TalkTalk outages and service status in Royal Tunbridge Wells, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Royal Tunbridge Wells, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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TalkTalk Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Jules Alberto (@jules_alberto) reported from Kings Hill, England@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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@DavePate (@DavePate6) reported from Tonbridge, England@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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Jules Alberto (@jules_alberto) reported from Kings Hill, England@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
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Mark Bright (@MarkBright1982) reported from Maidstone, England@TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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Matthew Walker (@mattwalkerpics) reported from Royal Tunbridge Wells, EnglandHey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Flunki (@flunkabitch) reported from Uckfield, England@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
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Brett Stone (@BrettStoneWorld) reported from Edenbridge, EnglandHello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Mark Bright (@MarkBright1982) reported from Maidstone, EnglandYesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Charles Brittain (@CharlesB2T) reported from Crowborough, England@TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.
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James Archer (@jarcher1984) reported from Uckfield, England@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, EnglandI am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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Mark Bright (@MarkBright1982) reported from Maidstone, England@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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@DavePate (@DavePate6) reported from Tonbridge, England@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
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Conor White (@colcon95) reported from Maidstone, England@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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KLN (@red_rose1975) reported@travis542372663 I have made numerous phone calls and registered 2 complaints in writing to TalkTalk recently and they never call back as they promise to. I have been with them for nearly 20 years I have had terrible internet connection since the start of May.
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X_The_Andy_X (@X_The_Andy_X) reported@paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back
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Amy (@AmyFairbrother7) reported@TalkTalk Any problems with wifi in the Lincolnshire area this morning because having trouble with connection?
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today
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MaggieTat (@maggie_tat) reported@tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.
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Sixpence (@Sixpenc97002536) reported@devonboy3410 @GBNEWS I’m with TalkTalk but it’s pretty poor since they ‘upgraded’ my area … We regularly either lose the internet or the signal is too weak to watch a digital tv programme, buffering every couple of minutes so it becomes unwatchable
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doug (@dougyboy69) reported@TalkTalk why is our mob phones signal go down in evenings to 2 bars ?
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Sue White (@SueWhite2014) reportedThank you to Sibonelo, the TalkTalk representative who finally resolved my issue after more fruitless phone calls. He was more than helpful and efficient. Thank you.
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ElaineGolding (@Elainebks) reported@Go4gold100 @TalkTalk Beware of any replies purporting to be their customer services on here
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xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom