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TalkTalk

TalkTalk Outage Report in Basildon, Essex, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

CityProblem TypeReport Time
Romford Internet 12 days ago
South Benfleet E-mail 12 days ago
Southend-on-Sea Internet 12 days ago
Southend-on-Sea Internet 12 days ago
Southend-on-Sea E-mail 12 days ago
South Benfleet E-mail 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Themightyboss
    richard townend (@Themightyboss) reported from Basildon, England

    @TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience

  • adrianplummer5
    adrian plummer (@adrianplummer5) reported from Billericay, England

    @Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!

  • JessicaGarty
    Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England

    @TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • henerrrrs
    H (@henerrrrs) reported from Basildon, England

    @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @TalkTalk you have the worst customer service I have ever experienced.

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @TalkTalk THE PROBLEM IS NOT AT MY END.

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

  • PoppiesFD
    Poppies FloralDesign (@PoppiesFD) reported from Chelmsford, England

    @TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name

  • clarkee94
    Sam (@clarkee94) reported from Maldon, England

    TalkTalk have gotta be the worst internet providers of all time. The sooner I can move to EE Broadband, the better

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

  • NicolePate6
    Nicole Pate (@NicolePate6) reported from Southend-on-Sea, England

    OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @TalkTalk 1 Windows 10 desktop. 1 UNIX laptop. Not at the same time. Please stop finding reasons fir the server admins not to do their job and fix it.

  • jasonjamesstone
    Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported from Sutton at Hone, England

    @TalkTalk Are there broadband service problems in Sutton SM3?

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

  • PamGayford
    Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • flub5568
    Rory🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@flub5568) reported

    @TalkTalk are there any problems with service today as some sites can't be accessed it keeps saying Secure Connection Failed

  • wezlangdon
    #A man without property (@wezlangdon) reported

    @Ofcom I subscribe to @TalkTalk for a "quote" #fibre service, I find it very unreliable, in the evening it is impossible to record a programme & watch #Netflix, the boasted speed isn't there. When are you going to do something about them!

  • JonesMeilir
    Meilir Jones (@JonesMeilir) reported

    @OpenreachHelp Hi. I live in South London (SE25) and have had no internet since 10am today. TalkTalk say there has been a local Openreach outage which could take 48-72 hours to fix. I am working from home & cannot afford not to work for the rest of the week. Can you please help with an update?

  • UpwardEdward
    Edward Upward (@UpwardEdward) reported

    Following from my last post about how bad @TalkTalk are, we are still without broadband/landline since Thursday. An engineer arrived today to say he's not the right engineer to fix problem and talktalk should have known that. Abysmal service.

  • aitch_1996
    H (@aitch_1996) reported

    STORY TIME.. So I am self-employed 24 year old who runs a business alone. @TalkTalk had me take the day off yesterday for an engineer visit.. And the useless PRICK didn’t turn up or call to let me know he wasn’t equipped. £150 down and they are refusing to cover loss of earnings.

  • joshdotbradley
    Josh (@joshdotbradley) reported

    @TalkTalk my broadband is now going down for significant periods every day with no explanation and your service centre is useless. Why isn’t there an email address for customer services?

  • _Justine_S
    ⭐Justine Strouther⭐️ (@_Justine_S) reported

    @TalkTalk Mansfield internet is down.. again!

  • PeterOC90456273
    Peter_O'C (@PeterOC90456273) reported

    @TalkTalk still waiting on my complaint being followed up with that phone call two of your representatives told me would happen today. I still have no internet or TV.

  • MelsBellsJones
    Melanie Jones (@MelsBellsJones) reported

    @TalkTalk is there a problem in Buckley? I have no phone line. Can't make or receive calls.

  • BraisbyI
    Ian Braisby (@BraisbyI) reported from Hastings, England

    @TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT