Tesco Mobile outages and service status in Tetbury, England

Problems in the last 24 hours in Tetbury, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tetbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Tetbury, England

Latest outage, problems and issue reports in Tetbury and nearby locations:

• 
  Chloe Willis (@cwillis19821) reported 31 minutes ago from Cirencester, England

  @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MDS (@mdsbfc) reported 3 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

• 
  clam (@clam70435692) reported 3 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 7 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  TheRealMacSween (@Dougie05957548) reported 8 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  Emma Lockhart (@EmmaLockha51775) reported 12 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Jennifer James (@Little_Digital) reported 16 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Sredna Rapmil (@SrednaRapmil) reported 17 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Ucheykingz (@Ucheykingz) reported 18 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  jiji (@ExecAsstJiji) reported 21 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 23 minutes ago

  @tescomobile why is there no signal at bt7?