Tesco Mobile

Tesco Mobile Outage Report in West Malling, Kent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in West Malling, Kent, England 09/18/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • SnapperHarrison Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, England

    @tescomobile Simply the worst acting on any advert

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewG1128 Andrew Gardner (@AndrewG1128) reported

    @tescomobile hi,I ordered a new phone yesterday as a new customer & been sent tracking information but the numbers I have for tracking says invalid.

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile No point, your staff weren't exactly helpful, won't be renewing my 3 accounts with you again, if you know the service is not going to be available tell vulnerable customers, don't tell them to restart the device as that's simply inept

  • MadManDrivel Simon_W (@MadManDrivel) reported

    @tescomobile Local mast is STILL inoperative (over a week now!). What is the point of owning a mobile phone if you can neither make nor receive calls on it?? Shambolic service and first-class buck-passing in blaming a third party.

  • GordonMacleod6 Gordon Macleod (@GordonMacleod6) reported

    @tescomobile I feel it is important that we pursue this as you have effectively denied my wife's right to cancel her upgrade within 14 days although she never even received her phone

  • AlliRondel Alli Cronnelly (@AlliRondel) reported

    @tescomobile @WhichUK Your customer service is absolutely rubbish. My phone and data haven't been working for 16 days. I have spoken and spent time on chat every day and every day I am told 24 hours to sort it out. I have just been told 4-5 days!!!!!!!!

  • scotts_land1 Scotts Land (@scotts_land1) reported from Glasgow, Scotland

    @tescomobile I can't make any calls or receive any calls on my mobile. Im a contract user. Another phone was used to check and it beeped the first time then number not recognised the second time.. Are you having issues with signals or connections??

  • sharon_weddell Sharon Weddell (@sharon_weddell) reported

    @tescomobile hi may I have some support. I've been a contract customer for a while. To be honest if I'm outside the house and not on WiFi. The best I get is h+ and e internet. I hardly ever get 4g. So my phone is pretty pointless outside the house.

  • Giles_Pepperell Giles Pepperell (@Giles_Pepperell) reported

    @tescomobile terrible data signal in LL57 4UB today, considering how close to a mast I am it is often very poor on 4G.

  • Ripio8 Ripio (@Ripio8) reported

    @tescomobile frequent very poor 4g data speed in East Kilbride for past few months. Used to get a minimum of 10mbps at any time of day but now routinely get less than 2mbps throughout the day. Makes streaming video virtually unuseable.

  • Chriscurson Chris Curson (@Chriscurson) reported

    @tescomobile your customer care is non-existent. No proper data since I moved over to you about 2 months ago, no resolution, no callbacks when promised. Pathetic