TalkTalk Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at TalkTalk
TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (13%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent TalkTalk outage reports came from the following cities: Gillingham, Sittingbourne, Southend-on-Sea and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
||
| Sittingbourne |
Internet | |
| Gillingham |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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David-19
(@Davidp1103) reported
from
Snodland, England
@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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S.Raja
(@rajabds) reported
from
Rochester, England
@TalkTalk customer service abismal as usual !!!!😤
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Martin
(@AnneMartin0411) reported
Things that have NOT happened since I moved to @TalkTalk 7 weeks ago… - BT informed that I’m leaving them - broadband live on day promised - compensation processed automatically - formal complaint responded to #stillwaiting #badservice #servicefail
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Ell
(@ell_francesca) reported
@TalkTalk been trying to get internet all day today tried all of the trouble shooting tips on your website nothing is working! Please can you reply to my dm.
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Fras
(@CrossFraser) reported
@TalkTalk Recently had fibre installed, but had no internet all day today. (Red light on eero, multiple resets/restarts). Had no confirmation email, so have no account number to be able to lodge an issue. Could you provide any assistance?
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Thomas Hartley
(@tommytcake) reported
@andrew09leyland @TalkTalk It’s been crap for 2 month going on and off.
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TweetingPeanut
(@charismaticpnut) reported
@TalkTalk Trying to use your website and get any customer support is like trying to solve the enigma code, blind folded, upside down, whilst actually being asleep, whilst having no eyes, ears or fingers. Holy actual hell it's painful
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hypnotik
(@hypnotik23) reported
@TalkTalk hey! Please advise my wife @JustH80 why your Mickey Mouse organisation is charging us £107 as a ‘commitment breakage fee’, when we have it in writing that you have cancelled the contract and there is nothing to pay? Tin pot seems too good to describe your service.
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Dom 🐾🐾🦥
(@SpudofAmersham) reported
@TalkTalk is there a problem with landlines in Amersham today? Please say yes or no, I’m not going to DM you!
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
@dontbuthesun8 @TalkTalk Dear God, I've spent 2 hours on a live chat with them. I cannot believe how poor the service is. Not being fluent in English being part of the issue then repeatedly making contradictory statements. I'm horrified at the lack of service and really wish I'd not left Sky
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LYNDHURST
(@Lyndhurstfm) reported
@TalkTalk Once again I find myself having to report TalkTalk to ofcom. Not only did this company expose it's customer details to hackers on at least 3 (THREE) occasions, they also make it awkward to port landline numbers to superior service providers. A disgusting company
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aimee🍄🍃
(@thorneeez) reported
@TalkTalk my wifi isn’t working, i’ve turned it on and off several times, and had to pay for a BT hotspot to even contact yous, can yous help me as my bills are paid and I only have 40 minutes left of this hotspot