TalkTalk Outage Report in Basildon, Essex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Brentwood, Romford, Rayleigh, Southend-on-Sea and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Steven Jones
(@stevenjonesorig) reported
from
Romford, England
Just got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Grays, England
@NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.
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Stop the world, I want to get off.
(@Rainnie2011) reported
from
Canvey Island, England
Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk
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Tracey Harper 💙
(@Tracey_Harper) reported
from
South Woodham Ferrers, England
@TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk absolutely disgusted that a complaint has been closed without my knowledge. Also have been on the phone still no resolution.
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beverley fox
(@1011FOXEE) reported
from
Chelmsford, England
@TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.
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Stuart Brown
(@stuartbrown4) reported
from
London, England
@TalkTalk Hi talk talk we haven't had Internet for over 48 hours now I have been on your web chat to no avail. I also have a special needs daughter that now cannot access the Internet. Any help would be much appreciated.
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Connor Kinch
(@ConnorKinch) reported
from
Canvey Island, England
@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
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Akid Zolkifli
(@AkidZolkifli) reported
from
London, England
@TalkTalk Hi I've seen a few areas where the internet is not working and it's the same for us for the last hour too. Any help?
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?
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Julia Taylor
(@Julia_Montague) reported
from
Rayleigh, England
@YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.
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Glor
(@Bubblylass13) reported
from
London, England
@TalkTalk hi I’ve had no internet since yesterday can internet icon on router still doesn’t help. Pls respond I don’t know what’s going on but I need this sorted ASAP
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?
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WestHamBoogers
(@BoogersWestHam) reported
from
Basildon, England
@TalkTalk 2 a shoutout as that was superb service. Never had an issue with talktalk, been a customer for years. I cant comment on facebook as no comment option available to me
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk Please do me so I can respond. Utter disgusting service
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Davidp
(@Davidp1103) reported
from
Gravesend, England
@Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38
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bbystallion’
(@CallMe_Abbyy) reported
from
London, England
I’m so tired of all these unprofessional people at @TalkTalk ! I’d like a contract termination ASAP & you customer advisor just hung up on me after I had told her I’d like a termination
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Cliff Masterson
(@cliffmasterson) reported
from
Higham, England
Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.
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Hugh Gorton 🇪🇺 🔶 #FBPA #FBPE #FBPPR #GTTO
(@hughie_go) reported
from
Kelvedon Hatch, England
@RunnymedeTrust @GoodLawProject She reminds me of Philip Green. A failed businessman who treated his workers like dirt. He kept the profits from his stores rather than investing in them, crucially in IT. Dido failed to invest to keep her customers safe. As a former TalkTalk customer I never had secure email.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Weasle
(@weasleman1974) reported
@TalkTalk Same thing customer service department say sorry but cannot help as we cannot do that. Our process, but your process has failed well here you go to fix sign up for a longer contract or leave Talktalk
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Colin F
(@ColinFr64315528) reported
Can you believe this extremely poor company @TalkTalk . Appointment made by CEOS office for engineer to call after months of complaints, and guess what. No wonder they're rated the worst broadband company. You write to the CEO Trisha Harrison and staff, your totally ignored.
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Bracknell_Bloke
(@Bracknell_bloke) reported
@emzhollis I would never use TalkTalk for anything tbh.
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Pete Duffy
(@Pete_Duffy) reported
@TalkTalk possibly the worst and most frustrating customer service department I have ever had to use. I just want to cancel my contract! Stop passing me from person to person!
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Robyn.Haldane
(@robyn_haldane) reported
@TalkTalk I already have and nothing has been done other than your Twitter colleague giving me a customer service number which after I called all of the above subsequently occurred.
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Robyn.Haldane
(@robyn_haldane) reported
Ps this is 7 hours of my time on calls to different @TalkTalk people who are all saying they can’t help me and passing buck to someone else. Astonishing really that a service provider can act so poorly
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Pink Spaghetti
(@PinkSpag_Norma) reported
@TalkTalk Hey @TalkTalk, you owe me a £26 refund which hasn't been processed and your chat response times out/waiting times on the phone is hours... the service from you has been appalling. How can I get my refund? Also considering cancelling due to poor service. Only so much I can take.
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Weasle
(@weasleman1974) reported
@TalkTalk For what I have already spoke To customer services. If I want faster broadband I have to sign up for a new contract due to a mistake in TT migration cancelling my engineer appointment. Second resolution we will waive the leaving fee. This is what your team has said.
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Audrey Scott-Roberts
(@odzfrench) reported
@TalkTalk my mother in law lives 500 miles away. For 2nd time in 4 months her phone is not working. You're staff are refusing to do diagnostic test because I'm not at property. My mum can't phone to report as her phone line is down!
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Robyn.Haldane
(@robyn_haldane) reported
So I’ve phoned @virginmedia who have set up my new fibre internet in less than 24 hours. Yet I am still out of pocket from @TalkTalk , unable to get anywhere with my cancellation of a contract I have NEVER agreed to and unable to speak to someone to advise. Worst service