Tesco Mobile outages and service status in Lochwinnoch, Scotland

Problems in the last 24 hours in Lochwinnoch, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lochwinnoch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Lochwinnoch, Scotland

Latest outage, problems and issue reports in Lochwinnoch and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 22 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

• 
  anastasia beaverhausen (@misskirsty) reported 51 minutes ago from Renfrew, Scotland

  Is something up with @tescomobile cause I’ve had absolutely no internet or signal all day.

• 
  Richard brawley (@Tricky_1984) reported 59 minutes ago from Barrhead, Scotland

  @tescomobile hi do you have issues in making calls on your network as I have tried 3 peoples phones on your network and they can't make out going calls

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Paddison (@graemepaddison) reported 3 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Glen Stevens (@nelgxs) reported 7 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Andy Whittle (@andy_whitty) reported 7 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  montyniblet (@montyniblet) reported 7 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  ☆ (@house123__) reported 7 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 10 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  alan lewis wildlife stuff (@LewisStuff) reported 10 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

• 
  Webdy (@Webbdy) reported 11 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

• 
  Jordan Abbott (@jordanabbott93) reported 11 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  G_OLD Man (@G_Old_M) reported 15 minutes ago

  @tescomobile I’ve just spent the first whole day in Evesham worcershire since buying the Tesco mobile contract - and all day no signal couldn’t listen to my podcast ,the radio nothing postcode WR10