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TalkTalk

TalkTalk Outage Report in Basildon, Essex, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent TalkTalk outage reports came from the following cities: Leigh-on-Sea, Romford, South Benfleet, Southend-on-Sea, Brentwood, and Chelmsford.

CityProblem TypeReport Time
Romford Internet 10 days ago
South Benfleet E-mail 10 days ago
Southend-on-Sea Internet 10 days ago
Southend-on-Sea Internet 10 days ago
Southend-on-Sea E-mail 10 days ago
South Benfleet E-mail 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service

  • csmithbbk
    Christopher (@csmithbbk) reported from Chelmsford, England

    @TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?

  • boyci3
    Boycie (@boyci3) reported from Gravesend, England

    @TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?

  • NicolePate6
    Nicole Pate (@NicolePate6) reported from Southend-on-Sea, England

    OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME

  • henerrrrs
    H (@henerrrrs) reported from Basildon, England

    @TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted

  • JessicaGarty
    Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England

    @TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!

  • Davidp1103
    David-19 (@Davidp1103) reported from Gravesend, England

    @TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.

  • jasonjamesstone
    Jason Stone 🔶 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@jasonjamesstone) reported from Sutton at Hone, England

    @TalkTalk Are there broadband service problems in Sutton SM3?

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    @RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.

  • adrianplummer5
    adrian plummer (@adrianplummer5) reported from Billericay, England

    @Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!

  • PamGayford
    Pam Gayford (@PamGayford) reported from Billericay, England

    @jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x

  • PoppiesFD
    Poppies FloralDesign (@PoppiesFD) reported from Chelmsford, England

    @TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name

  • Stardust_Lau
    #LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England

    @TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!

  • A1_Gnarly_Dude
    A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England

    @TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!

  • Themightyboss
    richard townend (@Themightyboss) reported from Basildon, England

    @TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience

  • Jones1966Lisa
    lisa jones (@Jones1966Lisa) reported from Dartford, England

    @TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home

  • danwalker0203
    Daniel Walker (@danwalker0203) reported from Grays, England

    @TalkTalk you have the worst customer service I have ever experienced.

  • ladyzfave
    Grant Moreland (@ladyzfave) reported from Gravesend, England

    @TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone

  • tracy13561
    TracyJG (@tracy13561) reported from Gravesend, England

    @TalkTalk seems to be problems in the Gravesend area, any info ?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • OC_13Coy
    OC_13COY (@OC_13Coy) reported

    @TalkTalk please contact me as your customer is shocking

  • Gailthefragle
    Gail 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙😷💉💉 (@Gailthefragle) reported

    @TalkTalk Hello. I keep having issues with my the tv box freezing and loosing channels.. what can I do?

  • jesshodgkiss03
    Jessica Jane (@jesshodgkiss03) reported

    @TalkTalk anybody else’s WiFi not working?

  • Louise76301051
    Louise (@Louise76301051) reported

    @TalkTalk Seems to be an issue across Hampshire.

  • dodieftmusicals
    sharna (@dodieftmusicals) reported

    @TalkTalk hello, I have no internet and I’ve tried doing all the troubleshooting stuff, I’m in Dorset and saw others are having problems so could it be something in the area?

  • max_faulkner1
    Max Faulkner (@max_faulkner1) reported

    @TalkTalk @robshaffery60 I have the same problem PO14, and the linked Web address seems to be down too

  • apevisions
    hare of the pup (@apevisions) reported

    @MrBlues_666 thanks so much Mr Blues. yeah its frustrating not being being able to talk to someone in person. Im with Talktalk, and feels very dispassionate. I care for someone too, who has dementia, and we rely especially on the landline for emergencies. going to look at Co-op service

  • ja_ewald
    Dr Julie Ewald (@ja_ewald) reported

    @JMBecologist @TalkTalk Went down in east Dorset about 45 minutes ago but back up for me now.

  • muckaniks
    MUCKANIKS (@muckaniks) reported

    Never dealt with anything even close to as piss poor as the customer service from @TalkTalk

  • ShanteNicholas1
    Shante Nicholas (@ShanteNicholas1) reported

    @TalkTalk There is no internet connection in Gosport been down for 30 minutes when will this be sorted!