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TalkTalk outages and service status in Rochester, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Wi-fi, and Phone.
  • 33% E-mail (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent TalkTalk outage reports came from the following cities: Southend-on-Sea, Chatham, Tilbury, and Upminster.

CityProblem TypeReport Time
Southend-on-Sea Wi-fi 16 days ago
Southend-on-Sea E-mail 22 days ago
Chatham Phone 26 days ago
Tilbury Internet 1 month ago
Southend-on-Sea Wi-fi 1 month ago
Upminster Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • jules_alberto
    Jules Alberto (@jules_alberto) reported from Kings Hill, England

    @TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @TalkTalk major issues with internet in ME6 post code. What's wrong?

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    @TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.

  • Davidp1103
    David-19 (@Davidp1103) reported from Snodland, England

    @TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

  • Ben_Madden_86
    Ben Madden (@Ben_Madden_86) reported from Orsett, England

    @TalkTalk you really are terrible! Never had so much trouble with broadband, the only resolution you can come up with is to give me another router (the same as I have) or CHARGE me for a super router! BT have already confirmed there is no fault!!! No wonder you are so cheap! 😡

  • Rainnie2011
    Stop the world, I want to get off. (@Rainnie2011) reported from Canvey Island, England

    Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk

  • rajabds
    S.Raja (@rajabds) reported from Rochester, England

    @TalkTalk customer service abismal as usual !!!!😤

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

  • moniquebonney
    Monique Bonney (@moniquebonney) reported from Highsted, England

    @TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @TalkTalk you have the worst customer service I have ever experienced.

  • boyci3
    Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

  • chrisward1982
    Chris Ward (@chrisward1982) reported from Weavering, England

    @TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!

  • rajabds
    S.Raja (@rajabds) reported from Gillingham, England

    @TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least

  • colcon95
    Conor White (@colcon95) reported from Maidstone, England

    @TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds

  • MarkBright1982
    Mark Bright (@MarkBright1982) reported from Maidstone, England

    @TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.

  • Davidp1103
    Davidp (@Davidp1103) reported from Gravesend, England

    @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • Ricketychyck
    Carol Willis (@Ricketychyck) reported from Gillingham, England

    @TalkTalk Help, I’ve had aCity fibre installation but now have no internet and have inadvertently blocked my account so what can I do?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • glg70
    Gilly G (@glg70) reported

    @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili

  • Einsteinbk285
    Einstein (@Einsteinbk285) reported

    @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

  • RussTaylor83
    Russ (@RussTaylor83) reported

    @TalkTalk Hi. Is there a service outage on broadband in YO22 post code?

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!

  • NUVfilms
    NUV (@NUVfilms) reported

    @TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!

  • Slide2Survive
    SlidetoSurvive (@Slide2Survive) reported

    @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.

  • neilmlomax
    Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported

    @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @JU51LNS I am sorry to hear that you feel this way, however, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email. Elizabeth