TalkTalk Outage in Rotherham, England

@TalkTalk I’ve spent over an hour with people from TalkTalk trying to help solve the problem- 1st bytexting then phoning an 0345 number. They are running checks atm

@TalkTalk please send emergency wifi & tvbox due to electrical fault on our street all electric devices plugged in out house have exploded can live without most things but not Wifi send help SOS

@TalkTalk There’s a BT engineer outside our house so I’m assuming it’s an issue with their line I retract my statement 😅 if you could give me an approximate downtime though that would be extremely helpful!

Sick of talktalk so shit

Customer service @TalkTalk is seriously lacking in customer service.

@TalkTalk No one knows what the issue is. This Engineer may come and shrug his shoulders

@TalkTalk internet goes down and is suddenly a BT open reach problem. Cant get an engineer out until Wednesday #shoddy

@Amy_1867 EE is good. Get over 70mbps at 32 quid a month..... TalkTalk are horrendous. Was promised 38mbps only got 20 and connection kept dropping out. And their customer service is shocking

@TalkTalk It's a constant intermittent fault. It drops signal then comes back on again

@talktalk strikes again, just had to help my husbands grandparents set up their new router. Wouldnt of been hard to send an engineer to your customers over 70 !

@brenlongy81 Brilliant pal ! We were with TalkTalk before. No issues and customer service quality

@TalkTalk yeah, we are now talking to some idiot who keeps asking the same effin question, will be back

Spyro is 42GB and with my poor @TalkTalk internet I don't think I'm going to get to play it today, 2 hours and it's only done 20%

@TalkTalk my elderly mother had been Mis sold by your representatives and no one wants to sort it out!!! DISGUSTING! #talktalk #missold #fraud #customer #customersupport

Just wanna say @TalkTalk are very good at sending demands for payment but awful at making it accessible to pay. Spent an hour on the phone this morning sorting out M’s last payment for her, English isn’t her first language and even I struggled!

@TalkTalk Red light on internet bit of router, so its not working

@TalkTalk Ye well its still happening in Barnsley like the past 12 months getting beyond a joke now time to leave and see a solicitor about getting so kind of refund back on the money iv paid but not been getting the service I paid for

@TalkTalk The internet is much worse at night than during the day. Very slow and keeps cutting out.

@TalkTalk And what about rest of country mine still not right after contacting you several times you was supposed to AV fixed it last time yet again the speed is nowhere near what I'm paying for fiber broadband my arse you got 1 last chance to fix it otherwise I'm leaving

@TalkTalk absolutely disgusting service with Camille Ann on the live chat, over an hour of robotic scripted replies that didn’t acknowledge anything I had to say. Get her in the bin

Explained to #talktalk lightning completely blown master socket from the wall, their reply....has this effected your service? #poorcustomerservice #lackofknowledge #idiots #comedians

Lightning strike blows wifi out, 3 days and 97 mins on phone later #talktalk still can't arrange an engineer to come and replace socket #poor cut me off for being irate #poorservice #wasteoftime

@RockOnRach @TalkTalk It’s so frustrating! I know it’s first world problems and all that, but so annoying

@TalkTalk No I haven’t. I’m on 18 month contract. I need WiFi for working at home. I’m also running a website that I’ve not been able to access. There’s an engineer now booked in for next Saturday but that’s another week. I’ve had issues with TalkTalk since last August tbh. I’m not happy.

@TalkTalk your service is shocking. I’ve had issues with my broadband for months now & no one can come out because I work full time. People on the phones give me different info everytime. It’s ridiculous that I’m paying £20 a month for NO WIFI. @bt_uk I’m coming to you!

@TalkTalk extra charges on my bill for a direct debit that their own website didn't amend and charged for a package I don't have and a customer services dept that doesn't care. Time to go elsewhere!

@TalkTalk I'd like to use your service but It's been down for 4 hours now? Any update on this?

@247Slashfreak @TalkTalk We're having a problem with the internet too. Thought we were the only ones and it's been going on the whole day. Pretty shit tbfh!

@TalkTalk I have no words for how shit your services are. I’m taking my talents to @virginmedia. Absolutely shambolic company F/O

@AsifChoudry @SkyHelpTeam @bt_uk @plusnethelp @VodafoneUK @TalkTalk I know it gets stick, but if you have Virgin in the area the wifi connection speed is phenomenal. 4 people in my house and no less than 9 phones/tablets/tvs/devices in use and no issues whatsoever. And I've always found their customer service brilliant.

@TalkTalk WiFi is crap we’ve had nothing but problems since having it. I strongly advise you go with someone else.

@TalkTalk ur shit broadband goes down every single day. Two more months and you're gone for real and forever.

@TalkTalk hi mike just thought I’d join the other hundreds of people complaining about this shitty broadband. Advertised a minimum of 40 Mb/s but at some points struggles to even hit 5 the customer service is awful helpline doesn’t understand English and hangs up frustrated

@TalkTalk I will be cancelling my contract with you due to the garbage service u provide and if you come looking for a contract end fee please find a stone and attempt to draw blood from it

@TalkTalk Five days without a working @TalkTalk phone line or internet connection so far and no end in sight. Conflicting information from @TalkTalk representatives. Booked a day off work for an engineer appointment that never happened. @ofcom @which @sun @mirror

@mf74cymru Just wondered as TalkTalk for last 6 weeks have insisted no problem with their equipment but I'm only getting 0.5Mbs on broadband. Finally getting an engineer out next week.

For terrible service and money swindling ba@#!$ds visit @talktalk for trying to get £130 exit fee from my 85 year old mum for a service she doesn't has!!!!