TalkTalk Outage Report in Rochester, Medway, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Chatham, South Benfleet, Southend-on-Sea, Gillingham and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Wi-fi | |
| South Benfleet |
||
| Southend-on-Sea |
||
| Gillingham |
Wi-fi | |
| Aylesford |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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SerenitySoloGamer
(@S_Solo_Gamer) reported
Sky were no help. I am getting the download speed I'm supposed to get, which I am not disputing, but they say they cannot advise me about my upload speed because of this... and I thought talktalk were bad!
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Carol Anne Stewart
(@CASIO1966) reported
from
Callander, Scotland
So @TalkTalk it seems the only customer service you have is on Twitter. What a disaster of a company...even your complaints department don't follow through on promise to sort out no broadband for 4 months. Their call has been followed by NOTHING AGAIN...WTF
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Karl Micklethwaite
(@KarlMicklethwa1) reported
@TalkTalk despite numerous attempts to resolve our complaint, the service is dismal. We have the privilege of paying £55 pm for WIFI that is more off than on. We have just had a conversation with someone who and had zero interest in any meaningful dialogue, an entertainer.
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Aditya Singh
(@adityasingh10) reported
@LidiaBV2 @TalkTalk Poor service across UK.
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Jen
(@nextchapterjen) reported
@TalkTalk 3 mins left in the two hour window I was told to expect a call regarding my complaint.
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Lesley
(@Benabi12) reported
@YardleyShooting @TalkTalk I can sympathize! We have had no hot water or heating now for 17 days. We have emergency home insurance with boiler cover @HomeServeUK . They are only as good as their contractors and 11 day lead time to find a leak is to me not an emergency service. Shouting louder has no impact
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leanahosea
(@leanahosea) reported
@TalkTalk You said DM us & you’d sort out my broken router & you just sent me a link to your website. This is not helping when I’ve only got my phone data. @TalkTalk has terrible customer service & tech service.
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Marty J
(@MartyJHealy) reported
@TalkTalk Can’t believe the terrible service I have just received from this provider! Spent 1hr last week creating a new acc. Today,1hr on the phone to get an update on my order but apparently my order doesn’t exist! Rude, terrible customer service. Do not use #talktalk
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Gary Edwards
(@garyedwards61) reported
@TalkTalk city fibre installed my full fibre January 7th. Yodel lost the eero. I have been on the phone twice a week, and every week I’ve been promised delivery in 5 days, but it never happens. Cancelling and sticking with Virgin media if not sorted next week.
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I Am Maria
(@kukush06) reported
@TalkTalk I have been hearing this same excuse for the past one month. Nothing is done yet. The internet connection would come on for a few hours but since yesterday till now I don’t have internet. If it’s an open reach fault, it should impact other service providers too, so why only TT