TalkTalk Outage Report in Basildon, Essex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: Romford, London, Southend-on-Sea, Chelmsford and Rainham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
||
| London |
Internet | |
| Southend-on-Sea |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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FREEDOM Fighter 🌈Privacy Advocate
(@clarinette02) reported
@TimelessP I spent an awful week complaining to some careless TalkTalk agents. The issue was the 2 yo router. Eventually replaced and reconnected to the world. Painful experience as I don’t have mobile network. They eventually apologised. Good luck.
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Jacqueline
(@jackypat) reported
@TalkTalk We are trying to close account as father has moved into care home. People moving in would like to stay with TalkTalk , already your customer. Both parties received text messages saying problem please ring 0345172007. Neither of us can get through. It’s a simple enough task.
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Debbie Ray
(@DebbieR28307665) reported
@TalkTalk I’ve had no internet at my business for 3.5 weeks. An engineer has been out but couldn’t fix it. When I ring for help I either get cut off or am promised a call from a manager which never comes. I really need help here, I’ve lost hours of my time & business is suffering
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Relentless Wojtek
(@prevailwojtek) reported
@YardleyShooting @TalkTalk TalkTalk have to be one of the most incompetent, useless, frustrating, waste of space and time customer service providers there is. You may as well ring the speaking clock with your complaint as you would get a better response
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Luc Rolland
(@LucRolland) reported
@TalkTalk Talk Talk is making promises on the call centres that they do not hold. I was promised a charge suspension that never happened.
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Jacqueline
(@jackypat) reported
@TalkTalk I am cancelling account as father has moved into care home. People moving in would like to stay with TalkTalk , already your customer. Both parties received text messages saying problem please ring 0345172007. Neither of us can get through. It’s a simple enough task.
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Howard
(@proteacherdude) reported
Left without access to my @TalkTalk email account. Spent 4 hours on Live Chat yesterday with no resolution - and I pay for this.... Any help would be appreciated.
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k d
(@kstar380) reported
@TalkTalk I have spoken to you guys, you said it was a power outage at your exchange.. you said that there was no eta..that was days ago..I keep wasting hrs talking to you guys just for you to say you have to pass it on...
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maquevou
(@maquevounoc) reported
@TalkTalk My contract ended in November, called 30 days before the end and made it clear that am not continuing, surprisingly it was rolled over I called again and was promised to that it will be cancelled by 12 December now am being billed . Your customer service are putting me on hold
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Mawsley Ranger
(@Boblar1968) reported
@TalkTalk to think I moved from Vodapoo to you thinking the customer service would be better . So frustrated with the lies and the lack of customer care. #useless #shitservice