TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Gillingham, Sittingbourne and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Charlotte Gale
(@Char_Nevaeh) reported
from
Wainscott, England
I’ve had such problems with my @TalkTalk internet connection for nearly the past week! Nothing from 07/08 til 10/08 with promises of updates via text when reconnection will happen....NOTHING! Intermittent connection & out for hours at a time since then!! Absolute joke! 😡
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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michael MC guinness
(@michaelmcg201) reported
@TalkTalk internet very slow Sa73 area could u have a look
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Keri
(@lil_ligro) reported
Thanks @TalkTalk, absolutely no help. This company left us with no internet this holiday after repeated attempts to contact them. Told multiple times an engineer will be out & have been fobbed off. Told to call again, if no one shows, at 6pm & they closed mid call.
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ReKoL
(@Andrey49930687) reported
@TalkTalk My internet has just crashed, the test says it is faulty… please fix it
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Marilyn 💙 #FBNHS
(@Mrs_Mazzy) reported
@Charlamagne01 @RichardBurgon @Twatteratium Like Dido Harding, look what a mess she made at TalkTalk and was in charge of test and trace which failed badly. Then she was considered for the role that Amanda Pritchard has now. Harding had no medical expertise, jobs for the boys and those who want to privatise. Terrible!
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Malcolm Catmur-Neame
(@catmurneame) reported
Hi TalkTalk I ordered your Fibre 65 in December. I still have not got the product, no router and no 65mb line speed still stuck with the old service. Called tech support, chat and made complaint. How do we resolve this? #talktalk
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Ginny Namjoon
(@gg_namjoon) reported
I have never had such bad customer service @TalkTalk @TalkTalkGroup 2 hours being passed around your departments and online chat. Am furious. FIX OUR INTERNET. As a new customer I did not expect this despicable behaviour
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Emily
(@EmilyLauraVass) reported
@TalkTalk we've had no internet since yesterday and I can't log into My Account to get help or log this as it keeps saying "unable to log in due to technical reasons". I want to watch Christmas TV 😭
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steve lennox
(@wabashave) reported
But TalkTalk did call later to say sorry we were leaving could they offer (sell?) a new package - oh dear, some things never change st TalkTalk. Not great bereavement support.
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Simon Paul Miller
(@SimonPaulMiller) reported
@gjp1969 Stopped using TalkTalk years ago. Despite many threats to charge for it, I can still can. They also threatened to restrict access to their on-line portal only, but it never transpired. Don’t know if it’s a legal thing or the incompetence I’ve come to expect from them.
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jack whieldon
(@whieldon34) reported
@TalkTalk My internet has just gone down the test is saying track fault... Can anyone help? We use sky glass so literally have nothing we can watch without internet on Christmas eve...