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TalkTalk

TalkTalk Outage Report in Basildon, Essex, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

CityProblem TypeReport Time
Romford Internet 9 days ago
South Benfleet E-mail 9 days ago
Southend-on-Sea Internet 9 days ago
Southend-on-Sea Internet 9 days ago
Southend-on-Sea E-mail 9 days ago
South Benfleet E-mail 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

  • JessicaGarty
    Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England

    @TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @TalkTalk THE PROBLEM IS NOT AT MY END.

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @TalkTalk you have the worst customer service I have ever experienced.

  • PoppiesFD
    Poppies FloralDesign (@PoppiesFD) reported from Chelmsford, England

    @TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @TalkTalk 1 Windows 10 desktop. 1 UNIX laptop. Not at the same time. Please stop finding reasons fir the server admins not to do their job and fix it.

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @MartinSLewis @MoneySavingExp @TalkTalk PLEASE BE AWARE! SCAMMERS CALLING FROM THIS NUMBER01726992974 PRETENDING TO BE FROM TALKTALK, ADVISING THE CUSTOMER THEIR ROUTER IS CORRUPTED. @TALKTALK ARE NOT CALLING CUSTOMERS ADVISING THEM OF THIS. IT'S A HOAX. #DONTGETCAUGHTOUT #SCAM

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • Char_Nevaeh
    Charlotte Gale (@Char_Nevaeh) reported from Wainscott, England

    I’ve had such problems with my @TalkTalk internet connection for nearly the past week! Nothing from 07/08 til 10/08 with promises of updates via text when reconnection will happen....NOTHING! Intermittent connection & out for hours at a time since then!! Absolute joke! 😡

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @TalkTalk Yes I've been a customer for years and always report the numbers advising on Twitter when possible. In the hope to raise awareness for others to prevent them being scammed!!! I hope your tech team can block this number.

  • Themightyboss
    richard townend (@Themightyboss) reported from Basildon, England

    @TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience

  • clarkee94
    Sam (@clarkee94) reported from Maldon, England

    TalkTalk have gotta be the worst internet providers of all time. The sooner I can move to EE Broadband, the better

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @TalkTalk Yes! I have just got off the phone from reporting the number and setting up 1472 to protect myself. This service should be made public on social media for those who are not aware of it and don't actually know where to turn. @TalkTalk #scammers @MartinSLewis @MoneySavingExp

  • PamGayford
    Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • henerrrrs
    H (@henerrrrs) reported from Basildon, England

    @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Flo_Bird87
    Flo (@Flo_Bird87) reported

    @TalkTalk customer service is awful! Over the past week I have been helping my elderly grandmother access her emails as she has forgotten her password, but there seems to be no one that can help resolve this!! She’s been a customer for over 20 years but clearly means nothing!

  • Dawn21490246
    Dawn (@Dawn21490246) reported

    @TalkTalk hi, I’m unable to get into my account but would like to find out when my contract ends, can you help me with this please?

  • heisvri
    V.RI (@heisvri) reported

    care to fix my problem? @TalkTalk

  • GwastraffA
    Gwastraff Amser (@GwastraffA) reported

    Dearest @TalkTalk, your broadband has been consistently shite for weeks now. No, I won't call your customer services or talk to your chatbots. Yes, I turn the router in and off again, and no it isn't an issue with our devices. People pay you for a service. Sort. It. Out.

  • alantherogue
    el presidente big roguey (@alantherogue) reported

    @Jamoverflow nah don't feel guilty, **** talktalk forever

  • AmberJSheridan
    amber sheridan. (@AmberJSheridan) reported

    @bt_uk I have been informed by TalkTalk that the current problem with our internet (not had any for over a week) is due to a BT outage in our area (Whitnash, Leamington Spa). Can you confirm this and inform of any further updates please?

  • tomadkins1993
    Thomas Adkins (@tomadkins1993) reported

    @TalkTalk no internet for 2 days. Unable to connect to online chat. How about some customer service

  • AmberJSheridan
    amber sheridan. (@AmberJSheridan) reported

    @TalkTalk have had no internet service for over a week now, all mobile data has been used up and more has had to be paid for. On the live chat one assistant said it was a router fault, another informed that the problem was with BT in our area. Can anyone help please?

  • Aabu21480992
    A.abu (@Aabu21480992) reported

    @TalkTalk Can you offer me service that actually work. Customer services that provides that know what their doing

  • Rakesh_kumarM
    Rakesh Kumar M (@Rakesh_kumarM) reported

    @TalkTalk dear Gerad can you please help me close my Internet connection as on 21 Feb 2021. Pleae let me know if you need more information. I am moving out of UK hence the request.