TalkTalk Outage Report in Basingstoke, Hampshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (11%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Community Discussion
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TalkTalk Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk I have had enough & I have spent several hours trying to get my complaint resolved! Your complaints process is appalling and isn’t being followed as per ofgem
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk I need to speak to complaint manager in the uk and not from abroad as they are useless and don’t understand due to the language barrier. I have not been able access or receive or send emails due to a server error your end since 9 December not good enough!
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk Ongoing unresolved complaint getting my email account fixed asap since 8 December 2022. Please can my complaint manager call me tomorrow asap after 4pm I was due a call back today never received the call. customer service is extremely appalling.
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
@TalkTalk Vincent is a real asset to the company, after 3 live chats with different people Vincent sorts my wifi at first time of me asking, I can’t thank him enough 🤝! He saved a customer going else where because if he couldn’t sort it I was going else where. 🍀
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Guess @TalkTalk is having a moment then. My wife has gone down, thanks Iv got to get out of bed to turn the light off now 😤😤
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Ahhhh @TalkTalk how come my internet is down??? Not happy 😠
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The Bodyguard (Double Vaccinated)
(@Alex_B1971) reported
from
Thatcham, England
@more_milf We had TalkTalk & it honestly wasn't their fault that our Broadband was utter crap. That was BT's who knew there was a problem with a cable into our Close but refused to fix it. In the end we Switched to Virgin super fast for all the gamers in our house. Sky only used for TV
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Either way, kindly stop harassing me with emails and letters as the bottom line is I am not paying you for a service I did not receive.
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
“We completely understand that the entire planet is WFH during a literal pandemic but we think it’s reasonable to ask you to wait 30 days for us to sort out the problem with the service you pay for whilst you’re trying to educate children” what an absolute joke @TalkTalk
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@TalkTalk Yes you could nip down the shops and get me a paper as I have to work today to catch up with 6 hours offline yesterday @PaulHendry1888
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Paul Hendry
(@PaulHendry1888) reported
from
Newbury, England
@Volunteeringace @TalkTalk All sorted now. Not bad service I suppose but trying to get through to @TalkTalk this afternoon wasnt easy. The best updates are on Twitter...
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WB74
(@Burnett_74) reported
from
Newbury, England
@TalkTalk please can you advise that Newbury Berkshire is on the list of areas that have no broadband service? This has been down for a few hours now, and the online help only states Oxfordshire.😔 #moreinformationneeded #notgood #hotspotmytv
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WILSON SANDERS
(@WILSONSANDERS) reported
from
Newbury, England
@TalkTalk have you mourned Phil’s death by turning my internet off? Been down for nearly 3 hours now, takes the piss
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Hi Julian, You don’t seem to have any trouble finding my details when you send me letters charging me £41 for leaving you, maybe try that?
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Hi Julian, no thanks. Like I said I’ve gone around in circles with this for the last 2 weeks and have got nowhere with @talktalk being sneaky and hiding how trash their service is by sliding into my DMs. If you need my account info do feel free to check previous DMs.
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk I’ve been with you over 5 years and to be honest I’m shocked at the service to a loyal customer. Please resolve this as a matter of urgency or I will find a new internet provider elsewhere. Your prices have gone up steeply so it’s not even like that’s a benefit any more
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peter rosmus
(@chiefgarabaldi) reported
from
Newbury, England
Internet signal out yet again @TalkTalk happening litterly every other week. This is useless
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Miss J
(@LJO74) reported
@TalkTalk I’m leaving! Customer has been a shambles and you operate with a delusional mindset. Please look at all the complaints on X about the failures you have made.
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Miss J
(@LJO74) reported
@TalkTalk I tried to find out more info about your ‘outages’ and instead for the 4th time had one of your representatives trying to sell me a broadband package. How come you couldn’t fix YOUR network issue but want to flog a new router only for it not to work due to YOUR network issues 🤔
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Bladey
(@StevoBladey) reported
@TalkTalk causing me stress on top of no more direct contact and only WhatsApp or text, they are cancelling Netflix & NowTV so we’ve gotta go direct. Stupid dates in the month to end them! They better offer some discounts for the inconvenience #Netflix #NowTV
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Gamertag3609
(@Gamertag3609) reported
@TalkTalk But this isn’t discussing my account. It’s telling people that you refused to replace a 7, now 8, year old router that frankly isn’t fit for purpose. And that your service drops out several time a day and since putting in notice has became several times an hour.
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Gamertag3609
(@Gamertag3609) reported
@TalkTalk Why don’t you dare talk publicly? And why would I do that? I tried for over a year to get a modern router since mine is more than 5 years old. You said no and continued providing a terrible service. I leave Monday to a much higher speed and lower price.
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Gamertag3609
(@Gamertag3609) reported
@TalkTalk @Paul06137550 Honestly why would anyone do that? I’ve been with talk talk 8 years and you won’t even give me a modern router. Thankfully have a new service going live on Monday, triple your advertised speed (we all know you actually give 10x less than advertised) and less than half the price.
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Gamertag3609
(@Gamertag3609) reported
@Belindascandal @TalkTalk @TalkTalkGroup This has been happening for months with me finally had enough and have virgin media going live on Monday. Weirdly though the drop of service is now every 10 minutes rather than every couple of hours.
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Sam Evans-Daglish
(@SamuelEvans1954) reported
@TalkTalk our WiFi has gone down, the account holder called you to give you permission to give me a call as I’m working from home. You declined, asked him to conference the call whilst he is driving a multiple tonne HGV?! You then hung up. Left without connection for work.
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Marie Edge
(@marieedge) reported
@TalkTalk I have made a complaint a couple of days ago please can you tell me when I should can a response
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Miss J
(@LJO74) reported
@TalkTalk @TalkTalk My internet has been down since 5pm due to an outage on your network. When are the services going to be rectified?