TalkTalk Outage Report in Upper Basildon, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Basildon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Upper Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Upper Basildon, West Berkshire, England
The most recent TalkTalk outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Michele Kayser
(@KayserMichele) reported
from
Reading, England
@TalkTalk All help is needed! No Internet
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Hi Julian, You don’t seem to have any trouble finding my details when you send me letters charging me £41 for leaving you, maybe try that?
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malcolm
(@malcolm28924052) reported
from
Upper Basildon, England
@TalkTalk I have been waiting 7 months to get internet..and I am no nearer to being connected. The process so far has been painful, with false promises, false starts and the most shocking customer service. The point of my message is to implore anyone to reconsider using Talk Talk
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WILSON SANDERS
(@WILSONSANDERS) reported
from
Newbury, England
@TalkTalk have you mourned Phil’s death by turning my internet off? Been down for nearly 3 hours now, takes the piss
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ⓜ4ⓡⓚ⚠️
(@markknott4) reported
from
Newbury, England
Ahhhh @TalkTalk how come my internet is down??? Not happy 😠
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Paul Arthur
(@PaulArthurVover) reported
from
Reading, England
Hi @talktalk I have been on the phone now for 45 mins trying to sort this out. I have an email stating I will get an engineer tomorrow to install new broadband. Your help desk say the order is not complete and won’t be happening!!! Still on hold to next level support. 🤬
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@TalkTalk Yes you could nip down the shops and get me a paper as I have to work today to catch up with 6 hours offline yesterday @PaulHendry1888
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Paul Bridgewood
(@PaulBridgewood) reported
from
Reading, England
@TalkTalk is there a problem with phone and internet in my area
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WB74
(@Burnett_74) reported
from
Newbury, England
@TalkTalk please can you advise that Newbury Berkshire is on the list of areas that have no broadband service? This has been down for a few hours now, and the online help only states Oxfordshire.😔 #moreinformationneeded #notgood #hotspotmytv
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Hi Julian, no thanks. Like I said I’ve gone around in circles with this for the last 2 weeks and have got nowhere with @talktalk being sneaky and hiding how trash their service is by sliding into my DMs. If you need my account info do feel free to check previous DMs.
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Paul C 🏴🇪🇺
(@Chaos_1973) reported
from
Reading, England
@HannahLewin12 @TalkTalk Talktalk are ****.
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Paul Hendry
(@PaulHendry1888) reported
from
Newbury, England
@Volunteeringace @TalkTalk All sorted now. Not bad service I suppose but trying to get through to @TalkTalk this afternoon wasnt easy. The best updates are on Twitter...
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk I’ve been with you over 5 years and to be honest I’m shocked at the service to a loyal customer. Please resolve this as a matter of urgency or I will find a new internet provider elsewhere. Your prices have gone up steeply so it’s not even like that’s a benefit any more
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
@TalkTalk Either way, kindly stop harassing me with emails and letters as the bottom line is I am not paying you for a service I did not receive.
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The Bodyguard (Double Vaccinated)
(@Alex_B1971) reported
from
Thatcham, England
@more_milf We had TalkTalk & it honestly wasn't their fault that our Broadband was utter crap. That was BT's who knew there was a problem with a cable into our Close but refused to fix it. In the end we Switched to Virgin super fast for all the gamers in our house. Sky only used for TV
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Ricardo Reis
(@RicReis) reported
from
Reading, England
@TalkTalk I would like to know if I'm affected. The link don't take me any place where I can actually check my postcode. This is bad bad bad service. The customers should be advised in advance!!!!
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Kristian
(@ktozer123) reported
from
Reading, England
@TalkTalk service down in Reading, any known issues?
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Shalah Akhtar
(@shalah_akhtar) reported
from
Reading, England
@TalkTalk Hi, we’ve been without internet for 24hrs, we’ve followed all the steps on the website and can’t seem to get in contact with anyone to get it fixed. Can you please advise as your website is saying there are no issues in our area!
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Kate Lewis
(@KateLewis66) reported
from
Reading, England
@TalkTalkHere @TalkTalk I want to speak to your customer service team to dispute my exit fee in circumstances where the service has not been fit for purpose.
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the artist formerly known as Prince Harry
(@sianirv) reported
from
Winnersh, England
“We completely understand that the entire planet is WFH during a literal pandemic but we think it’s reasonable to ask you to wait 30 days for us to sort out the problem with the service you pay for whilst you’re trying to educate children” what an absolute joke @TalkTalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Wiener
(@twieneruk) reported
@TalkTalk Why are TalkTalk customer services so bad?
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Claire Marsh
(@Clairejadex) reported
@TalkTalk I have no internet in birmingham since yesterday can you help ?
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T. C. Panter
(@ThomasPanter) reported
@OpenreachHelp unfortunately due to your deliberately awful phone and website support I need to contact you on here. I am having serious issues with talktalk and open reach and need to speak to a human being. Can you help?
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𝔱𝔬𝔪
(@ghostbustersVHS) reported
thank you to talktalk for delivering out router to the church 26 doors down from us
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kane
(@Kane97HD) reported
@amberrodonnell What WiFi you on? I've had bad WiFi in the past such as talktalk, BT, and sky, right now I'm on EE and had no problems
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Andrea Clark Casting
(@AndCasting) reported
@TalkTalk Can you send me a phone number for some senior I can talk to. Currently on hold at customer service who are refusing to help me or connect me with anyone who can help.
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Tim Wood (He/Him)
(@TimDefoWood) reported
@TalkTalk hey my order was supposed to start WIFI today w/ Engineer then got pushed to 1st October with no warning. I cannot work effectively without WIFI, please can I have some help? I was assured today would go ahead with a home move with no issues.
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dissyteabag
(@dissy_teabag) reported
@TalkTalk today I went to renew my package which was out of contract I’ve been a loyal customer for four years or more. I’d looked online and could get fibre 65 with Amazon gift for £24 for 18 months contract and could get £68 back via TopCashback. I tried via live chat
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EurekaMuggleface
(@entitled_not) reported
@TalkTalk is there some technical problems preventing email logins this morning. I'm trying to check an old tiscali address.
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neilB ⚫️⚪️⚫️⚪️
(@neilTheMagpie) reported
And the award for the worst consumer customer service of the day goes to @TalkTalk Passed between 4 people who were basically clueless & left very frustrated by the whole experience!