Tesco Mobile Outage Report in West Kilbride, North Ayrshire, Scotland
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in West Kilbride, Scotland
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in West Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near West Kilbride, Scotland
Latest outage, problems and issue reports in West Kilbride and nearby locations:
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Sam Moore
(@mooreslaw83) reported
from
Lochwinnoch, Scotland
@tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Katie-Ellen Axford
(@Mabel_Axford) reported
@tescomobile It’s not faulty as I have signal in more rural areas, it’s just seems that the signals not strong enough for the traffic.
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Tina Gittings
(@GittingsTina) reported
The most appalling customer service from @tescomobile Without phone service for 3 months. Literally hours of time spent on their chat, phone, complaint form and in store. Requested several times escalation to a manager but never a call back.
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Stevejay63
(@stevejay63) reported
@tescomobile so not only do I not have data, fall waiting, I now have no phone!!! My biggest mistake was joining tesco mobile!! You are in breach of contract, if I cancel my direct debit tesco would jump down my throat, 1 rule for you and 1 for us!! Caveat emptor!!
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Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile Please DM me... no one is getting back to me. I want my old phones ported over ASAP. It's been over one week. Also, the form you DM me doesn't work.
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mark
(@chippyhinton) reported
@tescomobile I have received some of the worst customer service since switching to Tesco in Nov. Been cut off numerous times when calling customer services. And I still waiting for a refund of £400 that I was told would be 3-5 days and I am still waiting. Please help
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Kells
(@kellsbells60) reported
@tescomobile @tescomobile Can you tell me why you are rectifying this for some customers and not others? The amount is still showing on my account with a payment due to come out on the 8th and all I keep getting is some standard response about a fix.
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JNAM
(@Jo_am72) reported
@tescomobile Hi Natasha. At the moment I’m getting nowhere in getting an answer as to why I was charged for 2 new contracts that were never started and received and early termination fee for an old contract.
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust STILL NO PHONE! Why can't I talk to the back office staff to get some time scale of when they'll be able to fix the problem?????
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leew011977
(@leew011977) reported
@tescomobile absolutely disgusting service from tesco mobile u should be embarrassed!! 3 weeks and my sim still don’t work. My 10 year old daughter has no phone access!! Taken my money and charging me still for a service we can’t use.
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mark
(@chippyhinton) reported
@tescomobile I have received some of the worse Customer service when contacting your customer care team. I am due a refund of just over £400 for a final bill even tho I have not left Tescomobile,I was told the refund would be 3-5 days and still waiting!! Called again got no help.