TalkTalk Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (64%)
• Wi-fi (16%)
• E-mail (8%)
• Total Blackout (7%)
• Phone (4%)
• TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

City	Problem Type	Report Time
Romford	Internet	5 days ago
South Benfleet	E-mail	5 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	E-mail	5 days ago
South Benfleet	E-mail	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported 30 seconds ago from Grays, England

  @NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.

• 
  Christopher (@csmithbbk) reported 2 minutes ago from Chelmsford, England

  @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

• 
  Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported 8 minutes ago from Sutton at Hone, England

  @TalkTalk Are there broadband service problems in Sutton SM3?

• 
  Julia Taylor (@Julia_Montague) reported 8 minutes ago from Rayleigh, England

  @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

• 
  Olivia (@Livvy1984) reported 26 minutes ago from Southend-on-Sea, England

  @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

• 
  Cliff Masterson (@cliffmasterson) reported 26 minutes ago from Higham, England

  Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

• 
  Grand Mampster Flash (@mampers84) reported 26 minutes ago from Basildon, England

  @TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

• 
  TracyJG (@tracy13561) reported 28 minutes ago from Gravesend, England

  @TalkTalk seems to be problems in the Gravesend area, any info ?

• 
  Steven Jones (@stevenjonesorig) reported 28 minutes ago from Romford, England

  Just got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.

• 
  David-19 (@Davidp1103) reported 31 minutes ago from Gravesend, England

  @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

• 
  Lauren Fitzgerald (@Lauren_1708) reported 37 minutes ago from Southend-on-Sea, England

  @TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.

• 
  Boycie (@boyci3) reported 42 minutes ago from Gravesend, England

  @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

• 
  Nicole Pate (@NicolePate6) reported 43 minutes ago from Southend-on-Sea, England

  OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

• 
  🏳️‍🌈⭐Simon, Aunty Gay⭐🏳️‍🌈 (@TheSimonC90) reported 44 minutes ago from Chelmsford, England

  Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call

• 
  Connor Kinch (@ConnorKinch) reported 45 minutes ago from Canvey Island, England

  @TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/

• 
  beverley fox (@1011FOXEE) reported 49 minutes ago from Chelmsford, England

  @TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!

• 
  Hugh Gorton 🇪🇺 🔶 #FBPA #FBPE #FBPPR #GTTO (@hughie_go) reported 49 minutes ago from Kelvedon Hatch, England

  @RunnymedeTrust @GoodLawProject She reminds me of Philip Green. A failed businessman who treated his workers like dirt. He kept the profits from his stores rather than investing in them, crucially in IT. Dido failed to invest to keep her customers safe. As a former TalkTalk customer I never had secure email.

• 
  Tracey Harper 💙 (@Tracey_Harper) reported 53 minutes ago from South Woodham Ferrers, England

  @TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.

• 
  Davidp (@Davidp1103) reported 54 minutes ago from Gravesend, England

  @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

• 
  Lauren Fitzgerald (@Lauren_1708) reported 56 minutes ago from Southend-on-Sea, England

  @TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Lock (@ThegardenerRob) reported 4 minutes ago

  Oh @TalkTalk, your customer test conversations are painfully tedious and frustrating…… and will be the reason I leave you and get broadband elsewhere

• 
  Nicky Morgan 💙 (@nmorganwyeth) reported 6 minutes ago

  Still without internet while @TalkTalk decide customer care isn’t a priority. Still taking our money though! 🤬 WARNING. DO NOT USE TALKTALK!! #mostcomplaints #worstproviderivehad

• 
  oznur (@ozzzys) reported 7 minutes ago

  @CUBKXVU @TalkTalk worst customer service and worst engineers ever! Without internet since the 26th of october ! Still waiting for them to fix it.

• 
  Jacqueline 💙 (@jreid589) reported 9 minutes ago

  @TalkTalk My father lives alone in his 90s and his phone line has gone down, his care line will no longer work if he falls over. Offering to ring back in 3 days is not good enough! 😡

• 
  Tim Hall (@timmyhall1) reported 12 minutes ago from Bexleyheath, England

  @TalkTalk I've been without internet since 1st September when you mistakingly cut me off. You were suppose to fix it 3 times now. The last time was 3rd Nov but an engingeer did not turn up. I was told somebody was coming tomorrow but yesterday this has again changed... Help!

• 
  Phil Nash (@cantiliouspip) reported 13 minutes ago

  @TalkTalk Hi, I’m interested to know why you never bothered to call between 14:00 - 16:00 today as promised regarding my complaint. You guys are just unbelievable. Can’t even phone when you send emails and messages saying you will #badservice #unreal

• 
  Harriet Peachey (@H_Peachey) reported 14 minutes ago

  Hi @TalkTalk my Engineer visit was supposed to be rearranged to today but I have not received any confirmation. I have been without working Wi-Fi for days and cannot work. Please help

• 
  RRF (@robertoroblesf) reported 15 minutes ago

  @whippletom @maxtappenden19 I got tired of this so left. Went to Vodafone. But now realise my bill has gone up from £27 to 35, for 76MBps. So I checked and I can double my speed with TalkTalk for £30, which I’ve now arranged. Not as fast as VM on my road, but was sick of their customer service.

• 
  Letsforget2020 (@Letsforget20201) reported 16 minutes ago

  @TalkTalk I already raised fault and called and talktalk is blaming openreach. Like its my problem

• 
  Tim Hall (@timmyhall1) reported 17 minutes ago from Bexleyheath, England

  @TalkTalk also your customer service is non existent. Been promised call backs twice this week and not heard a thing. Plus im still paying for Internet that ive not had for 2.5 months. Joke of a company