Tesco Mobile

Tesco Mobile Outage Report in Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Staffordshire, England 01/24/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent, Uttoxeter and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomUttoxeter Phone
United KingdomCannock Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxP37 Max Power (@MaxP37) reported

    @tescomobile Hi, it's not a coverage issue. It's not the sim, can I change the apn settings? 4g used to work just fine but all 3 mobiles are having issues when at home now for the past 2-3 months.

  • The_UK_NeedsYou BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧 (@The_UK_NeedsYou) reported

    WARNING 2 EVERYONE ON @tescomobile , Check UR data allowance NOW, 3 days ago my phone said I’ve used 15GB data within mins of new sim, called TM they rectify the issue, 2 hours ago my phone said used 0.97mb data OK, just now my phone says I’ve used 15GB DATA, IMPOSSIBLE

  • anthony_duncalf Anthony Duncalf (@anthony_duncalf) reported

    @tescomobile I'm not a Tesco mobile customer myself but my parents and my Uncle are. I get around 20mbps on SMARTY which runs on 3 network pretty much everywhere there's 4G.

  • LouNikongll Lou (@LouNikongll) reported

    @tescomobile My point here is I have had my debit blocked due to this, it could have been worse, and I wanted to escalate it to Tesco toincrease awareness... Possibly help to reduce the risk to other customers experiencing this hassle....

  • berta_pxx roberta paterson (@berta_pxx) reported

    @tescomobile Thanks for reply there was a bit of an issue with the sim but the guys in the phone shop sorted it for me

  • LesTwigg Les Twigg (@LesTwigg) reported

    Swapping to a replacement Sim on O2 was reasonably easy, same job on @tescomobile was ridiculously easy. Not sure why Three made it so difficult, swapping networks was the best solution...

  • botla_karthik Karthik Botla (@botla_karthik) reported

    @tescomobile I was really disappointed with the experience I had. Even though I had all the documents even didnt care to see them, I really Lost interest to buy a mobile with Tesco. Sorry tesco you lost a customer because of your staff behaviour.

  • PepperQ13 0-Infinity (@PepperQ13) reported

    @tescomobile so angry with you. Was promised my phone would be here today.Cancelled all on my old phone and now you tell me it won’t be here until Wednesday. Poor poor show Tesco!

  • anthony_duncalf Anthony Duncalf (@anthony_duncalf) reported

    @tescomobile The @O2 4G network can't cope with demand in some areas. My Mum was getting 1mbps in a good O2 4G area. Switched it to 3G+ and it's 15mbps now. Telling people to turn their phone off and on and wiping the sim isn't good technical support.

  • botla_karthik Karthik Botla (@botla_karthik) reported

    @tescomobile I went to store on May - 11- 2021, staff in the store havent bothered about customer. They really not interested in attending customer. One guy in perticular doesn't want to attend or respond to me. I was really disappointed with the experience I had.