TalkTalk outages and service status in Bexhill-on-Sea, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Bexhill-on-Sea, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Bexhill-on-Sea, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Bexhill-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Bexhill-on-Sea, England
Latest outage, problems and issue reports in Bexhill-on-Sea and nearby locations:
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Kate Sands (Oliver-Taylor) (@KOliverTaylor) reported from Hastings, England@Lizot15 @TalkTalk you have left my 70 yr old mother with no phone,internet or tv for 6 days now - everyday she has messaged asking for help and gets asked the same questions, by text no human to talk to and is given false promises of someone contacting within a few hours! Disgraceful 😡
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk today I have received 2 messages saying someone would contact me between 12:00 and 14:00 regarding my complaint and compensation claim, guess what, no call received, gosh I'm shocked, NOT
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow Morning Dan, We are still without Internet access so I will be chasing @talktalk this morning, it has been down 17 hours nows and over 1.5 hours on the phone and web chat, not amused. If it turns out I have been disconnected 😡 Hope your day is going better Double espresso please
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandI had openreach in yesterday to install fibre cable, now got a shiny new box in the garage and another shiny new box in the study, with fibre cable between them. OK @TalkTalk it still doesn't work, 35 days now without broadband or landline, does anyone actually care?
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets I'm looking at bt now, they are more expensive but there customer service must be better than TalkTalk
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Ian Braisby (@BraisbyI) reported from Hastings, England@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I then asked for TalkTalks complaint procedure, they @TalkTalk pointed me to the chat option, when I tried to use it, I got the message "chat busy call tomorrow", their complaints procedure is appalling.
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandToday I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow I got an email on Monday saying the TalkTalk engineer had fixed the problem which was total rubbish, today I complained again and was told they would raise another case which means I have to wait another 5 days
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I have requested that they fulfill the original complaint in the original 3 to 5 day timescale which would end tomorrow what they want to do is add another 5 days, I'm not impressed
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @TalkTalk I am thinking of cancelling the order but it will still leave me with no service and I believe the problem is partly caused by openreach so not sure about BT either
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk The main problem has always been that the front line staff have been apologising and saying sorry since the 18th Feb, but they obviously cannot do anything about the problem and the people they are passing the problem to are doing nothing
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Ian Braisby (@BraisbyI) reported from Hastings, England@dancludlow @margatesunsets BT are offering a similar package to the 1 I had chosen from TalkTalk except they are £12 per month more expensive, I might decide it is worth it if the service is going to be better
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tracy birrell (@nosocksbirrell) reported from Hastings, England@TalkTalk no Internet for 3 days now. TN38 9HQ. No real help, just told me to keep checking every hour. Si 8 phone calls later and being told the same thing every time I still have no Internet and have to keep buying top ups to my mobile data.........I won't be staying with you.
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stephanie matthews (@fourcleanpaws) reported from Hastings, England@TalkTalk my wifi down how do I g help to sort it
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Ian Braisby (@BraisbyI) reported from Hastings, England@TalkTalk I have just been told by your service team that my broadband has been disconnected on purpose because they think I have fibre installed, this has not happened, what is going on
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Paul Chantler (@PaulChantler) reported from Hailsham, England@TalkTalk Yes. Really good customer service
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Sophisticated Design (@so_phisticatedD) reported from Eastbourne, England@TalkTalk no power to my router at all, can't call anyone to resolve this issue. Can you help please
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Ian Braisby (@BraisbyI) reported from Hastings, EnglandIf you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all
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Harry Askham (@HJAHeatingLtd) reported from Eastbourne, England@paraheat @SteeleDamon @PagesPlumbers @BeyondtheStove @TalkTalk Will only improve coverage, speeds and drop outs are down to the extremely poor routers you are supplied.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there,over the weekend emailed a complaint. It has been logged. Got an email today asking a feed back on a telephone call from talk talk.Never had a telephone call. What is going on ?
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Paul (@PaulUtd16) reportedHi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?
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Stuck Farmer (@Sheehan1901) reported@Keir_Starmer You’d have made a good salesman for TALKTALK mobile phones. Remember them? We certainly will never forget you !
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jon baldwin (@JGBalders) reported@TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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X_The_Andy_X (@X_The_Andy_X) reported@paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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Danix The 3rd (@DanixThe3rd) reportedMy internet from TalkTalk is dog ****. Paying £29+ for this crap.
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Darren Jenkins (@Villa51Darren) reported@TalkTalk following ur own “planned maintenance” this is now day 8 of my mum not having her landline. A vulnerable 90 yr old living alone , 100 miles away from only son. Totally unacceptable in modern tech age. Tech support, cust complaints, welfare , not 1 person can sort 😡😡
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Natalia (@TallyWalshy) reported@alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Thank you Mandisa. I have sent email to the team hoping that the problems will be resolved soon and completely. Thank you