Tesco Mobile Outage Report in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Cannock, and Newcastle under Lyme.

City	Problem Type	Report Time
Cannock	Phone	30 days ago
Newcastle under Lyme	TV	2 months ago
Stoke-on-Trent	Internet	2 months ago
Uttoxeter	Phone	3 months ago
Cannock	Phone	4 months ago
Stoke-on-Trent	Total Blackout	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  Lisa Clemson (@Lisastaffs2018) reported 4 minutes ago from Stafford, England

  Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

• 
  Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported 7 minutes ago from Burntwood, England

  @tescomobile are there any problems that we need to know about? My husbands phone is not accepting calls at all. We've restarted and done the update!

• 
  Paul Moore (@Paul_Reviews) reported 8 minutes ago from Burntwood, England

  During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

• 
  Dj Rudeboy (@RudeBoyStoke) reported 13 minutes ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Dj Rudeboy (@RudeBoyStoke) reported 24 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  wendy lainton (@lainton70) reported 24 minutes ago from Tean, England

  @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

• 
  Lyndsey cherry (@lyndzcherry) reported 24 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  wendy lainton (@lainton70) reported 24 minutes ago from Tean, England

  @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

• 
  Cher (@forgetfulcher) reported 39 minutes ago from Armitage with Handsacre, England

  @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

• 
  Dj Rudeboy (@RudeBoyStoke) reported 43 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  Dj Rudeboy (@RudeBoyStoke) reported 52 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 53 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

• 
  heather johnson (@ethj1502) reported 53 minutes ago from Stoke-on-Trent, England

  @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

• 
  wendy lainton (@lainton70) reported 58 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Hofman (@RichardHofman33) reported 7 minutes ago

  @tescomobile It's a big misunderstanding of this matter. I had done chat conversations via the Tesco Mobile website with your staff this summer 3 times. They seemed to be very professional so I hoped all problems will be solved up. You can check the chat records and you can make a decision.

• 
  clive R (@cliveR41540535) reported 13 minutes ago

  @tescomobile i got a text contract ended,called 20 mins later hang up so went to the shop one guy there i waited 10 mins no response for the guy playing with a phone,i said i will come back when its less busy(nobody there) his response was ha ha im looking for a new provider now

• 
  Kaz (@ollyarmyoftwo) reported 14 minutes ago

  @tescomobile It’s updated again saying phone mast issues. Not going to be fixed till Friday at earliest that’s a joke. That will be over a week with no signal.

• 
  Kaz (@ollyarmyoftwo) reported 20 minutes ago

  @tescomobile It just says our network is busier than normal but last week when checked it said a mast was down but it’s never improved.

• 
  cory😊! (@americanguy11) reported 23 minutes ago

  @tescomobile no 5G in my area. wtf

• 
  Laineymac (@Laineymac5) reported 24 minutes ago

  @tescomobile in Lisbon phone set to Automatic but getting no service msg. Can u pls help?

• 
  Rakhi Vaswani (@r_vaswani) reported 26 minutes ago

  @tescomobile And now I only get a refund for my phone….. pretty poor, and I have been told tbe order cannot be accessed as I don’t have an active sim number, which was sort of the order

• 
  Margaret O'Gorman (@MargaretOGorm12) reported 26 minutes ago

  @tescomobile Dublin customer here

• 
  Linda Lester (@LindaLe07051460) reported 27 minutes ago

  @tescomobile Hello. I need help with an A71 Samsung which has stopped working since an update. I am told by Customer Care that I will be charged for a repair. If it cant be repaired i will have to pay my existing contract to upgrade. Samsung have admitted it is a software

• 
  SueC (@SueC1907) reported 28 minutes ago

  @tescomobile Just sent now, coverage checker saying mast issues but family member having no issues and is on same network.