TalkTalk

TalkTalk Outage Report in Basildon, Essex, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Basildon, Essex, England 02/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent TalkTalk outage reports came from the following cities: London, Maldon, Brentwood and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • spookyjulie Sarah Elizabeth Cox (@spookyjulie) reported from London, England

    @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

  • Julia_Montague Julia Taylor (@Julia_Montague) reported from Rayleigh, England

    @YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.

  • mampers84 Grand Mampster Flash (@mampers84) reported from Basildon, England

    @TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?

  • csmithbbk Christopher (@csmithbbk) reported from Chelmsford, England

    @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

  • TimLundSE26 Tim Lund (@TimLundSE26) reported from London, England

    @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

  • CallMe_Abbyy bbystallion’ (@CallMe_Abbyy) reported from London, England

    I’m so tired of all these unprofessional people at @TalkTalk ! I’d like a contract termination ASAP & you customer advisor just hung up on me after I had told her I’d like a termination

  • _Ayifas_ Saphi (@_Ayifas_) reported from London, England

    Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

  • tracy13561 TracyJG (@tracy13561) reported from Gravesend, England

    @TalkTalk seems to be problems in the Gravesend area, any info ?

  • vikki250 vikki lambert (@vikki250) reported from London, England

    Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

  • vikki250 vikki lambert (@vikki250) reported from London, England

    @TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

  • gingerLadd73 Ginger Hammer (@gingerLadd73) reported from London, England

    @TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

  • boyci3 Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

  • Livvy1984 Olivia (@Livvy1984) reported from Southend-on-Sea, England

    @TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?

  • Davidp1103 David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.

  • gingerLadd73 Ginger Hammer (@gingerLadd73) reported from London, England

    @TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

  • TheSimonC90 🏳️‍🌈⭐Simon, Aunty Gay⭐🏳️‍🌈 (@TheSimonC90) reported from Chelmsford, England

    Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call

  • MadeleineCuff Madeleine Cuff (@MadeleineCuff) reported from London, England

    @TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

  • vikki250 vikki lambert (@vikki250) reported from London, England

    @TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

  • Davidp1103 Davidp (@Davidp1103) reported from Gravesend, England

    @Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • pbuddo Paul Budd (@pbuddo) reported

    @TalkTalk I have spent a cumulative 27 hours on the phone to this joke company trying to get a refund for a service that does not work! They cut the line on me every time and then back to square one. Avoid at all costs !!!!!

  • Joel44984758 Joel (@Joel44984758) reported

    @TalkTalk My interest down can't do anything This a joke now Can send someone out fix it

  • goldenthesarge NTweet (@goldenthesarge) reported

    @TalkTalk Phone support refusing to help me update payment info, even though I have the tel number, account number and current payment details. @TalkTalk heading for a 2nd OFCOM complaint in as many months. Currently No1 on my worst customer service list.

  • gricius_mantas Mantas Gricius (@gricius_mantas) reported

    @TalkTalk my internet is still down after 72 hours and I have no notification as promised by your team

  • AshJCGriffin Sénda (@AshJCGriffin) reported

    @TalkTalk not only has my wifi been down for days they don’t help, tell you to message back 24 hours later and ask the same questions over and over. No UK phone number all done through some clunky online chat. Shocking really

  • karenfiona14 Karen Heaney (@karenfiona14) reported

    @TalkTalk @TalkTalk so no, until the contract is terminated and until you recognise your massive process failings then your service remains APPALLING and UNACCEPTABLE ( yes I know capitals are shouting)

  • M1877777 Ismael (@M1877777) reported

    @mrjamesobrien2 @TalkTalk Same . Dogshit service

  • MistakenWhiskey Matthew Gilpin (@MistakenWhiskey) reported

    @TalkTalk Can you explain why twice in a month we have had to contact talk talk to send someone to fix our internet and twice they have not turned up, we've had shocking service for the past 6 weeks getting less than subpar service.

  • JBdoessound Jon JB Wills (@JBdoessound) reported from Gosport, England

    I’m very pleased with @TalkTalk today. We have a problem on our broadband where using a VPN stops everything else from working. I posted on the Community and less than 0.5hr later I’m being sent a replacement router. Praise where it is due!

  • Paul_Franks11 Paul Franks (@Paul_Franks11) reported

    @OpenreachHelp Any update when an engineer will be attending Croxdale/DH6 please? Have queried with TalkTalk who couldn't provide a timescale and just advised 'fault progression will continue as per the Infrastructure Event Solution'