TalkTalk Outage in Maidstone, Kent, England

@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK

@TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London

I’ve had such problems with my @TalkTalk internet connection for nearly the past week! Nothing from 07/08 til 10/08 with promises of updates via text when reconnection will happen....NOTHING! Intermittent connection & out for hours at a time since then!! Absolute joke! 😡

@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service

@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !

@TalkTalk unbelievable that you can leave 2 vulnerable adults without a working phone and not send anyone round there. Don’t bother replying as I’m switching my service

@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!

@TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.

@Turb0Tel @TalkTalk I’d always avoid them.. had a friend that signed up for home internet and they never actually sent him a router yet charged him. After 8 months of arguing and no service he told them to stuff it and they told him he broke the contract and demanded more money from him.

@TalkTalk The person suggested that there is a slow connection and possible security breach. As it happens we’ve had about 3/4 days of very slow internet, but no, we hadn’t reported anything. Asked me questions such as, how many lights blinking on router.

@TalkTalk Have just received a phone call from the following number: 02856 446757, claiming to be TalkTalk. Responding to a notification of poor internet speed and possible security breach. I’m far from convinced it was genuine, so terminated call after a while. Can you confirm?

@TalkTalk Hi I’m still having problems connecting to the internet has the problem been sorted?

@TalkTalk we are having problems with our internet in Medway Hoo we can’t connect is there any problems??

@Jackie_Elty @TalkTalk @SkyUK I had talk talk but found it a shit service tbh. Im now with virgin internet is bang on, we dont use house phone and we have the amazon stick xx

@TalkTalk another sunday another wifi down for you guys. One of the worst providers ever

@kieranjones @TalkTalk Yes there’s a fault on YO26 area whole village is down. Latest update is they can’t locate the fault and no engineers until Tuesday to look at it.

@TalkTalk after 2 hours on the phone and a new router... 3 weeks in, internet still not working! If your thinking of getting TalkTalk don’t bother! Tuesday I’m calling them up to cancel my contractor! Ridiculous paying for something that doesn’t work! #joke

If you're thinking of getting @TalkTalk broadband then DON'T!!! WiFi not working and as for the assistants I'd be better off calling my local takeaway for help. Safe to say I won't be with TalkTalk much longer #NotHappy

@TalkTalk I have been experiencing terrible internet for the last 2 weeks and all the time I’m having to reset the internet and it’s getting on my nerves what can I do to resolve this other than switching it off and on

@sidrnfnroll @TalkTalk And all they've said is to either get a chargeable engineer out to diagnose a non diagnosable issue or buy powerline adaptors for £28! I can't do either cos I cannot afford it. Absolutely useless!

Great start to the flagship UFO broadband with @TalkTalk been down since 2.30 they’ve no idea what the fault is and now no engineers till Tuesday!!! #broadbandnightmares

@TalkTalk probably the worst internet provider around! #useless

@TalkTalk Had a text saying they believed my problem was solved, turned it back on and eventually it connected. This lasted a few minutes then it went off again, left it 40 minutes or more before turning on again. Same, internet came on few minutes then off since 😡

@TalkTalk It is a universally acknowledged truth, that a consumer in need of reliable broadband and adequate customer service, must not be a customer of #talktalk.