Tesco Mobile outages and service status in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

City	Problem Type	Report Time
Lichfield	Phone	13 days ago
Stoke-on-Trent	Phone	29 days ago
Stoke-on-Trent	Phone	3 months ago
Stoke-on-Trent	Internet	4 months ago
Cannock	Phone	5 months ago
Newcastle under Lyme	TV	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  wendy lainton (@lainton70) reported 3 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

• 
  wendy lainton (@lainton70) reported 5 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

• 
  Paul Moore (@Paul_Reviews) reported 6 minutes ago from Burntwood, England

  During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

• 
  Lisa Clemson (@Lisastaffs2018) reported 10 minutes ago from Stafford, England

  Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

• 
  Dj Rudeboy (@RudeBoyStoke) reported 24 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  Dj Rudeboy (@RudeBoyStoke) reported 25 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Cher (@forgetfulcher) reported 27 minutes ago from Armitage with Handsacre, England

  @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

• 
  wendy lainton (@lainton70) reported 28 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 30 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  heather johnson (@ethj1502) reported 32 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  Dj Rudeboy (@RudeBoyStoke) reported 51 minutes ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Dj Rudeboy (@RudeBoyStoke) reported 53 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  Lyndsey cherry (@lyndzcherry) reported 55 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported 55 minutes ago from Burntwood, England

  @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann (@English_girl98) reported 5 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Gladimir (@DrGladimir) reported 8 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Gladimir (@DrGladimir) reported 9 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  John Elsworth (@JohnElsworth) reported 9 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  Theresa Bevan (@1pennysweet) reported 10 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  random (@kaye55) reported 11 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 11 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Theresa Bevan (@1pennysweet) reported 11 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  kathleen dobbs (@kathleendobbs6) reported 11 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Barbara (@BarbaraSutton15) reported 12 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one