TalkTalk

TalkTalk Outage Report in Basildon, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Basildon, Essex, England 01/18/2026 12:00

January 18: Problems at TalkTalk

TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent TalkTalk outage reports came from the following cities: London, Maldon, Brentwood, Romford, Rayleigh, Southend-on-Sea and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PamGayford Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!

  • henerrrrs H (@henerrrrs) reported from Basildon, England

    @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

  • danwalker0203 Daniel Walker (@danwalker0203) reported from Grays, England

    @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @TalkTalk THE PROBLEM IS NOT AT MY END.

  • Themightyboss richard townend (@Themightyboss) reported from Basildon, England

    @TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience

  • clarkee94 Sam (@clarkee94) reported from Maldon, England

    TalkTalk have gotta be the worst internet providers of all time. The sooner I can move to EE Broadband, the better

  • PoppiesFD Poppies FloralDesign (@PoppiesFD) reported from Chelmsford, England

    @TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from London, England

    @TalkTalk Still not working. Was promised it’d be Tuesday, and then promised it’d be yesterday and still nothing. I’m just plain being lied to......

  • fabby_chic Sue Saunders (@fabby_chic) reported from London, England

    @TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel

  • Jones1966Lisa lisa jones (@Jones1966Lisa) reported from Dartford, England

    @TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home

  • JessicaGarty Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England

    @TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.

  • ladyzfave Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @TalkTalk 1 Windows 10 desktop. 1 UNIX laptop. Not at the same time. Please stop finding reasons fir the server admins not to do their job and fix it.

  • nora_selinah Nora Selina Helal (@nora_selinah) reported from London, England

    @talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph

  • JarJarGeek 𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕 (@JarJarGeek) reported from London, England

    @EmmaLovelace @TalkTalk Well I suppose that narrows my choices down

  • Jones1966Lisa lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

  • danwalker0203 Daniel Walker (@danwalker0203) reported from Grays, England

    @TalkTalk you have the worst customer service I have ever experienced.

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • lolsmac0523 ELMac (@lolsmac0523) reported

    @TalkTalk been ignored on the phone. I want to cancel my services and it takes pulling teeth to do so. The engineers failed to install my line so why should I pay for a service not completed?

  • NathanielOUFC Nathan (@NathanielOUFC) reported

    @TalkTalk are you guys down in West Oxfordshire? No service since the very early hours of the morning.

  • suetowns Susan Townshend 🏃🏼‍♀️💚 (@suetowns) reported

    I have never had a problem with my broadband and WiFi connection. As soon as I changed provider your service has been abysmal @TalkTalk I am still a paying customer until the 16/11…..sort it out 🤬

  • dianiuke Diana.eurocontactsgb (@dianiuke) reported

    @TalkTalk Having a business account with @talktalk is signing a death sentence. They don’t support clients on weekends, and I don’t have internet since Friday. After useless private convo I was told to call on Monday. Outrageous!

  • Bob_Ay_It BOB (@Bob_Ay_It) reported

    @TalkTalk thanks for the lack of service in the Cannock area this week! Makes working from home impossible! 👍🏻

  • LewisMNorth Lewis North (@LewisMNorth) reported

    @TalkTalk ironic that I moan like hell these past three months regarding having no internet. I get put through to a specialist technical support team & instantly identify a problem, confirming an engineer will be attending within 72 hours; with the last day being Thursday.

  • DaxWheeler Dax Wheeler (@DaxWheeler) reported

    @TalkTalk worst customer service I've come across

  • kevbadd kevbadd (@kevbadd) reported

    @TalkTalk If you are capable of direct customer care and contact; this could be resolved quickly.

  • EcoWitch Eco Witch (@EcoWitch) reported

    @geraintthomas @TalkTalk How far are you from the cabinet? We had exact same problem & eventually BT engineer told us we should never have been sold superfast as we are on the threshold distance for it, & that is why it keeps dropping. He said slower speed doesn't drop as often

  • silkykova silkykova 💫 (@silkykova) reported

    @TalkTalk Lads my internet is down I live in Alderley edge what’s happening