TalkTalk outages and service status in Basildon, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent TalkTalk outage reports came from the following cities: Southend-on-Sea, Chelmsford, Tilbury, Rayleigh, and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Wi-fi | 25 days ago |
|
Chelmsford
|
Wi-fi | 27 days ago |
|
Southend-on-Sea
|
1 month ago | |
|
Tilbury
|
Internet | 1 month ago |
|
Rayleigh
|
Internet | 1 month ago |
|
Southend-on-Sea
|
Wi-fi | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jan Cunningham (@JanJCunningham) reported from Chelmsford, England@TalkTalk just spent over an hour trying to sort out a problem and you cancelled the chat line... Still not resolved. NOT HAPPY
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Boycie (@boyci3) reported from Gravesend, England@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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lisa jones (@Jones1966Lisa) reported from Dartford, England@TalkTalk My broadband is too slow, was on the phone for an hour why can’t TalkTalk increase the speed seeing as a majority of people are working from home
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Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England@TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?
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Angela58 ✝ CK💔 🚜 MEGA (@AngelaH58) reported from Stifford, England@TalkTalk loads of people with no WiFi in RM15 but your telephone service agents haven't got a clue about it. Online search says there's no issues but it's down over a wide area. At least support the people who pay for this service correctly.
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Tracey Harper 💙 (@Tracey_Harper) reported from South Woodham Ferrers, England@TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.
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#LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷 (@jasonjamesstone) reported from Sutton at Hone, England@TalkTalk Are there broadband service problems in Sutton SM3?
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Christopher (@csmithbbk) reported from Chelmsford, England@TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?
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richard townend (@Themightyboss) reported from Basildon, England@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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fraser_mcp (@fraser_mcp) reported from Romford, England@TalkTalkGroup @TalkTalk could someone contact me about broken broadband please. Spent 2 long hours on the phone last night, told it should be fixed by midnight....still issues. Also letters sent to customers have wrong info in them
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🏳️🌈🌟Simon🌟🏳️🌈 (@TheSimonC90) reported from Chelmsford, EnglandTalktalk are just utterly horrendous for Internet. I lost count of how many times I've had to restart the router because it's just slowed itself down to nothing. Do better ffs
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fraser_mcp (@fraser_mcp) reported from Romford, England@TalkTalk @TalkTalkGroup hello, can someone help! Broadband still not working after 2 very long hours yesterday evening on phone to customer services, was told it would be fixed by midnight! Letter sent to customers with wrong info and no customer comms. Very dissatisfied
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David-19 (@Davidp1103) reported from Gravesend, England@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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Steven Jones (@stevenjonesorig) reported from Romford, EnglandJust got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.
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lisa jones (@Jones1966Lisa) reported from Dartford, England@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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Pam Gayford (@PamGayford) reported from Billericay, England@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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Grand Mampster Flash (@mampers84) reported from Basildon, England@TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?
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Nicole Pate (@NicolePate6) reported from Southend-on-Sea, EnglandOUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Connor Kinch (@ConnorKinch) reported from Canvey Island, England@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Carla 🏠 (@fliickernh) reported@TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?
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Emma (@Emma91808622713) reported@TalkTalk is the internet down
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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Ron Sands (@ronniesands) reported@TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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Peter Deacon (@PeterDeacon2) reported@TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?
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Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported@garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.
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Rob Ranby (@Rob_Ranby) reported@TalkTalk Yeah, well after five months of fighting this battle I'm taking it to the Ombudsman. Because talk talk are by far the worst company I've dealt with.
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Agent PBA (@butchermatt) reported@TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!