TalkTalk Outage Report in Thatcham, West Berkshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Community Discussion
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TalkTalk Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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WB74
(@Burnett_74) reported
from
Newbury, England
@TalkTalk please can you advise that Newbury Berkshire is on the list of areas that have no broadband service? This has been down for a few hours now, and the online help only states Oxfordshire.😔 #moreinformationneeded #notgood #hotspotmytv
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@talktalk @BTOpenreach your customer service is an absolute disgrace. You have managed to leave my parents with no landline or internet facility for over a week & then the booked engineer fails to turn up after waiting in for 5 hrs and the promise of texts 30mins before visit.
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WILSON SANDERS
(@WILSONSANDERS) reported
from
Newbury, England
@TalkTalk have you mourned Phil’s death by turning my internet off? Been down for nearly 3 hours now, takes the piss
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thomasin brunskill
(@thommygirl36) reported
from
Hungerford, England
@TalkTalk I cannot believe the appalling service I have received from you... I have been lied to and my switch was due to happen yesterday and nothing works.your response was absolutely shocking and no/one would help or take responsibility #talktalkbroadband #dontswitchtotalktalk
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@TalkTalk Thanks for meaningless apologies- we need action and delivery of services as promised by you and PAID for by them! My parents are distressed by this scenario! I can DM details but this thread is staying open!I won’t continue to allow this sort of appalling service to be hidden.
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Paul Hendry
(@PaulHendry1888) reported
from
Newbury, England
@Volunteeringace @TalkTalk All sorted now. Not bad service I suppose but trying to get through to @TalkTalk this afternoon wasnt easy. The best updates are on Twitter...
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malcolm
(@malcolm28924052) reported
from
Upper Basildon, England
@TalkTalk I have been waiting 7 months to get internet..and I am no nearer to being connected. The process so far has been painful, with false promises, false starts and the most shocking customer service. The point of my message is to implore anyone to reconsider using Talk Talk
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peter rosmus
(@chiefgarabaldi) reported
from
Newbury, England
Internet signal out yet again @TalkTalk happening litterly every other week. This is useless
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ady Simons
(@adysimons) reported
@TalkTalk need someone to call me. Can't do anything without using an app that that won't allow to register or talking to an Indian in a call centre who won't listen to me. Bad customer service
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Lisa Simpson
(@poetrybylisa) reported
@TalkTalk I have tried to resolve this matter by DM without any luck. I went on your complaints page and it said to use live chat. I did this. Live chat could not help and said I needed to speak to someone in customer services. I called customer services, went through all 1/n
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S
(@Mr_Carps1892) reported
Tells you how bad @TalkTalk are when agent can't put you through to complaints team as they're too busy... Manager supposed to call back 6 hrs ago.Instead they sent a text with complaints ref number... already wasted 5 hrs, ******* garbage!! 10 yrs of this **** bigger fool me!
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Steve
(@vauxste) reported
@matt_trevillion @lilacbeagle @skytv Same here, been on sky community and something about talktalk broadband issue. Getting a bit peed off at mo and can see sky tv getting binned. Sort it out sky.
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Tracy Doughty
(@tracy_dough9564) reported
@TalkTalk They have marked my fault as resolved before I have even received the cable, so I hope I have no further issues. Do I get reimbursed for the lost of Internet service
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Tracy Doughty
(@tracy_dough9564) reported
@Petramid @TalkTalk I feel your pain, no Internet now for 4 days, no phone line. Vulnerable family member unable to contact to contact me in emergency, daughter had to go wfh from a relative. Told broken cable, cable not been touched, new cable fitted still no Internet, talk talk not interested
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James Foulkes
(@JamesFoulkesKP) reported
@TalkTalk I need to complain about the way you have treated my Mother during a recent installation. The app won't help me and as she's in her late 80s she's not able to contact you.
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TweetingPeanut
(@charismaticpnut) reported
@TalkTalk Because your chat bot is god awful alongside the support representatives who haven't got a clue. try and ring to get help and the automated process there is frankly infuriating - go through a web of saying your postcode/mobile number 17 times to be told 'ok thanks hang up'
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Amy 🌙✨
(@_amydraws) reported
@TalkTalk is there a customer service email I can contact instead of the live chat option? I’m a bit frustrated with my last two bills despite talking to someone on live chat last month and my issue hasn’t been resolved and it’s actually been made worse.
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Tracy Doughty
(@tracy_dough9564) reported
@Autumnpumpkin26 @TalkTalk I have spoken to your team, they are sending me a new cable. I am hoping it works as I have already lost a day of Internet service and it's really frustrating