TalkTalk Outage Report in Royal Tunbridge Wells, Kent, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent TalkTalk outage reports came from the following cities: Maidstone and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Maidstone |
Internet | |
| Tonbridge |
Wi-fi | |
| Maidstone |
Internet | |
| Uckfield |
Phone | |
| Uckfield |
Phone |
Community Discussion
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TalkTalk Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
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Flunki
(@flunkabitch) reported
from
Uckfield, England
@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Conor White
(@colcon95) reported
from
Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
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Matthew Walker
(@mattwalkerpics) reported
from
Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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James Archer
(@jarcher1984) reported
from
Uckfield, England
@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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Brett Stone
(@BrettStoneWorld) reported
from
Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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C Mitchell
(@Albanacher1903) reported
@TalkTalk confirmed Talk Talk instigated the service change. An cable was sent in advance from your PO Box 675. How have you managed to sell fibre to a 87 YO vulnerable man with dimensia. He has no computers or like devices. We used call gaurd to stop sales tactics like this.
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Amy Jackson
(@AmyJacksoncast) reported
So frustrated by @TalkTalk internet issues and going through the 20 minute conversation where they ask exactly the same questions about my socket set up etc. that they have asked over and over - why isn’t this information kept on file! I just want my internet to work!
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Adam+Calc
(@AdamCalc) reported
@TalkTalk Why is it so impossible for you to provide stable internet connections? Every day it's the same, the internet will go down or it will provide so much drag that it's impossible to participate in online meetings.
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Melanie Gale
(@MelanieGale13) reported
@TalkTalk My 89 yr old father with dementia is still receiving invoices and emails from the bailiff despite closing his #TalkTalk account over a year ago. And sure enough he’s received another bill in his inbox for July. Pls sort this asap! Complaint reference CMP-266388
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R o m y 🏳️🌈 aka MamaGoo5e #BringWynonnaHome
(@MamaGoo5e) reported
@TalkTalk Yes I have and @CityFibre said that TalkTalk has to contact them. They do not talk to customers only via the network supplier. So it's up to you to get the code! I've spoken with 7 people at your cs and one asked photos of the existing box left by the previous owner?!
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Nobat Marri Baluch
(@nobatmarri) reported
@TalkTalk Since 20th June the it was scheduled 10 times but no service no engineer visit between 20th June to 18th July only two visits just to take the picture of ONT’s flashing light
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Tony Armstrong
(@arm73823267) reported
@TalkTalk Called again and still no call back. I’ve sent a message on here but I won’t be holding my breath since it’s been a month since telling you I’m moving which is happening tomorrow!! Shocking customer service
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Bryony Morgan
(@BryMorganMedia) reported
@TalkTalk Your service is horrible. I wanted to set up my home move, and the quickest I could get it set up was 10 days later. I waited patiently for those days to pass with no wifi and working from home and now still no wifi. Live chat giving me no clear answers. What a mess.
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Colin F
(@ColinFr64315528) reported
@TalkTalk still no internet for at least eight days, customer service as good as useless. CES office can't be bothered to reply or contact you. I suppose next step ombudsman, why do we have to put up with crap service. @NadineDorries
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Gordo1152. Delia time to go.
(@gordo1152) reported
@SuzieWo20886208 Yea BT is the parent company, but believe PNet operate the same as the providers, in that they buy from BT. seem to remember something like that when I was, was getting away from Talktalk (worst ever)