Tesco Mobile

Tesco Mobile Outage Report in Staffordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Staffordshire, England 01/29/2026 04:55

January 29: Problems at Tesco Mobile

Tesco Mobile is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent, Uttoxeter and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomUttoxeter Phone
United KingdomCannock Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Burntwood, England

    During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BeLivTech Nats (@BeLivTech) reported

    Hi @tescomobile Been out of the country for 2 years and got back yesterday but no service on Tesco SIM. This is a big problem because its the number for my passenger locator form, bank & other important things. It worked abroad but just stopped working. Hope you can help please.

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    @tescomobile Call me thick but I'm not sure how to go about taking out the SIM card - please advise (and from online search it looks like mine is not the only problem with Tesco mobile atm)

  • katieosborne05 Katie Osborne (@katieosborne05) reported

    @tescomobile I have a 1-hour recording I would like to send to the CEO of Tesco Mobile to demonstrate what customers have to repeatedly endure when dealing with customer services. Please advice best email address.

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    @tescomobile Please understand that this is a very serious problem for me - my husband is seriously ill in hospital. And the mobile phone is the only means of contacting him (when his is working). With mine out, we're stuffed.

  • _judekelly judekelly (@_judekelly) reported

    @tescomobile no mobile signal in central Aberdeenshire for over a week now! Can you advise?

  • graceee07838014 graceeeee (@graceee07838014) reported

    @tescomobile I need someone to ring me so I can discuss my ongoing signal issues. This has been going on for weeks now, can't ring out bc of signal issues, no Web chat and ignored on twitter. pls dm for my number this needs to be sorted immediately.

  • RealKCDavis KC (@RealKCDavis) reported

    Just spoke to @tescomobile regarding a mate’s bill. The bill is overdue, and she's worried with-it being Christmas that she'll have no service. Tesco understood and have taken steps to ensure she isn't cut off. Customer Service is everything. This is why I always recommend Tesco

  • melhill_ Mel. (@melhill_) reported

    @tescomobile why have I had no internet from the network for two days? I pay for a large amount of data because I need it!

  • Mishear54805255 Misheard Lyrics (@Mishear54805255) reported

    @tescomobile I filled out the main Tescos Customer Services form on the website. I phoned Tesco Mobile from the email I was sent and went down to Tesco Monkspath on 3 dates - this has been ongoing since at least 17th October 2021 saying I owe over£600 for a phone that I had returned.

  • BeLivTech Nats (@BeLivTech) reported

    @tescomobile Thanks for the reply. Manual network selections says "couldnt find networks". Its probably been nearly a year since I made a call or sent a text but I did receive a call about 10 days ago on the number so it was fine then. Should I DM you the number?