Tesco Mobile Outage in Snodland, Kent, England

@tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

@tescomobile Hi sadly the issue isn't resolved. Can you help?

@tescomobile went to turkey and used my phone for 8mins before it told me I’ve reached my limit. My phone is £134 roaming charges for 8 mins use of my phone. It’s 2022 this is disgusting service. Do not go with Tesco if you travel abroad unless you’ve won lottery

@tescomobile staff were taking the mick out of me while they thought I was on hold and offered £67 off my £200 bill…. Something tells me I have not been compensated at all for the poor customer service

@aimhdesigns @tescomobile i had this issue yesterday but it resolved after i restarted my phone x

@tescomobile my phone was ported over from Virgin on Monday 27th, I still don't have data working, customer service says 'is a known problem and are working on it' 'affecting lots if people' Why?

anyone else having problems on @tescomobile with no service or data no matter where you go???

@petermat9 @tescomobile @WhichUK Tesco confirm to me that this is a national problem affecting every Sim transfer.

you suck @tescomobile, just as bad as the other companies you pretend to be different from

@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa

@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can