TalkTalk Outage Report in Royal Tunbridge Wells, Kent, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent TalkTalk outage reports came from the following cities: Uckfield, Maidstone and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Uckfield |
Phone | |
| Uckfield |
Phone | |
| Maidstone |
Internet | |
| Aylesford |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Matthew Walker
(@mattwalkerpics) reported
from
Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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Flunki
(@flunkabitch) reported
from
Uckfield, England
@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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Brett Stone
(@BrettStoneWorld) reported
from
Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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James Archer
(@jarcher1984) reported
from
Uckfield, England
@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
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Conor White
(@colcon95) reported
from
Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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FergalMcEntee
(@McEnteeFergal) reported
@WillWalker2016 @TalkTalk They are an absolute disgrace. Took me 5 days to cancel a service that doesn't work. Never again
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Esther Adriana Ferencz Ferencz-Dandoczi
(@EDandoczi) reported
@TalkTalk Hi ,we don't have any network about 48 hours ,
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Evelyn Paterson
(@Paterson3Evelyn) reported
@MikeTurner100 @TalkTalk I’ve just experienced extreme frustration trying to help mother-in-law aged 86yrs. No landline and intermittent internet for 4 days! Call centre and technical support have left me more than unhappy @TalkTalk. Think we will switch tomorrow.
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Will
(@WillWalker2016) reported
@McEnteeFergal @TalkTalk There phone lines are shocking. Shouldn't be this bad now, now we're coming out of restrictions etc.
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DezNutz
(@DezNutz56775769) reported
@virginmedia @TalkTalk All this on top of the reason she didn't renew her contract in the first place - the broadband service in contract was generally appalling considering she was supposed to be receiving 150mb.
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Jamie
(@lfcjamie) reported
Pleasantly surprised by the customer service I received from TalkTalk today. I was expecting it to be nightmarish but they were really helpful!
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FergalMcEntee
(@McEnteeFergal) reported
FINALLY MANAGED TO CANCEL @TalkTalk Took 5 days of trying and final 37 minute integration call. Had to prove I paid for the router - no records on the account. And the cancelation department confirmed that the only way of cancelling is by phoning up!! What a total scam.
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Lee Allcock
(@ohree_) reported
@DamienneRice Would probably never use any broadband provider over Virgin, I’ve had BT, Sky and TalkTalk before and all have been terrible
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Tom Krupa
(@TomKrupa6) reported
@TalkTalk can you sort your **** out please. Signal keeps dropping out every 5 mins at the moment. Light is white but no wifi
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Damien Lemoine
(@DamienLem1) reported
@TalkTalk hello, our internet has been down intermittently every morning this week, you’ve sent an engineer round which proved it’s an external fault but the online help says it’s an in home set up issue (which it’s not) please can someone fix it!