Tesco Mobile Outage Report in Epsom, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Epsom come from postal codes KT19.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Tesco Mobile
Tesco Mobile is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (20%)
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Total Blackout (14%)
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E-mail (5%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, London, Brentford, Bermondsey, Hampton, Mitcham, Chertsey, Croydon, Hounslow, Caterham, Southwark and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| Epsom |
Phone | |
| London |
Phone | |
| Brentford |
Phone | |
| London |
||
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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carol robertson
(@juliusfrank67) reported
@tescomobile hi my signal has been poor for last week or so ?
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Gillian Harrison
(@Gharri74) reported
@tescomobile Sadly not resolving my issue that I thought had been resolved in your store at uttoxeter. Over a week to sort out a simple address change and upgrade. Not really good enough. However that seems to be the state of customer service everywhere atm,
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Tamsin
(@tam9845) reported
@tescomobile 2/2 bank says I'm trying to pay a company whose fraud prevention software is not up to date. Basically @Tesco system is faulty, hence why payment can't go thru. A shame but given the fault, level of service & blaming me/bank, I guess I'm network shopping now!
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ShadowRego
(@ShadowRego) reported
@tescomobile @JoeBarnesMoran1 @monzo Yeah no pretty sure all branches should accept the same banks thats absoulte crap if not
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Angel Illustrations
(@arkangel0) reported
@tescomobile Double check that URL again Callum, still not working
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Andreas Kal
(@Andreas__Kal) reported
Your signal strength is appalling and many times not existing.. I think O2 is messing around with you and your customers (us)… @tescomobile And don’t reply again to restart the mobile..
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Real
(@Realistic_Live) reported
@tescomobile @anitaobrien1972 This is clearly a paid tweet, your service sucks camel *****
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Dede Hearity
(@Dede_Hearity) reported
@tescomobile I'm in Rome and no service at all. Same thing happened last month when in Budapest. Any solution? Can't call costumer service because I have no service. #travelproblems #Tesco
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Karen 🌻
(@BabyBoomer1960) reported
@tescomobile @Tesco Yes, but never received the confirmation email. So he went on Tesco live chat, the assistant closed the account & arranged pick up for return. The prob he’s now having is that he can’t do a factory reset cos the verification code is getting sent to the number he can’t access!
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STOP PUTIN NOW 🇺🇦🇺🇦 Slava Ukraini!🇬🇪🇬🇪
(@therealfaroes) reported
@tescomobile Customer service are cr*p. After 10 days waiting for a call back, emailed CEO, who sorted the issue in 24hrs. Zero points