TalkTalk Outage Report in Basildon, Essex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: Upminster, London, South Benfleet, Chelmsford, Dartford, Romford and Gravesend.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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richard townend (@Themightyboss) reported from Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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#LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Daniel Walker (@danwalker0203) reported from Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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H (@henerrrrs) reported from Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Daniel Walker (@danwalker0203) reported from Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Matthew Carter (@matthewcarter7) reported from London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Tim Lund (@TimLundSE26) reported from London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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SiBurman (@symbosimbo) reported from London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Jack (@JackActor1) reported from London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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adrian plummer (@adrianplummer5) reported from Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Nicole Pate (@NicolePate6) reported from Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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David-19 (@Davidp1103) reported from Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Grant Moreland (@ladyzfave) reported from Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Nora Selina Helal (@nora_selinah) reported from London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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lisa jones (@Jones1966Lisa) reported from Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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lisa jones (@Jones1966Lisa) reported from Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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SiBurman (@symbosimbo) reported from London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Samantha Doe (@samanthadoe1) reported from London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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YeKaterina's online (@Catherine_50BMG) reported from Thetford, England
Wifi went out... So glad we're switching back to EE today Bye talktalk, i hope i never have to connect to talktalk wifi again
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niraj patel (@Responder551) reported
@TalkTalk Hi my father is ill in hospital and we need callsafe turning off ASAP the website isn't working to change addons this is causing us issues could you turn off for us please
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Clare Wilkins (@ClareMWilkins) reported
@TalkTalk I spent a long time today online trying to cancel my fathers broadband only account. Referred to customer service - open until 8 pm. You’re shut. He pays @BT_uk for landline and has had the number for nearly 70years. He is 94. You say he must lose the number. Help
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James Vanns (@jvanns) reported
@UKTVPlayHelp No problem. Talk to @eerosupport / @TalkTalk and your ad service to figure out how this happened! Pretty sure I'm not the only person that's had this problem!
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Joanne Winward (@JoanneWinward) reported
@TalkTalk How hard is it for you to post me a new power adapter after mine stopped working on 30th January? 3 hours worth of web chats and I’m still sat waiting. Sort out your customer service!!!! Oh yes, I’m still sat waiting on a chat after being transferred AGAIN!!!!
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CityFibre (@CityFibre) reported
@donnahaskett @TalkTalk Hello Donna.CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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BORSALINO ⭐️ (@SHAKZZ0) reported
@TalkTalk My internet goes down every evening it was fine the whole day is it a area thing or just my house ty pls reply Jessie
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Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported
Problem is of course that this bore no resemblance to my parents' actual bill which each month isn't even half that. But no worry, because the email from @talktalk also told us that the account had been disconnected in January. 5/10
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John Turner (@johnturner0211) reported
@TalkTalk what can I say upgraded to FTTP on Saturday but your eero 6 is rubbish and doesn't connect to the internet. 4days later still no internet not happy and want to cancel the contract that is yet to provide what it states
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Peter Ould (Deeper Magic / Before Dawn Time) (@PeterOuld) reported
My mum's power supplier and her bank were also absolutely brilliant. But @TalkTalk "bereavement support" are doing everything possible it seems to say to my Mum that they simply don't care. What an awful company. 10/10