TalkTalk outages and service status in Bexhill-on-Sea, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Bexhill-on-Sea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Bexhill-on-Sea, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Bexhill-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Bexhill-on-Sea, England
Latest outage, problems and issue reports in Bexhill-on-Sea and nearby locations:
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI have spent over 12 hours trying to get someone at talktalk to fix this, it will be almost 6 weeks before they attempt to install the fibre connection for 2nd time. All I have from TalkTalk is there front line people telling me how sorry they are
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk help would be appreciated, my broadband and telephone line have stopped working, spent hours on phone and webchat, keep getting told to wait and then get disconnected or transferred and the transfer not picked up.
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk Just do you know Andy, I have spent almost 5 hours in 4 web chats, 3 were disconnected just after the hour mark and the 4th went on for almost 2 hours without resolution, it was obvious they were following a script and could do nothing when the problem was off script
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Kate Sands (Oliver-Taylor) (@KOliverTaylor) reported from Hastings, England@Lizot15 @TalkTalk you have left my 70 yr old mother with no phone,internet or tv for 6 days now - everyday she has messaged asking for help and gets asked the same questions, by text no human to talk to and is given false promises of someone contacting within a few hours! Disgraceful 😡
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Ian Braisby (@BraisbyI) reported from Hastings, England@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow It will be interesting to see what comes first, the fix for the existing broadband line or the new fibre cable, then I have to have a discussion with TalkTalk about some compensation for both time wasted and cost of mobile data used
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI had openreach in yesterday to install fibre cable, now got a shiny new box in the garage and another shiny new box in the study, with fibre cable between them. OK @TalkTalk it still doesn't work, 35 days now without broadband or landline, does anyone actually care?
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just updated my mobile phone to unlimited data so that I can set it up as a hot spot for jenny and my daughters can use it instead of the home network, I will be attempting to claim this cost back from talktalk on top of the normal monthly payment plus the hassle
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, England@timfprice @annembee @virginmedia I have a similar problem with TalkTalk, I have had no broadband or landlines since 17th Feb, they disconnected me because I was upgrading to their fibre to the house, except that got delayed but they still disconnected my normal service. Their web chat service is a joke
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Paul Chantler (@PaulChantler) reported from Hailsham, England@TalkTalk Yes. Really good customer service
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Just had a discussion with talktalk technical people in Manchester and finally got a promise that the line would be back by next Wednesday at the latest, 2 data managers have been put on the case to find the problem, then we start talking compensation
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Sophisticated Design (@so_phisticatedD) reported from Eastbourne, England@TalkTalk no power to my router at all, can't call anyone to resolve this issue. Can you help please
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Law (@Martin_Law) reported@JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful
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Amie Rushe (@amiewa23) reported@TalkTalk Issue in Crossamglen northern ireland no status noted anywhere online just an automated voice recording when you ring ???
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Jade (@Jade60692679232) reported@TalkTalk Hi Elizabeth, she is, she’s in a town called Skelmersdale (WN8 postcode). We were told about Storm Dave potentially affecting her, but we were barely hit by it, and us & her neighbours have no issue?
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Angela (@angelajazz2) reported@TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!
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Joe (@JoeGriffin1989) reported@TalkTalk & @WeAreOpenreach - disgraceful service. Especially, @TalkTalk made multiple fumbles of my complaint - every time I speak to someone it’s like it’s the first time I’ve raised the problem. Without service since 31st March after being miss-sold full fibre plan.
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Gilly G (@glg70) reported@Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.
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Angela (@angelajazz2) reported@TalkTalk Facebook. Was referred to the support on the website and an agent who left me there for 45mins
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Cam 🇾🇪 (@UTDCamm) reported@paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice