TalkTalk Outage Report in Gravesend, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at TalkTalk
TalkTalk is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (5%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gravesend, Kent, England
The most recent TalkTalk outage reports came from the following cities: London, Coldblow, Romford, Gillingham, Dagenham and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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the hairy godmother
(@hairygodmother1) reported
from
Bexleyheath, England
@classiquegee @TalkTalk We're exactly the same...absolute joke...been horrific service since we swapped from Virgin. ..wish we hadn't bothered.
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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S.Raja
(@rajabds) reported
from
Gillingham, England
@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉
(@RichardParson) reported
from
Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Hannah Sutherland
(@Spanna1997) reported
from
Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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the hairy godmother
(@hairygodmother1) reported
from
Bexleyheath, England
@talktalk #talktalk I am astounded. No Internet for the 4th week day and the customer service is a recorded message saying they are closed due to the virus!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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TalkTalk
(@TalkTalk) reported
@Chrissiiee1 Hi there, Chrissie. we're sorry for the poor experience you've had, and we certainly don't want to see our customers upset. Please allow us to make things right by informing us more about the issues you have regarding your TalkTalk account first.
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Tracy Doughty
(@tracy_dough9564) reported
@amandajlh @TalkTalk Mine has been down all day
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Tracy Doughty
(@tracy_dough9564) reported
@TalkTalk do you have any issues with your Internet. Constant intermittent issues over the last couple of weeks and now it is down completely
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Andy
(@LondonRam) reported
Seriously unimpressed with the service from @TalkTalk this morning after a family member had their email hacked. Email address currently being used to induce fraudulent activity and its “computer says no” at TalkTalk apparently.
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Chrissie
(@Chrissiiee1) reported
@TalkTalk *************** again can’t even get a hold of a human!!!! Been on hold half hour what is this mess? I was 8th in line shouldn’t take this long constant issues will have to change providers!
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Tracy Doughty
(@tracy_dough9564) reported
@Autumnpumpkin26 @TalkTalk I have spoken to your team, they are sending me a new cable. I am hoping it works as I have already lost a day of Internet service and it's really frustrating
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Lain
(@emotional_bard) reported
@TalkTalk are there issues in DN32 area, from 3pm the internet went off and restarting hasn't helped, our box shows a white light so is this an issue on your side?
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TalkTalk
(@TalkTalk) reported
@abstractartis12 I am sorry for the poor experience you've had with TalkTalk. We certainly do not want to see our customers inconvenienced and upset, and I will look into this for you. Kindly send a DM to further investigate on my end -Zama
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Tony Balmforth
(@tonybalmforth) reported
I’ve been with @talktalk for years and just renewed for 24 mos in July. Now full fibre is available to me and other nearby houses. As a new customer they would charge me £25pm; to upgrade they want £40.95pm (atm it costs £24). So much for loyalty.
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Lisa Simpson
(@poetrybylisa) reported
@TalkTalk I have tried to resolve this matter by DM without any luck. I went on your complaints page and it said to use live chat. I did this. Live chat could not help and said I needed to speak to someone in customer services. I called customer services, went through all 1/n