Tesco Mobile outages and service status in West Kilbride, Scotland

Problems in the last 24 hours in West Kilbride, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near West Kilbride, Scotland

Latest outage, problems and issue reports in West Kilbride and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 28 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Pacitti (@davidpacitti) reported 4 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  gillian mary (@gillianwyatt601) reported 6 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  kathy (@katzmm) reported 9 minutes ago

  @tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.

• 
  Colette Houlihan (@Colly_wobbles) reported 10 minutes ago

  I am fcukin furious with @tescomobile I put £10 on mobile 1st March, haven't made a phone call, or text or used internet and credit has evaporated. Noo credit today. No explanation from Tesco/Twitter or cust svs. I will now leave/find another provider and never shop in tesco agai

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 12 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Jeremy (@io_scores) reported 14 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Victoria Ogonna (@vikkyug2016) reported 16 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  1234 (@MissKillikelly) reported 17 minutes ago

  @tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!

• 
  Howie Pearson (@learningrapid) reported 23 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Melvyn Buckton (@BucktonMel91596) reported 25 minutes ago

  @teresaptaszek @tescomobile Yet another of a constant attack on tesco mobile by somebody. For what it's worth, I have had many many years of excellent service from them.