Tesco Mobile outages and service status in Tetbury, England

Problems in the last 24 hours in Tetbury, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tetbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Tetbury, England

Latest outage, problems and issue reports in Tetbury and nearby locations:

• 
  Chloe Willis (@cwillis19821) reported 2 minutes ago from Cirencester, England

  @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Da33a Jay (@DoogieHowitzrMD) reported 8 minutes ago

  @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 12 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Geraldine Gray (@pidgepie) reported 14 minutes ago

  @tescomobile Hi excellent service from the Tesco Beeston, Nottm this afternoon helping me choose my new phone and going through the contract with me. Couldn't have been more helpful.

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 14 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Amanda Martin (@AmandaKMartin) reported 14 minutes ago

  @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

• 
  RustyRover852 (@RustyRover852) reported 16 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Julie Martin (@julesvb82) reported 18 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Chris B (@cbowtrafsol) reported 18 minutes ago

  @tescomobile The private message link doesn't work?🙄

• 
  Josh Breckell (@BreckellJosh) reported 21 minutes ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  Melissa ✨ (@WimblyDonnerxo) reported 24 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!