TalkTalk outages and service status in Basildon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at TalkTalk
TalkTalk is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent TalkTalk outage reports came from the following cities: Romford, Southend-on-Sea, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 12 days ago |
|
Southend-on-Sea
|
Wi-fi | 2 months ago |
|
Chelmsford
|
Wi-fi | 2 months ago |
|
Southend-on-Sea
|
2 months ago | |
|
Tilbury
|
Internet | 2 months ago |
|
Rayleigh
|
Internet | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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lisa jones (@Jones1966Lisa) reported from Dartford, England@CooganLuke @TalkTalk Same @TalkTalk shouldn’t even say they are here to help! Take down the service
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Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England@TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.
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🏳️🌈⭐Simon, Aunty Gay⭐🏳️🌈 (@TheSimonC90) reported from Chelmsford, EnglandTalktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call
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🏳️🌈🌟Simon🌟🏳️🌈 (@TheSimonC90) reported from Chelmsford, EnglandTalktalk are just utterly horrendous for Internet. I lost count of how many times I've had to restart the router because it's just slowed itself down to nothing. Do better ffs
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TracyJG (@tracy13561) reported from Gravesend, England@TalkTalk seems to be problems in the Gravesend area, any info ?
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Jason Stone 🔶 🇪🇺🇬🇧🏴🇧🇷 (@jasonjamesstone) reported from Sutton at Hone, England@TalkTalk Are there broadband service problems in Sutton SM3?
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A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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adrian plummer (@adrianplummer5) reported from Billericay, England@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Jan Cunningham (@JanJCunningham) reported from Chelmsford, England@TalkTalk just spent over an hour trying to sort out a problem and you cancelled the chat line... Still not resolved. NOT HAPPY
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fraser_mcp (@fraser_mcp) reported from Romford, England@TalkTalk @TalkTalkGroup hello, can someone help! Broadband still not working after 2 very long hours yesterday evening on phone to customer services, was told it would be fixed by midnight! Letter sent to customers with wrong info and no customer comms. Very dissatisfied
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David-19 (@Davidp1103) reported from Gravesend, England@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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Jess Garty (@JessicaGarty) reported from Woodham Ferrers, England@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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Steven Jones (@stevenjonesorig) reported from Romford, EnglandJust got fobbed off with an email link from @TalkTalk regarding my devices not connecting to the new. The router is connecting to the net, devices are not connecting to the net but are linked to the router. Devices telling me it's a DNS and wifi issue. No help.
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S (@Il0vemygirls) reported from Chelmsford, England@MartinSLewis @MoneySavingExp @TalkTalk PLEASE BE AWARE! SCAMMERS CALLING FROM THIS NUMBER01726992974 PRETENDING TO BE FROM TALKTALK, ADVISING THE CUSTOMER THEIR ROUTER IS CORRUPTED. @TALKTALK ARE NOT CALLING CUSTOMERS ADVISING THEM OF THIS. IT'S A HOAX. #DONTGETCAUGHTOUT #SCAM
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Dave Taskis (@FatherFantaskis) reported from Romford, England@TalkTalk THE PROBLEM IS NOT AT MY END.
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#LoveFromALondonGirl (@Stardust_Lau) reported from Sutton at Hone, England@TalkTalk my intetnet had has gone down and no ones there your side to help me!! I work from home now.....!!!! Fix it pls!!!!!
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Poppies FloralDesign (@PoppiesFD) reported from Chelmsford, England@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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Nicole Pate (@NicolePate6) reported from Southend-on-Sea, EnglandOUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Olivia (@Livvy1984) reported from Southend-on-Sea, England@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Connor Kinch (@ConnorKinch) reported from Canvey Island, England@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported@JohnFielder1 TalkTalk mucked up and disconnected me for 6/12 Resorted to writing to Chief Executive in the end & this was only way got resolution
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TalkTalk (@TalkTalk) reported@Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili
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Ron Sands (@ronniesands) reported@TalkTalk Mate just re instate my email account every day this week someone from TalkTalk has promised to fix it promised they care they haven’t they don’t
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.
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Not Telling You (@NotTell24055912) reported@currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.
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jon baldwin (@JGBalders) reported@TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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Mary Holmes (@maryholmes61) reported@TalkTalk Still waiting for help despite DM!
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DentWrexham (@DentWrexham) reported@TalkTalk Hard to believe this ! What a shambles, Openreach engineer turned up (The 2 nd one)(2nd Visit) sorry mate can’t do that need specialist fitter. I really have no confidence whatsoever now, the communication just to fit fibre is awful.
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john stewart (@johnstewar88) reported@CruellaDeBreck2 @TalkTalk That's awful, absolutely terrible. Company @CruellaDeBreck2
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kevin delaney (@jkd1969) reported@TalkTalk is there an issue in Sg postcode area please, constantly dipping this morning, despite router reboots