TalkTalk Outage in Highway, Wiltshire, England

@TalkTalk we are entering day four where my parents have no internet or landline and trying to speak to a customer service person is impossible. Any suggestions?#terriblecustomerservice #talktalk #noservice

@TalkTalk Apart from it being slow, no other problems!

@JoshTWheeler The TalkTalk customer services team

@TalkTalk I internet is disconnecting intermittently for most of the time in the day. Could you please fix it. I am tried of chasing your customer care.

@hispanista @TalkTalk I am having the same issue

@TalkTalk I am facing slowness and connectivity issue for more than a month but no proper fix has been applied. Really having a bad and negative experience.

@TalkTalk Hi team - I really need your help . My broadband is not working again since morning. Could you please take action on priority

@TalkTalk Thanks for the response but I still facing the problem of intermittent disconnection so please take the action on high priority.

@TalkTalk Can I get any response further, it's not working

@TalkTalk my internet is not working, and not getting response from your team.

@andie52 @TalkTalk Rude

@TalkTalk Hi Charlotte, thanks for getting back to me. After two hours of reboots & scanning for issues an automated test of my line from your helpline bizarrely resolved the issue.

@TalkTalk My broad band was connected since 24 of June but up till now it has never worked for a second. Now you guys are sending me the first bill despite the fact that reported it's not working.

@TalkTalk broadband not working again.

@TalkTalk we've had 3 automated calls this morning so far, claiming to be from TalkTalk, saying our Internet line is to be disconnected. These calls are coming from different numbers 0121, 0126, 0128 codes so barring is not working!

@magicroundabout I spent 10yrs with TalkTalk. They get terrible reviews too but I never had a problem! People always share their negative experiences I guess.

@TalkTalk Yes, go read the online reviews left for your company by your other pissed customers who like myself are suffering from TalkTalk’s bad service and deceptive ways.

@kirsty_neilan @TalkTalk Did you get a reply? Seems lying is standard for talk talk. Offered my bereaved mum £20 goodwill, she accepted but as she still will wanted explanation for lies told it has been retracted and said won’t speak to her about it further. Sick awful people.

@Kaz9919 @TalkTalk They retracted a goodwill offer of £20 to my bereaved mother because she accepted it but still wanted an explanation for awful service. Turns out it was take the cash and shut up or we retract the offer but they are trying to claim she refused it.

@TalkTalk I was, I was enjoying a film, but then my broadband went completely down 🤬

Anyone else’s #talktalk internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

Anyone else #talktalk Internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

@TalkTalk Live in Scunthorpe area and constant drop outs! This is a regular occurrence for me to be honest. I'm really sick of paying for a service I'm not receiving. Looking for an alternative provider as we speak.....

@TalkTalk no WiFi and talktalk said they ran a test and found no problems so it's a home set up fault. However, it was set up fine and suddenly went so not a problem from our end. Help please. Meant to be teaching online tomorrow

@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed

Can’t get any signal/ tv . This is the reason we are leaving @TalkTalk