Tesco Mobile outages and service status in Stalbridge, England

Problems in the last 24 hours in Stalbridge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stalbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Stalbridge, England

Latest outage, problems and issue reports in Stalbridge and nearby locations:

• 
  Claire Mawdsley (@ClaireInOz) reported 20 minutes ago from Gillingham, England

  @tescomobile Great. He just made it so easy and was so polite and lovely. Really brilliant customer service makes me want to stick with @tescomobile

• 
  Cris Samways (@AgeingLock68) reported 54 minutes ago from Yeovilton, England

  Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann (@English_girl98) reported 7 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Bella Ciao (@Bella_Ciao_Free) reported 9 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  Gladimir (@DrGladimir) reported 10 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Theresa Bevan (@1pennysweet) reported 20 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Martitta (@MShazzzi) reported 21 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  lee deeble (@LeeDeeble) reported 22 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Ryan Trathen. (@ryryTrath) reported 24 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  montyniblet (@montyniblet) reported 24 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Julie Martin (@julesvb82) reported 24 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Jacob Valentine (@JayV1994) reported 32 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile