Tesco Mobile Outage Report in Weston-super-Mare, North Somerset, England

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

1. 

   Phone (53%)

2. 

   Internet (27%)

3. 

   Total Blackout (13%)

4. 

   E-mail (3%)

5. 

   Wi-fi (2%)

6. 

   TV (1%)

Community Discussion

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Tesco Mobile Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• Soozles (@soozles_) reported 19 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• Nigel Smith (@nigelbendybus) reported 40 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Lee Summers (@lms78) reported 4 minutes ago

  @tescomobile wife got a phone 6th dec still no voicemail, text or 4g. Continually fobbed off by a shocking customer care department each time lying and saying it will be sorted in 24hrs. Dont go near Tesco mobile! @tescomobile

• Daniel Coone (@danielcoone) reported 7 minutes ago

  @clairefweir @tescomobile service is a disgrace! Ported my number to Tesco only for the data to not work. Keep being told try again in 24 hours is no good and a kop out now. this is causing my problems keeping in contact when i need it most!

• Leah ambrose (@Leahambrose2) reported 12 minutes ago

  @tescomobile I have sent you a DM if you can please assist as this needs to be resolved asap and the customer service I’ve received so far is poor

• Lizzie Young (@LizzieY56579426) reported 14 minutes ago

  @tescomobile I’m afraid you’ve not been very useful though Emily - my issue still stands - customers are being penalised for issues between yourself and your courier DPD. Very poor customer service 😩

• Lizzie Young (@LizzieY56579426) reported 16 minutes ago

  @tescomobile Why are customers penalised for issues between phone supplier and their courier? When @DPDgroup_news claim to have delivered but you’ve been in all day 2nd day in row waiting. Not likely to be resolved until after new year now. Someone’s not getting their gift 😩

• Granny Gloom (@GrannyGloom) reported 16 minutes ago

  1/2 @tescomobile I got a 2yr Tesco mobile contract on the salesperson's assurance that the signal 4 my area is good; it isn't. The online map says it's good; it's wrong. The online chat can see I've barely been able to use the phone or data but still they say it's fine; it's not.

• CityBoy (@Aikonsteve) reported 17 minutes ago

  @GrannyGloom @tescomobile Hope you get a quick and satisfactory resolution. On a few occasions I’ve found sending a recorded letter notifying a client that a small claim action will be filed in local court in 7 days gets their attention — Goods/service supplied not fit for purpose and not as described.

• Welsh Mam (@Welshmam3) reported 17 minutes ago

  @cymraesydwi @tescomobile Not down here x

• Alan Peek (@revpeek) reported 18 minutes ago

  @CliffSinc @tescomobile I am having the same problem and fault message despite using correct MMI code! My phone stops ringing after 5 seconds. Tesco mobile staff on App simply fob off by saying 'its a software issue' and it's awaiting resolution. Been saying that for 3 months since I first complained

• Rachel (@Rachelb4b5) reported 18 minutes ago

  @stuartbuckle @tescomobile They are absolutely awful