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TalkTalk Outage Report in Royal Tunbridge Wells, Kent, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Royal Tunbridge Wells, England

The most recent TalkTalk outage reports came from the following cities: Maidstone, Sevenoaks, Aylesford, and Royal Tunbridge Wells.

CityProblem TypeReport Time
Maidstone Internet 12 days ago
Maidstone Wi-fi 12 days ago
Sevenoaks Internet 1 month ago
Sevenoaks Internet 1 month ago
Aylesford Internet 2 months ago
Royal Tunbridge Wells Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • markstraffellis
    Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England

    @RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.

  • mattwalkerpics
    Matthew Walker (@mattwalkerpics) reported from Royal Tunbridge Wells, England

    Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.

  • flunkabitch
    Flunki (@flunkabitch) reported from Uckfield, England

    @TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    @TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.

  • markstraffellis
    Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England

    I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.

  • jarcher1984
    James Archer (@jarcher1984) reported from Uckfield, England

    @DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!

  • jules_alberto
    Jules Alberto (@jules_alberto) reported from Kings Hill, England

    @TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡

  • BrettStoneWorld
    Brett Stone (@BrettStoneWorld) reported from Edenbridge, England

    Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡

  • DavePate6
    @DavePate (@DavePate6) reported from Tonbridge, England

    @TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No

  • markstraffellis
    Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England

    @TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.

  • markstraffellis
    Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England

    @TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    @TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

  • jules_alberto
    Jules Alberto (@jules_alberto) reported from Kings Hill, England

    @TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡

  • markstraffellis
    Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England

    @TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.

  • SiobhanDaniels
    Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England

    @TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!

  • SiobhanDaniels
    Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England

    @TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !

  • SiobhanDaniels
    Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England

    @TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service

  • DavePate6
    @DavePate (@DavePate6) reported from Tonbridge, England

    @TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • ma77yg
    Matthew Goodwin (@ma77yg) reported

    @TalkTalk As other companies look to help any way they can and rally together with customers you’ve seen it as an opportunity pretty shameful that. 2/2

  • til01
    til01 (@til01) reported

    @TalkTalk hi there, the internet is really unstable! It drops at least every 30 minutes!

  • abbiedimmock
    Abbie (@abbiedimmock) reported

    @TalkTalk I have tried your online chat and mobile number for the past two days at several times throughout the day and it constantly says busy. Is there any way to contact you in regards to internet which is not working

  • dissy_teabag
    dissyteabag (@dissy_teabag) reported

    @TalkTalk are there any issues Nr31 area please had no internet all morning and have tried the usual turn off and on again trouble shooting many times

  • Carnage_SC
    Scott Carney 🌸 (@Carnage_SC) reported

    @AgainLaughing Let's not forget, Dido Harding was CEO and head of the TalkTalk network when 157,000 people had their personal details stolen. I think we all know why people like this continue to be rewarded with lucrative contracts... It's not what you know, it's who you know.

  • MrJeffreyGill
    Jeff Gill (@MrJeffreyGill) reported

    @TalkTalk customer service is absolutely garbage. I was asked to DM them yesterday, which I did. This morning I received a DM asking if I was still here & wanting a reply, doh. I said yes but that was 2 hours ago. What a shambles they are.

  • rodtheplodNo9
    Rod Wallace (@rodtheplodNo9) reported

    @ajithiran @Ofcom @TalkTalk I was the same, they pushed me around saying it was a fault in my house. Ended up a fault with the BT land line. Took 3 months to fix. Keep complaining and ask for compensation. I was given 6 months free once it was fixed.

  • Sarah_Setter
    Sarah Setter (@Sarah_Setter) reported

    @TalkTalk how do I make a complaint about poor internet speed? @OwenSetter has completed all checks requested by your colleagues and waited 48 hours. Still no change.

  • RickyNolan74
    Ricky 🖤🏳️‍🌈 (@RickyNolan74) reported

    @TalkTalk our broadband hasn't been working since about 8pm last night,I have tried all the trouble shooting tips and still have a red light on the internet .. please help

  • kazzaGandJimmyG
    karen garbutt (@kazzaGandJimmyG) reported

    @TalkTalk I'm having a problem accessing email in North Lincolnshire. Is there a problem here please?