Tesco Mobile outages and service status in Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Tesco Mobile
Tesco Mobile is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staffordshire, England
The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Phone | 12 days ago |
|
Stoke-on-Trent
|
Phone | 3 months ago |
|
Stoke-on-Trent
|
Internet | 3 months ago |
|
Cannock
|
Phone | 4 months ago |
|
Newcastle under Lyme
|
TV | 5 months ago |
|
Stoke-on-Trent
|
Internet | 6 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam π© @tescomobile @Tesco @tesconews
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile πͺ
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Sharon Whitchurch πΊπ¦ (@S_Whitchurch) reported from Burntwood, England@tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!
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heather johnson (@ethj1502) reported from Stoke-on-Trent, England@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandDisgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my Β£25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Lisa Clemson (@Lisastaffs2018) reported from Stafford, EnglandHas anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone
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wendy lainton (@lainton70) reported from Tean, England@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, Iβve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Paul Moore (@Paul_Reviews) reported from Burntwood, EnglandDuring a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.
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Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England@tescomobile your customer service is shocking! I will be finding another provider now!
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldnβt, are you going to help me or not please?
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Cher (@forgetfulcher) reported from Armitage with Handsacre, England@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... π‘
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Wawrzyniak π¨βπ³ (@ChefConsultant) reported@tescomobile Whatβs even worst, you have lost my old number which I had for 7 years! I am losing business every day, canβt make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! Whatβs wrong with you lot?
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kathleen dobbs (@kathleendobbs6) reported@tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.
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Saz The Crumb (@PikaSaz) reported@tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him
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random (@kaye55) reported@tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm
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Jan Cavelle (@jancavelle) reported@tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!
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πβππππππ βπ (@ScullyScully73) reported@tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE
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Mike Hadley (@Baggypilot) reported@tescomobile shocking service from this provider following a recent family bereavement. Itβs nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!
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gillian mary (@gillianwyatt601) reported from Quainton, England@CarlMalkin6 @tescomobile I think we all should give up on Tesco Mobile and move to a much more reliable company !!+ I'm fed up with them and the issues I've had are causing my blood pressure to rise and doesn't help my anxiety levels!!+ whose willing to go elsewhere?!!+ IT IS BEYOND A JOKE !! π€¨π€ππ π‘
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Glen Stevens (@nelgxs) reported@tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?