TalkTalk Outage Report in Rochester, Medway, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (9%)
• Total Blackout (7%)
• Phone (4%)
• TV (1%)

Live Outage Map Near Rochester, England

The most recent TalkTalk outage reports came from the following cities: Maidstone, Leigh-on-Sea, South Benfleet, Southend-on-Sea, Chatham, Gillingham, and Aylesford.

City	Problem Type	Report Time
Maidstone	Internet	10 days ago
Maidstone	Wi-fi	10 days ago
South Benfleet	E-mail	10 days ago
Southend-on-Sea	Internet	10 days ago
Southend-on-Sea	Internet	10 days ago
Southend-on-Sea	E-mail	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Grant Moreland (@ladyzfave) reported 52 seconds ago from Gravesend, England

  @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

• 
  Jules Alberto (@jules_alberto) reported 1 minute ago from Kings Hill, England

  @TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡

• 
  S.Raja (@rajabds) reported 1 minute ago from Gillingham, England

  @TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least

• 
  Chris Ward (@chrisward1982) reported 5 minutes ago from Weavering, England

  @TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!

• 
  Daniel Walker (@danwalker0203) reported 6 minutes ago from Grays, England

  @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

• 
  Monique Bonney (@moniquebonney) reported 6 minutes ago from Highsted, England

  @TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish

• 
  Mark Bright (@MarkBright1982) reported 11 minutes ago from Maidstone, England

  Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

• 
  S.Raja (@rajabds) reported 14 minutes ago from Gillingham, England

  @TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!

• 
  Charlotte Gale (@Char_Nevaeh) reported 23 minutes ago from Wainscott, England

  I’ve had such problems with my @TalkTalk internet connection for nearly the past week! Nothing from 07/08 til 10/08 with promises of updates via text when reconnection will happen....NOTHING! Intermittent connection & out for hours at a time since then!! Absolute joke! 😡

• 
  Mark Bright (@MarkBright1982) reported 25 minutes ago from Maidstone, England

  @TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.

• 
  Ray Page (@page_ray) reported 27 minutes ago from Rochester, England

  @TalkTalk unbelievable that you can leave 2 vulnerable adults without a working phone and not send anyone round there. Don’t bother replying as I’m switching my service

• 
  Jules Alberto (@jules_alberto) reported 32 minutes ago from Kings Hill, England

  @TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡

• 
  Ben Madden (@Ben_Madden_86) reported 34 minutes ago from Orsett, England

  @TalkTalk you really are terrible! Never had so much trouble with broadband, the only resolution you can come up with is to give me another router (the same as I have) or CHARGE me for a super router! BT have already confirmed there is no fault!!! No wonder you are so cheap! 😡

• 
  Nicole Smith🦋 (@nicolesmithy97) reported 35 minutes ago from Rochester, England

  @TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London

• 
  Daniel Walker (@danwalker0203) reported 37 minutes ago from Grays, England

  @TalkTalk you have the worst customer service I have ever experienced.

• 
  S.Raja (@rajabds) reported 37 minutes ago from Rochester, England

  @TalkTalk customer service abismal as usual !!!!😤

• 
  Mark Bright (@MarkBright1982) reported 41 minutes ago from Maidstone, England

  @TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.

• 
  Nicole Smith🦋 (@nicolesmithy97) reported 43 minutes ago from Rochester, England

  @TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

• 
  Nicole Smith🦋 (@nicolesmithy97) reported 55 minutes ago from Rochester, England

  @SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐿️ 🏆 (@d_scott84) reported 4 minutes ago

  Hey @TalkTalk, have a little question. How far in advance can I put the request in to end my service? Contract ends at the tail end of December

• 
  Melanie McInerney (@Melmci4) reported 8 minutes ago

  @talktalk need urgent complaint resolution. Daughter’s new broadband was switched on on Saturday & switched off today. Your staff are not able switch back on for 2 weeks & all reasons are conflicting. She needs this corrected asap, has spent hours in online chat today

• 
  Triton007 (@Triton007) reported 10 minutes ago

  @TalkTalk @Marcwills15 This is a lie. You can’t help them. You will just tell him at the end of the dms that he needs to contact customer services via phone. Why are you pretending you can help

• 
  Liz W (@LizEW2) reported 10 minutes ago

  Absolutely disgraceful service from @TalkTalk 3 days and hours of phone calls and web chats to still have no resolution. Waiting for a manager to call me back regarding my complaint too. Anyone have any ideas who I can contact now please as am no further on than 3 days ago?

• 
  Russell Bannister (@russellbanni) reported 16 minutes ago

  @TalkTalk is account log in currently not working? I keep getting a message when trying to log in saying I cannot currently log in due to technical issues

• 
  Jacqueline Dixon (@jeddys1) reported 17 minutes ago

  Its now a week without @TalkTalk broadband...I have now received a new router which doesn't work. Apparently @WeAreOpenreach haven't closed the call yet. Not recommended

• 
  Sheryl (@barry5pies) reported 22 minutes ago

  My @TalkTalk WiFi is abysmal. Have to keep turning it off & use 5G #WTF Can’t wait for my contract to be over #CantComeSoonEnough

• 
  Mike Morgan (@MikeMoragn) reported 25 minutes ago from Frodsham, England

  @TalkTalk Phone number 01424893488..been told it is still some time to be resolved. Just seems to get run around .she has to walk half a mile up road to get a mobile signal..there are no neighbours ,, I am 200 miles away

• 
  KickingK (@00LadyK) reported 28 minutes ago

  @cantiliouspip @TalkTalk It’s absolutely dire, missed two installation appts didn’t even bother to advise they wouldn’t attend. Promised a next day appt- didn’t turn up, so cancelled service, TT have now effectively blocked any other provider giving us service!

• 
  Kieran Ward (@kieranpward) reported 33 minutes ago

  @TalkTalk @Ofcom 3rd failed call to @talktalk agreed end date of 2nd Dec but not registered. the call quality in the call centre is terrible (connection issues?). I think I have done everything reasonable to end my contract with the required notice. Please confirm