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TalkTalk

TalkTalk service status in Basildon, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

CityProblem TypeReport Time
Romford Internet 14 days ago
South Benfleet E-mail 14 days ago
Southend-on-Sea Internet 14 days ago
Southend-on-Sea Internet 14 days ago
Southend-on-Sea E-mail 14 days ago
South Benfleet E-mail 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • csmithbbk
    Christopher (@csmithbbk) reported from Chelmsford, England

    @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

  • cliffmasterson
    Cliff Masterson (@cliffmasterson) reported from Higham, England

    Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

  • fiona_skywalker
    Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported from Grays, England

    @NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.

  • tracy13561
    TracyJG (@tracy13561) reported from Gravesend, England

    @TalkTalk seems to be problems in the Gravesend area, any info ?

  • Julia_Montague
    Julia Taylor (@Julia_Montague) reported from Rayleigh, England

    @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

  • NicolePate6
    Nicole Pate (@NicolePate6) reported from Southend-on-Sea, England

    OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

  • adrianplummer5
    adrian plummer (@adrianplummer5) reported from Billericay, England

    @Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!

  • Davidp1103
    Davidp (@Davidp1103) reported from Gravesend, England

    @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

  • jasonjamesstone
    Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported from Sutton at Hone, England

    @TalkTalk Are there broadband service problems in Sutton SM3?

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • mampers84
    Grand Mampster Flash (@mampers84) reported from Basildon, England

    @TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

  • Livvy1984
    Olivia (@Livvy1984) reported from Southend-on-Sea, England

    @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

  • 1011FOXEE
    beverley fox (@1011FOXEE) reported from Chelmsford, England

    @TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!

  • TheSimonC90
    🏳️‍🌈⭐Simon, Aunty Gay⭐🏳️‍🌈 (@TheSimonC90) reported from Chelmsford, England

    Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

  • boyci3
    Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • 8oulton
    ben (@8oulton) reported

    @TalkTalk hi my internet has been really bad for the past month or so, I’ve been getting around 10Mbps download speed when I normally get 30-40Mbps consistently

  • box_art
    ArtExpressBox (@box_art) reported

    @TalkTalk you told me that someone would call regarding my complaint by the end of today. I haven't heard anything yet. Terrible customer service.

  • PainterJimb0
    Childish Jambino (@PainterJimb0) reported

    @TalkTalk I’m sorry it’s too late. We shouldn’t need to be begging for help on a public forum like this. Customers’ should be answered directly via phone. A lot of frustration and fallout. People just want to feel valued as customers and for you to deliver what you promise.

  • TeresaLeake4
    TeresaLeake (@TeresaLeake4) reported

    @TalkTalk can’t seem to get a technical issue sorted out. Spent 6 hours on line chat on 14/2/21. Then most of the day 15/2/21. Promised a call back on 21/2/21 and still waiting!

  • drc12369
    David Chandler (@drc12369) reported

    @TalkTalk you gave me a dodgy router, now you've replaced it your threatening to charge me £50 unless I return the broken one ? I've had nothing but grief from day one, I wish I'd never left BT

  • Linzii1616
    Linzi (@Linzii1616) reported

    @MissMunnipenni @TalkTalk Go on the page where new customer deals are and the chat pops up. They are keen to speak to you when they think you are a newbie but not when they already have your cash coming in

  • JKPlanner
    Jonathan Planner (@JKPlanner) reported

    @TalkTalk Shocking service, waiting an hour while you check the router and you’ve vanished ... nice

  • ajithiran
    Aji (@ajithiran) reported

    @foxirving @TalkTalk If you still not started with #talktalk switch to another now. I'm having nightmare with the service. #everylittlehelps

  • Linzii1616
    Linzi (@Linzii1616) reported

    @havalina9 @TalkTalk If you go on the page with the deals as a new customer would the chat pops up and they are keen to speak to you then? If you are already a customer and they have your cash they aren’t interested.

  • LisaEcob
    lisa ecob (@LisaEcob) reported

    @TalkTalk Are you any closer on fixing the single ringtone issue.?