Tesco Mobile outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Tony Jones CITP FBCS (@TonyJonesCITP) reported 25 seconds ago from Wrexham, Wales

  @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

• 
  ceri simmonds (@ceri_simmonds) reported 36 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 55 minutes ago from Wrexham, Wales

  @tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 5 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported 7 minutes ago

  @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.

• 
  Darren Collier (@Buster115) reported 9 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Alison Turner (@charliebarley) reported 13 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  loobylou (@loobylambchop) reported 16 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  Legal Style Blog (@legalstyleblog) reported 18 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  chatterbox (@chatkins1) reported 19 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Craig Bailey (@Craig_Bailey41) reported 20 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  Orson (@Orsonkartt) reported 20 minutes ago

  @tescomobile Hi Harry. I was hoping that the service I’m paying for would provide a reliable service That’s not the case

• 
  Justine (@bean0509) reported 21 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!