Tesco Mobile outages and service status in Lochwinnoch, Scotland

Problems in the last 24 hours in Lochwinnoch, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lochwinnoch, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Lochwinnoch, Scotland

Latest outage, problems and issue reports in Lochwinnoch and nearby locations:

• 
  Richard brawley (@Tricky_1984) reported 7 minutes ago from Barrhead, Scotland

  @tescomobile hi do you have issues in making calls on your network as I have tried 3 peoples phones on your network and they can't make out going calls

• 
  anastasia beaverhausen (@misskirsty) reported 32 minutes ago from Renfrew, Scotland

  Is something up with @tescomobile cause I’ve had absolutely no internet or signal all day.

• 
  Sam Moore (@mooreslaw83) reported 49 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 3 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 10 minutes ago

  @tescomobile why is there no signal at bt7?

• 
  Lynda Hayes (@Lyndahayes) reported 13 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  Antty (@Antty629802) reported 13 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Sean (@SeanSav31) reported 14 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  Tim (@t1m670) reported 15 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Steven Leek (@_StevenLeek) reported 16 minutes ago

  @tescomobile Hello, I’m in Canada, Connected to Rogers Network on my phone, hopefully getting data for 1p per MB. My Question is, does it have to be Rogers? Can i connect to other Networks and get the same rate?? Thanks

• 
  Craig Bailey (@Craig_Bailey41) reported 17 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  chatterbox (@chatkins1) reported 18 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Sally F 💙 (@SallyF100) reported 19 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??