TalkTalk Outage Report in Hawkhurst, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hawkhurst, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hawkhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at TalkTalk
TalkTalk is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hawkhurst, Kent, England
The most recent TalkTalk outage reports came from the following cities: Tonbridge and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Royal Tunbridge Wells |
Internet | |
| Tonbridge |
Internet | |
| Hastings |
Phone | |
| Rye |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Hawkhurst, England
Latest outage, problems and issue reports in Hawkhurst and nearby locations:
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
My @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and 2 service calls with TalkTalk I was informed they may have been disconnected because I'm upgrading to talktalks full fibre and they got the dates wrong 1/2
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Matthew Walker
(@mattwalkerpics) reported
from
Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Chris Mc🇪🇺🇮🇪🏴
(@chrismcg21) reported
from
Rye, England
@cpeedell @SandraDunn1955 What skeletons are in her cupboard? Friend of Cameron; 4million customer data leaks at Talktalk; Her Cheltenham kickstarted the outbreak 🦠. Common thread is she’s a useless Tory!
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
My @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and to service calls I was informed they may have been disconnected because I'm upgrading to talk talks full fibre and they got the dates wrong 1/2
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
Got this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby
(@BraisbyI) reported
from
Hastings, England
@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Gunning
(@PaulGunning13) reported
@TalkTalk I cannot do website service check as I cannot connect ti the website
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Bantambluelou
(@AlwaysBlueLou) reported
from
Pocklington, England
@TalkTalk @MolyneuxPhilip We know it's a known issue, half of East Yorkshire has been without Internet since 2.30pm yesterday & we want to know when we will be reconnected
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juggernog_17
(@ContainermanU) reported
@TalkTalk 48 hours now, still no service.Warrington
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Naomi
(@Milsom77) reported
@TalkTalk Any news on internet issues in Pocklington
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DavidEsp
(@DavidGaryEsp) reported
@NotionStatus Here in U.K., I got that problem with TalkTalk broadband but not with BT (British Telecom) broadband. No problem over phone data.
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Sharan Thind
(@sharanthind) reported
@rejadam @TalkTalk He's not the one with internet issues. I am!
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Helan bunker
(@helan_bunker) reported
@OpenreachHelp @TalkTalk have told me to get in touch as we have no internet yet most of East Riding don’t have internet. Talk talk are saying there’s no issue yet we’re all without it
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Dane Perkins
(@DanePerkins10) reported
@TalkTalk hi there I can't access my talk talk keeps saying my password and email are incorrect changed my password still same issue
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Mister AK
(@MisterA40944307) reported
@TalkTalk it seems you do not have any commitment to fix my broadband and it’s time I make a decision to leave and move to @virginmedia who may insure I receive the right service. You have not kept your part of the deal and still insist on taking my direct debit
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AJAY
(@AJAY38571000) reported
@TalkTalk Why are the wires still down?