TalkTalk Outage in Mexborough, Doncaster, England

@TalkTalk Your customer services are unbelievably poor

Well @TalkTalk you really are as bad as everyone says you are!

@jbecole @TalkTalk First one off them , had lots of others Always copy companies in so they can issue a warning to others 😊

@jbecole @TalkTalk Never do 😊

Any help on this please @TalkTalk

@TalkTalk I’ve spent over an hour with people from TalkTalk trying to help solve the problem- 1st bytexting then phoning an 0345 number. They are running checks atm

@TalkTalk please send emergency wifi & tvbox due to electrical fault on our street all electric devices plugged in out house have exploded can live without most things but not Wifi send help SOS

Customer service @TalkTalk is seriously lacking in customer service.

@TalkTalk worse customer service ever been on hold an hour - online chat is horrendous- had no internet /phone for 48 hours with no help on the matter ! I will leave and go to EE

@Amy_1867 EE is good. Get over 70mbps at 32 quid a month..... TalkTalk are horrendous. Was promised 38mbps only got 20 and connection kept dropping out. And their customer service is shocking

@talktalk strikes again, just had to help my husbands grandparents set up their new router. Wouldnt of been hard to send an engineer to your customers over 70 !

@brenlongy81 Brilliant pal ! We were with TalkTalk before. No issues and customer service quality

@TalkTalk yeah, we are now talking to some idiot who keeps asking the same effin question, will be back

Spyro is 42GB and with my poor @TalkTalk internet I don't think I'm going to get to play it today, 2 hours and it's only done 20%

@TalkTalk my elderly mother had been Mis sold by your representatives and no one wants to sort it out!!! DISGUSTING! #talktalk #missold #fraud #customer #customersupport

Just wanna say @TalkTalk are very good at sending demands for payment but awful at making it accessible to pay. Spent an hour on the phone this morning sorting out M’s last payment for her, English isn’t her first language and even I struggled!

@TalkTalk Red light on internet bit of router, so its not working

@jonnybirder @TalkTalk Mi mothers got @TalkTalk , internet is slow and infrequent. Terrible service

@TalkTalk Ye well its still happening in Barnsley like the past 12 months getting beyond a joke now time to leave and see a solicitor about getting so kind of refund back on the money iv paid but not been getting the service I paid for

@TalkTalk The internet is much worse at night than during the day. Very slow and keeps cutting out.

@TalkTalk And what about rest of country mine still not right after contacting you several times you was supposed to AV fixed it last time yet again the speed is nowhere near what I'm paying for fiber broadband my arse you got 1 last chance to fix it otherwise I'm leaving

@TalkTalk absolutely disgusting service with Camille Ann on the live chat, over an hour of robotic scripted replies that didn’t acknowledge anything I had to say. Get her in the bin

@RockOnRach @TalkTalk It’s so frustrating! I know it’s first world problems and all that, but so annoying

@TalkTalk No I haven’t. I’m on 18 month contract. I need WiFi for working at home. I’m also running a website that I’ve not been able to access. There’s an engineer now booked in for next Saturday but that’s another week. I’ve had issues with TalkTalk since last August tbh. I’m not happy.

@TalkTalk your service is shocking. I’ve had issues with my broadband for months now & no one can come out because I work full time. People on the phones give me different info everytime. It’s ridiculous that I’m paying £20 a month for NO WIFI. @bt_uk I’m coming to you!

@TalkTalk extra charges on my bill for a direct debit that their own website didn't amend and charged for a package I don't have and a customer services dept that doesn't care. Time to go elsewhere!

@TalkTalk I'd like to use your service but It's been down for 4 hours now? Any update on this?

@TalkTalk Andy please re-read that the engineer should be coming tomorrow even tho a text received says today, I have called twice and been promised it’s tomorrow so we will see if talktalk can get this right. If not then I want my service cut and I will go to another provider

@TalkTalk Sorry 4 days w this vague answer is just not good enough. Your twitter account was staffed over the weekend but ignored all messages. Social media is the only way to warn others from signing up with the worst provider around ..

.@TalkTalk I've been called on my landline several times in the past few days by people saying they're from TalkTalk. They put the phone down if questioned about why they don't have my name if they're calling me. Can you tighten the security please.

@TalkTalk I don’t have a home number and this has nothing to do with my own line but according your unhelpful Philippines -based agents - “a problem in the Brixton exchange” whatever that may mean

@talktalk routers are shocking, they make money by sending out the lowest speck possible knowing that customers will have to purchase higher models (which they quite conveniently sell) in order to be able to receive any decent service they are already paying for! @BBCWatchdog

@TalkTalk your customer service is an absolute joke

@TalkTalk You can call me 07724896281 and discuss if you like but I don't have the time or energy to list all the problems I've received from TalkTalk

I’ve said it once and I’ll say it again. @TalkTalk have the most shocking internet and service anyone could ask for.

@TalkTalk our Internet has packed up the Internet light on our router has gone red I don't know if it the router or the network I have tried resetting router and it hasn't worked so don't know what's up am in Stafford

@Anharsama Virgin isnt worth it tbh and ill have to check if talktalk has decent packages cuz even tho sky is shit the package are good for the money