TalkTalk Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at TalkTalk
TalkTalk is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Maldon, Brentwood, Romford, Rayleigh and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Christopher
(@csmithbbk) reported
from
Chelmsford, England
@TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@JCahun) reported
@A45361831A @TalkTalk Yeah you sorted it cheers crazy how talk talk never said that after all these weeks telling customer service
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Nobat Marri Baluch
(@nobatmarri) reported
@TalkTalk I wanted to cancel this contract on the 1st week when they installed ONT with no internet but talktalk customer sevice kept on giving me hope that they will fix it in a day or two and i kept on waiting. now a whole month has passed with no working connection
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Nobat Marri Baluch
(@nobatmarri) reported
@TalkTalk Since 20th June the it was scheduled 10 times but no service no engineer visit between 20th June to 18th July only two visits just to take the picture of ONT’s flashing light
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simon jones
(@simonjo26221531) reported
@TalkTalk Whats the point you dont help and your agebts follow scripts. When my 30 days of speed guarantee is up i will be leaving talktalk and cancelling my contract
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Mrs Grumpy fae Govan ♀️
(@TheFunkyUnicor1) reported
Why the **** does my Talktalk broadband keep dying at 1am? Can't find their @ and well f**ked off with them. The bastards are charging me £24 a month for intermittent service and I can never contact them when I need to. Utter cnuts! 😡
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Colin F
(@ColinFr64315528) reported
@TalkTalk still no internet for at least eight days, customer service as good as useless. CES office can't be bothered to reply or contact you. I suppose next step ombudsman, why do we have to put up with crap service. @NadineDorries
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Danny Boyle
(@dannytboyle) reported
@A45361831A @TalkTalk Same, white light, tests say connection is healthy. Terrible company
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Nobat Marri Baluch
(@nobatmarri) reported
@TalkTalk I wanted to cancel this on the contract pn 1st week when they installed ONT with no internet but talktalk customer sevice gave me hope they will fix it this in a day or two and i kept on waiting now a whole month has passed with no working connection
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Titan Lysander
(@balgus75) reported
@TalkTalk YET AGAIN AT MIDNIGHT MONDAY YOU GO DOWN AND I HAVE TO RESET THE ROUTER NUMEROUS TIMES. STILL NOT BACK ONLJNE AND ITS 01.03AM. UNACCEPTABLE! I JUST CAME BACK TO YOU BUT WANT TO LEAVE AGAIN, NO I WILL NOT PAY AN EARLY LEAVING FEE!! 0/10!
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Mrs Grumpy fae Govan ♀️
(@TheFunkyUnicor1) reported
@TalkTalk are ****. My broadband regularly dies around 1am for at least an hour. No internet so can't contact them online and phonelines closed. When I can contact them they can never find a problem and they charge me £24 a month for this sub-standard service. A Tory donor though