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TalkTalk Outage Report in Basildon, Essex, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

CityProblem TypeReport Time
Romford Internet 12 days ago
South Benfleet E-mail 12 days ago
Southend-on-Sea Internet 12 days ago
Southend-on-Sea Internet 12 days ago
Southend-on-Sea E-mail 12 days ago
South Benfleet E-mail 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • 1011FOXEE
    beverley fox (@1011FOXEE) reported from Chelmsford, England

    @TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!

  • Lauren_1708
    Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England

    @TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?

  • Lauren_1708
    Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England

    @TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.

  • cliffmasterson
    Cliff Masterson (@cliffmasterson) reported from Higham, England

    Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

  • ConnorKinch
    Connor Kinch (@ConnorKinch) reported from Canvey Island, England

    @TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

  • Livvy1984
    Olivia (@Livvy1984) reported from Southend-on-Sea, England

    @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

  • Davidp1103
    Davidp (@Davidp1103) reported from Gravesend, England

    @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

  • hughie_go
    Hugh Gorton 🇪🇺 🔶 #FBPA #FBPE #FBPPR #GTTO (@hughie_go) reported from Kelvedon Hatch, England

    @RunnymedeTrust @GoodLawProject She reminds me of Philip Green. A failed businessman who treated his workers like dirt. He kept the profits from his stores rather than investing in them, crucially in IT. Dido failed to invest to keep her customers safe. As a former TalkTalk customer I never had secure email.

  • BoogersWestHam
    WestHamBoogers (@BoogersWestHam) reported from Basildon, England

    @TalkTalk 2 a shoutout as that was superb service. Never had an issue with talktalk, been a customer for years. I cant comment on facebook as no comment option available to me

  • boyci3
    Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

  • tracy13561
    TracyJG (@tracy13561) reported from Gravesend, England

    @TalkTalk seems to be problems in the Gravesend area, any info ?

  • Tracey_Harper
    Tracey Harper 💙 (@Tracey_Harper) reported from South Woodham Ferrers, England

    @TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.

  • mampers84
    Grand Mampster Flash (@mampers84) reported from Basildon, England

    @TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

  • stevenjonesorig
    Steven Jones (@stevenjonesorig) reported from Romford, England

    Just got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.

  • fiona_skywalker
    Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported from Grays, England

    @NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.

  • TheSimonC90
    🏳️‍🌈⭐Simon, Aunty Gay⭐🏳️‍🌈 (@TheSimonC90) reported from Chelmsford, England

    Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call

  • Rainnie2011
    Stop the world, I want to get off. (@Rainnie2011) reported from Canvey Island, England

    Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk

  • Julia_Montague
    Julia Taylor (@Julia_Montague) reported from Rayleigh, England

    @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @TalkTalk absolutely disgusted that a complaint has been closed without my knowledge. Also have been on the phone still no resolution.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Linda_Brown_TBC
    Linda Brown (@Linda_Brown_TBC) reported

    @TalkTalk Still our internet does not work— I am taking this matter to my MP! I’m paying for a full service and not getting it! Your customer service department is useless! My contract comes to an end in September - please advise me how to get out of it now!!!

  • Sukymac21
    dmc (@Sukymac21) reported

    @TalkTalk lost network in NE41/ Northumberland-been off since 5am! Need it for important work!

  • neviestickss
    Nevie Sticks (@neviestickss) reported

    @DouglasRob0 @TalkTalk @Ofcom Never thought of this. Thanks

  • Rachelssupperc1
    Rachelssupperclub (@Rachelssupperc1) reported

    @TalkTalk again the lack of help is just appalling tried again by DM message and again you failed to solve the problem. How hard is it to send a customer a new router as promised 6 weeks ago.... so frustrating

  • hayleyward_x
    - h a i l s. (@hayleyward_x) reported

    @TalkTalk It says there's no issues with the service, now I'm getting 2 download speed.

  • _RubyWoo_
    Ruby🦩 (@_RubyWoo_) reported

    @TalkTalk can you confirm there is a network issue in the Manchester area? My wifi was working fine up to a couple of hour ago, then I couldn't connect, and now it's terribly slow. I need this for work so it's very important the issue is resolved by tomorrow...

  • jadeabbs
    Jade (@jadeabbs) reported

    @TalkTalk can someone please help me urgently. My 84 year old grandad is without a working landline. He cannot receive any incoming calls and is waiting for a very important call from the hospital. Please sort this out!!!

  • ramzan_a95
    Ramzan (@ramzan_a95) reported

    @tasleemio I’ve heard Sky and Talktalk are the worst. Virgin is normally decent in my area

  • fuzzyduckbeer
    Fuzzy Duck Brewery 🦆 (@fuzzyduckbeer) reported

    @wildcraftbrews We use @TalkTalkBiz. Don't mix up with consumer Talktalk who are awful. Their support on line faults has been superb - they have sent BT OpenReach out the next day every time we have had a fault.

  • woodyCook1
    woody Cook (@woodyCook1) reported

    @TalkTalk Should change your name to scam scam. Put up broadband price. Rung to cancel Offered new contract at lower price and then charged £30 for the privilege. Scam Scam