TalkTalk Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at TalkTalk
TalkTalk is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Southend-on-Sea, Chatham and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
||
| Chatham |
Wi-fi | |
| Gillingham |
||
| Sittingbourne |
Internet | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Charlotte Gale
(@Char_Nevaeh) reported
from
Wainscott, England
I’ve had such problems with my @TalkTalk internet connection for nearly the past week! Nothing from 07/08 til 10/08 with promises of updates via text when reconnection will happen....NOTHING! Intermittent connection & out for hours at a time since then!! Absolute joke! 😡
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Monique Bonney
(@moniquebonney) reported
from
Highsted, England
@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Blackie
(@RogerBlackie) reported
Is @RivieraTravelUK in trouble. Their Customer Service is now on a par with @talktalk (Yes even that bad!). More than an hour to answer phonecall. 72 hours plus and no email reply. I smell they are in trouble.
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NHD
(@n4hd11) reported
@TalkTalk Sorry didn’t see this tweet because the internet has been down since I woke up at around 10am. Disgraceful ******* service
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Dr Naveed Iqbal
(@BeyNaveed) reported
5 weeks of intermittent or no broadband connection and I’m still asking small businesses and friends if I can hold Zoom/Teams meetings on their premises. Well done @TalkTalk for your amazing customer service🙄
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Lisa Stevens
(@lisa_stevens81) reported
Went out earlier, WiFi was working. Come home and it’s down. @TalkTalk implying I’ve done something my end - which I’ve not. Have to wait for an engineer in 3 days!!! Yes 3 days. Can live without tv and games (kids can’t) but we need to complete work online. So annoyed 🤬
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elle maisie
(@ElleMaisie_x) reported
@TalkTalk Broadband is probably the worst internet I’ve ever had. I pay to have the same conversation every month because there’s is literally ALWAYS a line fault and then a system error and then they ‘can’t fix it’ and leave me until the next bill comes out with no internet 🙄
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Daz
(@DazzoUk) reported
@danovmanc @Pilchard73 @TalkTalk Your broadband down again by any chance?
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amanda
(@amandaa1972) reported
@TalkTalk b36 is down yet again?? How long for?
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Mr Brown
(@acid_clown) reported
@TalkTalk I'm not wasting my time sending you DMs. I've had enough of you sending me round and round in circles with your useless customer service. I'm reporting you to OFCOM end of. You have failed to provide me with Internet for a month despite repeated complaints. (ref:CMP-255842)
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Tony Bridger
(@TonyBridger) reported
Internet down again. After over 20 years with @TalkTalk, with only a couple of small problems, I’m seriously thinking of paying to end my contract early & switch to someone else because of their lies. - cont. #Weareopenreach #Sothsea 1/5
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mattlenia, goddess of rot
(@Stradiwhovius) reported
@TalkTalk Hi I'm trying to help my mum upgrade her package but the link seems to be broken, is the website still under maintenance?