TalkTalk Outage in Gravesend, Kent, England

@TalkTalk O really u day here to HELP Well like I said 8 days ago my 80 years mum stuck in doors on her own no phone or internet since 20 feb SUPPOSED to send someone Saturday ( rang sat AM No couldn’t come not enough engineers GOT TO wait now till 8 March YOUR SERVICE SINKS 😡😡

@TalkTalk 7 days ago I left 25 message my mum who’s 80 has no phone stuck In doors u customer service is disgraceful 😡💩

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Disgraceful 24 Hours and no reply STOP Advertising your the best and always there to help ..... NO your Rubbish 😡😡

@TalkTalk 14 hours ago I left a message STILL NO Reply. Your service =💩😡😡😡

@TalkTalk any chance of a reply today 9 hours. Still waiting 😡😡 Service crap

@TalkTalk crap service 😡

@TalkTalk Still waiting for a reply 6 hours Crap 💩 service and have a cheek to Advertise on TV how fast and efficient you are 😡😡😡😡😡😡😡

@TalkTalk Why can’t something help my MUM 80 years old no phone no internet living in her own can’t go out earlier date Saturday 27th Feb 😡😡😡😡

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk major issues with internet in ME6 post code. What's wrong?

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk You are overcharging my father-in-law - absolute joke when you can’t get in touch! Signed him on a new contract without him really understanding & now we cannot get in touch at all 🤬🤬🤬🤬🤬Phone lines are not open at the moment. Terrible customer service!!!!

@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

@Gregghartley_ @TalkTalk Cancel, get your money back and move to BT. TalkTalk are frauds.

@TalkTalk just to let you know I received my new tv box just set it up and so far so good.... just a point of reference the new box didn’t come with a remote control so I’m using the old one I will be returning the old box on Monday 8th of March 2021 Thank you for your help

@TalkTalk should be compensating me for the 2 missed engineer appointments ? And for the days I was without service? #ofcom

@TalkTalk What a shock no Internet yet again. You still won't replace my faulty router, yet the fact I keep recieveing marketing emails to tempt into signing a new contract is a joke. Why would I want to be tied to a company that has the worst service I've ever received? #useless

@TalkTalk Please can you provide a phone number for your support team? Your website only directs me to a chat bot, and I want to talk to your support team about a scheduled engineer visit

@TalkTalk Please can you explain why the only method of contact, online chat, has been unavailable for 3 days when have been waiting for your customer service for over a month?

@unemployedclown Thank you. We are aware that some customers are having trouble accessing the app while using the TalkTalk broadband. If you contact them directly they can get this sorted for you. Thanks, Megan

@TalkTalk internet is not working at the Plymouth uk area it says dns server cannot be found I am waiting for reply and there’s no reply what’s going on? Please have this fixed ASAP as I need the internet for my studies for uni

@tzack786 This was with EE 5g data And I have TalkTalk WiFi which gives me usually like 70 down There was service near my house You should get it too

@TalkTalk After 10 minutes he’s still not came back so I ended session. Surprise when I then go back to original offers they’re all gone and only option to stay on same package, strange I think. Was willing to upgrade but now after 10 plus years as talktalk customer it’s time to change