TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Sittingbourne, Gillingham, Southend-on-Sea and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Olivia
(@Livvy1984) reported
from
Southend-on-Sea, England
@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Stop the world, I want to get off.
(@Rainnie2011) reported
from
Canvey Island, England
Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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Carol Willis
(@Ricketychyck) reported
from
Gillingham, England
@TalkTalk Help, I’ve had aCity fibre installation but now have no internet and have inadvertently blocked my account so what can I do?
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Davidp
(@Davidp1103) reported
from
Snodland, England
Continually frustrated by @TalkTalk and its inconsistent service and performance. Have today purchased a freeview recorder to replace their box and will be actively looking for new broadband provider.
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Angela58 ✝ CK💔 🚜 MEGA
(@AngelaH58) reported
from
Stifford, England
@TalkTalk loads of people with no WiFi in RM15 but your telephone service agents haven't got a clue about it. Online search says there's no issues but it's down over a wide area. At least support the people who pay for this service correctly.
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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Davidp
(@Davidp1103) reported
from
Snodland, England
@TalkTalk major issues with internet in ME6 post code. What's wrong?
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Grays, England
@NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.
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Connor Kinch
(@ConnorKinch) reported
from
Canvey Island, England
@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
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Davidp
(@Davidp1103) reported
from
Gravesend, England
@Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk Please do me so I can respond. Utter disgusting service
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk absolutely disgusted that a complaint has been closed without my knowledge. Also have been on the phone still no resolution.
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Conor White
(@colcon95) reported
from
Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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Cliff Masterson
(@cliffmasterson) reported
from
Higham, England
Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Mitchell
(@N20andrea) reported
@talktalk @financialombuds worst customer service & tech support I have ever dealt with. My elderly/vulnerable mother has never had wifi since joining talktalk 3 months ago. They have disconnected her phone twice without warning or reason. They need to be investigated immediately
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arthur stafford
(@arthurliverpool) reported
@TalkTalk This is disingenuous. It’s not me ‘escalating’ anything: I’m seeking resolution. Talk Talk is charging me for an account I no longer have with no explanation of what the charge is for. You are ‘escalating’ matters by threatening me in your email 26/5/with fines for non payment
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Nigel Davison
(@nmdisme) reported
@TalkTalk Well last time I dm was just told to call the Better Value Team. If that’s all you can do just forget it. It doesn’t seem like this issue will be resolved to my satisfaction. I’m just going to look for a new provider. Thanks.
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Mike
(@MichaelJopling1) reported
@TalkTalk My internet speeds have dropped dramatically for 3 days. I can’t even load an internet page to do a speed test whilst on Wifi. And customer service closes at 7pm which is stupid. I want this fixed.
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Nigel McKinney
(@NigelMcKinney) reported
@TalkTalk Morning. No broadband today - again & no response to a dm yet. Your customer service is usually v good in my experience. Can someone respond quickly please
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Colin McEwen
(@Colmce1) reported
@TalkTalk Landline down reported Monday, your engineer called Tuesday, problem passed to Openreach who were meant to have attended this AM. No show. Still not able to make LL calls. what info do you require to get this sorted?
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Mr. Petrou
(@mrpetrou) reported
@TalkTalk How do I send my Royal Mail receipt to prove I've sent my router/modem back to you if you won't let me login online or get through on the phone because I'm no longer a TalkTalk cst. You billed me £50 for no reason. I'm getting really stressed worrying about it
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Simon Bunce
(@Buncey171985) reported
@TalkTalk Currently sat on the phone with an agent who has muted me and refuses to talk because I have asked for the loyalty team. Now, I either hang up and go through all of this again (about an hour) or do I keep shouting "hello?" Until I get an answer?
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Lisa may
(@Lisa_May_Pink) reported
Absolutely disgusted by @TalkTalk the service I have not received for 5 weeks now, the hours of calls I have had to make, the money they have taken from my bank for the service I have not received, the stress it has caused me. I would say it is now time to change provider 🤬
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Kirsty Rose
(@esormk) reported
@TalkTalk Care line for a housebound shielding customer, can be the difference between life & death. With a working land line, when Care line is activated, first responders, & carers arrive within minutes. 4 days with no service isn’t good enough. She couldn’t call for help! #unacceptable