TalkTalk Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (64%)
• Wi-fi (16%)
• E-mail (9%)
• Total Blackout (7%)
• Phone (4%)
• TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

City	Problem Type	Report Time
Romford	Internet	10 days ago
South Benfleet	E-mail	10 days ago
Southend-on-Sea	Internet	10 days ago
Southend-on-Sea	Internet	10 days ago
Southend-on-Sea	E-mail	10 days ago
South Benfleet	E-mail	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Tracey Harper 💙 (@Tracey_Harper) reported 54 seconds ago from South Woodham Ferrers, England

  @TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.

• 
  Davidp (@Davidp1103) reported 2 minutes ago from Gravesend, England

  @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

• 
  beverley fox (@1011FOXEE) reported 6 minutes ago from Chelmsford, England

  @TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!

• 
  TracyJG (@tracy13561) reported 7 minutes ago from Gravesend, England

  @TalkTalk seems to be problems in the Gravesend area, any info ?

• 
  Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported 10 minutes ago from Grays, England

  @NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.

• 
  Julia Taylor (@Julia_Montague) reported 10 minutes ago from Rayleigh, England

  @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

• 
  Hugh Gorton 🇪🇺 🔶 #FBPA #FBPE #FBPPR #GTTO (@hughie_go) reported 15 minutes ago from Kelvedon Hatch, England

  @RunnymedeTrust @GoodLawProject She reminds me of Philip Green. A failed businessman who treated his workers like dirt. He kept the profits from his stores rather than investing in them, crucially in IT. Dido failed to invest to keep her customers safe. As a former TalkTalk customer I never had secure email.

• 
  Lauren Fitzgerald (@Lauren_1708) reported 21 minutes ago from Southend-on-Sea, England

  @TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.

• 
  Olivia (@Livvy1984) reported 27 minutes ago from Southend-on-Sea, England

  @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

• 
  Boycie (@boyci3) reported 29 minutes ago from Gravesend, England

  @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

• 
  Steven Jones (@stevenjonesorig) reported 31 minutes ago from Romford, England

  Just got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.

• 
  Lauren Fitzgerald (@Lauren_1708) reported 32 minutes ago from Southend-on-Sea, England

  @TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?

• 
  Connor Kinch (@ConnorKinch) reported 33 minutes ago from Canvey Island, England

  @TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/

• 
  Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported 38 minutes ago from Sutton at Hone, England

  @TalkTalk Are there broadband service problems in Sutton SM3?

• 
  David-19 (@Davidp1103) reported 48 minutes ago from Gravesend, England

  @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

• 
  Stop the world, I want to get off. (@Rainnie2011) reported 51 minutes ago from Canvey Island, England

  Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk

• 
  Grand Mampster Flash (@mampers84) reported 52 minutes ago from Basildon, England

  @TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

• 
  🏳️‍🌈⭐Simon, Aunty Gay⭐🏳️‍🌈 (@TheSimonC90) reported 53 minutes ago from Chelmsford, England

  Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call

• 
  Cliff Masterson (@cliffmasterson) reported 57 minutes ago from Higham, England

  Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

• 
  Christopher (@csmithbbk) reported 57 minutes ago from Chelmsford, England

  @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Stewart (@postyboymark) reported 6 minutes ago

  @TalkTalk Your customer service is complete garbage 🗑

• 
  caz bail (@BailCaz) reported 9 minutes ago

  @TalkTalk My parents are suffering from dementia , you have provided them with 2 contracts under identical name address and bank ac , you have taken £600 from an account which has never been used and refused to refund , you say you give priority to old vulnerable people ???

• 
  Tim Hall (@timmyhall1) reported 11 minutes ago from Bexleyheath, England

  @TalkTalk I've been without internet since 1st September when you mistakingly cut me off. You were suppose to fix it 3 times now. The last time was 3rd Nov but an engingeer did not turn up. I was told somebody was coming tomorrow but yesterday this has again changed... Help!

• 
  RRF (@robertoroblesf) reported 11 minutes ago

  @whippletom @maxtappenden19 I got tired of this so left. Went to Vodafone. But now realise my bill has gone up from £27 to 35, for 76MBps. So I checked and I can double my speed with TalkTalk for £30, which I’ve now arranged. Not as fast as VM on my road, but was sick of their customer service.

• 
  Ella-jane Field (@EllaaNurse) reported 12 minutes ago

  @TalkTalk absolutely disgusting. moving house, literally 3 minutes down the road and they want to DOUBLE our bill… in a cost of living crisis. what a joke. looking for a new provider already. 🥴

• 
  Daniel Guest (@GuestHouseGames) reported 13 minutes ago

  @TalkTalk can you sort your internet service out I’m on 2.2 mbps, minimum guarantee 34.5mbps! How many times does this need to happen in my area

• 
  Andrew Robinson 🇺🇦 (@ajrobinson75) reported 14 minutes ago

  @TalkTalk How can I contact you please my router has gone down

• 
  Liz Friar (@MrsLizF) reported 15 minutes ago

  @TalkTalk my 82 year old parents have no phone and no broadband and NO help from you. They need an Engineer ASAP, please help!!!

• 
  TechEvangelist (@Toxophile) reported 19 minutes ago

  @TalkTalk What do I need to do to get the Cityfibre line on my account terminated. This is in respect of a complaint I raised that you have washed your hands of.

• 
  Allan Fisher (@vintageadman) reported 20 minutes ago

  @MrsLizF @TalkTalk *sigh* it's now now standard fair for them Liz my 90 year old dad is close to a nervous breakdown after a month of @talktalk 's failure to fix his phone and net - they don't care and to boot they make contact with support very difficult and convoluted