1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Tesco Mobile
  6. ❯
  7. Staffordshire, England
Tesco Mobile

Tesco Mobile Outage Report in Staffordshire, England

Why is my Tesco Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent, and Cannock.

CityProblem TypeReport Time
Stoke-on-Trent Internet 1 day ago
Cannock Phone 1 month ago
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 2 months ago
Uttoxeter Phone 3 months ago
Cannock Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • forgetfulcher
    Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Hairy_Norman
    Hairy_Norman (@Hairy_Norman) reported

    @tescomobile have had no signal or data at work for the past 2/3 weeks. Status says mast is down.

  • powell_peter
    Peter Powell (@powell_peter) reported

    @tescomobile I have ordered a pay-as-you-go phone and a top-up at the same time. I have not received the E-voucher. After an hour on the customer service line, eventually, your operative hung up on me!

  • jssmith180592
    Jasmine Smith (@jssmith180592) reported

    @Tesco @tescomobile really unhappy. Purchased a phone less than 60 days ago that just turned off over night and wouldn't turn back on. The only options were to send it off for repair cust service we're really unhelpful my mentally ill uncle is now left with no phone #unfair

  • powell_peter
    Peter Powell (@powell_peter) reported

    @tescomobile your customer service sucks!

  • burkittttt
    Mr Burkitt Esq 🇸🇪 (@burkittttt) reported

    @BigMrWilly1 Sorry, Mrs B flushed it down the toilet yesterday after she found out my grandson had accessed my special lady folder. Dried it out in cornflour but it did nothing, had to buy a new one from @tescomobile and the young man laughed at my plight. Also I’m banned from the car boot.

  • TopCFC5
    CFC_TT⭐️⭐️ (@TopCFC5) reported

    @tescomobile can you update you customers on why your mobile data IS NOT WORKING!!!! 😤😤

  • MayorofDunloe
    MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported

    @tescomobile hi, my mobile data isn't working on on phone. Any problems with the Internet your end?

  • Hairy_Norman
    Hairy_Norman (@Hairy_Norman) reported

    @tescomobile It states that a mast is down but it has been like this for the past two weeks. It is saying there will be updates on 19th June.

  • jssmith180592
    Jasmine Smith (@jssmith180592) reported

    @tescomobile @Tesco #shambles purchased a phone for £79.99 in April for my dad last night it just went black no damage. Took it to store they told him to ring a 0345 number which costs about 45p a minute! The store didn't know the refund process. More training needed

  • patpryce
    Patrick Pryce (@patpryce) reported

    @tescomobile There ought to be a manual override. #computersaysno Customer service not a strong suit for Tesco it seems