Tesco Mobile outages and service status in Shoreham-by-Sea, England

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

• 
  Paul Clements (@PaulClements747) reported 12 minutes ago from Worthing, England

  @tescomobile Am I not the only one that realises this is all a con let's inflate the RRP and then bring it down again with the so called Clubcard saving,also Tesco don't have there own network they rely on O2 as a MVNO

• 
  helenlp (@Drhelenlp) reported 46 minutes ago from Woodingdean, England

  Spoken to @tescomobile & can use #powerofattorney to close down account & pay what’s owed - but are sending email to let me do that to Dad’s email, which he can’t use & I can’t access without verifying via his phone which he’s locked out of. Kafka help me!

• 
  Samuel James stubbs (@Santa_ray90) reported 55 minutes ago from Worthing, England

  @tescomobile is there an issue with Tesco mobile as I currently have “no service”

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 4 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Julie Gorski (@gorski_jul22122) reported 6 minutes ago

  @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

• 
  Paul Sivyer (@PSivyer67284) reported 8 minutes ago

  @tescomobile is there a problem at Tesco mobile as I got 4 bars and showing 5G but I got no internet

• 
  Amy (@StefScope) reported 8 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  David Hamilton (@hamilton_david) reported 13 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Scott Dixon (@scott_expert) reported 13 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Chris Rooum (@Rooumy) reported 14 minutes ago

  @tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩

• 
  DS (@DSuggers) reported 15 minutes ago

  @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 21 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  christine shepherd (@christi37315899) reported 21 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider