Tesco Mobile outages and service status in Lochwinnoch, Scotland

Problems in the last 24 hours in Lochwinnoch, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lochwinnoch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Lochwinnoch, Scotland

Latest outage, problems and issue reports in Lochwinnoch and nearby locations:

• 
  Richard brawley (@Tricky_1984) reported 21 minutes ago from Barrhead, Scotland

  @tescomobile hi do you have issues in making calls on your network as I have tried 3 peoples phones on your network and they can't make out going calls

• 
  anastasia beaverhausen (@misskirsty) reported 48 minutes ago from Renfrew, Scotland

  Is something up with @tescomobile cause I’ve had absolutely no internet or signal all day.

• 
  Sam Moore (@mooreslaw83) reported 58 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen dobbs (@kathleendobbs6) reported 3 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  gillian mary (@gillianwyatt601) reported 3 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

• 
  Joanna (@JoSportsnut) reported 7 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  James Baker (@_JamesBaker92) reported 7 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Ali. Me (@AlisonWagstaff3) reported 7 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Amanda Martin (@AmandaKMartin) reported 8 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Andy Whittle (@andy_whitty) reported 9 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 13 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Sredna Rapmil (@SrednaRapmil) reported 19 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Gordo52 (@Gordo5211) reported 19 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better