Tesco Mobile Outage Report in Staffordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Tesco Mobile
Tesco Mobile is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Staffordshire, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Cher
(@forgetfulcher) reported
from
Armitage with Handsacre, England
@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ewan Cameron
(@Ewantweet) reported
@tescomobile No issues according to that. She’s AB15 6HE. She’s been trying to call all morning but message says it’s too busy so try later. Any ideas?
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Pete Carroll Music
(@petec_music) reported
@tescomobile You're chat function on your website does not work. It also doesn't work when processing a top up ! You still own me £15
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Richard Hofman
(@RichardHofman33) reported
@tescomobile Hi Liz,does this all mean that within a short time 3 independent Tesco Mobile experts who chatted with me irresponsibly lied to me? Hereby I can't count on that service anymore?Then thanks.The bigger company the fewer individual responsibilities towards individual customers.Sad.
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Rayn (they/them)
(@arkhdrauth) reported
@tescomobile I find it unbelievable that the Passport Office has been able to complete my name change faster and they're notoriously slow.
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Grumpire
(@StingRae298) reported
@tescomobile As DPD cannot find my address to deliver my new mobile and your customer services can't/won't help resolve the issue. How do I cancel my upgrade?
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Emmy
(@climbingupwards) reported
@tescomobile Hi if an existing customer upgrades do they keep their number?
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Lisa DD
(@scifibooknut) reported
@tescomobile I would have only the website kept telling me problems and 4455 kept hanging up on me telling me to call 4455. I got through to a very nice lady having gone down the menu option “thinking of leaving?” Who transferred me to Lewis who was awesome.
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SueC
(@SueC1907) reported
@tescomobile Hello Laura, apologies for not responding earlier, have been working so away from social media. Am pleased to say signal restored this morning although I had to switch the phone off & back on again first. Thanks for taking the time to reply though.
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Alison Bailey x
(@AlibaileyAlison) reported
@tescomobile hi anyone having problems with tesco mobile
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Caroline Webb
(@Caz1001Webb) reported
@tescomobile But I’m on your network now. We established that earlier! I don’t think you did the transfer properly. Try telling Vodafone!