TalkTalk Outage Report in Royal Tunbridge Wells, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at TalkTalk
TalkTalk is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent TalkTalk outage reports came from the following cities: Maidstone, Aylesford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
Phone | |
| Aylesford |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
TV | |
| West Malling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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Brett Stone
(@BrettStoneWorld) reported
from
Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Flunki
(@flunkabitch) reported
from
Uckfield, England
@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Matthew Walker
(@mattwalkerpics) reported
from
Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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James Archer
(@jarcher1984) reported
from
Uckfield, England
@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Conor White
(@colcon95) reported
from
Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Charles Brittain
(@CharlesB2T) reported
from
Crowborough, England
@TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Farzeen Heesambee
(@Incogni09349108) reported
@talktalk. Phone made tonyou from 12.30 today and it is now 15.54 and problem not solved and constantly refused to be pu to complaint departments. Have been callinng since 8th of July 2021, still waiting for managers to call back and still telling manager will call back @ofsted
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Mark Naylor
(@StuddedHelmet) reported
@TalkTalk No thanks, I sent lots of DMs and phone calls, and I'm just getting the typical script "switch router off and back on again". Just waiting to January to switch providers, and get my outage compensation.
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Humaira Garasia
(@HumairaGarasia) reported
Appalling service from @TalkTalk ! My family waited the whole day and no one showed up! 24 hours later and no contact from @TalkTalk Now they are saying we missed the appointment 🤯 Been on the call for ages and they keep passing us on to different departments and no help
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🌻Steve Maguire🌻
(@SRDMaguire) reported
@TalkTalk you customer service isn’t so great today…. I just want to cancel our account and it’s basically impossible. Cheers…
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Jessica Felix
(@Jessica55728069) reported
@TalkTalk @tristiaharrison What is happening with our customer queries? We are not given an update from talk talk support team for over an hour. Is this the customer service that your team provides?
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Kadoomed
(@kadoomed) reported
Just got my full fibre broadband installed through @TalkTalk and the speed is amazing. Not impressed at having basic features such as content filters or parental controls locked behind a subscription service with @eerosupport though! This has been standard on every router ever.
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Jessica Felix
(@Jessica55728069) reported
@TalkTalk @tristiaharrison Awful customer service and unskilled staff that can't help more than just asking people to switch things on/off. Been waiting for ages for an update. Tristia Harrison being the CEO do you take any accountability?
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Mike Williams
(@rugbysongs) reported
@TalkTalk Is it possible to obtain a TalkTalk router with a 4g dongle, in case normal broadband goes down ?
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Natalie ✨
(@nattsjourney) reported
6 days now without wifi and any further forward! @TalkTalk providing great service as always NOT 👀 😣 @Ofcom How long is acceptable to wait to get internet when your paying for services? @TalkTalkGroup are awful to deal with and keep lying / telling me different things…
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Margaret Gambardella
(@MargaretGambard) reported
@TalkTalk I need to cancel broad band I set up on 14th Dec. I tried calling on the phone but I got cut off and emails are noreply.