Tesco Mobile

Tesco Mobile Outage Report in Epsom, Surrey, England

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The latest reports from users having issues in Epsom come from postal codes KT17.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Epsom, Surrey, England 02/22/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Southwark, Wandsworth, London, Croydon, Chertsey and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomWandsworth Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomLondon Phone

Community Discussion

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Tesco Mobile Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HobbitStumpy Sigma Hobbit (@HobbitStumpy) reported

    @tescomobile Hi, I have tried a few times to put some credit on my phone today but it wont let me? Help.

  • dunfishin4 Septic Skeptic 🇺🇦 (@dunfishin4) reported

    @tescomobile And then being told by a Tesco Mobile manager that my complaint would not be investigated because I had been lied to face to face and not over the phone. Tesco Mobile’s slogan should be “Very Little Helps”!

  • Richarda80 Richard (@Richarda80) reported

    @tescomobile does your new Malden store not want to deal with new customers at 630 on a week day ? Peddled a story of card readers down to start with but changed tune after advising they weren’t in main store!!

  • Suzywoo16 Suzy woodmansey (@Suzywoo16) reported

    @tescomobile Unfortunately, although cheaper than other providers, your customer service is very very poor. I moved from Vodafone and it was the worst decision I made. I have spoken to your team approx 15 times with the same issue and no one will call back with a resolution.

  • Debsie9237 Debsie (@Debsie9237) reported

    @tescomobile I’ve done all this. Online it says our service is fine. Twice used online chat each time they said problem in area that will be fixed soon.

  • CW33ks Cha3 W33ks (@CW33ks) reported

    @nat_delaune @tescomobile **** ain’t it. They need to get the mice running faster

  • Goolie6 Goolie (@Goolie6) reported

    We have experienced severe service interruptions since May with @tescomobile knowing of these & despite promises still severe service disruptions in the DN14 6PR, 6WB & more it continues.

  • runningbythesea Daniel Ayers (@runningbythesea) reported

    @tescomobile I wish to make a formal complaint about Keegan on your customer care line at 19:48. How can that be done?

  • cheekychipz emuboy1998 (@cheekychipz) reported

    @tescomobile hi! I'm trying to upgrade my phone 9months early but everytime I try to process this it keeps trying to upgrade another member of my family contract I'm paying for with no option to upgrade my own contract? Help please and thank you 👍

  • CW33ks Cha3 W33ks (@CW33ks) reported

    Anybody else getting annoyed by the @tescomobile signal coverage? It’s god awful and I live life in the 3G world… not the 5G world I’m supposed to be in! it’s 2022! Sort it out. #tescomobile #5Gnetwork