Tesco Mobile outages and service status in Sturminster Newton, England

Problems in the last 24 hours in Sturminster Newton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sturminster Newton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sturminster Newton, England

Latest outage, problems and issue reports in Sturminster Newton and nearby locations:

• 
  Claire Mawdsley (@ClaireInOz) reported 48 minutes ago from Gillingham, England

  @tescomobile Great. He just made it so easy and was so polite and lovely. Really brilliant customer service makes me want to stick with @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Hurst (@xLevel) reported 3 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 5 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  loobylou (@loobylambchop) reported 6 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 11 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Gracie🐦 (@mydogisafreak) reported 11 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 12 minutes ago

  @tescomobile why is there no signal at bt7?

• 
  Ginny (@GinintheCity) reported 13 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 15 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

• 
  Ann (@English_girl98) reported 15 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .