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TalkTalk Outage Report in Basildon, Essex, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

CityProblem TypeReport Time
Romford Internet 11 days ago
South Benfleet E-mail 11 days ago
Southend-on-Sea Internet 11 days ago
Southend-on-Sea Internet 11 days ago
Southend-on-Sea E-mail 11 days ago
South Benfleet E-mail 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • jasonjamesstone
    Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported from Sutton at Hone, England

    @TalkTalk Are there broadband service problems in Sutton SM3?

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • TheSimonC90
    🏳️‍🌈⭐Simon, Aunty Gay⭐🏳️‍🌈 (@TheSimonC90) reported from Chelmsford, England

    Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call

  • NicolePate6
    Nicole Pate (@NicolePate6) reported from Southend-on-Sea, England

    OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

  • stevenjonesorig
    Steven Jones (@stevenjonesorig) reported from Romford, England

    Just got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.

  • csmithbbk
    Christopher (@csmithbbk) reported from Chelmsford, England

    @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

  • adrianplummer5
    adrian plummer (@adrianplummer5) reported from Billericay, England

    @Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

  • mampers84
    Grand Mampster Flash (@mampers84) reported from Basildon, England

    @TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

  • 1011FOXEE
    beverley fox (@1011FOXEE) reported from Chelmsford, England

    @TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • Davidp1103
    Davidp (@Davidp1103) reported from Gravesend, England

    @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

  • fiona_skywalker
    Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported from Grays, England

    @NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

  • Julia_Montague
    Julia Taylor (@Julia_Montague) reported from Rayleigh, England

    @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • tracy13561
    TracyJG (@tracy13561) reported from Gravesend, England

    @TalkTalk seems to be problems in the Gravesend area, any info ?

  • Livvy1984
    Olivia (@Livvy1984) reported from Southend-on-Sea, England

    @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

  • boyci3
    Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

  • cliffmasterson
    Cliff Masterson (@cliffmasterson) reported from Higham, England

    Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • FaotuHappy
    Faotu Happy (@FaotuHappy) reported

    access are called Internet Service Provider (ISP). These are the companies we pay to get access to the Internet and a prominent example is Glo, MTN, Airtel for (Nigerian users) Jio, BSNL (Indian Users) BT, TalkTalk, Zen Internet (UK users) etc

  • martynnorton393
    Martyn Norton (@martynnorton393) reported

    Anyone wanting better broadband for streaming etc, get rid of @TalkTalk for their shoddy and poor service, and instead, get @bt_uk fibre. Gone from 37mg to 150meg for same price £30 a month ! Beaut

  • MariaBurrows18
    Maria Burrows (@MariaBurrows18) reported

    @TalkTalk My problem is far from resolved after several attempts. I have been on the live chat attempting to get a cheaper rate and been cut off to three advisers. Completely useless customer service. Very frustrated. It was a joke. I have spent over two hours and achieved nothing.

  • jjunmongg
    • 알렉슨 🎩 aleexxsun • (@jjunmongg) reported

    Changsun: Pops up when there's good stuff he wanted to show (legendary Jaejun's vacuum video) Taehoon: must-upload-selca-front-angle (still cute tho!) Sunghyuk: lost his way in Talktalk (showed a progress little by little, we support!)

  • sfika_maria
    The rock of Sisyphus (@sfika_maria) reported

    @TalkTalk Still no internet and no access to your customer service. Only people asking me the same questions without doing anything to fix my issue. I ve already checked which internet providers offer 24/7 customer service support. Virgin here we come.

  • sfika_maria
    The rock of Sisyphus (@sfika_maria) reported

    @TalkTalk Internet is down. Spoke to two of your IT support each verifying that the issue is resolved yet internet still down. And on top of that your customer service has closed for tonight. Is this a joke? No 24/07 customer service available?

  • matthewhardeman
    Matthew Hardeman (@matthewhardeman) reported

    @TalkTalk hi there, spent an hour with your help desk and they have no idea why we have no WiFi. They’re sending a new router while we also just received an email saying there were engineer works and everything is fixed (it isn’t). Please tell me what is going on? This is crazy!

  • HarropWSam
    Sam William Harrop (@HarropWSam) reported

    Honestly cannot wait to switch from @TalkTalk to @bt_uk on the 8th of February, it’s got that bad that I can’t even watch catch up on my TV!

  • AnnieChalamet23
    Annie🐝 (@AnnieChalamet23) reported

    @TalkTalk still losing internet connection after 5 days of no service it’s a disgrace

  • Alsy09955609
    Alsy (@Alsy09955609) reported

    @TalkTalk No service here since Tuesday , absolutely appalling offshore customer service , on for 2 hours yes, still not sorted