Tesco Mobile

Tesco Mobile Outage Report in Wrexham, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Wrexham, Wales 01/07/2026 14:10

January 07: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • ceri_simmonds ceri simmonds (@ceri_simmonds) reported from Gresford, Wales

    @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

  • TonyJonesCITP Tony Jones CITP FBCS (@TonyJonesCITP) reported from Wrexham, Wales

    @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Not good enough @clairefweir. Customer relations now not even able to pick up a phone.

  • andygboro Andrew Danby (@andygboro) reported

    @tescomobile She went on the online chat last night after the 6pm promise had lapsed. The advisor stopped the conversation as they couldn't solve the issue. She's going back to the store this afternoon. She can't make calls. OFCOM complaint next.

  • donziwonzi Donna R (@donziwonzi) reported

    @tescomobile can you tell me why a phone is £249.99 online in black or white but in store its £289.99? No online exclusive. Terrible attitude from staff in store when you question this, to be abruptly told "Go buy it online then" This was Brighouse store today.

  • ddjm Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

  • _HinduTimes ryan (@_HinduTimes) reported

    @tescomobile Service continues to be absolutely horrendous. No complaints process at all. It is embarrassing.

  • Jon2175 John H... (@Jon2175) reported

    @tescomobile Still nothing. No responses. No fix. 5 days to investgate by tech team. Who you state may not be able to fix. Moving a number from O2 to you, the same network, and you can't resolve. Like I've seen quoted on here by others, 'avoid' the service is shocking. @clairefweir thoughts?

  • Kez671 Kez67 (@Kez671) reported

    @tescomobile after seeing how useless you are with customer service via a third party having issues for weeks, I would never switch to your service and certainly would never recommend you to anyone else, potential customers take heed of my warning.

  • Si0bhanWill0ws Siobhan Willows (@Si0bhanWill0ws) reported

    @CitizensAdvice Theft? The phone was never my responsibility. I never received it or signed for it. Rang two weeks before this money was due to be taken out, told you it was on my bill. Assured it would he removed. Rang two days before assured it would be removed. @tescomobile

  • andygboro Andrew Danby (@andygboro) reported

    @tescomobile My wife, the account holder, went to the store she purchased the phone from once again yesterday, and the advisor in store who has been excellent put my wife in touch with a customer care manager. Once again, she was fobbed off with this individual.

  • Megha10799414 Megha (@Megha10799414) reported

    @tescomobile what is happening since 8th Feb my mobile is not working no calls coming or going through???