Tesco Mobile

Tesco Mobile Outage Report in Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Staffordshire, England 09/18/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • S_Whitchurch Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LesAtkinsUK Les Atkins (@LesAtkinsUK) reported

    @tescomobile Didn't you once switch network and tell your payg customers that they couldn't transfer their credit?

  • anbealach Anne McMahon (@anbealach) reported

    @tescomobile 80 yr old gentleman upgrades iPhone. Everything transferred to new sim. Phone is locked/ disabled. Tesco customer service” I can’t help you”. He can’t go to a Tesco store. What a shower.

  • lee_cheshire Lee Cheshire (@lee_cheshire) reported from Herefordshire, England

    @tescomobile why don’t you do WiFi calling. Everyone else does. My signal at home is awful and it would come in so handy.

  • elena_mcflurry 🌻🧡Elena McFlurry🧡🌻 (@elena_mcflurry) reported

    Thank you very much @tescomobile for making it impossible for me to get a contract phone. Been having tremendous difficulties with an unlocked refurbished phone, causing me a lot of stress, ontop of everything else during Covid. My mum tried to help, and still nothing. Cheers👍🏻

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile Simply stopped replying now after being told "the system blah blah". Nobody @tescomobile wants to take repsonsibility or even help. Useless.

  • tim_cattlin Tim 🐌 (@tim_cattlin) reported

    @tescomobile Lack of WiFi calling ruled you guys out I'm afraid. Understand that budget providers really have to strip back the service a little from their mainstream carrier to justify the saving but this is a deal breaker for many. Paid just a tiny bit more and joined o2.

  • nickyevans6166 Calm down Mr Apples (@nickyevans6166) reported

    @tescomobile I’m with Tesco mobile, can’t say i can use my data allowance as I rarely get a good enough signal. 😡 Thank god for broadband at home!

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile You messed up my direct debit then messed up my address change. Then instead of helping tried to sell me a 500 quid phone. On Christmas Eve, if you hadn’t messed all that up it would have cost me £14 to upgrade now I’m being told 27 I’ve never experienced such shabby service.

  • JoolsEdenBrown Jools Eden-Brown (@JoolsEdenBrown) reported

    @tescomobile I've ended up lending my mobile phone to my husband as he changed his contact with you and has no service for a week now. Not good.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile You should be sorry. Your customer service is the worst I’ve ever received from a phone company. Doing anything you can to avoid giving me my upgrade. Evasive, incompetent and money grubbing. Shame on you