Tesco Mobile outages and service status in West Kilbride, Scotland

Problems in the last 24 hours in West Kilbride, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near West Kilbride, Scotland

Latest outage, problems and issue reports in West Kilbride and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 38 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 6 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 7 minutes ago

  They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 9 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 11 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  gillian mary (@gillianwyatt601) reported 11 minutes ago

  @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

• 
  fabio manetta (@fabiomanetta) reported 11 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Sam Horne (@SHN51989) reported 15 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  Mike Hadley (@Baggypilot) reported 17 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Sarah Kears (@SarahKears) reported 18 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Dave Kendall (@DaveKendallPho1) reported 20 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G