Tesco Mobile outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wrexham, Wales

The most recent Tesco Mobile outage reports came from the following cities: Mold.

City	Problem Type	Report Time
Mold	Phone	2 months ago
Wrexham	Phone	5 months ago
Wrexham	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Tony Jones CITP FBCS (@TonyJonesCITP) reported 6 minutes ago from Wrexham, Wales

  @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 41 minutes ago from Wrexham, Wales

  @tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.

• 
  ceri simmonds (@ceri_simmonds) reported 50 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 24 seconds ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Katrina (@KatLawrence) reported 3 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Sredna Rapmil (@SrednaRapmil) reported 5 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  L (@_upsides) reported 8 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 10 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 12 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 15 minutes ago

  @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

• 
  Graeme Paddison (@graemepaddison) reported 18 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 19 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Noel Phillips (@noelphillips211) reported 19 minutes ago

  @tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.