Tesco Mobile

Tesco Mobile Outage Report in West Malling, Kent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in West Malling, Kent, England 12/29/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • AlexandraLawes Alexandra Ayears (@AlexandraLawes) reported from Rochester, England

    @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • SnapperHarrison Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, England

    @tescomobile Simply the worst acting on any advert

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile i have recd a text fro. Tesco telling me my mobile number has changed. Ive never asked from my number to changed. I now have no voice access so i cant phone tesco mobile customer care. What the hell is going on?

  • harryt84 H.Bomb (@harryt84) reported

    @tescomobile Two calls today, one to Internet, dropped at 20 mins, just been on hold to my car insurance, dripped at 31 minutes. Everywhere I go, I use it at home, or try to. Have to call them.back, and rejoin the queue again. No signal issues. This is a network problem.

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @tescomobile As a retired Customer Services Manager with British Airways I am hoping that TESCO will show me the same high standard of customer service that I provided for my customers over 51 years. Thanks Jade.

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @tescomobile Oh, when I spoke on your chat your customer adviser said you do!

  • MissUnify Evelyn (@MissUnify) reported

    @tescomobile Hi, need some support transferring the number from a lost sim card to a new one.

  • DanJones89 Dan (@DanJones89) reported

    @VodafoneUK @harryt84 @tescomobile Shame your CS lets you down.

  • Purleyoaks James (@Purleyoaks) reported

    @tescomobile my mum lives alone, 75yo, and voice calls dropping out since 25/12. Changed phone but still an issue. She can't ring as won't hear you. Fault in N7 area? Pls help

  • DanJones89 Dan (@DanJones89) reported

    @harryt84 @tescomobile Yeah, you should try Vodafone or someone who uses there network. I never have issue.

  • Yorksims John Woods (@Yorksims) reported

    @tescomobile @nathantoothy90 Sky Mobile us O2 as their network provider so can cross O2 off your list plus giffgaff and Tesco Mobile as they both use O2 as well.

  • contextsense Andrew Maville (@contextsense) reported

    So close to the end of my tether. Nobody makes service that work easily when you do them on behalf of elderly relatives. Latest @tescomobile - there's now a PIN to log in to the account I set up - but it's sent to Mum's phone and she can't work out how to get it to tell me