TalkTalk Outage Report in Basildon, Essex, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent TalkTalk outage reports came from the following cities: London, Romford, Brentwood, Chelmsford, Southend-on-Sea and Maldon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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#LoveFromALondonGirl
(@Stardust_Lau) reported
from
Sutton at Hone, England
@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Grant Moreland
(@ladyzfave) reported
from
Gravesend, England
@TalkTalk already done this around 6times & every time it says it's ok. I still need to reset my router 3 to 4 times a day. I wish to cancel my contract please let me know how I can do this as your not answering the phone
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@TalkTalk you have the worst customer service I have ever experienced.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Daniel Walker
(@danwalker0203) reported
from
Grays, England
@talktalk 2 hours on phone trying to get tv boost fixed. Put through to several different departments each one telling me something different. Promised to call me back but I'm still waiting. Boost I'm paying for still not working. I can't even cancel as your website is down!
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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lisa jones
(@Jones1966Lisa) reported
from
Dartford, England
@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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A1_Gnarly_Dude
(@A1_Gnarly_Dude) reported
from
Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Hannan
(@ashleyhannan_) reported
@TalkTalk - our internet has been down for hours, no prior warning. I work remotely, I will loose money if this isn’t rectified ASAP. Please someone contact me
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BrianS
(@Fredleted) reported
@TalkTalk I found that out myself after your 'tech support' person told me several times that it could not be done! The solution was to access the router, turn off 5ghz, connect the 2.4ghz smart plug, then turn it on again. I renamed the 2.4 too and now both are visible.
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John K
(@morris751) reported
@sharonkaursamra @TalkTalk We moved to our new house on the 17th of December and we’re told that we could only have a data service because everyone was being switched to fibre and Talktalk didn’t do a VoIP service and could we manage with our mobile phones. Unfortunately the mobile coverage is hopeless.
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Stacy Chapman
(@stacychapman91) reported
@TalkTalk our internet has been down for over 12 hours. We have tried rebooting with no luck! South east London.
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John K
(@morris751) reported
@sharonkaursamra @TalkTalk The supervisor said she’d transfer me but I got the recorded message with the options. I lost patience. 10 minutes on line to Sky and I got a date for service transfer, a calls and broadband package and a land line number. Best of luck to you.
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Chris O'Donoghue
(@capabilitychris) reported
Well, that didn’t work. I thought @TalkTalk would respond swiftly to my last message about their poor service. It looks like I’m going to have to carry on bringing their lack of response to the attention of Twitter until they bother to answer me.
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mk
(@coolperson_01) reported
@TalkTalk internets down again,pattern it please
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John Hundeslit
(@JohnHundeslit) reported
@Jamie_D_T I'm not sure it is an outage because the site loads using mobile data (albeit without images), just not over my @TalkTalk connection.
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John K
(@morris751) reported
@TalkTalk …and I’m afraid enough is enough. Someone tried to call me this afternoon but the call went straight to voicemail because of the poor mobile signal which I’ve explained to you repeatedly to no avail. I’ve wasted hours trying to sort this out. Sky did it for me in 10 minutes.
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Terri Portmann
(@Giveitago1) reported
@TalkTalk trying to reach customer service the lines are closed? DM on here no response can you help pls?