TalkTalk outages and service status in Bexhill-on-Sea, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Bexhill-on-Sea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Bexhill-on-Sea, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Bexhill-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Bexhill-on-Sea, England
Latest outage, problems and issue reports in Bexhill-on-Sea and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Paul Chantler (@PaulChantler) reported from Hailsham, England@TalkTalk Yes. Really good customer service
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Chris Mc🇪🇺🇮🇪🏴 (@chrismcg21) reported from Rye, England@cpeedell @SandraDunn1955 What skeletons are in her cupboard? Friend of Cameron; 4million customer data leaks at Talktalk; Her Cheltenham kickstarted the outbreak 🦠. Common thread is she’s a useless Tory!
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI had openreach in yesterday to install fibre cable, now got a shiny new box in the garage and another shiny new box in the study, with fibre cable between them. OK @TalkTalk it still doesn't work, 35 days now without broadband or landline, does anyone actually care?
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Kate Sands (Oliver-Taylor) (@KOliverTaylor) reported from Hastings, England@Lizot15 @TalkTalk you have left my 70 yr old mother with no phone,internet or tv for 6 days now - everyday she has messaged asking for help and gets asked the same questions, by text no human to talk to and is given false promises of someone contacting within a few hours! Disgraceful 😡
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk After 21 hours of no internet @TalkTalk have at least now agreed to use only 1 excuse, "there is a fault at the exchange and they are working on it". When asked for an estimate on a fix, not a chance, hours, days, no one will say, just wait for the fix
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and 2 service calls with TalkTalk I was informed they may have been disconnected because I'm upgrading to talktalks full fibre and they got the dates wrong 1/2
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk absolutely awful customer services
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Harry Askham (@HJAHeatingLtd) reported from Eastbourne, England@BeyondtheStove @paraheat @SteeleDamon @PagesPlumbers @TalkTalk No worries. Any problems then give me a shout. So easy to set up though once you have your credentials. Plug in, sign into the web page and you’re all set up 👍🏻 no responsibility if it doesn’t help though 😅
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported@TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys
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Joe (@JoeGriffin1989) reported@TalkTalk you have an offshore complaints team that sadly are not taking accountability and do not seem to grasp the seriousness of the issue. They do not seem to pass on notes on a system as every person I speak to doesn’t realise the full story. Lots of broken promises and lies
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Gilly G (@glg70) reported@Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!
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brendan (@kegger1664) reported@TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.
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sabu zachariah (@sabu_maramon) reported@TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,
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beth a (@loisgriff_) reported@HylianBeanie_97 Awe, BT has always been a disaster. I have TalkTalk been with them for yonks, and rarely do I have problems with them, and they are super cheap even with super fast fibre. Yeah exactly haha!! I can’t play rd2 I am terrible at it I killed my horse by accident I haven’t been back
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Melvyn Malloch (@melvynmalloch) reported@virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating
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jon baldwin (@JGBalders) reported@TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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SlidetoSurvive (@Slide2Survive) reported@TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.
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Paul (@PaulUtd16) reportedHi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?