TalkTalk Outage Report in Rochester, Medway, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (62%)
• Wi-fi (16%)
• E-mail (9%)
• Total Blackout (7%)
• Phone (5%)
• TV (1%)

Live Outage Map Near Rochester, England

The most recent TalkTalk outage reports came from the following cities: Maidstone, Leigh-on-Sea, South Benfleet, Southend-on-Sea, Chatham, Gillingham, and Aylesford.

City	Problem Type	Report Time
Maidstone	TV	10 hours ago
Maidstone	Internet	13 days ago
Maidstone	Wi-fi	13 days ago
South Benfleet	E-mail	13 days ago
Southend-on-Sea	Internet	13 days ago
Southend-on-Sea	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Daniel Walker (@danwalker0203) reported 6 minutes ago from Grays, England

  @TalkTalk you have the worst customer service I have ever experienced.

• 
  Nicole Pate (@NicolePate6) reported 10 minutes ago from Southend-on-Sea, England

  OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

• 
  David-19 (@Davidp1103) reported 12 minutes ago from Snodland, England

  @TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!

• 
  Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported 15 minutes ago from Sutton at Hone, England

  @TalkTalk Are there broadband service problems in Sutton SM3?

• 
  Monique Bonney (@moniquebonney) reported 20 minutes ago from Highsted, England

  @TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish

• 
  David-19 (@Davidp1103) reported 23 minutes ago from Gravesend, England

  @TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

• 
  David-19 (@Davidp1103) reported 29 minutes ago from Snodland, England

  @TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .

• 
  S.Raja (@rajabds) reported 30 minutes ago from Rochester, England

  @TalkTalk customer service abismal as usual !!!!😤

• 
  David-19 (@Davidp1103) reported 31 minutes ago from Snodland, England

  @TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

• 
  A1_Gnarly_Dude (@A1_Gnarly_Dude) reported 34 minutes ago from Cliffe, England

  @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

• 
  David-19 (@Davidp1103) reported 35 minutes ago from Snodland, England

  @TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 (@RichardParson) reported 37 minutes ago from Cobham, England

  @TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please

• 
  TracyJG (@tracy13561) reported 37 minutes ago from Gravesend, England

  @TalkTalk seems to be problems in the Gravesend area, any info ?

• 
  Boycie (@boyci3) reported 42 minutes ago from Gravesend, England

  @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

• 
  Chris Ward (@chrisward1982) reported 49 minutes ago from Weavering, England

  @TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!

• 
  #LoveFromALondonGirl (@Stardust_Lau) reported 50 minutes ago from Sutton at Hone, England

  @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

• 
  S.Raja (@rajabds) reported 51 minutes ago from Gillingham, England

  @TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least

• 
  Grant Moreland (@ladyzfave) reported 52 minutes ago from Gravesend, England

  @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

• 
  Daniel Walker (@danwalker0203) reported 55 minutes ago from Grays, England

  @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

• 
  Hannah Sutherland (@Spanna1997) reported 60 minutes ago from Halling, England

  @TalkTalk @TalkTalk The problem appears to have now resolved itself.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lacaprica (@RLacaprica) reported 6 minutes ago

  @TalkTalk @daniel_koczy Please let you broandband services team know that there is an outage at some parts of Newcastle, including Wallsend and Byker areas. I am working from home and it is EXTREMELY important to have an internet. Could you kindly hurry up and fix the issue? 🙏 Thanks

• 
  Jonny Bravo (@JonnybravoWHU) reported 11 minutes ago

  @TalkTalk Lol. Have you ever clicked your own link? It takes me to a page of confusing noise. Call me. Does that work for you ? Of course it doesn’t. I remember when you had a 24 hour customer service team based in South Africa. You were good then now your just awful

• 
  Daniel Koczy (@daniel_koczy) reported 14 minutes ago

  @TalkTalk I'm being asked to do checks via DM. But your Service Checker suggests it's a problem on your end. Won't I just be wasting my time? Why can't you just tell me whether there is a problem in the local area or not?

• 
  isolashaun (@burnett_shaun) reported 15 minutes ago

  @custser93131355 @TalkTalk @Kaylx12 Mines been down for about 2 hours now Ne6 area they said it’s a fault with the exchange

• 
  Rubbie Dalvd Uzuu Quu (@BlazyBard) reported 16 minutes ago

  An update; We were told we'd have Internet yesterday, we didn't. Then got told today, there's a blockage. Now being told Wednesday. Sorry everyone, no streams until TalkTalk sort out their ****, sucks cause I need to work but it's whatever. Hopefully see yall soon, Dunwiflif

• 
  ABohunickáCharles 🇫🇷🇪🇺👩‍🍳🐱🐱🏑 she/her (@aurelagazel) reported 17 minutes ago

  @TalkTalk No internet... Apparently there is a fault and won't be sorted before 2 or 3 days... Are you serious? And are we expected to pay full price for no service?

• 
  Charlotte 📚 (@charwritesnow) reported 18 minutes ago

  UNACCEPTABLE service from @TalkTalk today! #isitok that our Internet has been down for a week, finally offer us an engineer tonight, text a time for tomorrow. Not convenient for us.They're now charging us £65 for 'cancelling' an appointment that we had no input into! #talktalk

• 
  Lovelyjane (@reallovelyjane) reported 19 minutes ago

  So @TalkTalk My mother in law is in her 90s and her phone is not working. My husband has been on hold for ever trying to sort this out. She is vulnerable and 250 miles away. What do you suggest?

• 
  Roger Adams (@rjadamsshrops) reported 19 minutes ago

  @TalkTalk second appointment and no engineer again 😡😡 it’s not fair making customer take time off work! Very poor foreign communication they can’t answer the question so hang up on you very poor

• 
  A.B. Silvera, author of SPOTLIGHT: GLORP (@fuchs1apunk) reported 19 minutes ago

  My livelihood, which I use to pay my ******* TalkTalk bill, is on the line. But the call centre TalkTalk uses has ZERO flexibility, so nobody is allowed to do anything. And I can't stop because otherwise I will never get my internet back.