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Tesco Mobile

Tesco Mobile outages and service status in Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Tesco Mobile

Tesco Mobile is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

CityProblem TypeReport Time
Lichfield Phone 25 days ago
Stoke-on-Trent Phone 1 month ago
Stoke-on-Trent Phone 4 months ago
Stoke-on-Trent Internet 4 months ago
Cannock Phone 5 months ago
Newcastle under Lyme TV 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • forgetfulcher
    Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • ethj1502
    heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • S_Whitchurch
    Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

  • Lisastaffs2018
    Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardlewis31
    Richard (@Richardlewis31) reported

    @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

  • mydogisafreak
    Gracie🐦 (@mydogisafreak) reported

    @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

  • legalstyleblog
    Legal Style Blog (@legalstyleblog) reported

    @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

  • GinintheCity
    Ginny (@GinintheCity) reported

    @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

  • SarahKears
    Sarah Kears (@SarahKears) reported

    @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

  • REDDORGU
    🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported

    @tescomobile absolute crap signal everyday for about 8 weeks

  • MShazzzi
    Martitta (@MShazzzi) reported

    @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

  • English_girl98
    Ann (@English_girl98) reported

    @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

  • sylvia_luisa
    Sylvia Travers (@sylvia_luisa) reported

    @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?