @TalkTalk Just replied. Your staff just accused me of lying when I said an Openreach engineer had come into my house yesterday. He said they don't do that. Well they did yesterday. Yet your staff insisted they didn't. Awful customer service...he's in the wrong job or needs training.

  • StevJacks
    Steve Jackson 💙 (@StevJacks) reported

    We're having problems showing you this episode, how about we just give up and try the next one. We're sure you'll work out what happened* *The Android TV / @TalkTalk viewing experience

  • DiegoNe13102989
    Diego Neto (@DiegoNe13102989) reported

    @RayCampbell19 @TalkTalk Cancel if you can, honestly the worst internet provider I have ever been with. My contract can't end soon enough.

  • stefm84
    Stef Mills (@stefm84) reported

    @TalkTalk left my 81 year old grandma with no phone line or internet for 10 days meaning she couldn’t use her pendant to call for help. When we tried to call they just hung up on us. Amazing service. #Disgusting #TalkTalk