TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (10%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Southend-on-Sea, Chatham, Upminster, Gillingham, Maidstone, South Benfleet and Longfield.
City | Problem Type | Report Time |
---|---|---|
Southend-on-Sea | Phone | |
Chatham | Internet | |
Upminster | Internet | |
Upminster | Internet | |
Gillingham | Internet | |
Upminster | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Foxall
(@AirAcademy) reported
Any TalkTalk user in the UK experiencing problems with TalkTalk Youview recorder not recording correctly. Problem is their programmers have failed to update system by 1 hour to British Summer Time, hence programmes out of synchronisation & fail to record. 🌐
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Mary-Jane Gotidoc
(@maryjanegotidoc) reported
@TalkTalk worst customer service ever. Been on the phone for over an hour with staff that do not communicate with each whatsoever and kept bouncing me between departments only for them to terminate my call without any reason
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wavemobile
(@wavemobileuk) reported
@virginmedia It isn't so much that things go wrong - that happens. It is the total lack of information that is unacceptable. We pay for assured services and we get no assurance whatsoever. Your customer service is a joke and we have no single point of contact. BT/TalkTalk here we come.
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ChocoNightPlayz... {Soul Is Gone…}
(@ChocoNightPlayz) reported
wifi will be down for a few hours because of stupid talk talk wifi hasn’t been paid :/ I’ll be inactive for now until it gets paid.. @TalkTalk
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J Brown 💙💛
(@MadgeOrrity) reported
@AdvocateforJus4 @Only9built I'm not sure. Lots of people seem to like TalkTalk but we had a bad experience with them.. Conversely, we did okay with PlusNet, although their reviews online aren't as good. I liked that they had UK Call Centres so they seemed better staffed at times when we needed help.
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Nick Oswald
(@ragnarok687) reported
@TalkTalk Hi Talktalk please can you stop sending me requests for payment. I literally returned the equipment to you last week so I don't (a) want or (b) need any services from you! I also don't want to waste another hour talking to your customer services!
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Stoo
(@Stoooooooo) reported
@nadiaj_ali Nah TalkTalk but virgin have bad problems this morning which are now easing. Tried rebooting the router?
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Donna
(@DonnaC_uk) reported
@TalkTalk can I have some help please? Your customer service over the weekend sent me a router I don't need. I want you to have this back because a) please don't charge me, b) bad for the environment. Have DM'ed.
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Paula Reynolds 🖕🏼
(@paula_Essexbird) reported
@Stoooooooo @TalkTalk Mines down CM2 but as usual can’t speak to an actual human 🤬
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Els 💙
(@Elsiebrewster) reported
@TalkTalk get an email saying my service is going to be discontinued because it was a trial and I need to ring up - can I get through to anyone? No. Is the hold music literally the worst in the world? Yes.