TalkTalk Outage in Lewes, East Sussex, England

@TalkTalk getting frequent loss of service tonight in Lewes, is this part of planned maintenance?

I’m a new customer and i get the feeling I might regret this. I have been trying to contact customer support for 3 days with no success , chat function never available. How do I TALK to TALKTALK?? #customer service

@TalkTalk No one has been of any help in my last 15 calls with you in the past 4 weeks

Please retweet if you agree 100% the @TalkTalk are the worse company in the world for internet and customer services !!!

@TalkTalk @TalkTalk Yes it is a constant issue, the issue is the same problem it has been every time I call but no-one does anything about it

@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..

@DeeBeeFree @TalkTalk It’s an area fraught with problems. Any recommendation for someone else can be countered with horror stories about same provider My experience has been EE. been with them thru at least 3 mergers over 15+ years. Have had several hissy fits However

@TalkTalk we're having issues in Brighton currently, no internet connection at all. Had issues in the last couple of days that a restart was enough to solve, but no luck today. Are you aware of the issue, and are you trying to fix it? This is severely disrupting our work

@TalkTalk heya! Waiting since beginning of the week to hear back from email support, not sure the person on the hotline gave me the correct email adress. Please help, need to cancel my contract by the end of the month!

@TalkTalk are you going to bother dealing with my complaint that’s been open for 2 weeks, a response to my email last week would have been nice.

@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!

@peterwalker99 Problem is, many companies’ service is so bad (BT, @phonecoop, @TalkTalk etc) that “free broadband” is likely to be as bad as, if not worse than dialup. Bring on the smoke signals…

@TalkTalk I have no idea how to check as a complete technophobe but it is always freezing I turn wifi off on my phone and use 4g most of the time. Also staff are useless whenever I have an issue. Moving soon will not be taking your services with me !!

@TalkTalk Your pinned Tweet says your down from 11pm tonight. But I called yesterday & today & each time was told the system was down & call again in two hours; which I've done. It doesn't help that quality of the line has been poor & your operators ring off when transfered.

Laughing so hard seeing@@TalkTalk ‘s new advert talking about how they don’t increase prices mid-contract. SURE YOU DON’T. You also don’t try to charge someone for 6 months after they leave your supply and their contract had finished #awful #BadCompany #talktalk #neveruse

@TalkTalk No, no problems. The connection seems very fast, both for upload and download speeds, but every evening we get the same warning that our bandwidth is too big enough when on Amazon Prime. So we try many times and eventually we can play a video.

Talk talk radio ad “talk talk for everyone....offer for new customer only” 🤣 #adfail #talktalk

@Janannemorris @TalkTalk TalkTalk is a disaster. We were with them for four years but three data/hacking disasters and, at one time, up to 6 Indian call-centre workers ‘called ‘David’ alerting us to a TT router issue led to us changing to Sky who have a wonderful package allowing us to intercept ...

@TalkTalk I've just noticed you charged me £2.56 this month for "services in advance" - I've been with you for 2 months and the deal I agreed to included the first 3 months free! So why am I being charged anything right now?! Sort this out! Your customer service is appalling!

What's up @TalkTalk, or should I say what's down?

@TalkTalk Total loss of service here in the CF31 area in Wales too!!!! This is not acceptable!!! @TalkTalk

@TalkTalk My internet is down

@TalkTalk why do I have no service? I am currently thinking of leaving you. Disgraceful service lately

@TalkTalk anyone experiencing a sudden crap internet just after refusing their offer to upgrade (and to stick with them for extra 18 months?) Just curious to know if in the only unlucky one. I find hard to believe this is pure coincidence.

@TalkTalk my email has been hacked by someone called cezsar Gimenezz and is sending emails in Cyrillic script. There is now way I can change my password and all emails are being forwarded to them. This is a complete disaster and has disabled my @amazon account. HELP!

Another week leaving an elderly man on his own isolated because you can’t seem to fix a simple landline. One person fails to book the engineers appointment and then when you promise it’s booked, IT DOESNT GO AHEAD. What is wrong with you Talktalk?!?!

@TalkTalk **** still doesn’t work rather just have **** all than have your **** absolute scam

@TalkTalk crashed 3 times again today, messing up the children's online schooling. Over the last year crashed more than once a day. Disgusting service!