TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: South Benfleet, Southend-on-Sea, Gillingham, Aylesford and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
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| Southend-on-Sea |
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| Gillingham |
Wi-fi | |
| Aylesford |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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TalkTalk
(@TalkTalk) reported
@ComradeRedJimmy Hi there, I am sorry for the poor experience you've had with TalkTalk. We certainly do not want to see our customers inconvenienced and upset, and I will look into this for you. Kindly send a DM to further investigate on my end -Zama
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Jill Hepworth
(@Librarywitch) reported
@TalkTalk 2/2 she had to then get a neighbour to help her. Surely when you deal with vulnerable elderly people, you can forgo making people act as telecoms engineers and just book a repairer. And not threaten her with a £75 charge if she got itwrong after doing said telecoms work
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James E
(@jimmy1shoe) reported
@TalkTalk_helpy Why would I send my details to what is quite obviously a fake TalkTalk service team? 🤡🤡🤡
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Johnny B
(@longbow_archer) reported
@TalkTalk_helpy, @talktalk, @TalkTalkGroup re CMP-941543[ET-1273964] I cannot call yr customer number as TT IVR system not recognising my account bcse in open complaints state? Pls advise. In 3rd 12hr no bband since Jan 1st. Can't work, take payment, manage heating or charge car.
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James E
(@jimmy1shoe) reported
@TalkTalk Your live chat is as poor as your service. I'm currently on day 11 without broadband and there's no sign of you fixing it any time soon
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rachel robertson
(@vkblue64) reported
Talktalk worst customer service ever 10 days without service hours of data used with online chat as you cant speak to a human. 2 engineers out and still no bloody solution
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X_The_Andy_X
(@X_The_Andy_X) reported
@LuluJ43872028 @TalkTalk they are terrible, change ISPs
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jason finch
(@finchie67) reported
@TalkTalk please can you help. I have been trying to speak to someone all morning. I have elderly/vulnerable parents whose landline is not receiving calls. They have been asked to contact you with a reference id, but the call link provided does not work.
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Beverley Fox
(@Beverle20225376) reported
@TalkTalk I was previously a customer and cannot get any sense out of your staff or chat how I can keep my email address,I even asked about paying!,on my phone it’s only coming up messages in today section,not main section,help!!
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Mandy Garner
(@WorkMumOnTheRun) reported
@TalkTalk Your service is ridiculous. I am trying to connect Digital Voice and have been 45 mins on chat and then got cut off and now have to start again. Is there an email where I can explain the problem rather than waste time talking to a bot?