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TalkTalk outages and service status in Rochester, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent TalkTalk outage reports came from the following cities: Upminster, Southend-on-Sea, Maidstone, Leigh-on-Sea, South Benfleet, and Chatham.

CityProblem TypeReport Time
Upminster Internet 10 days ago
Southend-on-Sea TV 18 days ago
Southend-on-Sea Internet 19 days ago
Maidstone TV 1 month ago
Maidstone Internet 2 months ago
Maidstone Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • Spanna1997
    Hannah Sutherland (@Spanna1997) reported from Halling, England

    @TalkTalk @TalkTalk The problem appears to have now resolved itself.

  • Lauren_1708
    Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England

    @TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

  • nicolesmithy97
    Nicole Smith🦋 (@nicolesmithy97) reported from Rochester, England

    @TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @TalkTalk Please do me so I can respond. Utter disgusting service

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @TalkTalk major issues with internet in ME6 post code. What's wrong?

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

  • colcon95
    Conor White (@colcon95) reported from Maidstone, England

    @TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • boyci3
    Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    @TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.

  • Davidp1103
    David-19 (@Davidp1103) reported from Snodland, England

    @TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

  • rajabds
    S.Raja (@rajabds) reported from Gillingham, England

    @TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least

  • Ben_Madden_86
    Ben Madden (@Ben_Madden_86) reported from Orsett, England

    @TalkTalk you really are terrible! Never had so much trouble with broadband, the only resolution you can come up with is to give me another router (the same as I have) or CHARGE me for a super router! BT have already confirmed there is no fault!!! No wonder you are so cheap! 😡

  • jules_alberto
    Jules Alberto (@jules_alberto) reported from Kings Hill, England

    @TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡

  • ConnorKinch
    Connor Kinch (@ConnorKinch) reported from Canvey Island, England

    @TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/

  • nicolesmithy97
    Nicole Smith🦋 (@nicolesmithy97) reported from Rochester, England

    @TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

  • nicolesmithy97
    Nicole Smith🦋 (@nicolesmithy97) reported from Rochester, England

    @SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK

  • Ricketychyck
    Carol Willis (@Ricketychyck) reported from Gillingham, England

    @TalkTalk Help, I’ve had aCity fibre installation but now have no internet and have inadvertently blocked my account so what can I do?

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @TalkTalk absolutely disgusted that a complaint has been closed without my knowledge. Also have been on the phone still no resolution.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • lynniehamish
    Hamish’s Lynne (@lynniehamish) reported

    You know how everyone takes to Twitter to whinge about things! ….. I gotta just say @TalkTalk customer service were so helpful and kind when we noticed a problem with my mum’s phone line : she’s a falls risk now and they went above and beyond to make sure everything ok!

  • lillywobbles
    Nicko (@lillywobbles) reported

    Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.

  • Einsteinbk285
    Einstein (@Einsteinbk285) reported

    @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

  • Jennife10651535
    Jennifer Richards (@Jennife10651535) reported from Hassocks, England

    @TalkTalk It doesn't. I think it's not a problem with my device ,as I've looked at my local Facebook page and a lot of people are complaining

  • JeanSmith551952
    Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported

    @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

  • Jade60692679232
    Jade (@Jade60692679232) reported

    @TalkTalk I’ve spent all evening trying to sort my elderly Nan’s landline. She cannot receive or make calls on her landline, and she’s on the priority register as she has an alarm dependent on the landline. I was spoken to awfully by CS, who cut me off and shouted at me. Pls help

  • Nelia23893053
    Nelia@the madhouse (@Nelia23893053) reported

    @Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.