TalkTalk Outage Report in Hookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hookwood, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at TalkTalk
TalkTalk is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hookwood, Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Leatherhead, Crawley and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Hookwood, England
Latest outage, problems and issue reports in Hookwood and nearby locations:
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Brett Stone
(@BrettStoneWorld) reported
from
Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Madeleine Cuff
(@MadeleineCuff) reported
from
London, England
@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?
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bbystallion’
(@CallMe_Abbyy) reported
from
London, England
I’m so tired of all these unprofessional people at @TalkTalk ! I’d like a contract termination ASAP & you customer advisor just hung up on me after I had told her I’d like a termination
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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Papa J
(@CalfosDrive) reported
from
London, England
@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!
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vikki lambert
(@vikki250) reported
from
London, England
Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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Leon Valentine 🇬🇧🇫🇷🇻🇦
(@RealWindows95) reported
from
Crawley, England
@TalkTalk your service centre doesn't work have to rely on third parties to try and work out if this outage is a me problem or a you problem not good!
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Shave
(@Emily_92) reported
@TalkTalk I have a tiscali email address that we pay you for and once again email account is down!
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Richard Poole
(@Richie_Poole) reported
@TalkTalk There is a problem sending emails. A problem which seems to rear it’s head every now and again 🙄
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Steve
(@vibesniper37) reported
@TalkTalk Broadband down, having to use a BT wifi spot for £7.99 which im sure you guys will refund me
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Mister Sullivan
(@mistersullivans) reported
@TalkTalk Maybe change the messaging on your site to ‘we know there’s an issue in your area’ rather than saying everything is fine after diagnostics
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Simon Marr
(@MimonSarr) reported
@TalkTalk I signed up last week but I haven't received the router yet. I would login to check but your website is down. Is this a sign of things to come? Is this normal?
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Alex
(@no_prob_llama) reported
@TalkTalk Service still down in BA4 and after an hour of being asked to switch routers on and off live chat abruptly ended. Like others have said, at least update on the outage please
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Daniel92Win
(@Daniel92W) reported
@TalkTalk Internet still down in Winchester
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richard lord
(@r03Richard) reported
@TalkTalk Mail Plus service down as of this morning. Please advise
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Barry Chaplin Fisher
(@Chaplin_Barry31) reported
from
Southampton, England
@TalkTalk morning! I’m having a terrible issue with the speed of my broadband (0.24) speed. I have rebooted PLEASE HELP #workingfromhome
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Ali
(@_alithompson_) reported
@VodafoneUK Hi. If I decide to sign up for one of your broadband packages do you deal with the switch from my current provider (TalkTalk) or do I need to cancel with them first?