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TalkTalk

TalkTalk Outage Report in Gravesend, Kent, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Gravesend, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Gravesend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Gravesend, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Dagenham, Chatham, Sevenoaks, Gillingham, Erith, Welling, and Aylesford.

CityProblem TypeReport Time
Romford Internet 12 days ago
South Benfleet E-mail 12 days ago
Dagenham Internet 12 days ago
Dagenham Internet 17 days ago
Chatham Wi-fi 21 days ago
South Benfleet E-mail 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Gravesend, England

Latest outage, problems and issue reports in Gravesend and nearby locations:

  • RichardParson
    𝕽𝖎𝖈𝖍𝖆𝖗𝖉 (@RichardParson) reported from Cobham, England

    @TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please

  • rajabds
    S.Raja (@rajabds) reported from Gillingham, England

    @TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

  • Themightyboss
    richard townend (@Themightyboss) reported from Basildon, England

    @TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @TalkTalk you have the worst customer service I have ever experienced.

  • Davidp1103
    David-19 (@Davidp1103) reported from Snodland, England

    @TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!

  • Spanna1997
    Hannah Sutherland (@Spanna1997) reported from Halling, England

    @TalkTalk @TalkTalk The problem appears to have now resolved itself.

  • Davidp1103
    David-19 (@Davidp1103) reported from Snodland, England

    @TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

  • hairygodmother1
    the hairy godmother (@hairygodmother1) reported from Bexleyheath, England

    @talktalk #talktalk I am astounded. No Internet for the 4th week day and the customer service is a recorded message saying they are closed due to the virus!!

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • Davidp1103
    David-19 (@Davidp1103) reported from Snodland, England

    @TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • rajabds
    S.Raja (@rajabds) reported from Rochester, England

    @TalkTalk customer service abismal as usual !!!!😤

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home

  • henerrrrs
    H (@henerrrrs) reported from Basildon, England

    @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

  • Davidp1103
    David-19 (@Davidp1103) reported from Snodland, England

    @TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .

  • chrisward1982
    Chris Ward (@chrisward1982) reported from Weavering, England

    @TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!

  • hairygodmother1
    the hairy godmother (@hairygodmother1) reported from Bexleyheath, England

    @classiquegee @TalkTalk We're exactly the same...absolute joke...been horrific service since we swapped from Virgin. ..wish we hadn't bothered.

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • __BirdsEyeView
    BirdsEyeView (@__BirdsEyeView) reported

    @TalkTalk Hands down worst customer service we have ever encountered. Leaving old people with no phone!!

  • rach_b_123
    Rachel Flynn (@rach_b_123) reported

    @TalkTalk I signed up in November but haven't had an email to say I'm live. Your order call centre wouldn't help me, they say I'm live, but i don't even have an account number. I have an order number. I'm moving house next week would like to take the service with me, please help

  • _rsmdk
    Freak Sinatra (@_rsmdk) reported

    One brand I morally couldn’t work for is TalkTalk. Worst service provider in history.

  • JaideepNagpal_
    The Professor (@JaideepNagpal_) reported

    How many times do I have to tweet @TalkTalk for them to provide a decent customer service? They fit my router on Feb 15th (drilling two holes in my wall) and it still doesn’t work

  • benville7
    V I L L E (@benville7) reported

    @TalkTalk is the worst internet provider I’ve ever had the displeasure of using. Shocking. Everyone avoid.

  • benville7
    V I L L E (@benville7) reported

    @TalkTalk is the worst internet provider I’ve ever had the displeasure of using. Shocking. Everyone avoid.

  • NollyLFC
    Gill Crennell (@NollyLFC) reported

    @TalkTalk Absolutely not! We are switching providers - wasted way too much time on a seriously substandard provider. Your complaints department must be huge going by the bad service that many people have had. I can only hope that the complaints dept are better than the purchasing dept

  • morrisjosh__
    Joshua Morris (@morrisjosh__) reported

    @TalkTalk ive just renewed my services with ya, must have been smoking spice at the time its never been as slow

  • ZeroZeroDnB
    Jesse ZeroZero (@ZeroZeroDnB) reported

    Stop sending me bills @TalkTalk! I haven't been your customer for over a year and its ridiculous having to call up every month to ask you to cancel again, only for you to completely ignore and simply send more bills! Going crazy here.

  • GarySavery
    Gary Savery (@GarySavery) reported

    @TalkTalk Are u sure ur there to help , because I have now had 2 engineers in my dad's place and u still can't connect WiFi up. 🤔 shambles