TalkTalk Outage Report in Canvey Island, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent TalkTalk outage reports came from the following cities: Basildon, Rayleigh, Gravesend, Chatham and South Benfleet.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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David-19 (@Davidp1103) reported from Gravesend, England
@TalkTalk It would be nice if you could reduce or remove a £40 charge for an engineer who called but made no inspection of equipment, explained that Freeview channels had been altered; a fact that your customer services were not aware of, but should have known.
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Nicole Pate (@NicolePate6) reported from Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Hannah Sutherland (@Spanna1997) reported from Halling, England
@TalkTalk @TalkTalk The problem appears to have now resolved itself.
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Julia Taylor (@Julia_Montague) reported from Rayleigh, England
@YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.
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Grand Mampster Flash (@mampers84) reported from Basildon, England
@TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?
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Stop the world, I want to get off. (@Rainnie2011) reported from Canvey Island, England
Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk
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Cliff Masterson (@cliffmasterson) reported from Higham, England
Having a @TalkTalk kind of day. You know, the one where you spend 2 and a half hours chatting to tech support. Get cut off 3 times and then they go with the ‘reboot your laptop’ line. Painful.
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Boycie (@boyci3) reported from Gravesend, England
@TalkTalk I cancelled my broadband service as it never worked, it was all agreed on the phone & chat. Why am I getting emails to pay a bill ?
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A1_Gnarly_Dude (@A1_Gnarly_Dude) reported from Cliffe, England
@TalkTalk Log into your router via browser on 192.168.1.1 (default) and change your primary and secondary DNS to 8.8.8.8 (Google’s) public Domain Name Server. That should resolve this TalkTalk DNS issue and get you up and running!
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adrian plummer (@adrianplummer5) reported from Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England
@TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.
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Olivia (@Livvy1984) reported from Southend-on-Sea, England
@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 (@RichardParson) reported from Cobham, England
@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please
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TracyJG (@tracy13561) reported from Gravesend, England
@TalkTalk seems to be problems in the Gravesend area, any info ?
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Connor Kinch (@ConnorKinch) reported from Canvey Island, England
@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
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Tracey Harper 💙 (@Tracey_Harper) reported from South Woodham Ferrers, England
@TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.
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Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported from Grays, England
@NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.
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Lauren Fitzgerald (@Lauren_1708) reported from Southend-on-Sea, England
@TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?
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Davidp (@Davidp1103) reported from Gravesend, England
@Complyorcry @Back_Two_Mee To @TalkTalk they are okay but the broadband is not a good as VM but it's okay; it cut the monthly bill in half. I have since dropped their tv service and bought a freeview recorder. Monthly bill for broadband/phone £38
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David-19 (@Davidp1103) reported from Gravesend, England
@TalkTalk Connecting the antenna directly to the service and bypassing the set top box gives reception so it's not the set or the aerial.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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mESMeRICK (@mESMeRICK) reported
What exactly are we paying for ? There is no difference in the service, the internet still clocks, pauses, won't connect, and is as slow as ever. Do we need a better router ? Will the service improve ? What can be done to give us the guaranteed speeds we are paying for? @TalkTalk
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Anne (@1810_anne) reported
@neviestickss @TalkTalk I had a recent dealing with @TalkTalk for my dad (89) . The call centre refused to call him to try to help. He had tried to call. I then tried to call. All 3 times had to wait for 40-50 minutes. Once just cut off after that time. The other 2 times they simply would
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Bobby (@Bobby48004197) reported
@TalkTalk Lol you offered me the same service for less when It was clear I was leaving... TalkTalk basically drove a loyal customer away to another ISP for no good reason really if they were able to leave my agreement in place or offer an improvement on the service I was already paying for
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Steve (@therealsteeky) reported
@TalkTalk atrocious customer service. I have started 3 live chats today only to be frozen out of it and also made 3 phone calls only to be ignored and the line goes dead after waiting about 30 minutes. Issue still not sorted. Disgraceful
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Stephen ✋🏻⚽️🤚🏻 (@stephendickins) reported
@TalkTalk your tech support is absolute garbage, been sitting for an hour on call to sort out wi-fi connectivity to be told they're doing the same tests they've already done several times. Unreliable signal throughout my whole house and every "fix" doesn't help. Laughable company
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Anne (@1810_anne) reported
@neviestickss @TalkTalk not help. I explained he had difficulty with these calls and they still refused to help. The worst customer service I’ve experienced in years ! I’d never go with @TalkTalk now
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mESMeRICK (@mESMeRICK) reported
Incidently while trying to load TalkTalk website tonight I was totally unable to open it, all it was doing was clocking, so I was unable to contact customer services. There has been no improvement in our internet service since going live on the 16th April 2021. @TalkTalk
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Fluxx (@Fluxx_UK_) reported
@daveasmith74 @TalkTalk yh i cant play **** on Xbox (some pc stuff) , Xbox parties are laggy but discord is fine.
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Amelia (@Ameliakatesan) reported
@TalkTalk You said you’ll charge me a cancellation fee. How can you charge me when you haven’t provided me with the service I need? I can’t work home and my children can’t learn because they’re self-isolating . #disguisingservice 2/2
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PettyLaBelle🦴 (@MelissaBLOWS) reported
@TalkTalk My internet that i use for work seems to be down , router flashing amber even after a reset? X