TalkTalk Outage in Llantwit Major, Vale of Glamorgan, Wales

@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

@Stephmctay @TalkTalk Agree, awful service, sorry I left sky

Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

@TalkTalk no internet connection. Upgraded to fibre65 but still no internet, HELP

@TalkTalk I cannot get anyone at Talktalk to reply to the DM they asked me to send them!! I’ve had a technical issue since 14th February!!!!!! Anyone care at your company?

@TalkTalk Service is a joke. Made a complaint and it wasn’t even dealt with! Once my contract comes to an end, I won’t be renewing for sure! Also since the repair to my broadband, all comes coming in now sound like international calls! Sort it out!!

Frikkin Internet playing up again. @TalkTalk you really are ****.

@TalkTalk Utterly hacked off w/ talktalk - £36 a month 4 internet that is either impossibly slow or doesn't work at all. Going on for weeks now, can't do online nurse mandatory training. Cant get hold of live chat, going round in circles

@TalkTalk @TalkTalkGroup IS THE WORST AND HAS THE WORST CUSTOMER SERVICE!!!!!! I’ve been in the phone to them for almost 3 hours!

@_Rick_Costa_ @TalkTalk weird that it is only to certain ISP though, oh well **** it

@vikkio88 @TalkTalk There have been problems in other eu countries and America. *** is down in other places.

@MartinSLewis wonder how many people are owed money by them. There's apparently no way around it and I could be waiting until April for my refund. They said I could be charged a penalty if I cancel my direct debit. @TalkTalk 2 of 2

@MartinSLewis I've just been advised by TalkTalk that even though I cancelled my account 30th Jan and it'll cancel 1st March. I'm having payment for services up to 20th March taken out of my account 1st March and I have to proactively ask for a refund using an online form. 1 of 2