TalkTalk Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (5%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Maldon, Brentwood, Romford, Rayleigh, Southend-on-Sea and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@TalkTalk THE PROBLEM IS NOT AT MY END.
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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Sam
(@clarkee94) reported
from
Maldon, England
TalkTalk have gotta be the worst internet providers of all time. The sooner I can move to EE Broadband, the better
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Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.
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Rikki Lawton
(@Rikkilawton) reported
from
London, England
@TalkTalk Still not working. Was promised it’d be Tuesday, and then promised it’d be yesterday and still nothing. I’m just plain being lied to......
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Sue Saunders
(@fabby_chic) reported
from
London, England
@TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@TalkTalk 1 Windows 10 desktop. 1 UNIX laptop. Not at the same time. Please stop finding reasons fir the server admins not to do their job and fix it.
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
London, England
@EmmaLovelace @TalkTalk Well I suppose that narrows my choices down
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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ELMac
(@lolsmac0523) reported
@TalkTalk been ignored on the phone. I want to cancel my services and it takes pulling teeth to do so. The engineers failed to install my line so why should I pay for a service not completed?
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Nathan
(@NathanielOUFC) reported
@TalkTalk are you guys down in West Oxfordshire? No service since the very early hours of the morning.
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Susan Townshend 🏃🏼♀️💚
(@suetowns) reported
I have never had a problem with my broadband and WiFi connection. As soon as I changed provider your service has been abysmal @TalkTalk I am still a paying customer until the 16/11…..sort it out 🤬
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Diana.eurocontactsgb
(@dianiuke) reported
@TalkTalk Having a business account with @talktalk is signing a death sentence. They don’t support clients on weekends, and I don’t have internet since Friday. After useless private convo I was told to call on Monday. Outrageous!
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BOB
(@Bob_Ay_It) reported
@TalkTalk thanks for the lack of service in the Cannock area this week! Makes working from home impossible! 👍🏻
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Lewis North
(@LewisMNorth) reported
@TalkTalk ironic that I moan like hell these past three months regarding having no internet. I get put through to a specialist technical support team & instantly identify a problem, confirming an engineer will be attending within 72 hours; with the last day being Thursday.
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Dax Wheeler
(@DaxWheeler) reported
@TalkTalk worst customer service I've come across
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kevbadd
(@kevbadd) reported
@TalkTalk If you are capable of direct customer care and contact; this could be resolved quickly.
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Eco Witch
(@EcoWitch) reported
@geraintthomas @TalkTalk How far are you from the cabinet? We had exact same problem & eventually BT engineer told us we should never have been sold superfast as we are on the threshold distance for it, & that is why it keeps dropping. He said slower speed doesn't drop as often
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silkykova 💫
(@silkykova) reported
@TalkTalk Lads my internet is down I live in Alderley edge what’s happening