TalkTalk Outage Report in Rochester, Medway, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Aylesford, Southend-on-Sea, Chatham and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesford |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
||
| Chatham |
Wi-fi | |
| Gillingham |
||
| Sittingbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Biggz
(@ronbiggzz20) reported
@TalkTalk @TalkTalk ..Agree that you would allow me terminate my contract early with no further fees and i'll DM you..I have been with your service for a very long time and keeps happen every year at least twice as i said i go reciepts and all you turn around to do is £2 compensation
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Sarah Monrose 🌸
(@glowphotography) reported
@TalkTalk @TalkTalk Our internet connection is switched off every night, without a fail, at 12! After a few searches online, it is clear that this is happening to many other @TalkTalk customers. Your telephone customer service is awful and I’m not getting anywhere. This needs sorting out!
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Kurt Mills
(@ProfKurtMills) reported
Wasted an entire morning dealing with the famous (lack of) customer service in the UK: 1. Spent more than an hour on chat and phone with @TalkTalk trying to deal with internet and phone issues which periodically erupt (same thing happened a year ago, and before that)
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Perksy
(@ShaftedUn) reported
@TalkTalk Kunjani, I've just come off the phone with Akona, she excelled and has left me very satisfied thus far, the fault appears to lie with Netflix. Akona will be calling me back on Monday after an interim fix today, to reinstate my fibre65 account. Top marks so far. Hamba gahle.
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McMafuta
(@PeterHe16408739) reported
@TalkTalk I'm not a customer but have found a TalkTalk TV plus box. How can I get a return package sent to me. Calling TalkTalk doesn't help as I don't have a TalkTalk account or number. Any suggestions?
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Aji
(@ajithiran) reported
@TalkTalk I'm on the call with your stupid call centre and absolute rubbish
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bugraarican
(@xyliit) reported
@TalkTalk you are the worst company i have ever seen!! still no internet more than a week and your employees are lying on the phone..!!!
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Ron Biggz
(@ronbiggzz20) reported
@TalkTalk @TalkTalk ...Your company needs to be investigated as you are actuallly reaping people off. And i guess you doing this to thousands of your customers ..Need not stress i have actually cancelled my direct debit and no longer need your service
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robyn phelan
(@robynleighp93) reported
@TalkTalk horrible customer service ! No help whatsoever!
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LordChucklesAcademy
(@ChucklesAcademy) reported
@Skullduckery @TalkTalk Probably the same place that made Terragroup go down the drain 💀💀