Tesco Mobile outages and service status in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

City	Problem Type	Report Time
Lichfield	Phone	3 days ago
Stoke-on-Trent	Phone	19 days ago
Stoke-on-Trent	Phone	3 months ago
Stoke-on-Trent	Internet	3 months ago
Cannock	Phone	4 months ago
Newcastle under Lyme	TV	5 months ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  wendy lainton (@lainton70) reported 17 seconds ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

• 
  Lisa Clemson (@Lisastaffs2018) reported 13 minutes ago from Stafford, England

  Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

• 
  Dj Rudeboy (@RudeBoyStoke) reported 16 minutes ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Paul Moore (@Paul_Reviews) reported 21 minutes ago from Burntwood, England

  During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

• 
  Dj Rudeboy (@RudeBoyStoke) reported 29 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported 36 minutes ago from Burntwood, England

  @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

• 
  wendy lainton (@lainton70) reported 38 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

• 
  Dj Rudeboy (@RudeBoyStoke) reported 39 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  wendy lainton (@lainton70) reported 41 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 42 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  heather johnson (@ethj1502) reported 45 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  Lyndsey cherry (@lyndzcherry) reported 47 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 48 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Cher (@forgetfulcher) reported 56 minutes ago from Armitage with Handsacre, England

  @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Hadley (@Baggypilot) reported 2 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  colinsmith50 (@colinsmith50) reported 2 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Gladimir (@DrGladimir) reported 4 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  gillian mary (@gillianwyatt601) reported 14 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

• 
  MDS (@mdsbfc) reported 15 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

• 
  Gracie🐦 (@mydogisafreak) reported 15 minutes ago

  @AidanDude @tescomobile Hi Aidan, I'm ready to scream now. My sim card isn't working in either phone now. I'm in chat with Somebody at Tesco. I hope I can get some help

• 
  Ian (@iancharris) reported 15 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Gracie🐦 (@mydogisafreak) reported 17 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  Ann (@English_girl98) reported 19 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 21 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯