Tesco Mobile

Tesco Mobile Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW18.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Staines, Surrey, England 03/12/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Staines, Hammersmith, Uxbridge, Maidenhead, Kingston upon Thames, Harrow, Slough, Bracknell, Chertsey, Epsom and Ascot.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomStaines Phone
United KingdomHammersmith Internet
United KingdomUxbridge Internet
United KingdomLondon Phone
United KingdomMaidenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex52850 Alex (@Alex52850) reported

    @tescomobile @domjoly @TrussellTrust Tesco mobile has the worst internet connection I suggest buying from somewhere else,they scam everyone

  • GlenAHardy Glen Hardy (@GlenAHardy) reported

    @tescomobile my mother-in-law was scammed today and your customer service team are shocking in trying to help her get her phone sorted out! Please contact me!!

  • Charl_1104 Charlotte (@Charl_1104) reported

    @tescomobile It happens at all hours of the day though when I’m at home so I’m just wondering if there’s another issue as the network can’t be busy all the time throughout the week

  • BigTallTweets1 The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    @tescomobile My family (inc 2 kids) have been unable to make calls, have had no access to Internet and zero network for around 10 days now. Apparently maintenance work going on. Are customers getting compensation for this very poor service & access again? Not good enough.

  • MommabearLou mommabear (@MommabearLou) reported

    Cannot express how much I would encourage others to avoid @tescomobile…horrendous customer service! Won’t let me speak to a manager as will be getting a call in 7 days…11 days later, still nothing 🤬 shame on you @Tesco

  • BigTallTweets1 The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    @tescomobile That's very disappointing. 10 days is a lot. During that time we continued to pay for a service we couldn't use at all & had zero communication from Tesco to even tell us this was happening. It's a shame the company was happy to take our money, but not return. Food for thought

  • ANNA77LUNT ANNA LUNT (@ANNA77LUNT) reported

    @tescomobile This is still not resolved!! Its made things worst I need to carry 2 phones around now and you wznt to chargd me to top up a payg sim, which I only have because I cannot make calls on my contract sim which i already paying monthly for.Can i have your complaints procedure please.

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile @tescomobile ok it’s been 5 full days of no signal in my home - when working from home this is an issue! But equally I’ve had no updates other than to be told they’re aware! Also paying for a service I’m not receiving is getting a bit of a joke! Can you look into this?

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile Thank you Liz! I got an update this morning to say they won’t be in touch for the next 5 days unless it’s fixed so looking like a longer term issue 🥺

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile I understand that, and thank you for your response again, but just would be helpful to have updates as to when they expect the issue to be resolved or at least they have found the fault etc!