TalkTalk Outage in Burgess Hill, West Sussex, England

@TalkTalk are you going to bother dealing with my complaint that’s been open for 2 weeks, a response to my email last week would have been nice.

@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!

@peterwalker99 Problem is, many companies’ service is so bad (BT, @phonecoop, @TalkTalk etc) that “free broadband” is likely to be as bad as, if not worse than dialup. Bring on the smoke signals…

Well thanks @TalkTalk no Internet and no support advisors available. Thank goodness I'm out of my contract tie in period. #timetochange

@TalkTalk I have no idea how to check as a complete technophobe but it is always freezing I turn wifi off on my phone and use 4g most of the time. Also staff are useless whenever I have an issue. Moving soon will not be taking your services with me !!

@TalkTalk Your pinned Tweet says your down from 11pm tonight. But I called yesterday & today & each time was told the system was down & call again in two hours; which I've done. It doesn't help that quality of the line has been poor & your operators ring off when transfered.

Laughing so hard seeing@@TalkTalk ‘s new advert talking about how they don’t increase prices mid-contract. SURE YOU DON’T. You also don’t try to charge someone for 6 months after they leave your supply and their contract had finished #awful #BadCompany #talktalk #neveruse

@TalkTalk No, no problems. The connection seems very fast, both for upload and download speeds, but every evening we get the same warning that our bandwidth is too big enough when on Amazon Prime. So we try many times and eventually we can play a video.

What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk

@TalkTalk I'm not sure on that one as was with AOL and then you bought them out so never really got welcome pack from TalkTalk.

@TalkTalk Just doesn't provide a decent service after 6pm...it's as though you guys switch off my internet and turn it back on 6am. I'm having to use my 4G data which i shouldn't have to.

@TalkTalk Had enough now! £27 is far too much for "Broadband only" especially when you get a rubbish service! Just cannot afford getting a crap service anymore. Just because it's broadband only does not mean i'm not entitled to a decent service! I had to buy extra 4G data last

Everyday after 6pm Talktalk always giving me a crap service! and yet i pay £27 a month which is extortionate for a shite service...ringing them up tomorrow enoughs enough. Keep having to use my data on phone instead..grr

@TalkTalk No. Just a rubbish service

Talk talk radio ad “talk talk for everyone....offer for new customer only” 🤣 #adfail #talktalk

@TalkTalk Unfortunately I can’t remember! I should have written her name down! #Legendary #CustomerService

Just had the misfortune to have to deal with a vile little man from @TalkTalk & have decided enough!! I’m leaving them- they are rude liars that can’t keep their own records. I advise you LEAVE THEM AT ONCE, or regret it later!! #talktalkarerubbish

Getting heartily sick of this TalkTalk tech support scam. It’s constant. Two calls already today. Can’t block as always a different number. Don’t even have @TalkTalk services!

@TalkTalk Yes, with my upgraded faster fibre package the download speed is 7.7mbps and upload speed is 1 mbps. Ridiculously slow. Even slower than before the upgrade!

@TalkTalk extremely slow.

@TalkTalk Keep getting automated phone calls on landline (BT) saying its shutting down broadband due to malfunction??

@TalkTalk No service in Hassocks BN6 8QB

@TalkTalk please make everyone’s wifi faster. everyone’s complaining about it being slow or not working at all

@TalkTalk your wifi broadbeand is fucking shit the person who created it has as many brain cells as dani can i have a refund as that would cater to my needs

@TalkTalk I think I might have finally sorted it out. Seriously though it shouldn’t be so incredibly slow and your staff need adequate training to change a few account details.

@TalkTalk your technical support is useless - 30 minutes and counting to resolve a simple matter. Incompetent staff without adequate training. Sort it out!

@TranmereCrohnie @TalkTalk Yep, there customer service is shocking.I rely on the internet,work lots from home, they don’t care when the net is down. Sky were great, solution focused and no issues. Talk talk on the other hand, awful. Our 18 month contract ends soon and we’re definitely changing.

@TranmereCrohnie @TalkTalk Ive had problems all weekend

@TranmereCrohnie @TalkTalk A big yes thay are shit bing back AOL

@TranmereCrohnie @TalkTalk Have in the past. Never gone back

@TalkTalk making it so difficult for my old mum. She needs them to get the email account details correct & for them to stop sending emails to my dad who we lost last year. Call & they don’t understand. Email & they close down the “incident” without actually doing anything......

@TalkTalk appreciate that the weather has been bad but I don’t see why the internet has not worked for the last two days. If you can’t provide a service then you should allow people to go elsewhere. I have never seen anything as bad as you

@talktalk you need 2help the vulnerable. with power of attorney we inform you that your customer is being manipulated by a distant relative so we need to change his number. We have been quoted 14 days for you 2 scan a document and 28 days 2 change number @MoneyTelegraph #dementia

and now on sunday talktalk have sent me a link to go to which is closed down the farce that is talktalk customer care gets worse

@AshleyWHUFC No worries at all mate, yeah as bad as talktalk are, italk are even worse... starts off well, then over the months gets slower and slower to the point you just wanna rip it all out!!!

@TalkTalk i have not got another 50 mins to waste on security questions still waiting for a phone call from wedesday worse customer care in england