TalkTalk Outage Report in Basildon, Essex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Romford, Chelmsford, Southend-on-Sea, Maldon and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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Boycie
(@boyci3) reported
from
Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Christopher
(@csmithbbk) reported
from
Chelmsford, England
@TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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TracyJG
(@tracy13561) reported
from
Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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David-19
(@Davidp1103) reported
from
Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷
(@jasonjamesstone) reported
from
Sutton at Hone, England
@TalkTalk Are there broadband service problems in Sutton SM3?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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LairD WaynE StevenS
(@wAyNe118118) reported
@Duffield8 @TalkTalk Yeah rubbish been on phone 45 minutes and it's like hitting your head against a brick wall what is wrong with this company 😡 customer service at is worse
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James Flashman
(@Flashybike1) reported
@TalkTalk for a company that specialises in communications, your communication and customer service levels are horrendous. Zero customer service, you train robots to read from scripts, and apparently your staff are not allowed to call customers back. Embarrassingly shocking!
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Marc Goodall
(@MarcGoodall3) reported
@TalkTalk I do have an open complaint. The SENIOR manager was due to call me yesterday. I am livid. I am letting my frustrations known that TalkTalk are a horrible company who show no empathy to their customers
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Stephen Hughes
(@InterviewIns) reported
@TalkTalk Just looking for conformation that my request to cancel has actually been processed ..the attempted installation was a car crash and the customer services has been awful
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Paul
(@Duffield8) reported
@MarcGoodall3 @TalkTalk It wont happen i was promised last Friday , all you get please dm me and we will look into it, just because they sit behind a desk doing sod all some of us have to work to pay their wages . Good luck but the best thing to do is try and find a better supplier, they are all bad
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Albertspanners Dad
(@Albertspanner) reported
@TalkTalk So yet again your company have totally failed to provide me with a decent broadband service despite charging an absolute fortune for it and your engineer hasn’t turned up for the appointment to sort it out,
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itsjustsock
(@itsjustsock) reported
@TalkTalk No I dont think so. Last time I spoke to one of you you stopped responding mid conversation for OVER AN HOUR and then told me I'm paying more than I should be per month and that you want me to pay to fix the issues I'm having... not a chance I'll be in your DMs.
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M kenny
(@Mkenny222) reported
@TalkTalk I posted several hours that l have not received my router and my go live date has long past the technician came and found me with no router. After hours of speaking with your team l am told only the full fiver team can help me l can never get help!!!!
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Claire O'Brien
(@mrsclaireobrien) reported
@TalkTalk Really disappointed with the service I've received this week. I've had a fault on my line and been fed a string of lies by your customer service agents. I won't be renewing my contract or recommending you to others. Even the Openreach engineer was shocked. Lost 4 days pay now 😠
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Shiv Kumar Singh
(@ShivRoyal) reported
@TalkTalk I phoned to end my contract. Was told the system was down, took my number and promised to ring back at 15:00Hrs. No call back till now. What a service you provide!