Tesco Mobile outages and service status in West Kilbride, Scotland

Problems in the last 24 hours in West Kilbride, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near West Kilbride, Scotland

Latest outage, problems and issue reports in West Kilbride and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 43 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orson (@Orsonkartt) reported 2 minutes ago

  @tescomobile Hi Harry. I was hoping that the service I’m paying for would provide a reliable service That’s not the case

• 
  Shaun Reviewer (@ReviewShau42660) reported 3 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  Johnny Dowling (@JohnnyDowling10) reported 4 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  David Bell (@belld10) reported 4 minutes ago

  @tescomobile travelling London to Swansea and constant drop outs and 5g that doesn’t load any pages…….whats happened to cellular service in UK?

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  loobylou (@loobylambchop) reported 8 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Dave Gander (@DaveGander) reported 10 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  Grumpy Buddhist (@DionHunt67) reported 12 minutes ago

  @tescomobile Yes, started with texting PAC from mobile and got a “technical problems, please try later” message. Tried 5 times, same message.

• 
  Lynzy 🌻 (@Lynzyhope) reported 13 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Jonesy (@craigyjones1983) reported 13 minutes ago

  @tescomobile @cyclist13 Afternoon. It’s tough to estimate the signal strength AFTER I’ve left the area. I need to know why the signal in the Swansea area around the ground and 1/2 mile radius is so bad ON a match day