TalkTalk Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at TalkTalk
TalkTalk is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Maidstone, Leigh-on-Sea, South Benfleet, Southend-on-Sea, Chatham, Gillingham and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Maidstone |
Wi-fi | |
| South Benfleet |
||
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Olivia
(@Livvy1984) reported
from
Southend-on-Sea, England
@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Davidp
(@Davidp1103) reported
from
Snodland, England
@TalkTalk major issues with internet in ME6 post code. What's wrong?
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Christie Crawford
(@_christiecc) reported
@TalkTalk your customer service is nothing short of atrocious. Talktalk asked to change to city fibre, city fibre came today and dug up the ground and installed the box inside and out then couldn’t connect to talk talk. When contacting them as advised by city fibre
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oli
(@xidefn) reported
@TalkTalk internet down again. 2nd time this week
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Christie Crawford
(@_christiecc) reported
@TalkTalk your customer service is nothing short of atrocious. Talktalk asked to change to city fibre, city fibre came today and dug up the ground and installed the box inside and out then couldn’t connect to talk talk. When contacting them as advised by city fibre,
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Matt Pearson
(@mattyp333) reported
@TalkTalk not only have you messed up my homemove but you've now stopped BT from taking over 😡 ive had to contact you 7 times to get you to shut down the service at the old address and im still not sure its done properly! Your staff are poorly trained and have no empathy! 1/2
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leaberella
(@leabeeelove) reported
@TalkTalk The link doesn't work
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Helen Wooller
(@Woollybag) reported
@TalkTalk your customer service is atrocious. And when I have already raised a complaint and have a scheduled call with the complaints team for 10-12 today and nobody calls, that just makes it worse! Do better.
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michelle
(@equidivine) reported
@TalkTalk won my case with ombudsman yet your still failing to do as ombudsman said. You refuse to sort out the social tarrif and your team have added packages onto my service without permission
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Wayne Atherton
(@WayneAtherton89) reported
@virginmedia Can you help with letting me know when my Wi-Fi Pod will turn up. I ordered my second one and the first one I had has now broken after 2 days. I have had to start using my old broadband from @TalkTalk as without a pods you broadband does not reach across my house.
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Becki 🌿
(@EraseMeElysion) reported
@hellopizzaman19 @TalkTalk Your best bet with broadband is to switch providers whenever your initial plan is up. It sucks, I hate doing it, but I can't justify staying with one company with constantly increasing prices.
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Amy Church
(@amyalicia) reported
@TalkTalk Perhaps your twitter team would be more responsive than the customer service team on the phone line! 🙈 All we want to do is cancel and surprisingly you're making it very difficult...