Tesco Mobile Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT17 and KT19.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, Woking, London, Bermondsey, Southwark, West Byfleet, Epsom, Thames Ditton, Carshalton, Hounslow, Chertsey, Feltham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Woking |
Phone | |
| Woking |
Total Blackout | |
| London |
Phone | |
| Bermondsey |
Internet | |
| Croydon |
Internet |
Community Discussion
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Tesco Mobile Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kez67
(@Kez671) reported
@tescomobile after seeing how useless you are with customer service via a third party having issues for weeks, I would never switch to your service and certainly would never recommend you to anyone else, potential customers take heed of my warning.
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Mark Perks
(@MarkPerks2021) reported
@tescomobile just spent 10 mins on the phone and getting know where with customer services. How on earth do you get someone who listens and understands what you are explaining ?
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ryan
(@_HinduTimes) reported
Dear @tescomobile your customer service and complaints process is absolutely abysmal. You have left a mark on my credit file over £26. This is affecting my ability to get a mortgage. It is completely out of order.
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Darren Hayhurst
(@HayhurstDarren) reported
@Wiglanta1971 @EE @tescomobile I went to Tesco's, and I can get the Samsung s22 with unlimited everything for £35 a month. Atm, I'm on EE with the s21 and 100gb data with the price increase. it's £50 a month. Sucks I still have a year to go in contract.
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Ann Walker
(@AnnWalk21456111) reported
@BigTallTweets1 @tescomobile That’s awful Mark! xx
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Radz
(@Radz7777) reported
@tescomobile @rrosewarne Whereas previously you never increased the contract price even when out of contract, so why the change? Rewarding clubcard customers is nonsense too given you ended the 3x Rewards. Been with you 15+ years, but will be leaving shortly.
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Trina S 💙
(@BrownEyedGirlGB) reported
@tescomobile I know how to get the PAC code. What I want to know is how to cancel and stop payments as it’s CA on a credit card.
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Ellie
(@Ellie04744445) reported
Thanks @tescomobile @tesco I have wasted hours of my time changing my phone number on multiple platforms because you failed to provide me with a PAC code for over a month. Pure incompetence, and lack of customer care
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John H...
(@Jon2175) reported
@tescomobile Still nothing. No responses. No fix. 5 days to investgate by tech team. Who you state may not be able to fix. Moving a number from O2 to you, the same network, and you can't resolve. Like I've seen quoted on here by others, 'avoid' the service is shocking. @clairefweir thoughts?
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Donna R
(@donziwonzi) reported
@tescomobile can you tell me why a phone is £249.99 online in black or white but in store its £289.99? No online exclusive. Terrible attitude from staff in store when you question this, to be abruptly told "Go buy it online then" This was Brighouse store today.