Tesco Mobile

Tesco Mobile Outage Report in Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Staffordshire, England 12/04/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomLichfield Phone
United KingdomStafford Internet
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • steven5573 just me !!! (@steven5573) reported

    @tescomobile Did you know Sky mobile aren't raising their prices either? both sky and tesco use O2 and get same signal. Sky offer WIFI calling, tesco don't. Sky roll over unused data for 3 years. Customers don't lose it. Tesco don't offer that. & you can stream on any sky app with no data

  • johntania2008 John Clarke (@johntania2008) reported

    @tescomobile Definitely Callum. Unfortunately I'm stuck in my contract for around 2 years with a really bad phone.

  • Snapperpaul71 Snapperpaul 🇬🇧 (@Snapperpaul71) reported

    @tescomobile 2/2 to our problem of not being able to make calls. They then cut us off. My wife called back and spoke to another helpful agent who has now put us on pay as you go. The whole experience left us dissatisfied, that’s why we wanted to speak to a manager.

  • HannahRose2410 Hannah (@HannahRose2410) reported

    @tescomobile Just my home location I think. I have full signal and I’ve checked to see if there are problems in my area and there are none. No one can get a call through to me

  • Snapperpaul71 Snapperpaul 🇬🇧 (@Snapperpaul71) reported

    @tescomobile 1/2 Thanks Rob. It was very distressing last night, we called to explain we wished to serve notice we were leaving, the advisor carried out an immediate cancel of the services leaving us with no active service. We wanted to escalate as the agent was offering no resolution

  • KieranCairns Kieran Cairns (@KieranCairns) reported

    @officialnucky @freedoom_79 @tescomobile Actually if they rise beyond RPI your entitled to cancel.

  • diabeticjunkie Jem Edwards (@diabeticjunkie) reported

    @tescomobile @Tesco This happened years ago and I’ve given up now. I’m just making others aware of @Tesco s crappy service. Whether someone buys a £1 SIM card or a £10k kitchen. As soon as they get your money, they don’t give a ****.

  • SteveC_Photos Steve Collins Photo (@SteveC_Photos) reported

    @tescomobile I switched from o2 to @tescomobile a few years ago, and it’s been brilliant…far better customer service, much lower cost and no fee increases ever on our monthly sim-only packages. Only thing missing is lack of support for visual voicemail on iPhone. Otherwise perfect.

  • IJJ_jazz Little Jazz - Johanna (@IJJ_jazz) reported

    @tescomobile how do I make a formal complaint? Where's the form/what's the email address?

  • WelliXL WelliXL (@WelliXL) reported

    @tescomobile How much have you made? Also if O2 didn't make as much could they subsidise the cost to allow your network to run?