Tesco Mobile outages and service status in West Kilbride, Scotland

Problems in the last 24 hours in West Kilbride, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near West Kilbride, Scotland

Latest outage, problems and issue reports in West Kilbride and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 42 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Adley (@MrChrisAdley) reported 49 seconds ago

  @adzk80 @tescomobile I gave up she's been told all week the SIM will be activated in 24 hours, yesterday live chat tried saying the mast in the area was down (rubbish as my phone was fine)and then reverted to will be active in 24 hours, this was too much for an 80 year old so boxed it up .....

• 
  Paddyh (@PADDYHOWARD) reported 4 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.

• 
  Zelda Hansen (@Zeldahansen) reported 11 minutes ago

  @EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them

• 
  nicolajane (@NJB2874) reported 12 minutes ago

  Why do companies continue using DPD for deliveries. They never deliver on time. @tescomobile another day wasted waiting for a non existent delivery. #ShouldHaveBoughtElsewhere

• 
  Simon Parry (@sparry951) reported 14 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  -_- (@sksksb__) reported 15 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 16 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

• 
  Sam Horne (@SHN51989) reported 18 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  Smooth211 (@Smooth2111) reported 20 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  jiji (@ExecAsstJiji) reported 24 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile