TalkTalk outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Chelmsford, Southend-on-Sea, Tilbury, Rayleigh, Romford, and Upminster.

City	Problem Type	Report Time
Chelmsford	Wi-fi	13 hours ago
Southend-on-Sea	E-mail	5 days ago
Tilbury	Internet	13 days ago
Rayleigh	Internet	16 days ago
Southend-on-Sea	Wi-fi	17 days ago
Romford	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Daniel Walker (@danwalker0203) reported 33 seconds ago from Grays, England

  @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

• 
  Julia Taylor (@Julia_Montague) reported 4 minutes ago from Rayleigh, England

  @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

• 
  Christopher (@csmithbbk) reported 7 minutes ago from Chelmsford, England

  @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

• 
  Dave Taskis (@FatherFantaskis) reported 8 minutes ago from Romford, England

  @RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.

• 
  Jess Garty (@JessicaGarty) reported 11 minutes ago from Woodham Ferrers, England

  @TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.

• 
  fraser_mcp (@fraser_mcp) reported 11 minutes ago from Romford, England

  @TalkTalkGroup @TalkTalk could someone contact me about broken broadband please. Spent 2 long hours on the phone last night, told it should be fixed by midnight....still issues. Also letters sent to customers have wrong info in them

• 
  Ben Madden (@Ben_Madden_86) reported 12 minutes ago from Orsett, England

  @TalkTalk you really are terrible! Never had so much trouble with broadband, the only resolution you can come up with is to give me another router (the same as I have) or CHARGE me for a super router! BT have already confirmed there is no fault!!! No wonder you are so cheap! 😡

• 
  H (@henerrrrs) reported 17 minutes ago from Basildon, England

  @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

• 
  Dave Taskis (@FatherFantaskis) reported 19 minutes ago from Romford, England

  @TalkTalk THE PROBLEM IS NOT AT MY END.

• 
  Boycie (@boyci3) reported 19 minutes ago from Gravesend, England

  @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

• 
  David-19 (@Davidp1103) reported 33 minutes ago from Gravesend, England

  @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

• 
  lisa jones (@Jones1966Lisa) reported 34 minutes ago from Dartford, England

  @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

• 
  Davidp (@Davidp1103) reported 36 minutes ago from Gravesend, England

  @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

• 
  Nicole Pate (@NicolePate6) reported 37 minutes ago from Southend-on-Sea, England

  OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

• 
  Lauren Fitzgerald (@Lauren_1708) reported 46 minutes ago from Southend-on-Sea, England

  @TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.

• 
  Cliff Masterson (@cliffmasterson) reported 52 minutes ago from Higham, England

  Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

• 
  Tracey Harper 💙 (@Tracey_Harper) reported 53 minutes ago from South Woodham Ferrers, England

  @TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.

• 
  Olivia (@Livvy1984) reported 53 minutes ago from Southend-on-Sea, England

  @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

• 
  🏳️‍🌈🌟Simon🌟🏳️‍🌈 (@TheSimonC90) reported 58 minutes ago from Chelmsford, England

  Talktalk are just utterly horrendous for Internet. I lost count of how many times I've had to restart the router because it's just slowed itself down to nothing. Do better ffs

• 
  fraser_mcp (@fraser_mcp) reported 59 minutes ago from Romford, England

  @TalkTalk @TalkTalkGroup hello, can someone help! Broadband still not working after 2 very long hours yesterday evening on phone to customer services, was told it would be fixed by midnight! Letter sent to customers with wrong info and no customer comms. Very dissatisfied

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte Bridge (@CharlotteBttlw) reported 7 minutes ago

  @TalkTalk Hi Sindy, Thanks so much. I got through to your team via text and they did a few tests and seemed to fix something and after one final reboot the light is no longer flashing red and WiFi is connected again. Have a lovely day.

• 
  Marcus (@Marcus70672192) reported 7 minutes ago

  All telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.

• 
  Gilly G (@glg70) reported 9 minutes ago

  @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 16 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  Paul (@PaulUtd16) reported 18 minutes ago

  Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

• 
  DentWrexham (@DentWrexham) reported 20 minutes ago

  @TalkTalk Hard to believe this ! What a shambles, Openreach engineer turned up (The 2 nd one)(2nd Visit) sorry mate can’t do that need specialist fitter. I really have no confidence whatsoever now, the communication just to fit fibre is awful.

• 
  Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported 22 minutes ago

  @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

• 
  MorgothTheRabbit (@proco007) reported 22 minutes ago

  @PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.

• 
  Debs Kemp (@canarydebs) reported 28 minutes ago

  @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

• 
  Smile-World (@RedaFibo) reported 29 minutes ago

  @TalkTalk The internet is totally down now! I just DM you!