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Tesco Mobile

Tesco Mobile outages and service status in Staffordshire, England

Some problems detected

Users are reporting problems related to: total blackout, internet and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • S_Whitchurch
    Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England

    @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

  • Lisastaffs2018
    Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • forgetfulcher
    Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • ethj1502
    heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ryryTrath
    Ryan Trathen. (@ryryTrath) reported

    @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

  • katielayla82
    Katie Layla (@katielayla82) reported

    @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile I've recently signed up as a business customer. Got phone and service started, only to find out now call forwarding isn't supported... This is essential for businesses, and something I've literally never come across not being available on any phone plan. Shocking.

  • KingKhaled7
    Khaled (@KingKhaled7) reported

    @tescomobile started a new way of creating extra revenue-by disconnecting pay as you go phone-coz they don’t generate enough revenue-so imagine how much credit they stole by disconnecting your phone&mine?when I complained- I was told tough **** we ain’t reconnecting SHAME ON YOU

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

  • io_scores
    Jeremy (@io_scores) reported

    @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

  • vikkyug2016
    Victoria Ogonna (@vikkyug2016) reported

    @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

  • hamilton_david
    David Hamilton (@hamilton_david) reported

    @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.