Tesco Mobile Outage Report in Epsom, Surrey, England
Why is my Tesco Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
- Phone (39%)
- Internet (30%)
- Total Blackout (27%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map Near Epsom, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Croydon, Mitcham, Staines, City of Westminster, Kingston upon Thames, Wandsworth, Southwark, Chertsey, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Total Blackout | 6 days ago |
|
Croydon
|
Internet | 10 days ago |
|
Hammersmith
|
Total Blackout | 11 days ago |
|
Mitcham
|
Phone | 14 days ago |
|
Croydon
|
Phone | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
-
juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
-
Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Stephen (@pennacksplace) reported from Camberwell, EnglandEE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
-
juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
-
Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile have had no service for hours now can u shed some light on this please
-
dblckmn (@dblckmn) reported from Gatwick, England@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
-
Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile still no service can someone let me know why
-
Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
William Cody Winter⚜ (@wwinter86) reported from Hounslow, England@tescomobile any plans to support eSims yet?
-
Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Beverley Jean (@BeverleyJean5) reported@tescomobile why do you not have bereavement support? My husband died and my phone is in his name, I can’t change the contract into my own name. I have tried customer support and messaging. This is stressful.
-
Kokotxas (@Kokotxas1) reported@tescomobile Routinely losing signal and arranged replacement SIM. Removed and cleaned old SIM and now getting no signal at all. Using Pixel 4. Is there anything wrong with your local coverage? This has been happening for months, restart usually resolves.
-
Chris Widgery (@Chris_Widgery) reported@tescomobile is there a problem with your network? My data has been appalling today, in both central and SE London.
-
Lindsay Brunt (@Lindsay_Brunt) reported@tescomobile Don’t ask so surprised Tesco… resolution team is now closed and no phone call … lied to all the time! #fail #100000thtime
-
Kat xx🦆 (@katwest1) reported@tescomobile hi, is the network down in cv35 area??
-
Andy Phillips (@APhillips1962) reported@Lindsay_Brunt @tescomobile Many thanks for info, have sent email to CEO and also registered complaint now with OFCOM. Oh don’t complain too much they will ignore you !!Good luck
-
margaret Duggan (@margaretdugganx) reportedBrilliant customer service from Dylan in Tesco Mobile Portlaoise refreshing to find someone so helpful @tescomobile @TescoIrl
-
Isaac Thompson (@isaac_t_6) reported@dawnfxx @tescomobile @Tesco They give users a lot of runaround on issues like this, You can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine
-
TopQuokka (@TopQuokka) reported@NikitaJGarner @Chrissi25105065 @tescomobile Wow, I was on 10mbps for years and thought that was bad. Now got 74 outs and it is awesome. I think remoteness and hills are still an issue with cabled connection. You have my sympathy.
-
Andrew Jacobs (@AndrewJacobsLnD) reported@tescomobile It looks like my details are being used to facilitate fraudulent phone contracts. I've spoken to your 'Customer Care' section who tell me I can't do anything about it. Care to get in touch?