TalkTalk outages and service status in Tonbridge, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Tonbridge, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tonbridge, England
The most recent TalkTalk outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 29 days ago |
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Internet | 1 month ago |
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Wi-fi | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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@DavePate (@DavePate6) reported from Tonbridge, England@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, EnglandI am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Mark Bright (@MarkBright1982) reported from Maidstone, England@TalkTalk Internet speed when connected isn't the issue, it's more that for significant periods of time the internet light on my router is either red or off rather than green - so during those times the speed is 0 because it's not connected.
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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David-19 (@Davidp1103) reported from Snodland, England@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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@DavePate (@DavePate6) reported from Tonbridge, England@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Jules Alberto (@jules_alberto) reported from Kings Hill, England@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE (@markstraffellis) reported from Royal Tunbridge Wells, England@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
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Conor White (@colcon95) reported from Maidstone, England@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Jules Alberto (@jules_alberto) reported from Kings Hill, England@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Charles Brittain (@CharlesB2T) reported from Crowborough, England@TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.
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David-19 (@Davidp1103) reported from Snodland, England@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!
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Davidp (@Davidp1103) reported from Snodland, England@TalkTalk major issues with internet in ME6 post code. What's wrong?
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David-19 (@Davidp1103) reported from Snodland, England@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .
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Matthew Walker (@mattwalkerpics) reported from Royal Tunbridge Wells, EnglandHey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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Shuvon_shuvoff (@SiobhanDaniels) reported from Royal Tunbridge Wells, England@TalkTalk yet again am unable to cancel my contract! What do I need to do to cancel it before I move! Poor customer service yet again!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Steve F (@DSteveF) reportedIs @TalkTalk WiFi down in Cheshire again?! Can’t seem to talk to any support function either! 🙄
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A Dorset Bloke (@DorsetHarry) reported@TalkTalk This was a nationwide issue. Your website was down. When I eventually got in it said my connection was fine. Two things. 1. Your diagnostic tools aren't working properly. 2. Why did it take so long for you to post a SM message saying there were issue.
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House of V (@Vxb1) reported@TalkTalk Respectfully, this hadn’t been updated yesterday morning when your entire customer base needed it most.
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Rob Ranby (@Rob_Ranby) reported@John_the_hawk @TalkTalk I told them exactly this on the phone to their foreign call center, three times! They completely ignored me. Zero thinking outside the box or common sense. They can't help if it's not in the script in front of them.
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Nelia@the madhouse (@Nelia23893053) reported@Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.
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Sam (@sammypinky1990) reported@TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.
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Thomas Corbett (@Tom2574) reported@acrazyoldworld @TalkTalk Just searched TalkTalk on here. Was a comment every 10s from across the country complaining it was down
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Marley (@John_the_hawk) reported@TalkTalk That wasn't the point. Obviously at the point of sending that post I HAD regained access to the internet. The issue is when the internet is not available, sending a SMS link to report a fault to a website is of no use when a customer cannot access the internet! Do better!
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tunavomit (@tunavomit1) reported@TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reported@rellierae Also ‘TalkTalk’ Indian call centre is selling customer info to hackers as had several accounts tried to be setup using the email I have only used to setup TalkTalk account (alias that goes to catch-all account that has only been used for that purpose).