TalkTalk Outage in Basingstoke, Hampshire, England

Ahhhh @TalkTalk how come my internet is down??? Not happy 😠

@more_milf We had TalkTalk & it honestly wasn't their fault that our Broadband was utter crap. That was BT's who knew there was a problem with a cable into our Close but refused to fix it. In the end we Switched to Virgin super fast for all the gamers in our house. Sky only used for TV

@TalkTalk Either way, kindly stop harassing me with emails and letters as the bottom line is I am not paying you for a service I did not receive.

“We completely understand that the entire planet is WFH during a literal pandemic but we think it’s reasonable to ask you to wait 30 days for us to sort out the problem with the service you pay for whilst you’re trying to educate children” what an absolute joke @TalkTalk

@TalkTalk Yes you could nip down the shops and get me a paper as I have to work today to catch up with 6 hours offline yesterday @PaulHendry1888

@Volunteeringace @TalkTalk All sorted now. Not bad service I suppose but trying to get through to @TalkTalk this afternoon wasnt easy. The best updates are on Twitter...

@TalkTalk please can you advise that Newbury Berkshire is on the list of areas that have no broadband service? This has been down for a few hours now, and the online help only states Oxfordshire.😔 #moreinformationneeded #notgood #hotspotmytv

@TalkTalk have you mourned Phil’s death by turning my internet off? Been down for nearly 3 hours now, takes the piss

@TalkTalk Hi Julian, You don’t seem to have any trouble finding my details when you send me letters charging me £41 for leaving you, maybe try that?

@TalkTalk Hi Julian, no thanks. Like I said I’ve gone around in circles with this for the last 2 weeks and have got nowhere with @talktalk being sneaky and hiding how trash their service is by sliding into my DMs. If you need my account info do feel free to check previous DMs.

@TalkTalk I’ve been with you over 5 years and to be honest I’m shocked at the service to a loyal customer. Please resolve this as a matter of urgency or I will find a new internet provider elsewhere. Your prices have gone up steeply so it’s not even like that’s a benefit any more

Internet signal out yet again @TalkTalk happening litterly every other week. This is useless

@TalkTalk Yeah, you can give me back the hours I spent years ago explaining to your nonsensical "support" team in India that I do not have 3 phone lines and broadband packages

@TalkTalk Furthermore I work Monday- Friday Until late by the time I’m home no support team is available

Another day without internet @TalkTalk I’ve had an engineer out apparently Last Thursday and it’s still not working

@TalkTalk I just joined but I want to cancel my order, I don’t want to switch to you. Can you cancel my order or advise me how ASAP?

@TalkTalk thank you once again for poor service and blocking me out of my online account

@TalkTalk Formal complaint sent - awful service

@TalkTalk My mother is a customer of yours, is 88 years old, lives on her own and is registered as a vunerable person. Despite reporting the issue on numerous occasions, she has had an intermittent fault on her phone line for over 2 years. When will you sort this out?????

@hassan1882 @TalkTalk Yes I want to make a complaint too.Terrible service and equipment

When your #wifigoes down on Wednesday. #talktalk cant get an engineer for 5 days... Then cxl the appointment.. Extending it till the following wed 🙄 cheers

@TheNorskaPaul @TalkTalk LOOOOOOL yep and it's just cut out AGAIN