TalkTalk Outage Report in Basildon, Essex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, South Benfleet, Southend-on-Sea, Romford, Brentwood and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
London, England
@EmmaLovelace @TalkTalk Well I suppose that narrows my choices down
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Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Sue Saunders
(@fabby_chic) reported
from
London, England
@TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Anderson
(@StevenA16622111) reported
@TalkTalk Could you please contact me on 07846769931. I have tried for over 16 hours on messages to no avail. I have been without internet for days. Engineer was supposed to call Monday but never turned up
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Dermo
(@Dermo___) reported
@TalkTalk your customer service is a joke. I've had no Internet for over 3 weeks. 2 engineers have been out and gave both said thd same thing, I need a new router. Why aren't yiu sending me one????
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Harris Hawk
(@azure111s) reported
@TalkTalk I no longer have any direct concerns since I am, thankfully, no longer a customer. I’m sad to see that current customers suffer, as I did, when I had the misfortune to be one.
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Ali Smith
(@AlisonSmith29) reported
Thanks to Soniya at @TalkTalk my issue is now resolved 🥳🥳🥳🥳
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Ali Smith
(@AlisonSmith29) reported
@Bankersbonus1 I’m currently fighting with @TalkTalk who won’t let me cancel an engineer visit because I have missed the cut off point for cancellation which was actually 4 hours before I made the fecking appointment
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Zafar
(@alikhaz_is) reported
@TalkTalk I've called the number and chose option to cancel and surprisingly a human answered within 25 seconds, I have given notice to cancel, here's hoping more clients do so and TTB is consigned to the dustbin of poor service and support providers. @bt_uk Hi 😜
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Simon Jay
(@SimonJayUk) reported
Absolute terrible week of intermittent broadband service from @talktalk and tonight it went off at 7pm and hasn't come back on since. Awful service from @talktalk customer services. Paying for a service with no service. Welcome to Britain 2025 🙄
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Ian Exon
(@IeExon) reported
@TalkTalk congratulations you've made your customer service even worse. don't want talk to a bot I want talk to a person to query a change on my bill
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Asterism MS¹³☀️ 🏴
(@S829MLY) reported
@SkyNews Every time we renew TalkTalk broadband contract they put the TV package on, we've never ever had a tv box to watch it on. You then get charged until it's removed.
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TalkTalk
(@TalkTalk) reported
@azure111s Hi there, Harris. I am sorry for the bad experience you've had with us, and this is certainly not the service that we aim to provide to our customers. Can you kindly elaborate on the concerns that you have regarding your TalkTalk account and services - Yolanda