Tesco Mobile

Tesco Mobile Outage Report in Wrexham, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Wrexham, Wales 10/15/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • ceri_simmonds ceri simmonds (@ceri_simmonds) reported from Gresford, Wales

    @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

  • TonyJonesCITP Tony Jones CITP FBCS (@TonyJonesCITP) reported from Wrexham, Wales

    @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales

    @tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @SCherrie84 @tescomobile I lost all TM coverage from 15th Oct. TM sited problems with my local mast (ongoing) but I had no service anywhere (where masts weren't faulty). I've had to leave TM and have only been offered compensation of much less than I've been charged for their (non working) service.

  • jakeyllew06 kath. (@jakeyllew06) reported

    @tescomobile i haven't been able to use my phone unless I am near wifi for 2 weeks. Was told there is an issue with local mast (son on same network no issues) was then told I have to ring you when my phone works properly again to have an account credit 🤔🤔

  • beardylonghair Mike Johnson (@beardylonghair) reported

    @tescomobile Your helpline number advises people to use the online chat function as the quickest way to contact you, but the web chat function on your website is broken. How exactly am I supposed to contact you?

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

  • QuinnKaz Karen Quinn (@QuinnKaz) reported

    @tescomobile Thank you Liz, I spoke to one of your live chat colleagues, and they were really helpful. A mast is down, but it is being worked on. 👍

  • FunkToonEire TinosToonArmyÉire (@FunkToonEire) reported

    @GJohnstone2 @tescomobile Do not give them your info they sell it , do not buy a new phone as they will tell you to ,comreg os how to complain as they dont answer you if you email the complaints department iv gad nothing but issues for 6 years and they dont care,move to amount company

  • LeilaHenry1 Leila Henry (@LeilaHenry1) reported

    @CeriVW @tescomobile I have had the same problem for 2 weeks.Customer service finally admitted number of customers have been disconnected being migrated from 1 system to another.They cant give a timescale for a fix. Ive escalated complaint to ombudsman so I can change network.

  • blobby_p Pazo (@blobby_p) reported

    @tescomobile the PAYG app keeps crashing on Android phone. Have reinstalled app but still same is tbere an issue with your app?

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • FunkToonEire TinosToonArmyÉire (@FunkToonEire) reported

    @Fazpat23 @tescomobile It a fake company they have clue no training no idea ,comreg is the only way to get them to do anything, im waiting over a yr for help, not fit for purpose, 3g at its best fake RIPOFFTESCO