TalkTalk outages and service status in Basildon, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- Internet (50%)
- Total Blackout (25%)
- TV (25%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent TalkTalk outage reports came from the following cities: Romford, Upminster, Southend-on-Sea, Leigh-on-Sea, and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Total Blackout | 10 days ago |
|
Upminster
|
Internet | 12 days ago |
|
Southend-on-Sea
|
TV | 20 days ago |
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Southend-on-Sea
|
Internet | 22 days ago |
|
Romford
|
Internet | 2 months ago |
|
South Benfleet
|
2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Olivia (@Livvy1984) reported from Southend-on-Sea, England@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Poppies FloralDesign (@PoppiesFD) reported from Chelmsford, England@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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Christopher (@csmithbbk) reported from Chelmsford, England@TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?
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Grand Mampster Flash (@mampers84) reported from Basildon, England@TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?
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David-19 (@Davidp1103) reported from Gravesend, England@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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fraser_mcp (@fraser_mcp) reported from Romford, England@TalkTalk @TalkTalkGroup hello, can someone help! Broadband still not working after 2 very long hours yesterday evening on phone to customer services, was told it would be fixed by midnight! Letter sent to customers with wrong info and no customer comms. Very dissatisfied
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richard townend (@Themightyboss) reported from Basildon, England@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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Tracey Harper 💙 (@Tracey_Harper) reported from South Woodham Ferrers, England@TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.
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Angela58 ✝ CK💔 🚜 MEGA (@AngelaH58) reported from Stifford, England@TalkTalk loads of people with no WiFi in RM15 but your telephone service agents haven't got a clue about it. Online search says there's no issues but it's down over a wide area. At least support the people who pay for this service correctly.
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Dave Taskis (@FatherFantaskis) reported from Romford, England@RealExoticHawkz @TalkTalk Thanks. @Talktalk still incapable of providing me my service though.
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Grant Moreland (@ladyzfave) reported from Gravesend, England@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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H (@henerrrrs) reported from Basildon, England@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Stop the world, I want to get off. (@Rainnie2011) reported from Canvey Island, EnglandSuch terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk
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Jan Cunningham (@JanJCunningham) reported from Chelmsford, England@TalkTalk just spent over an hour trying to sort out a problem and you cancelled the chat line... Still not resolved. NOT HAPPY
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David-19 (@Davidp1103) reported from Gravesend, England@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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adrian plummer (@adrianplummer5) reported from Billericay, England@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Steven Jones (@stevenjonesorig) reported from Romford, EnglandJust got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.
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Ben Madden (@Ben_Madden_86) reported from Orsett, England@TalkTalk you really are terrible! Never had so much trouble with broadband, the only resolution you can come up with is to give me another router (the same as I have) or CHARGE me for a super router! BT have already confirmed there is no fault!!! No wonder you are so cheap! 😡
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Daniel Walker (@danwalker0203) reported from Grays, England@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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lisa jones (@Jones1966Lisa) reported from Dartford, England@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?
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Phill Hartley (@pesphill) reported@TalkTalk All is fine now. It was a DNS issue but fixed by around 8:30
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Amie Rushe (@amiewa23) reported@TalkTalk Issue in Crossamglen northern ireland no status noted anywhere online just an automated voice recording when you ring ???
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Gillian Lees (@GillianRLees) reportedInternet still down @TalkTalk . Useless reply to my DM. Tried rebooting router. Didn't work.
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Debzzz Needham 🍂 (@DeborahNeedham) reported@TalkTalk why have I received an email telling me I need to start paying for my email account because I’m no longer a customer? I am a Talktalk customer and my email address is linked to my Broadband account
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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Olorin Henderson (@olorinhenderson) reported@NPhil1 @TalkTalk I mean, customer services weren't open at the time of the outage, how would you expect them to leave a voice message? By rubbing Mystic Meg's crystal ball the night before?
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Jessica Beresford (@JessicaB2026) reported@TalkTalk Hi the link doesn’t work, and as a consumer it should be my right to pay via my chosen paid method. This being over the phone, however as a consumer im now restricted due to being transferred to overseas agents with limited English / poor understanding.
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James Pianoman (@oldskoolbiz) reported@TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reported@rellierae Also ‘TalkTalk’ Indian call centre is selling customer info to hackers as had several accounts tried to be setup using the email I have only used to setup TalkTalk account (alias that goes to catch-all account that has only been used for that purpose).