Tesco Mobile outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Dr Karen Howells (@mind4sportpsych) reported 4 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Thomas Richard (@TRHComposer) reported 35 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Hegsy & The Elements (@HAndTheElements) reported 50 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Nigel Smith (@nigelbendybus) reported 51 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grace🐦 (@mydogisafreak) reported 16 seconds ago

  @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

• 
  ☆ (@house123__) reported 39 seconds ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  Smooth211 (@Smooth2111) reported 2 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  Chris Adley (@MrChrisAdley) reported 10 minutes ago

  @adzk80 @tescomobile agree totally infuriating situation from tesco mobile, its been a lot of hassle and I will probably move away when my own contract is up in a few months if this is now their customer care

• 
  Hot Dog Trainer (@ondineb) reported 16 minutes ago

  @tescomobile 1hour 5 minutes still being told to call back. I just want to lower the tariff for the remainder of the contract to something I can better afford. It's such a disgusting way to treat vulnerable people.

• 
  jess rach x (@Rachel914481091) reported 17 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  David Pacitti (@davidpacitti) reported 17 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  Melvyn Buckton (@BucktonMel91596) reported 18 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 20 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Katrina (@KatLawrence) reported 25 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?