Tesco Mobile outages and service status in Wrexham, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Wrexham, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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ceri simmonds (@ceri_simmonds) reported from Gresford, Wales@tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please
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Tony Jones CITP FBCS (@TonyJonesCITP) reported from Wrexham, Wales@tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍
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Barry Daniels🏴 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales@tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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James Glen (@james__glen) reported@tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Saramarakookanara 💚 (@saragoodson59) reported@tescomobile please can you help with a billing issue?
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Jennifer James (@Little_Digital) reported@tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.
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@Lancs (Liz) ☕️🏳️🌈🏳️⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported@tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2
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fabio manetta (@fabiomanetta) reported@tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.
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Amanda Martin (@AmandaKMartin) reported@tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont
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Meathead (@danstephens2) reported@tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network
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Chiara Quinn MBCI (@ChjaQuinn) reported@tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking
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clam (@clam70435692) reported@tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one