Tesco Mobile Outage Report in Weston-super-Mare, North Somerset, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (50%)
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Internet (29%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Holly
(@Ceceeeeeee08) reported
@tescomobile what makes it further appalling is the first call made to customer care, my grandmother, who is recovering from a stroke and so gets confused, did not pass security checks, despite the answers she gave being correct......
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Keith Blair 🇺🇦
(@kdlg56) reported
@tescomobile Thank you, I think it’s the latter. I’m asked to pass an “Arkose” test but it fails to load anything no matter how long I wait. Never had this sort of problem before. I’ll go a different route methinks but thanks again for trying.
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Gordon Cummings
(@mrclubhectare) reported
@tescomobile so disappointed, got new phone on Saturday, your staff member set it up in shop, here we are 3 days later still not working. Something caused an error the issue should be resolved in 24 hours. Key words “something” “should “ what do we tell parents who can’t book
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Holly
(@Ceceeeeeee08) reported
@tescomobile we bought the new mobile, as she had no way of communicating out. Basically you left a vulnerable 86 year old woman without means of communicating, paying for a contracted number that was not working, and £70 out of pocket for a new phone...appalling.
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Nicola
(@nicnicspokes) reported
@paulagerts @tescomobile I went into tescos, and apparently there is a system problem. Was told maybe Thursday.
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Mayflower77
(@Mayflower771) reported
@tescomobile No not good enough, I was offered a partial refund for last month and if this is going to continue throughout April then you need to reimburse as I'm not getting the service I've paid for. I have pretty much zero reception at home and in the surrounding area
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we5ky
(@we5ky) reported
@tescomobile Hi. On the 23rd my phone was stolen, I called that day and requested a new Sim. That arrived on Tues 28th but after spending all day trying to activate it your help desk concluded the sim was blank. New one sent and arrived on 30th. That was also didn’t work..
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Lunallena72
(@belencorpa) reported
@tescomobile Thanks Rob, that’s pretty poor customer service though, if you cannot help or find out what’s happening, who can? no one is taking any accountability and still no resolution, 24 hours after the portability was due to take place…
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Lunallena72
(@belencorpa) reported
@tescomobile I moved from O2 to Tesco Mobile over the weekend and the portability should have been done last night by 6pm. I have now called twice your service desk and it seems that it was rejected- what happens next? This is not a great experience for a brand new customer
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john saintsfc Anstey
(@johnansteyhotma) reported
@tescomobile I still cannot access my account details through the app. It just says something went wrong, try again. Anyone else having trouble