TalkTalk Outage in Uckfield, East Sussex, England

@TalkTalk are you going to bother dealing with my complaint that’s been open for 2 weeks, a response to my email last week would have been nice.

@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!

Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.

@peterwalker99 Problem is, many companies’ service is so bad (BT, @phonecoop, @TalkTalk etc) that “free broadband” is likely to be as bad as, if not worse than dialup. Bring on the smoke signals…

@TalkTalk I have no idea how to check as a complete technophobe but it is always freezing I turn wifi off on my phone and use 4g most of the time. Also staff are useless whenever I have an issue. Moving soon will not be taking your services with me !!

@TalkTalk Your pinned Tweet says your down from 11pm tonight. But I called yesterday & today & each time was told the system was down & call again in two hours; which I've done. It doesn't help that quality of the line has been poor & your operators ring off when transfered.

@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service

@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !

Laughing so hard seeing@@TalkTalk ‘s new advert talking about how they don’t increase prices mid-contract. SURE YOU DON’T. You also don’t try to charge someone for 6 months after they leave your supply and their contract had finished #awful #BadCompany #talktalk #neveruse

@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!

@TalkTalk No, no problems. The connection seems very fast, both for upload and download speeds, but every evening we get the same warning that our bandwidth is too big enough when on Amazon Prime. So we try many times and eventually we can play a video.

Talk talk radio ad “talk talk for everyone....offer for new customer only” 🤣 #adfail #talktalk

@TalkTalk Unfortunately I can’t remember! I should have written her name down! #Legendary #CustomerService

Just had the misfortune to have to deal with a vile little man from @TalkTalk & have decided enough!! I’m leaving them- they are rude liars that can’t keep their own records. I advise you LEAVE THEM AT ONCE, or regret it later!! #talktalkarerubbish

Getting heartily sick of this TalkTalk tech support scam. It’s constant. Two calls already today. Can’t block as always a different number. Don’t even have @TalkTalk services!

@TalkTalk Yes, with my upgraded faster fibre package the download speed is 7.7mbps and upload speed is 1 mbps. Ridiculously slow. Even slower than before the upgrade!

@TalkTalk extremely slow.

@TalkTalk is there a reason why my internet never works after 8pm? Getting really tired of this!

@TalkTalk please make everyone’s wifi faster. everyone’s complaining about it being slow or not working at all

@TalkTalk your wifi broadbeand is fucking shit the person who created it has as many brain cells as dani can i have a refund as that would cater to my needs

@TalkTalk I think I might have finally sorted it out. Seriously though it shouldn’t be so incredibly slow and your staff need adequate training to change a few account details.

@TalkTalk your technical support is useless - 30 minutes and counting to resolve a simple matter. Incompetent staff without adequate training. Sort it out!

@TalkTalk again our internet is not working after 20:00... what are you lot playing at? Same time every day!

@TalkTalk is there a reason behind our internet not working after 20:00? Sick of calling you guys to sort it out... can this be fixed for good this time?

@TalkTalk Any human decency towards your customers would be appreciated but I don't see any 👀... We are here to help but we actually aren't, mental.

@TalkTalk NHS doctor trying to work from home but broadband disconnected yday as we were supposed to be moving home. Please help.

@TalkTalk Good morning. I’m still waiting for TT to get back to me regarding my elderly/vulnerable mum who needs to move into emergency care. Trying to close her phone &broadband. This case was escalated to a case manager y’day but no response. Help

@TalkTalk I’ve been trying to get through to someone regarding my grans phone line which is not working! She’s isolated alone and in her late 70’s - we need this fixed please help urgently

@TalkTalk Hi, I have no internet and need to work from home...... please help 😊

@TalkTalk hi I have just DM’d you please can you help me and come back to my question. I need to renew my contract but it doesn’t allow me to on my account. Can you look into it for me

@TalkTalk The signal strength is 33% and signal quality is 60% but when I plug the aerial into the tv, the picture is fine. It's ridiculous

@TalkTalk 2 days now with no internet while trying to self isolate. There is no customer service available please help.

@SlickHammyHammy I had a similar thing with TalkTalk and I had to get them come out and figure out the issue, Ended up being something to do with their ends wiring

@virginmedia Rang you up. Found out our phone service had been transferred to TalkTalk. Blimey that was the first I knew about it. Worked out that our phone service had been "slammed". Was told to get in touch with TT to ask for it to be transferred back to VM. Was told by them I couldnt.