Tesco Mobile outages and service status in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

Tesco Mobile signals over the past 24 hours, with local activity from Staffordshire, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  wendy lainton (@lainton70) reported 2 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

• 
  wendy lainton (@lainton70) reported 12 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  Lyndsey cherry (@lyndzcherry) reported 13 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  Lisa Clemson (@Lisastaffs2018) reported 15 minutes ago from Stafford, England

  Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

• 
  Paul Moore (@Paul_Reviews) reported 16 minutes ago from Burntwood, England

  During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

• 
  Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported 17 minutes ago from Burntwood, England

  @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 17 minutes ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Dj Rudeboy (@RudeBoyStoke) reported 21 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  heather johnson (@ethj1502) reported 23 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  Dj Rudeboy (@RudeBoyStoke) reported 32 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  Dj Rudeboy (@RudeBoyStoke) reported 43 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Cher (@forgetfulcher) reported 47 minutes ago from Armitage with Handsacre, England

  @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

• 
  Dj Rudeboy (@RudeBoyStoke) reported 52 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  wendy lainton (@lainton70) reported 53 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicolas Barlow (@NicolasBarlow) reported 52 seconds ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  Shaun Reviewer (@ReviewShau42660) reported 2 minutes ago

  @tescomobile DO NOT get a tesco phone contract IF u live in Bournemouth BH4 area as signal non existent. Don't say it's good Tesco as it's NOT and never has been.

• 
  Pete Carroll (@pcarrollmusic1) reported 2 minutes ago

  @tescomobile yet again your ****** mobile service network signal is appalling, struggles to bring through images from Google !

• 
  Aileen Murphy (@AileenMurphy100) reported 3 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  New Homes Expert (@NewHomesExpert1) reported 4 minutes ago

  @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

• 
  Legal Style Blog (@legalstyleblog) reported 4 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad

• 
  Sian (@SianElin_PT73) reported 5 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 7 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 10 minutes ago

  @DerylLynn @SBarrettBar @tescomobile Agreed (O2) but I believe it’s essentially a lower priority part of their network. Will try a SIM on EE or another first before switching

• 
  Philip Ian Butler (@moodleprof) reported 13 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

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