Tesco Mobile outages and service status in West Kilbride, Scotland

Problems in the last 24 hours in West Kilbride, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near West Kilbride, Scotland

Latest outage, problems and issue reports in West Kilbride and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 37 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann (@English_girl98) reported 9 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 14 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  L (@_upsides) reported 14 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Sredna Rapmil (@SrednaRapmil) reported 16 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  ✨ (@ShannonLana) reported 16 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 17 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Glen Stevens (@nelgxs) reported 19 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Melvin J Bragg (@MelvinJBragg) reported 20 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

• 
  montyniblet (@montyniblet) reported 21 minutes ago

  @tescomobile Signal back on today but still lost 8 days in last month. TN56HN account 808724

• 
  Barbara (@BarbaraSutton15) reported 23 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company