TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Sittingbourne, Gillingham, Southend-on-Sea and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
Internet | |
| Gillingham |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Cook
(@mrscooky72) reported
@TalkTalk If u mean by DM the live chat I have been there and done that numerous times, raised complaints several times, been waiting since Tuesday for a call from higher level supervisor still nothing on Saturday!Certainly not customer satisfaction! Why can’t you ring? Tele com company?
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Ruth Mason
(@Ruthieloves) reported
@TalkTalk Hi. I’m trying to call and keep getting cut off, with a message saying your phone lines are not open? However it says on your website they are open 8am-8pm everyday. Please advise how I can speak with customer services. Thanks.
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Shane O'Brien
(@MrShaneOBrien) reported
@TalkTalk are always keen to find any excuse not to provide the service for which we pay.
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amy_salmon
(@amy_salmon1) reported
@TalkTalk Why is that? Because you don’t want other customers to see how POOOR your service is
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Liam Spencer
(@LiamEchelon) reported
@OpenreachHelp They have tested my line since Wednesday 11am and found issues. They tell me you’re doing “preliminary investigation”. I’m in E17 Walthamstow. I just want to know what the problem is. Preliminary investigations for 5 days now and @TalkTalk can’t tell me ANYTHING. They don’t care.
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Melissa Kanyeezy
(@ThisIsMelKane) reported
@TalkTalk Ive been without internet for three days. Every day customer service telling me it’s a problem in my local area and to wait until local works complete. Local works completed but I’m still without internet. Contacted talktalk to request help but (1)
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Shane O'Brien
(@MrShaneOBrien) reported
I've discovered that the @TalkTalk early termination fee isn't as high as I thought and might well be worth paying to move to a company that can fix faults without trying to charge a customer for an engineer visit when they said they wouldn't charge. Bye @TalkTalk
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John Dean
(@ukDean1970) reported
@TalkTalk Thanks for wasting another hour of my time. Despite telling me that you'd "try your best to get the issue sorted" through DM you now ignore me. Worst. Customer. Service. Ever.
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Liam Spencer
(@LiamEchelon) reported
Day 5 with no Broadband. Mobile data is now my main currency. Still not a peep of what the problem is because @TalkTalk are apparently still doing “preliminary investigations”. Meanwhile @OpenreachHelp are impossible to reach (pun fully intended) 🙃🙃🙃🙃
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Liam Spencer
(@LiamEchelon) reported
@amy_salmon1 @TalkTalk It really is quite spectacularly poor.