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TalkTalk outages and service status in Basildon, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received May 4, 4:19 PM GMT+1.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% TV (25%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Romford, Upminster, Southend-on-Sea, Leigh-on-Sea, and South Benfleet.

CityProblem TypeReport Time
Romford Total Blackout 5 days ago
Upminster Internet 8 days ago
Southend-on-Sea TV 16 days ago
Southend-on-Sea Internet 17 days ago
Romford Internet 2 months ago
South Benfleet E-mail 2 months ago

Nearby cities with recent reports

Romford

1 recent signals

5 days ago

Community Discussion

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TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • AndyStoneSheila
    Andy Stone (@AndyStoneSheila) reported from Romford, England

    @talkTalk internet is DOWN

  • JessicaGarty
    Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England

    @TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home

  • Ben_Madden_86
    Ben Madden (@Ben_Madden_86) reported from Orsett, England

    @TalkTalk you really are terrible! Never had so much trouble with broadband, the only resolution you can come up with is to give me another router (the same as I have) or CHARGE me for a super router! BT have already confirmed there is no fault!!! No wonder you are so cheap! 😡

  • fraser_mcp
    fraser_mcp (@fraser_mcp) reported from Romford, England

    @TalkTalk @TalkTalkGroup hello, can someone help! Broadband still not working after 2 very long hours yesterday evening on phone to customer services, was told it would be fixed by midnight! Letter sent to customers with wrong info and no customer comms. Very dissatisfied

  • adrianplummer5
    adrian plummer (@adrianplummer5) reported from Billericay, England

    @Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!

  • AngelaH58
    Angela58 ✝ CK💔 🚜 MEGA (@AngelaH58) reported from Stifford, England

    @TalkTalk loads of people with no WiFi in RM15 but your telephone service agents haven't got a clue about it. Online search says there's no issues but it's down over a wide area. At least support the people who pay for this service correctly.

  • cliffmasterson
    Cliff Masterson (@cliffmasterson) reported from Higham, England

    Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.

  • fiona_skywalker
    Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported from Grays, England

    @NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • stevenjonesorig
    Steven Jones (@stevenjonesorig) reported from Romford, England

    Just got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.

  • henerrrrs
    H (@henerrrrs) reported from Basildon, England

    @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

  • PamGayford
    Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @TalkTalk Yes I've been a customer for years and always report the numbers advising on Twitter when possible. In the hope to raise awareness for others to prevent them being scammed!!! I hope your tech team can block this number.

  • Tracey_Harper
    Tracey Harper 💙 (@Tracey_Harper) reported from South Woodham Ferrers, England

    @TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.

  • BoogersWestHam
    WestHamBoogers (@BoogersWestHam) reported from Basildon, England

    @TalkTalk 2 a shoutout as that was superb service. Never had an issue with talktalk, been a customer for years. I cant comment on facebook as no comment option available to me

  • AndyStoneSheila
    Andy Stone (@AndyStoneSheila) reported from Romford, England

    @TalkTalk Internet is DOWN in IG8 area

  • Livvy1984
    Olivia (@Livvy1984) reported from Southend-on-Sea, England

    @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk It’s extortion. Bad practise by a big company. Let’s hope you lose thousands of customers as a result.

  • theSellingColl
    The Selling Collective (@theSellingColl) reported

    @TalkTalk My elderly father has been locked out of his free webmail for 2nd week running. He is a loyal broadband customer but we are making 0 progress via phone support. This is his primary contact method. Can someone please DM me to help #TalkTalk #CustomerService

  • DentWrexham
    DentWrexham (@DentWrexham) reported

    @TalkTalk Hard to believe this ! What a shambles, Openreach engineer turned up (The 2 nd one)(2nd Visit) sorry mate can’t do that need specialist fitter. I really have no confidence whatsoever now, the communication just to fit fibre is awful.

  • alliewillie38
    allie ♥️ (@alliewillie38) reported

    @TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.

  • Nelia23893053
    Nelia@the madhouse (@Nelia23893053) reported

    @Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.

  • amiewa23
    Amie Rushe (@amiewa23) reported

    @TalkTalk Issue in Crossamglen northern ireland no status noted anywhere online just an automated voice recording when you ring ???

  • bigoltiddies
    Tigol (@bigoltiddies) reported

    @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

  • TheLimpingMerc
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reported

    Go on @TalkTalk make my f**king day & call me again, I dare you, I double dare you… I told you last time what would happen & your “customer service” agents hanging up on me isn’t going to stop me cancelling at end of contract now other @CityFibre providers are available…🤬

  • WF2K_
    Kerrie (@WF2K_) reported

    Hi @TalkTalk I've had issues with your customer service calling here again even though I made a complaint and was assured no one would call, and then another person said they removed my number for me but then I received another call the following day.

  • John_the_hawk
    Marley (@John_the_hawk) reported

    @TalkTalk Customer service is unmatched. When your broadband dies, you cannot speak to anyone. They text a link so you can report the fault…using the broadband that isn’t working. So, if you’ve no mobile data, it’s perfect: you need the internet to tell them you don’t have the internet.🙄