TalkTalk Outage Report in Royal Tunbridge Wells, Kent, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent TalkTalk outage reports came from the following cities: Maidstone.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Phone |
Community Discussion
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TalkTalk Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England
@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Charles Brittain (@CharlesB2T) reported from Crowborough, England
@TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.
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Flunki (@flunkabitch) reported from Uckfield, England
@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
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James Archer (@jarcher1984) reported from Uckfield, England
@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England
@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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Jules Alberto (@jules_alberto) reported from Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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@DavePate (@DavePate6) reported from Tonbridge, England
@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Brett Stone (@BrettStoneWorld) reported from Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Mark Bright (@MarkBright1982) reported from Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England
@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England
I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England
@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England
@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Mark Bright (@MarkBright1982) reported from Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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@DavePate (@DavePate6) reported from Tonbridge, England
@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England
@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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Jules Alberto (@jules_alberto) reported from Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Matthew Walker (@mattwalkerpics) reported from Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Conor White (@colcon95) reported from Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England
@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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gr8it (@gr8it) reported
@TalkTalk Actually, finally, a member of the escalation team has at last shed some light on my order cancellations. She said my fibre line won't support fibre 900 or fibre 500. Why is she the only team that has access to this detail? Completely mad!
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Katie harvey (@Katieha04) reported
@TalkTalk Hi, we have no internet connection, it's been down for at least 2 hrs if not longer, is it linked to these updates your doing?
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ste (@Mills27Steve) reported
@TalkTalk She is looking after her Husband who is now under palliative care, she needs wifi for equipment he uses, yet because the Internet is so unreliable, she is in constant state of anxiety, that one day (or night time) he might need help and is unable to access it.
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sam (@jezzi073) reported
@TalkTalk WHAT A JOKE!! 3 WEEKS OF STAFF WHO CONTRADICT EACH OTHER, HAVE NO CLUE WHAT THEY ARE DOING THEN PUT THE PHONE DOWN, LEAVE THE CHAT ON FACEBOOK! MANAGERS WHO ALSO ONE TELL ME ONE THING AND THE OTHER SOMETHING ELSE! YEARS OF BEING A LOCAL CUSTOMER #TALKTALK NO THANKS TOO MUCH STRES
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amilou (@mummyamilou) reported
@TalkTalk @TalkTalkGroup 10 complaints and 9 weeks with a unlawful restriction on my line and not one member of staff calls me !! Still waiting for my compensation!! Worst customer service ever!!!
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gr8it (@gr8it) reported
@TalkTalk I was asked if I wanted to reorder f150 with TT.. err I already have that service with BT, so no thanks.. but I'll be upgrading BTs line to 900mb now so again TT have missed the boat.
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Adie🌻🇺🇦#BorisTheLiar (@addis5) reported
@TalkTalk once again back up to mums to sort out after her sad death. You have restricted the WIFI again after lengthy calls explaining the situation! The service is supposed to be active until October. Why the restriction? #TalkTalkNightmare
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ste (@Mills27Steve) reported
@TalkTalk That madness of it all is she has signed up for Fibre 65...... which she isn't receiving.... but being charged £24.00 per month for substandard Internet. Unless she is receiving Fibre 65 and its just that terrible?
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Liam Teller (@Covernance1) reported
Goodbye @virginmedia and hello @TalkTalk come Monday morning. Absolutely pathetic efforts from Virgin to: A) offer any form of reliable service B) fix issues within any sort of reasonable time frame. PR team, tell Branson he’s a horrid, crooked **** for me.
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A (@mdcpom) reported
@TalkTalk I will call later, and have the fun of trying to explain this issue to someone following a script. What a fun Saturday 😒.