TalkTalk Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS16.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Chelmsford, Dartford, Upminster, Southend-on-Sea, South Benfleet, Basildon, Rayleigh, Gravesend and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Chelmsford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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Sue Saunders
(@fabby_chic) reported
from
London, England
@TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel
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adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Cath ♀️
(@Giggsclifton) reported
@murrymutmint @TalkTalk Hm unyet when you go onto the talktalk website it says there are no problems and everything is working ok...clearly not. I guess we've just got to hope it rights itself at some point this evening 🙄
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Mentor Man
(@Stevebrinda66) reported
@TalkTalk hi, our router has been switching on and off all day today in Leeds 15 area! Can you help please?
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Marie Woodhouse
(@murrymutmint) reported
@salohcinnotroh @Giggsclifton @TalkTalk Same over hour and half just to be cut off, appallingly customer service
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Sarah Louise Beeston
(@bee_sl) reported
@TalkTalk Are you taking the mick?? I have been on hold for over an hour every time I call and chat team were no help was on there over an hour for them to tell me they couldn't help. No retention required I just want to cancel.
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Marina Forster
(@MF15nt) reported
@TalkTalk I’m still waiting to be contacted by manager since 12/11! as promised after two hours of live chats;never happened! Sent DM on 17/11, received a reply on 21/11 with invitation to fill the form, the system doesn’t recognise the login…worst service!
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Nina Langabeer
(@LangabeerNina) reported
@TalkTalk broadband down. Tried calling and emailing your team.. No answer. Its been over an hour now.. please communicate to your customers what the issue is and when it will be resolved. This is not good enough
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Pearlers
(@salohcinnotroh) reported
@Giggsclifton @TalkTalk I have issues too in Finchfield! Was hold for an hour then cut me off and said sorry we are closed. Crap service.
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Marie Woodhouse
(@murrymutmint) reported
@Giggsclifton @TalkTalk I am in Wolverhampton and having same problem been trying to get in touch with someone for an hour and half was on hold for nearly and hours then got cut off disgusting customer service!!
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Marie Woodhouse
(@murrymutmint) reported
@Giggsclifton @TalkTalk Same problem as well black box is all green but eero has a red light
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Dutch Barracuda ( @dutchbarracuda@mastodonapp.uk )
(@dutchbarracuda) reported
@TalkTalk One of your managers decided to just up and leave a conversation while trying to resolve an ongoing issue in Twitter DM's. Haven't had a response for over 2 hours. This on top of the hour and half long troubleshooting I did earlier.