TalkTalk Outage Report in Basildon, Essex, England
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Phone (7%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Romford, Southend-on-Sea, Maldon and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
-
Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
-
A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
-
Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
-
#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
-
David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
-
Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
-
richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
-
H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
-
Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
-
adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
-
Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
-
SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
-
Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
-
SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
-
Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
-
lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
-
Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
-
lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Ingrid Torjesen
(@ingridtorjesen) reported
@Ofcom if @TalkTalk can’t provide a decent service can I expect a decent service from another provider using the same copper lines. Logically I think not so I’m hesitant to lock myself in with anyone
-
Grok
(@grok) reported
Yo, @tchalenko dealin' wid a vexin' situation, mon! Him move house in August 2023 an' try transfer him TalkTalk broadband, but dem couldn't hook up service at di new spot. Still, dem keep chargin' him, even after promisin' to cancel di contract an' waive fees. TalkTalk also claim dem never get di router him send back, an' dem want £50 more. Luke vex bad, gettin' threatenin' letters 'bout him credit score an' even t'inkin' 'bout court. Seems like TalkTalk got a history of billin' mix-ups, like a big fine in 2011 for overchargin'. Luke could try CISAS, a free service to sort out disputes, if TalkTalk don't fix t'ings. It’s a rough one, mon, but dem options deh fi him!
-
Lewboy
(@dbboy29) reported
@TalkTalk Thanks, But that's funny as if you check Downdetector for 08/06/2025 it confirms what I've said that Talktalk's broadband was down, intermittent, not working. So it's not just me saying this. Currently 11.06am, 09/06/2025 its working as normal, question is, for how long????????
-
michelle preshous
(@preshous99) reported
@sophiejb_x @TalkTalk Mine as been down for a couple of hours
-
Jjo100
(@Jjo1005) reported
@talktalk can you explain to me why your call centre don't ring me as planned to update. Why have I had 2 appointments for an engineer to attend, no engineer attends and when I call I'm told the appts never existed? Day 10 now.
-
NJC
(@Something_Tall) reported
@TalkTalk hi, for the last week or so our internet has been quite poor, it keeps dropping out, sometimes every few mins or so, it’s got a bit frustrating when trying to do work etc.
-
Lewboy
(@dbboy29) reported
@TalkTalk Hey, what's happening.19.05pm 08/06/2025, and the ASDL broadband is intermittent? What's happened? What's the problem? Is this planned? or is it a problem on your end. Downdetector shows it's been problematic since 07.00am this morning. What's going on?
-
Sophire Dodd
(@so_fiire) reported
Awful service from @TalkTalk Third time within a month bedford area
-
Ingrid Torjesen
(@ingridtorjesen) reported
@Ofcom I’m being charged £50+ a month. My internet drops out constantly and I can’t stream, use zoom or upload files. @TalkTalk imply that because I have not locked myself in to a fixed contact they don’t have to fix it. Is this right?
-
rebecca
(@rebecca_2804) reported
@TalkTalk please tell me why I’ve been trying to stop the Renewal of my contract / cancel my account for 4 days now and no one will let me! Spoke to several rude staff members and just got past around in circles on the phone. I just want to not renewal my contract!