TalkTalk Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Chatham, Upminster, Gillingham, Gravesend, Maidstone, Sittingbourne, Aylesford, Longfield and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Upminster |
Internet | |
| Gillingham |
Internet | |
| Upminster |
Wi-fi | |
| Gravesend |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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Charlotte Gale
(@Char_Nevaeh) reported
from
Wainscott, England
I’ve had such problems with my @TalkTalk internet connection for nearly the past week! Nothing from 07/08 til 10/08 with promises of updates via text when reconnection will happen....NOTHING! Intermittent connection & out for hours at a time since then!! Absolute joke! 😡
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Ray Page
(@page_ray) reported
from
Rochester, England
@TalkTalk unbelievable that you can leave 2 vulnerable adults without a working phone and not send anyone round there. Don’t bother replying as I’m switching my service
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl
(@Cheryl26968550) reported
@TalkTalk i need to speak with a human to cancel an order hrlp needed please communicate!!
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paul smith
(@psmith_uk) reported
@TalkTalk I didn't experience any issues!
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Jay
(@Jay46190673) reported
@TalkTalk hi I've been trying to contact you for roughly 3 weeks. Via email, chat service, help& support. No one's getting back to me and you're sending emails to me chasing me but no one's answering me to resolve. Can you please contact me I have no idea what else to do
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lucy
(@looee182) reported
@TalkTalk your customer service is an absolute disgrace! Took 7 hours for a manager call back who had done absolutely no prep for the call and did dpa and put me on hold for 10 mins, talked over me the whole convo & hung up #Terrible
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peter Nobes
(@karaokeoverkill) reported
@nicky_hodges @TalkTalk Ditto same boat as me. I haven't had an account number since joining in November of last year.Signal is awful so is customer service.Also still not received my Amazon erro which was promised..
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Thomas James
(@runnytom) reported
@talktalk @TalkTalkGroup Because of your relentless failure for the last month I will be without Internet for 6 weeks, I'm £200 out of pocket remedying a problem caused by you and you customer service agents have been wither unwilling or uninterested in making it right.
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Tom Walling
(@TomWallo2) reported
Completely disgusted by @TalkTalk’s service this week. The lady I spoke to her no remorse and as a result has lost my payment and potential custom.
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Gregg Booker
(@mtbgregg) reported
@TalkTalk service is beyond ridiculous now. After trying to cancel my contract for a third time, I'm back to a robot telling me my contract is STILL NOT CANCELLED??? No word on being refunded on the overcharges
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Silvia Murphy
(@SilviaMurphy13) reported
@TalkTalk appalling customer service. Even when you messed up, you don't offer any reasonable solution. No Internet for nearly week, we were assured the new router will arrive by 31.3, now the agent is saying it will not be before Monday. If we buy a router will you reimburse us?
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the pi'king
(@Bassmansean) reported
@TalkTalk hi i am still experiencing problems with my internet its more than 7 weeks now getting beyond a joke