TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Gillingham, Sittingbourne and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Conor White
(@colcon95) reported
from
Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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Davidp
(@Davidp1103) reported
from
Snodland, England
@TalkTalk major issues with internet in ME6 post code. What's wrong?
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Olivia
(@Livvy1984) reported
from
Southend-on-Sea, England
@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Connor Kinch
(@ConnorKinch) reported
from
Canvey Island, England
@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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Carol Willis
(@Ricketychyck) reported
from
Gillingham, England
@TalkTalk Help, I’ve had aCity fibre installation but now have no internet and have inadvertently blocked my account so what can I do?
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Cliff Masterson
(@cliffmasterson) reported
from
Higham, England
Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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Stop the world, I want to get off.
(@Rainnie2011) reported
from
Canvey Island, England
Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk Please do me so I can respond. Utter disgusting service
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Davidp
(@Davidp1103) reported
from
Gravesend, England
@Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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Davidp
(@Davidp1103) reported
from
Snodland, England
Continually frustrated by @TalkTalk and its inconsistent service and performance. Have today purchased a freeview recorder to replace their box and will be actively looking for new broadband provider.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk absolutely disgusted that a complaint has been closed without my knowledge. Also have been on the phone still no resolution.
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Grays, England
@NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Toby ☮✊🏽
(@RoyTroy9j77) reported
@TalkTalk absolutely disgraceful. No broadband for 48 hours and when I speak to someone I get put on hold to another service that just times out!!!
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Lisa Lewis
(@lisalewis82) reported
@TalkTalk Im a new customer &I’m already desperate to go back to my old provider - been mis sold full fibre that isn’t even available, engineers just didn’t turn up,have asked 12 times to speak to a manager, no response.customer service the worst I’ve ever experienced. Help.
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escaped ferret
(@escaped_ferret) reported
@TalkTalk I've been messed around enough so thank but no thanks, unless it's to offer me a refund on my last month's bill and compensation for having to increase my mobile tariff to cover the lack of broadband service.
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gardengirl
(@gardeng90552569) reported
@MartinSLewis @TalkTalk any advice a to how to effectively make a complaint ? I have a ticket open but multiple failed booked ring backs and then random ones when I am working. Two weeks so far!! Any suggestions as to how to penetrate poor customer treatment ?
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Lisa Lewis
(@lisalewis82) reported
@Noksterry @TalkTalk Same thing happening to me - can’t get through to anyone beyond absolutely useless customer service agents who just stop replying/hang up when you ask to speak to a manager
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Marky Barnes
(@markymoodle) reported
@TalkTalk @TalkTalk I can't believe after all the promises of help your doing nothing... I waited hours for your call to be a dead line Another 1 hour talking to your colleagues and no help.
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Smylers
(@Smylers2) reported
@TalkTalk Thanks. We tried this in DMs last week. Given that no update is available and there's no way of calling you free when your line is down, I don't believe that you can assist.
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James Grace
(@JamesGrace21) reported
@TalkTalk I think I pass on wasting more time on your customer service I rather buy a router at 250 quid than go through your customer service 3 hours again doing the same thing.I’m livid at the already broken warranty sticker on the router brand new from you lot
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Noks Terry
(@Noksterry) reported
@TalkTalk I have been waiting since Dec 22 2022. Do you want evidence of your consistency in taking my money for the service not rendered?
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Nick Turner
(@nicky78turner) reported
@TalkTalk shocking customer service regarding my 83 year old mums account