TalkTalk outages and service status in Bexhill-on-Sea, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Bexhill-on-Sea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Bexhill-on-Sea, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Bexhill-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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TalkTalk Issues Reports Near Bexhill-on-Sea, England
Latest outage, problems and issue reports in Bexhill-on-Sea and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandGot this text today as I was being told that Openreach had disconnected my broadband line. TalkTalk are lying to me "Hello, We've sent an engineer to fix a problem with your line and we're now monitoring it. Your connection might take a few days to adjust. Your TalkTalk team"
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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stephanie (@fourcleanpaws) reported from Hastings, England@TalkTalk absolutely awful customer services
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Kate Sands (Oliver-Taylor) (@KOliverTaylor) reported from Hastings, England@Lizot15 @TalkTalk you have left my 70 yr old mother with no phone,internet or tv for 6 days now - everyday she has messaged asking for help and gets asked the same questions, by text no human to talk to and is given false promises of someone contacting within a few hours! Disgraceful 😡
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Paul Chantler (@PaulChantler) reported from Hailsham, England@TalkTalk Yes. Really good customer service
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby (@BraisbyI) reported from Hastings, England@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandMy @TalkTalk telephone & broadband service stopped at 4pm today, after 2 web chats and to service calls I was informed they may have been disconnected because I'm upgrading to talk talks full fibre and they got the dates wrong 1/2
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Harry Askham (@HJAHeatingLtd) reported from Eastbourne, England@BeyondtheStove @paraheat @SteeleDamon @PagesPlumbers @TalkTalk No worries. Any problems then give me a shout. So easy to set up though once you have your credentials. Plug in, sign into the web page and you’re all set up 👍🏻 no responsibility if it doesn’t help though 😅
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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stephanie matthews (@fourcleanpaws) reported from Hastings, England@TalkTalk my wifi down how do I g help to sort it
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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Sophisticated Design (@so_phisticatedD) reported from Eastbourne, England@TalkTalk no power to my router at all, can't call anyone to resolve this issue. Can you help please
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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X_The_Andy_X (@X_The_Andy_X) reported@paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back
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Paul Meeney (@donitalyy) reported@TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?
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Darren Jenkins (@Villa51Darren) reported@TalkTalk following ur own “planned maintenance” this is now day 8 of my mum not having her landline. A vulnerable 90 yr old living alone , 100 miles away from only son. Totally unacceptable in modern tech age. Tech support, cust complaints, welfare , not 1 person can sort 😡😡
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TonyHol 🏴 (@tonhol67) reported@TalkTalk Hi, I've logged on to my account a few times this morning to look at what offers are available to me. It's get to the Finalising a few things page and then I just get the spinning circle. Is the site down? Cheers
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Einstein (@Einsteinbk285) reported@TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.
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ap Austin (@apAustin1) reportedFN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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john stewart (@johnstewar88) reported@CruellaDeBreck2 @TalkTalk That's awful, absolutely terrible. Company @CruellaDeBreck2
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Lozzs hide away (@lozzshideaway) reported@TalkTalk still not working due nice Thursday at 11pm it just blinking orange
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Emma (@Emma91808622713) reported@TalkTalk is the internet down