TalkTalk Outage Report in Thatcham, West Berkshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Community Discussion
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TalkTalk Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@talktalk @BTOpenreach your customer service is an absolute disgrace. You have managed to leave my parents with no landline or internet facility for over a week & then the booked engineer fails to turn up after waiting in for 5 hrs and the promise of texts 30mins before visit.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@TalkTalk Yes you could nip down the shops and get me a paper as I have to work today to catch up with 6 hours offline yesterday @PaulHendry1888
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@TalkTalk Thanks for meaningless apologies- we need action and delivery of services as promised by you and PAID for by them! My parents are distressed by this scenario! I can DM details but this thread is staying open!I won’t continue to allow this sort of appalling service to be hidden.
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malcolm
(@malcolm28924052) reported
from
Upper Basildon, England
@TalkTalk I have been waiting 7 months to get internet..and I am no nearer to being connected. The process so far has been painful, with false promises, false starts and the most shocking customer service. The point of my message is to implore anyone to reconsider using Talk Talk
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WILSON SANDERS
(@WILSONSANDERS) reported
from
Newbury, England
@TalkTalk have you mourned Phil’s death by turning my internet off? Been down for nearly 3 hours now, takes the piss
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Paul Hendry
(@PaulHendry1888) reported
from
Newbury, England
@Volunteeringace @TalkTalk All sorted now. Not bad service I suppose but trying to get through to @TalkTalk this afternoon wasnt easy. The best updates are on Twitter...
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thomasin brunskill
(@thommygirl36) reported
from
Hungerford, England
@TalkTalk I cannot believe the appalling service I have received from you... I have been lied to and my switch was due to happen yesterday and nothing works.your response was absolutely shocking and no/one would help or take responsibility #talktalkbroadband #dontswitchtotalktalk
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk Ongoing unresolved complaint getting my email account fixed asap since 8 December 2022. Please can my complaint manager call me tomorrow asap after 4pm I was due a call back today never received the call. customer service is extremely appalling.
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The Bodyguard (Double Vaccinated)
(@Alex_B1971) reported
from
Thatcham, England
@more_milf We had TalkTalk & it honestly wasn't their fault that our Broadband was utter crap. That was BT's who knew there was a problem with a cable into our Close but refused to fix it. In the end we Switched to Virgin super fast for all the gamers in our house. Sky only used for TV
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WB74
(@Burnett_74) reported
from
Newbury, England
@TalkTalk please can you advise that Newbury Berkshire is on the list of areas that have no broadband service? This has been down for a few hours now, and the online help only states Oxfordshire.😔 #moreinformationneeded #notgood #hotspotmytv
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
@TalkTalk Vincent is a real asset to the company, after 3 live chats with different people Vincent sorts my wifi at first time of me asking, I can’t thank him enough 🤝! He saved a customer going else where because if he couldn’t sort it I was going else where. 🍀
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Ahhhh @TalkTalk how come my internet is down??? Not happy 😠
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Guess @TalkTalk is having a moment then. My wife has gone down, thanks Iv got to get out of bed to turn the light off now 😤😤
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peter rosmus
(@chiefgarabaldi) reported
from
Newbury, England
Internet signal out yet again @TalkTalk happening litterly every other week. This is useless
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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craftyslh
(@craftyslh) reported
I'm appalled that my aged parents have lost their phone line and internet for the second time in 4 days and all that @TalkTalk will do is book an engineer for 8th April (unmoveable apparently on their text message) and they have their 2nd COVID jab that day. Poor service indeed😡
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Steve Watts
(@MrMultispace) reported
@TalkTalk my account 1012867238 Please explain my final bill, I have no other way to ask as I can't use the support chat. Which is one of the reason I left.
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WiiDEVil
(@TheWiiDEVil) reported
@TalkTalk Youre the biggest joke of a company. I am so happy to be leaving you and signing up to @VirginMediaCorp who's support staff can speak English and use their ears and brain at the same time. I shall spend the rest of my days discouraging people from using Talk Talk :)
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Paul newton
(@PgnewtonPaul) reported
@TalkTalk Hi, I have a problem with my bill that has increased in price for fibre package despite being on a ‘fixed price’ contract. Please arrange refund of £2 for this month and ensure no package increase until contract end next year.
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ed francis
(@pompeyhedge) reported
@TheWiiDEVil @TalkTalk @VirginMediaCorp Unfortunately you're in for a surprise. At VM the sales staff are mostly based in the UK, not the support staff though.
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el ☀️
(@swiiftsfolklore) reported
@talktalk your time estimates and website are absolutely useless. almost a week without wifi, no updates via text or phone or anything on your website to let me know when anything is back up. this is awful.
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Minion
(@xMinion3x) reported
@Joeyb1gaming @TalkTalk Called TalkTalk coz that’s all you ever do with customer service.
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WiiDEVil
(@TheWiiDEVil) reported
@pompeyhedge @TalkTalk @VirginMediaCorp I have 0 issue with non UK based support, usually very polite people wherever theyre based. Honestly though there is little way they could be worse at Virgin after the last week ive been through. Wouldve been more productive for me to count rice grains instead.
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Alastair Thrush
(@allythrush78) reported
And by the way @TalkTalk, your customer service is a shambles 🤬 #worstbroadbandprovider #havetodobetter
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oc
(@ocfps_) reported
back at it with the daily talktalk bad tweets