TalkTalk Outage Report in Thatcham, West Berkshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (13%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Community Discussion
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TalkTalk Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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peter rosmus
(@chiefgarabaldi) reported
from
Newbury, England
Internet signal out yet again @TalkTalk happening litterly every other week. This is useless
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Paul Hendry
(@PaulHendry1888) reported
from
Newbury, England
@Volunteeringace @TalkTalk All sorted now. Not bad service I suppose but trying to get through to @TalkTalk this afternoon wasnt easy. The best updates are on Twitter...
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WILSON SANDERS
(@WILSONSANDERS) reported
from
Newbury, England
@TalkTalk have you mourned Phil’s death by turning my internet off? Been down for nearly 3 hours now, takes the piss
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@TalkTalk Yes you could nip down the shops and get me a paper as I have to work today to catch up with 6 hours offline yesterday @PaulHendry1888
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk I need to speak to complaint manager in the uk and not from abroad as they are useless and don’t understand due to the language barrier. I have not been able access or receive or send emails due to a server error your end since 9 December not good enough!
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@TalkTalk Thanks for meaningless apologies- we need action and delivery of services as promised by you and PAID for by them! My parents are distressed by this scenario! I can DM details but this thread is staying open!I won’t continue to allow this sort of appalling service to be hidden.
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thomasin brunskill
(@thommygirl36) reported
from
Hungerford, England
@TalkTalk I cannot believe the appalling service I have received from you... I have been lied to and my switch was due to happen yesterday and nothing works.your response was absolutely shocking and no/one would help or take responsibility #talktalkbroadband #dontswitchtotalktalk
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The Bodyguard (Double Vaccinated)
(@Alex_B1971) reported
from
Thatcham, England
@more_milf We had TalkTalk & it honestly wasn't their fault that our Broadband was utter crap. That was BT's who knew there was a problem with a cable into our Close but refused to fix it. In the end we Switched to Virgin super fast for all the gamers in our house. Sky only used for TV
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk Ongoing unresolved complaint getting my email account fixed asap since 8 December 2022. Please can my complaint manager call me tomorrow asap after 4pm I was due a call back today never received the call. customer service is extremely appalling.
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malcolm
(@malcolm28924052) reported
from
Upper Basildon, England
@TalkTalk I have been waiting 7 months to get internet..and I am no nearer to being connected. The process so far has been painful, with false promises, false starts and the most shocking customer service. The point of my message is to implore anyone to reconsider using Talk Talk
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RICHARD JOHN DARLING
(@RJDARLING7) reported
from
Sulhamstead Abbots, England
@TalkTalk I have had enough & I have spent several hours trying to get my complaint resolved! Your complaints process is appalling and isn’t being followed as per ofgem
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@talktalk @BTOpenreach your customer service is an absolute disgrace. You have managed to leave my parents with no landline or internet facility for over a week & then the booked engineer fails to turn up after waiting in for 5 hrs and the promise of texts 30mins before visit.
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Guess @TalkTalk is having a moment then. My wife has gone down, thanks Iv got to get out of bed to turn the light off now 😤😤
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WB74
(@Burnett_74) reported
from
Newbury, England
@TalkTalk please can you advise that Newbury Berkshire is on the list of areas that have no broadband service? This has been down for a few hours now, and the online help only states Oxfordshire.😔 #moreinformationneeded #notgood #hotspotmytv
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
@TalkTalk Vincent is a real asset to the company, after 3 live chats with different people Vincent sorts my wifi at first time of me asking, I can’t thank him enough 🤝! He saved a customer going else where because if he couldn’t sort it I was going else where. 🍀
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Ahhhh @TalkTalk how come my internet is down??? Not happy 😠
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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John Fletcher
(@johnfletch24) reported
@TalkTalk We have spoke to someone this morning. This is not acceptable. Essentially 2 weeks of being fobbed off with turn your router on & off The lack of willingness to resolve the issue shows how little you value customers We have been impacted financially and my son educationally.
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Ian Exon
(@IeExon) reported
@TalkTalk so just spent another hour with talk talk customer service to be told I've the wrong internet for recieving help, contact another department to spend another hour repeating myself
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Daisy
(@Daisyloomoo) reported
@TalkTalk no service at all. Internet is down.
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LORF 🏴
(@bigbeard666) reported
@moving_charlie @TalkTalk I had the same issue with talk talk their customer service is atrocious
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Tom Fleet
(@tomfleet7) reported
@TalkTalk over a week with no internet. You keep blaming openreach but haven't offered anything to help with the service you provide us. Trying to use your live chat on the website for the agent to close the chat on me. Shocking service
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Alex 🇬🇧
(@AB63577) reported
@moving_charlie @TalkTalk Had similar issues with Virgin Media - they refused to process my cancellation instruction (I was out of contract) because I told them I was moving house (they insisted on having my new address, which I refused). Ended up just cancelling my DD and posting the router to their HQ.
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Sian Mexsom
(@sianmexsom) reported
@TalkTalk I joined the customer service queue - fourth time this week - at 29.06, it’s now 20.51 still no sign of an agent. And every 10 minutes or so threats to disconnect. What’s going on?
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Annie🍉
(@AnnielizzieSten) reported
Just a word of warning Never ever use @TalkTalk Never ever give them your custom They are nothing but a set of scammers If @skytv can cancel there and then why do they make you pay another month? If your elderly parents use them change it now It’s a nightmare and a scam
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Alex Klaushofer
(@alexklaushofer) reported
@moving_charlie @TalkTalk They are regulated. Suggest formal complaint>ombudsman>claim for financial compensation.
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Nicola Addyman
(@NicolaAddyman) reported
@TalkTalk just to be clear since you direct people onto dms to avoid scrutiny, you have immediately said you can’t help and given me a phone number. In my experience no one answers the phone.