TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Southend-on-Sea, Gillingham, Aylesford and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
||
| Gillingham |
Wi-fi | |
| Aylesford |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
||
| Chatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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FitzDragon
(@fitz_dragon) reported
@TalkTalk Yes. Our situation hasn't improved. Our service went out at about 9 p.m. and hasn't come back since. We're getting a flashing orange light on the router.
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Laney 🖐🇬🇧🇺🇦
(@laneyupthehill) reported
@TalkTalk Bonnie couldn't help me but she made me feel.better as I was really upset
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Grace Ibiok
(@IbiokGrace) reported
@TalkTalk @sososlowly Please my WiFi has stopped working, for two hours now usually it happens at midnight but now it’s not working off the past 2hours please can you rectify this issue.
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Gary Lamb
(@GlLamby71) reported
@TalkTalk why do you send text messages arrange for an engineer to come and then nobody turn up. Absolutely appalling customer service
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Gadfly Girl
(@gadflygirlw6) reported
After 4 hours and still no broadband or landline @TalkTalk now tell me my router is no connected and it isn't! I'm feeling angry and helpless as faceless and box ticking customer service agents make me jump through hoops and then just lie to me.
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Izabela Paruzel
(@IzabelaParuzel) reported
@TalkTalk Support.... There is no Support from TalkTalk at all... The worst experience I could ever imagine!!!! Nearly 3 weeks without Internet in the middle of estate and neither TalkTalk or OpenReach has no clue what they are doing🤬
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Joshua Dooley
(@JoshuaD39975368) reported
@TalkTalk @TalkTalkGroup make that 3 customer service advisors that has just slammed the phone down on me. Sack everyone. There behaviour is disgusting.
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Captain ACAB
(@The_Swole_Nerd) reported
My BT internet contract runs out in December. I got a better deal with TalkTalk who were willing to switch me over and give me free service until my BT contract runs out so can ride out my current contract and then switch over without any fees. Great, nice and easy I thought
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Gary Lyon
(@gary_lyon) reported
in fact a person from Talk talk fibre loyalty team put the phone down on me mid sentence deliberately cut me off. That’s the level of TalkTalk customer service. if I start from scratch on the Talk talk website I’m offer fibre 900 and I can go right the way through to
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michelle Smith
(@ilovelacazette) reported
@TalkTalk Drop you a line really? I am a high risk priority customer because of medical needs who's fault should have been fixed in 24hours. All i have been getting is its with an engineer. Its been prioritised. WHAT PRIORITY ITS BEEN 5 DAYS NOW DISGUSTING 😡