Tesco Mobile Outage in Stalybridge, Borough of Tameside, England

@craig_c83 @EE @tescomobile Ee network is so so bad

@tescomobile I’ve been with Tesco mobile for nearly six years paying 23.99 a month on iPhone SE 2nd generation & I get 2 gig data included & prices never gone up only if I go over Safety buffer but can upgrade 6.2023 my only gripe is Shop Staff are not tech savvy enough they don’t know much👍

@tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

@tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

@tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.

@tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

@tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@tescomobile come on @tescomobile, an update/ info/ courtesy message would be appreciated. No service for over 2 hours

pretty sure a company like @tescomobile has a duty to provide decent customer care. I have been failed by them and they have lost 2 of my legal documents they requested as proofs !! @TradeStandards surely companies cannot get away with failing to provide adequate service

once again @tescomobile you never fail to seriously disappoint me with the shittest service i have ever known. You as a company are incapable of keeping your side of a contract and your staff are incapable of carrying out their jobs to even a satisfactory standard.

@tescomobile both as the claim cant be processed unitl ive changed it but tesco wont help me to change it. its a joke and im still without a phone that im paying for

@tescomobile your service is an absolute joke .. all i want to do is change my name so i can claim on insurance i have waited 3 weeks to do this now. ffs sort it out i need the replacement phone

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

@tescomobile went to turkey and used my phone for 8mins before it told me I’ve reached my limit. My phone is £134 roaming charges for 8 mins use of my phone. It’s 2022 this is disgusting service. Do not go with Tesco if you travel abroad unless you’ve won lottery

@tescomobile staff were taking the mick out of me while they thought I was on hold and offered £67 off my £200 bill…. Something tells me I have not been compensated at all for the poor customer service

@aimhdesigns @tescomobile i had this issue yesterday but it resolved after i restarted my phone x

@tescomobile my phone was ported over from Virgin on Monday 27th, I still don't have data working, customer service says 'is a known problem and are working on it' 'affecting lots if people' Why?

anyone else having problems on @tescomobile with no service or data no matter where you go???

@petermat9 @tescomobile @WhichUK Tesco confirm to me that this is a national problem affecting every Sim transfer.

you suck @tescomobile, just as bad as the other companies you pretend to be different from

@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa

@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can

@tescomobile @WhichUK Too late Tesco, gave you a week to sort it, can’t wait for a fix that might never come, I’ve moved networks.