TalkTalk Outage in Kempsey, Worcestershire, England

What ******** is going on with my wifi lately, @TalkTalk seriously wth!

@TalkTalk please can you help as have no internet WiFi and need it to work

@TalkTalk internet connection is gradually getting worse. Gaming is becoming so bad. Cannot connect. ??

Appalling customer services by @TalkTalk and @OpenreachHelp . Appointment booked for between 13.00 &18.00 today to fix a fault as no broadband since installation on Wednesday. Had a text at 17.08 to say they missed my appointment and are not coming? It’s not even 18.00 yet!!!!

@TalkTalk why has my broadband been down the last 24 hours? I’ve tried everything you recommend to get it back online but nothing seems to be working?

@TalkTalk What a surprise @TalkTalk #nocallback can’t get through to cancellations! Trying to cancel to get @SkyUK but we can’t get through so can’t cancel and set up a contract with @SkyUK you’re #blocking us #cancelling #shocking #dontusetalktalk #broadbandprovider

@TalkTalk I have been speaking to you directly and still can’t cancel it! We are trying to cancel @TalkTalk so we can switch to @SkyUK we’ve only been using you for days!

@TalkTalk Thank you Abbie for replying. I think I’ve got to the bottom of it all. Awaiting authorisation and email update to let me access online account. This has been challenging - inconsistency in call handlers. Some have been great, some not so good. Thank again for offering support

@TalkTalk Summary: mum left because of price increase. Then had issues changing provider. I spoke to TT agreed new cheaper tariff for 18m. Then process to rejoin. Mum doesn’t use email. So now set up to send me. But was charged more than double agreed tariff. So trying to find answers

Would be really good if today was the day @TalkTalk rung me regarding our complaint and explain when I’m getting my refund

@TalkTalk how do I get through to customer services. They never answer the phone. Please can you give me the number

@TalkTalk Worst ISP i've come across. On a good day I can't upload photos & watch TV at same time. Lost service yesterday, told it could be 72 hrs (today informed that's working days, so 6 days). Absolute joke! Sending this via carrier pigeon too in case you use your own network.

@TalkTalk As per my dm we don’t have a landline plugged in and never used one in this property so I’ve no idea how it is.

@TalkTalk always having television problems since joining talktalk

@TalkTalk Can’t send or receive emails I haven’t received an email since 26th if January an I get some rubbish everyday so know something wrong all your chat people say is we are aware an working in the problem not much good to me though is it

@Shmeggyy @SkyHelpTeam 😂😂TalkTalk was better than this shit😂

I’ve just spent another two and a half hours on chat to @TalkTalk technical department after they got back to me, having dropped me mid—conversation last Thursday. Answered a lot of questions that I had previously answered. They claim to have fixed the problem. I live in hope.

@TalkTalk Once again the WiFi has stop working!!!! All Devices in the house have been kick off as the Rueter has decided to shut it self down 😡😡

@TalkTalk my advice to AVOID talk talk. I am talk talk customer - poor Internet service l. Called them so many times but all in vain. Internet connection drops several times a day. They do not have any clue.

@TalkTalk were now getting contradictory advice from someone else in your customer service team. We've been paying for no Internet, it's not okay!

@TalkTalk Hi, my WiFi has been down for 4hrs now. S10 Sheffield area. Any update?

@TalkTalk anybody else living in L37 post code area suffering with poor talk talk connectivity ? Having to return to the office no longer able to work from home due to poor broadband.

@Walt3rHunter @TalkTalkGroup Did you try @TalkTalk page, supposed to be help. Online chat help told me I wasn’t entitled to one even though upgrading package then tried to sell me one. They might ask for dm if they reply.

@TalkTalk @TalkTalkGroup if you’re going to outsource staff to South Africa, make sure they haven’t worked for Telkom. Because damn, they’re just as incompetent.

@TalkTalk why has my service been so poor for over a month now, in streatham/south london? Its regularly hits less than 2mb,i was guaranteed 60, i barely ever get 60, at most recently ive been getting 40.. But very often its like 1.5mb...

@TalkTalk Hi Joey, thanks. The WiFi keeps disconnecting throughout the day whether it be me trying to work or trying to watch a show. We’ve called and were advised it would fix itself by today but I’m still unable to work efficiently!