Tesco Mobile Outage in Warwickshire, England

@tescomobile Hi Laura. I'm new to Tesco mobile and the signal around the Midlands is pretty poor compared to my last provider which was O2

@tescomobile why is my mobile signal so poor?

@iromg So @tescomobile say if I call them tomorrow they'll give me the number of phone thats gone missing So I can call it and find it tonight They said if their bosses trusted internet advisors to same level as landline ones itd be reasy to help me

@tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

@tescomobile Went there they was sat on their phones playing some golf game , sad they had been dead since opened 👍 great help

@tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

@tescomobile Hi no I haven’t been able as I couldn wait with work commitments all I want to do is cancel a dormant account not move it or upgrade

@tescomobile trying to cancel a dormant phone contract is like pulling hens teeth how many times do you need to transfer then sit in queue I’m too busy to wait now 😡😡

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

@tescomobile been on hold for nearly an hour now, tried to call last week and got cut off straight away! Please somebody help!!!!

@tescomobile having problems receiving calls and texts and mobile data not working!

@tescomobile I’m contract, but my safety buffer stops me calling any 08 numbers. At work my fire alarm testing system is an 08 number and my phone denied me the call today. Can you help?

@tescomobile Just got off the phone with support. Apparently the first payment must be with a voucher (why?!) — it would have been helpful to know this at point of purchase so I could get one, or at least when payment failed. I've wasted 2 hrs trying to fix an intentional error. Really poor.

@tescomobile IT IS YOUR PROBLEM NOT MINE ! ARE YOU TESCO MOBILE OR NOT? Customer services is EVERY Tesco employee's responsibilty. As a retired senior customer services manager for British Airways I know a little about this!

@tescomobile Please don't frustrate me more! DPD asks me to sign in! The collection number given by Tesco last monday was not recognised by DPD. Meanwhile another day passes and not even the courtesy of an email from Tesco Customer services. NOT HAPPY.

@tescomobile your mobile data coverage for customers in the area I work is nothing short of an absolute insult. Scandalous service.

@tescomobile SEAN despite all the rhetoric from customer services it is almost midday and not even an email to say when DPD will collect my phone. Two mornings wasted. So disappointed. See what you can do mate. Please.

@tescomobile app down in nottingham?

@tescomobile app down in nottingham?

@tescomobile had no signal all day here … Postcode PE318DZ …. Lots of other people also without signal … What is the problem please ?

@tescomobile I have sent DM 45 mins ago and surprise guess what- NO RESPONSE . How do@you@get a company to simply investigate a complaint ???