TalkTalk Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at TalkTalk
TalkTalk is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Romford, Rayleigh, Southend-on-Sea, Chelmsford and Rainham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Romford |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Rayleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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Olivia
(@Livvy1984) reported
from
Southend-on-Sea, England
@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?
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bbystallion’
(@CallMe_Abbyy) reported
from
London, England
I’m so tired of all these unprofessional people at @TalkTalk ! I’d like a contract termination ASAP & you customer advisor just hung up on me after I had told her I’d like a termination
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Julia Taylor
(@Julia_Montague) reported
from
Rayleigh, England
@YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Madeleine Cuff
(@MadeleineCuff) reported
from
London, England
@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing
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beverley fox
(@1011FOXEE) reported
from
Chelmsford, England
@TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!
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Davidp
(@Davidp1103) reported
from
Gravesend, England
@Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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🏳️🌈⭐Simon, Aunty Gay⭐🏳️🌈
(@TheSimonC90) reported
from
Chelmsford, England
Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call
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vikki lambert
(@vikki250) reported
from
London, England
Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Papa J
(@CalfosDrive) reported
from
London, England
@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!
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vikki lambert
(@vikki250) reported
from
London, England
@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!
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Grand Mampster Flash
(@mampers84) reported
from
Basildon, England
@TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Farquar
(@MrFarquar) reported
@TalkTalk The fact I can run a more stable signal from hotspotting my mobile tells us all what a joke of a service you provide.
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Oversight 🏴🌸🇬🇧💜
(@Sam1976m) reported
@TalkTalk @TalkTalkGroup The phone number my parents used for 50 years was taken away from them because a staff member didn't check a box. They are devastated. Please help me, help my parents!
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Richard Starkey
(@dickiestarkey) reported
@virginmedia bits of the website down today (and last night?) I’m a new customer, activated yesterday, and the reach of the signal is nowhere near good enough (far worse than Talktalk) Trying to find out what you can offer re: Mesh/pods etc.
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Phillip Littlejohn Button
(@Phillip87218048) reported
@TalkTalk The link you have provided does not work. Try again please. More pathetic service from @TalkTalk
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Mr Farquar
(@MrFarquar) reported
@TalkTalk You failed to fix it 12 times before, I somehow feel 13 isn't your lucky number @TalkTalk. Can't wait to get our of this contract and join the 21st century. Leaving @Virgin to save £5 was probably the biggest mistake.
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Claudette Coleman
(@ClaudetteColema) reported
@TalkTalk @TalkTalk worst customer service I have ever come across… you cocked up my order leaving me with no internet and won’t own up to the error but if I go back into contract with you then it will be fine even though I’ve paid upfront for a service that has been suspended 🤔
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Mandy Garner
(@WorkMumOnTheRun) reported
ARGGGGGGG. Just spent 1.5 hours on [mobile] phone [which has poor signal] to @TalkTalk being passed round different departments telling me about FTPC or some such & all doing the same tests...and my landline still doesn't work.
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TalkTalk
(@TalkTalk) reported
@TheStigVVL Hi @TheStigVVL, If you are not a customer with TalkTalk we cannot check got you, but you can ignore the emails it must be a mistake. -Nokulunga
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jonathan berry
(@jonathanbp1) reported
@TalkTalk seriously why have I been without internet for over 12 hours, none of my devices are connecting correctly, router flashing orange, done hard router reset and everything, xbox ways it's a dns issue, I pay for a service in which I'm not receiving, compensatio would be gd
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Richard Izon
(@r12ons) reported
@TalkTalk did a disabled mate a favour, his mobile & home phone were not working, I lent him my mobile to sort things out. Has cost me £12